Staplers Road, Wootton Bridge, Ryde PO33 4RW
Solent Grange Care Home is situated two minutes away from Butterfly World, and set in beautiful grounds with views across open fields. Professionals believe that they have a homely environment where everyone is welcome. The priority is the welfare and happiness of residents and staff.
Care workers pride themselves in providing the best possible care in a friendly and homely atmosphere. The Home has been carefully equipped throughout to meet the special needs of all residents and to provide a safe and comfortable environment. The Home has a relaxed, friendly atmosphere with family visits welcomed at any time. Refreshments are available for visitors at all times and arrangements can be made for residents to eat their meals with their guests in private.
Solent Grange offers the choice of single or double bedrooms depending on the availability. Each room is decorated and furnished to a high standard. Carers encourage residents to bring their personal possessions to personalise their rooms and make them feel even more at home.
Professionals can cater for both long and short-term stays. Regular respite care can be arranged as often as you wish.
Group: LRH - Homes
Person in charge: Joju Thomas (Home Manager)
Local Authority / Social Services: Isle of Wight Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 89 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 89
Rooms with ensuite WC: 89
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Solent Grange Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Solent Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Solent Grange Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.745 for Solent Grange Care Home is calculated as follows: ( (207 Excellents x 5) + (60 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.745
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.899 Points relating to the number of positive Reviews for Solent Grange Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 16 Reviews ÷ 17.8 Target = 0.899
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Solent Grange Care Home has a Review Score of 9.6 (9.644) from 23 Reviews
Review submitted from a Postal Card by Hazel F (Daughter of Resident) on Wednesday 11 April 2018.
I find Solent Grange to be 110%. I am very lucky my Dad is here. I live on the mainland and it would be very difficult to find a home as good as this one. My thanks to all staff. I think you are Angels.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Catherine M (Daughter of Resident) on Friday 6 April 2018. Relates to March 2018.
My father came to Solent Grange for the last weeks of his life. All staff members carried out their roles with professionalism and humanity. Nurses were happy to explain what steps were being taken with his medical needs. His room was kept clean and tidy and the whole building felt spacious, light and airy. Even in such a short time, we felt that staff had got to know him and they showed him genuine respect and care.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Phyllis L (Wife of Resident) on Tuesday 27 March 2018. Relates to February 2018.
Myself and my family couldn't have decided on a better care home. My husband has been there for a year and his care is faultless and as we visit every day we, of course, see a lot of nurses, carers, cleaners, chefs, all kitchen staff and they all work hard, are very kind and patient. Everyone is extremely well cared for. I would like to thank every one of them for the care and love my husband receives, from the bottom of my heart.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Ann-Marie B (Son of Resident) on Tuesday 30 January 2018. Relates to January 2018.
The staff go above and beyond their duty of care to help, support and care for the residents. They treat each person as an individual to give the best treatment and work hard to maintain their dignity and self-respect.
Solent Grange is by far the best nursing home I have seen.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Natalie R (Wife of Resident) on Tuesday 23 January 2018. Relates to January 2018.
Apart from the car park, which is dreadful (I'm going to have my car deep cleaned), we are very happy with the home. The staff were all lovely. It was extremely clean and he had a pleasant room. Our only concern was the lack of interaction with other residents who seemed unresponsive.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Rebecca D (Granddaughter of Resident) on Tuesday 28 November 2017. Relates to November 2017.
My nan has only just arrived - Thursday 16 November 2017. To date, she has had a settled start here. We have been made to feel welcome as a family.
I will be happy to do a further review once she has been here a little longer.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by A D (Daughter of Resident) on Tuesday 28 November 2017. Relates to November 2017.
My mother is extremely well cared for at Solent Grange. Since arriving here her general appearance and happiness has improved. She smiles more now that she has for years. The staff are caring and take care of her in a professional and dignified way. I am very happy with Solent Grange Care Home.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Jennifer W (Daughter of Resident) on Monday 27 November 2017. Relates to November 2017.
I find all the staff at Solent Grange are happy, cheerful and always make you feel very welcome when visiting.
The way the staff deal with my mother's dementia is brilliant. It keeps her relaxed and most of the time, happy.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by D G (Son of Resident) on Monday 27 November 2017. Relates to November 2017.
The care home always smells clean and tidy. Staff are pleasant and helpful.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by P G (Resident) on Monday 27 November 2017. Relates to September 2017.
I moved into Solent Grange in August 2017 due to my failing health. The staff are lovely and look after me very well. My room is big and bright and I feel safe here. I would recommend this home very much.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Barbara S (Daughter of Resident) on Thursday 16 November 2017. Relates to November 2017.
Dad has been at Solent Grange for only 1 week. He is settling in well. Always welcomed by staff with a smile. The staff stop by his room and have a chat. A number of staff have recognised family members in a photograph. Dad is being treated with kindness and respect. A happy Dad means a happy family.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Sharon H (Daughter of Resident) on Wednesday 1 November 2017. Relates to February 2017.
