Cornelia Manor Residential Care Home

60 Watergate Road, Newport PO30 1XP

Cornelia Manor Residential Care Home, Newport, Isle of Wight
Cornelia Manor Residential Care Home, Newport, Isle of Wight
Cornelia Manor Residential Care Home, Newport, Isle of Wight

Cornelia Manor is a family-run care home established in 1983 and is registered and regulated by the CQC (Care Quality Commission). It is situated at the top of Watergate Road, just two minutes walk from Newport Town Centre on the beautiful Isle of Wight.

Cornelia Manor is privately owned and has been operated by Hillview Care Homes since 2008.

At Cornelia Manor, residents enjoy high-quality, around-the-clock care and support in warm, homely surroundings in accordance with their individual needs.

The home provides long-term residential care, respite or day care for those looking for a short break from looking after their loved ones.

The majority of the rooms have en-suite facilities and are accessible by a modern elevator. To add to the 'homely' atmosphere, residents are encouraged to provide their own personal effects.

The elegant dining room has been designed with circular tables to encourage interaction between residents. An experienced cook caters for all dietary requirements using the finest local produce delivered daily by Island Foods.

The gardens at Cornelia Manor have been designed by experienced landscape gardeners to give the benefit of colourful border plants and shrubbery all year round.

Residents are encouraged to participate in an in-house entertainment programme, which includes entertainers, games afternoons and seasonal parties.

Owner: Hillview Care Ltd

Person in charge: Lydia Page (Manager)

Local Authority / Social Services: Isle of Wight Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 32

Shared Rooms: 1

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Follow signs to Newport from ferry ports.

Visiting:

All visitors welcome between 10am - 7pm

Parking:

onsite parking available

Latest Care Quality Commission* Report on Cornelia Manor Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Cornelia Manor Residential Care Home has a Review Score of 9.8 (9.846)

The Review Score of 9.8 (maximum of 10) for Cornelia Manor Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Cornelia Manor Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.846 for Cornelia Manor Residential Care Home is calculated as follows: ( (204 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 240 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cornelia Manor Residential Care Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 19 Reviews ÷ 6.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cornelia Manor Residential Care Home?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cornelia Manor Residential Care Home

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    5
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Wife of Resident/Service User
    1
  • more

I have both parents in the home since February this year, From the moment we went to view the home we could not have been made more welcome. Wonderful atmosphere, spotless, caring staff, lovely food, plenty of activities and visitors are made welcome. Could not find any better. Parents are both happy and join in when they are able to first class!!

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my husband has could not be bettered. The staff really care for the residents very well. The rooms are well furnished and kept clean and comfortable. He is able to have a bath when he wants - which he could not do at home.

A nail cutting service and hair is provided - from what I have seen, the food is very good. I hated him going into a care home - now. I do feel that he is in the best place. Well done to all staff.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad could no longer manage at home, so having read good reviews about Cornelia Manor, I decided Dad should come here. Very good decision. Although sadly Dad was only here for 3 1/2 weeks, the staff were very caring and attentive and really took the trouble to get to know Dad, especially the Deputy Manager. Dad, unfortunately, became very ill and had to move to a nursing home.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Cornelia Manor is a well-managed care home with a friendly atmosphere. Staff are always caring and attentive. They always have a smile on their face and are pleased to see you.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My parents have been residents for several weeks now and I am happy they are being well looked after. All the staff are kind and caring and nothing is too much trouble. My brother and I visit every few days and we are always made welcome. Every room is clean and the choice of meals is good. They have a range of activities to interest the residents, Dad particularly enjoys the music afternoons.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Brilliant. Staff are great, friendly and courteous. They made us and dad feel at home. Cannot fault them. Just marvellous. Just slight query with laundry with items going missing and we make sure all clothes are marked.
We are made to feel very welcome every day. Kept up to date everything including Doctors appointments.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Cornelia Manor a cheerful place to be as a resident. The staff are willing to help with any problems that I may have and frequently check to see if I am Ok. The food is excellent and we have activities during the afternoon if we wish to join in. My room is very comfortable with washing facilities included.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was admitted into Cornelia Manor in December 2014 due to dementia.
The staff are "first class". Her room is clean as are her clothes. The meals are lovely, she is treated with dignity and I've never heard the staff grumbling about anyone.
Often mum is up at night time and the staff let her join them for a cuppa. She wanders around during the night due to her dementia. I have found Cornelia Manor to be somewhere I have complete confidence in and am grateful for all they provide,

