Solent Grange Care Home, Ryde, Isle of Wight
Solent Grange Care Home, Ryde, Isle of Wight
Solent Grange Care Home, Ryde, Isle of Wight

Solent Grange Care Home is situated two minutes away from Butterfly World, and set in beautiful grounds with views across open fields. Professionals believe that they have a homely environment where everyone is welcome. The priority is the welfare and happiness of residents and staff.

Care workers pride themselves in providing the best possible care in a friendly and homely atmosphere. The Home has been carefully equipped throughout to meet the special needs of all residents and to provide a safe and comfortable environment. The Home has a relaxed, friendly atmosphere with family visits welcomed at any time. Refreshments are available for visitors at all times and arrangements can be made for residents to eat their meals with their guests in private.

Solent Grange offers the choice of single or double bedrooms depending on the availability. Each room is decorated and furnished to a high standard. Carers encourage residents to bring their personal possessions to personalise their rooms and make them feel even more at home.

Professionals can cater for both long and short-term stays. Regular respite care can be arranged as often as you wish.

Group: LRH - Homes

Person in charge: Tracy Chant (Manager)

Local Authority / Social Services: Isle of Wight Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 89 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 89

Rooms with ensuite WC: 89

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Television point in own room

Latest Care Quality Commission* Report on Solent Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Solent Grange Care Home has a Review Score of 9.5 (9.459)

The Review Score of 9.5 (maximum of 10) for Solent Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Solent Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.729 for Solent Grange Care Home is calculated as follows: ( (158 Excellents x 5) + (54 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.73 Points relating to the number of positive Reviews for Solent Grange Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 13 Reviews ÷ 17.8 Target = 0.730

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Solent Grange Care Home?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Solent Grange Care Home

  • Daughter of Resident/Service User
    10
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

My nan has only just arrived - Thursday 16 November 2017. To date, she has had a settled start here. We have been made to feel welcome as a family.

I will be happy to do a further review once she has been here a little longer.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother is extremely well cared for at Solent Grange. Since arriving here her general appearance and happiness has improved. She smiles more now that she has for years. The staff are caring and take care of her in a professional and dignified way. I am very happy with Solent Grange Care Home.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find all the staff at Solent Grange are happy, cheerful and always make you feel very welcome when visiting.

The way the staff deal with my mother's dementia is brilliant. It keeps her relaxed and most of the time, happy.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The care home always smells clean and tidy. Staff are pleasant and helpful.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I moved into Solent Grange in August 2017 due to my failing health. The staff are lovely and look after me very well. My room is big and bright and I feel safe here. I would recommend this home very much.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has been at Solent Grange for only 1 week. He is settling in well. Always welcomed by staff with a smile. The staff stop by his room and have a chat. A number of staff have recognised family members in a photograph. Dad is being treated with kindness and respect. A happy Dad means a happy family.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My family and I are all extremely happy with the care and attention that is given to our relative. Everyone is so kind and thoughtful, nothing is too much trouble, we can't fault it, any request is given as much as possible. We thank you all very much.
The only slight grumble is the hairdresser could perhaps give a little thought into the gents hair, maybe as individuals, not just shaved off, just a small comment.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife went to Solent Grange on January 11, 2016, and continues to be there.
Throughout her time there she has received wonderful treatment by caring staff.
Her disabilities which include type 1 diabetes are very challenging for the staff in meeting her nursing needs.
Their attention to detail gives me great confidence in her welfare.
Management and staff are always available to discuss any concerns I may have and I have access to her care plans.
Activities include trips out in a special bus to visit places of interest which is very stimulating.
Meals are varied and there is help on hand for eating.
I usually visit twice a day and am always greeted and made welcome.
We were very fortunate in getting a place at this home.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My friend has been in Solent Grange Isle of Wight, since August 2017. I visit her at least twice a week and I have always found all the staff to be extremely cheerful, friendly and very helpful. My friend is very happy in this home. In the mornings she can look out of her window and see rabbits, squirrels and different birds. I would recommend this home to any family who has to make the decision to place a relative into a care home. The rooms are light and airy. Cleanliness is of a high standard, and the food looks nice and is well presented.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum is very well cared for, the food is lovely and the staff fantastic.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I consider this home to be excellent in every way. The care and compassion shown to residents is exceptional and there is an overall happy atmosphere. Nothing is too much trouble and all are made to feel part of one big happy family. Even if staff numbers are stretched at any time, every effort is made to see that all the residents are kept happy and safe. Food quality appears excellent, with a varied menu. The home is maintained beautifully and safety procedures are strictly adhered to. Visiting relatives are made to feel most welcome at all times and an overall sense of family pervades the home. I would have no hesitation in recommending it to friends and family as a safe, caring and compassionate environment for a vulnerable loved one.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Solent Grange for over 3 years. When she was admitted here we had been told by a doctor at the hospital that her life expectancy was only 3-4months. Obviously the good care she gets has kept 'her going' for a lot longer.
She celebrates her 100th birthday in August.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A welcoming reception and staff, well run clean care home where the resident's needs are met with care and dignity. Nothing is too much trouble when you ask for help or information and staff are always available to respond to my relative or questions.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My brother has been a resident at Solent Grange for approximately seven years. I consider the home to be at a very high standard and in my opinion meeting all of my brother's care needs.
The staff, in particular, are very respectful and caring to all I have seen. They put a lot of effort in making the home a good environment to live in and the meals provided look first class.
I am always kept informed of any changes to my brother's health, also of any reviews that are due to take place.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything is to a very high standard, the staff are always very helpful even in very trying situations. Communications between staff and visitors are cordial though at times the staff can be very busy. Rooms tend to be fairly large and airy, cleaning is an ongoing activity day and night. Various activities are available to residents if they're able enough and also days out during the summer months. The establishment is very well run and organised, any problems and enquiries are dealt with very quickly. It is a pleasant and secure environment and people feel at home there.

How likely would you be to recommend Solent Grange Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since finding the home three weeks ago my sister has improved immensely, her appetite is so much better and her mobility is so good to see. The staff are unbelievably absolutely marvellous, cleanliness spot on. A wonderful home.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a first rate nursing home. My mother has dementia and has been a resident for 3 years. The team at the home are all caring, kind and respectful. They have provided excellent care and continue to do so. I am confident that my mother is happy and safe at the home and I would thoroughly recommend it. The home is very clean, the food is good and visitors are welcomed at any time of day. There are also numerous, meaningful activities for residents.

How likely would you be to recommend Solent Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Welcoming staff, relevant information in reception, notice boards etc. Clean, doesn't smell. Pleasant dining room and gardens. Activities staff put in a lot of effort. Dad is always clean and tidy. Staff friendly and approachable.

How likely would you be to recommend Solent Grange Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Submit a Review for Solent Grange Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: LRH - Homes

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Solent Grange Care Home