My family and I are all extremely happy with the care and attention that is given to our relative. Everyone is so kind and thoughtful, nothing is too much trouble, we can't fault it, any request is given as much as possible. We thank you all very much.
The only slight grumble is the hairdresser could perhaps give a little thought into the gents hair, maybe as individuals, not just shaved off, just a small comment.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Richard G (Husband of Resident) on Tuesday 31 October 2017. Relates to October 2017.
My wife went to Solent Grange on January 11, 2016, and continues to be there.
Throughout her time there she has received wonderful treatment by caring staff.
Her disabilities which include type 1 diabetes are very challenging for the staff in meeting her nursing needs.
Their attention to detail gives me great confidence in her welfare.
Management and staff are always available to discuss any concerns I may have and I have access to her care plans.
Activities include trips out in a special bus to visit places of interest which is very stimulating.
Meals are varied and there is help on hand for eating.
I usually visit twice a day and am always greeted and made welcome.
We were very fortunate in getting a place at this home.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Shirley L (Friend of Resident) on Thursday 26 October 2017. Relates to August 2017.
My friend has been in Solent Grange Isle of Wight, since August 2017. I visit her at least twice a week and I have always found all the staff to be extremely cheerful, friendly and very helpful. My friend is very happy in this home. In the mornings she can look out of her window and see rabbits, squirrels and different birds. I would recommend this home to any family who has to make the decision to place a relative into a care home. The rooms are light and airy. Cleanliness is of a high standard, and the food looks nice and is well presented.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Geraldine P (Daughter of Resident) on Wednesday 25 October 2017. Relates to October 2017.
My mum is very well cared for, the food is lovely and the staff fantastic.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Vivienne B (Daughter of Resident) on Monday 16 October 2017. Relates to October 2017.
I consider this home to be excellent in every way. The care and compassion shown to residents is exceptional and there is an overall happy atmosphere. Nothing is too much trouble and all are made to feel part of one big happy family. Even if staff numbers are stretched at any time, every effort is made to see that all the residents are kept happy and safe. Food quality appears excellent, with a varied menu. The home is maintained beautifully and safety procedures are strictly adhered to. Visiting relatives are made to feel most welcome at all times and an overall sense of family pervades the home. I would have no hesitation in recommending it to friends and family as a safe, caring and compassionate environment for a vulnerable loved one.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Jill H (Daughter of Resident) on Wednesday 22 March 2017. Relates to February 2017.
My mum has been in Solent Grange for over 3 years. When she was admitted here we had been told by a doctor at the hospital that her life expectancy was only 3-4months. Obviously the good care she gets has kept 'her going' for a lot longer.
She celebrates her 100th birthday in August.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by J K (Daughter of Resident) on Monday 20 March 2017. Relates to February 2017.
A welcoming reception and staff, well run clean care home where the resident's needs are met with care and dignity. Nothing is too much trouble when you ask for help or information and staff are always available to respond to my relative or questions.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Judith F (Sister of Resident) on Thursday 6 October 2016. Relates to October 2016.
My brother has been a resident at Solent Grange for approximately seven years. I consider the home to be at a very high standard and in my opinion meeting all of my brother's care needs.
The staff, in particular, are very respectful and caring to all I have seen. They put a lot of effort in making the home a good environment to live in and the meals provided look first class.
I am always kept informed of any changes to my brother's health, also of any reviews that are due to take place.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Kevin L (Son of Resident) on Friday 12 August 2016. Relates to July 2016.
Everything is to a very high standard, the staff are always very helpful even in very trying situations. Communications between staff and visitors are cordial though at times the staff can be very busy. Rooms tend to be fairly large and airy, cleaning is an ongoing activity day and night. Various activities are available to residents if they're able enough and also days out during the summer months. The establishment is very well run and organised, any problems and enquiries are dealt with very quickly. It is a pleasant and secure environment and people feel at home there.
How likely would you be to recommend Solent Grange Care Home? Likely
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Review submitted from a Postal Card by B S (Sister of Resident) on Thursday 4 February 2016. Relates to January 2016.
Since finding the home three weeks ago my sister has improved immensely, her appetite is so much better and her mobility is so good to see. The staff are unbelievably absolutely marvellous, cleanliness spot on. A wonderful home.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by S C (Daughter of Resident) on Wednesday 27 January 2016. Relates to January 2016.
This is a first rate nursing home. My mother has dementia and has been a resident for 3 years. The team at the home are all caring, kind and respectful. They have provided excellent care and continue to do so. I am confident that my mother is happy and safe at the home and I would thoroughly recommend it. The home is very clean, the food is good and visitors are welcomed at any time of day. There are also numerous, meaningful activities for residents.
How likely would you be to recommend Solent Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Jacky M (Daughter of Resident) on Wednesday 20 January 2016. Relates to January 2016.
Welcoming staff, relevant information in reception, notice boards etc. Clean, doesn't smell. Pleasant dining room and gardens. Activities staff put in a lot of effort. Dad is always clean and tidy. Staff friendly and approachable.
How likely would you be to recommend Solent Grange Care Home? Likely
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January 2018
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Solent Grange Care Home