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother has been a resident for about four weeks; I am very pleased with the care, dignity and helpfulness we have received/observed so far.
Hard working staff and a friendly atmosphere, keep up the good work.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We needed to find a care home suddenly for my father in January 2017. The manager of Cornelia Manor assessed and made preparations for him quickly and efficiently. From the moment we were greeted by the friendly manager, my worries for my father began to melt away.
The home is bright, clean and maintained to a high standard. My dad has a lovely room next to the manager's office where he likes to spend time in the reclining chair he brought with him. Staff check on him constantly, listening to him and making sure he has everything he needs.
My father has been unwell several times before and since moving in which has lead to him exhibiting some challenging behaviour. At all times the staff have been gentle, kind and caring, treating him with the utmost respect. We are always informed when there are any changes, such as when the doctor is called.
Cornelia Manor is excellent and the staff give outstanding care. We consider ourselves very lucky to have found such a lovely, caring home.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother resided at Cornelia Manor for 3 years and has since sadly passed away. During her time there she was treated with dignity and respect at all times. She was looked after very well and I was extremely pleased at all times with her care.
I have never had any cause for complaint.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been very pleased with the care and support received by my mother since she moved to Cornelia Manor Residential Care Home almost two years ago. My mother really enjoys the company and support of the very friendly and helpful staff and the wide range of daily activities provided. The management here is friendly and supportive and I have been impressed that medical help is sought properly when needed. I am always well informed of any changes to my mother's health. The building is safe and secure and my mother can access all rooms on one level, which means that she is able to move about freely as she chooses.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mother has been a resident in Cornelia Manor for 2 and a half years and continues to receive excellent care and attention. She has a degree of Dementia (mainly memory loss) which is managed very well.
The staff are friendly, caring and polite and with a new manager in place, the organisation and activities are continually improving. At nearly 96 years of age, Cornelia Manor has been very good in easing the problems that present themselves at this stage of life. They deserve all credit.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I am so pleased that my sister and I chose Cornelia Manor Residential Care Home for our mother. From the start, this home stood out above the others that we viewed. Although it has more residents than some, it is very efficiently run, clean, homely with a warm atmosphere. The residents seem like a large family and mum has made friends and settled in well. All the staff are kind, friendly and patient with the residents. Visitors are warmly welcomed and encouraged. The two managers are both lovely ladies that do a terrific job.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum moved into Cornelia Manor in February 2010. The home is clean, has a welcoming atmosphere and is well run. Nothing was too much trouble for the care assistants. They treated mum with wonderful care and compassion and were always there to listen to any concerns that we might have. Mum had a good appetite and enjoyed her meals which were well cooked and appealing. There was always a good choice on offer.
They also offer various activities with guests coming to play music and sing etc. Sadly mum passed away in November 2016 aged 93 years. Myself, my brother and his wife spent the day with mum before she passed away in the evening. We were looked after by the care staff offered food and refreshments and given beds for the night as we lived on the mainland. I can't praise this home and the caring people who work there enough and would recommend it.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend and ex-work colleague is 96 years old and has been in Cornelia Manor for over four years since his wife passed away. He decided to go into a care home and says it is the best thing he could have done.
From the head of care and all her team it is better than being at home, well looked after no cooking or cleaning all done for him.
All the best thing he has done and I certainly agree. He is very happy.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Cornelia Manor for over six years. We have always been very impressed by the quality of the care mum has received. The staff are extremely friendly and helpful. The cleanliness is exceptionally good. There are always activities available for those wishing to take part. The family are kept informed of any changes to mum's care or G.P visits etc. We, as a family are very happy that mum is in a safe, caring, clean and warm environment. The food is outstanding and varied.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is always very welcoming, homely and clean. All staff have been friendly and caring towards the residents and give them their time (as much as they can). The residents always look clean and presentable and seem to be happy and content.
It was lovely to see and hear about the activities and events that were put on over Christmas, it made it special for residents and allow family to be involved which is important.
I would be happy to recommend this care home to others.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum was taken to Cornelia Manor after a prolonged stay in hospital as there was no home care package available for her. She was made very welcome and settled in quickly. She seems very happy and enjoys her food.
She was a very poor eater at home. We hope she will retain her appetite when she returns home. We are so pleased with the care she has received and we as a frequent visitors have been made most welcome and have been kept informed.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We are so pleased that we chose Cornelia Manor for our mother. Mother was admitted to the home having spent a month in hospital, and we knew that, at 95 years of age and being very frail, she did not have long to live. The staff were always friendly and welcoming, and looked after us as well as our mother. They also made sure that medical practitioners were called in promptly as necessary.
Cornelia Manor is definitely a home, and not an institution, and staff and residents are happy.
We feel we did the best for our Mum, and would recommend Cornelia Manor to others in need of good care.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

November 2015

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cornelia Manor Residential Care Home