What types of Care is Springfield Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springfield Nursing Home have?

There are 58 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Springfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield Nursing Home to the centre of Shanklin?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Springfield Nursing Home, 26 Arthur's Hill, Shanklin, Isle of Wight PO37 6EX

Review from B W (Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

Overall I am pleased with the care I received. Everybody was very helpful, including tea at 4 in the morning when I couldn't sleep. I understand that caring for so many patients is difficult most of whom somewhat elderly. Possibly a little more fresh fruit for breakfast or an alternative to the heavier

puddings. I did find the soup was delicious with the sandwiches for tea. Thank you all for looking after me, and all the physio staff who helped me walk again. All in all a good experience and I wouldn't hesitate recommending you to anyone.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are so pleased to hear that your stay at Springfield was a positive one and the team were attentive to your needs no matter the time of day or…read more

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Review from A S (Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

Very satisfied with the level of service and friendliness and helpfulness of the staff. They were all very responsive of my needs and nothing was too much trouble. Thank you all very much.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are very pleased to hear how happy you are with the care and support received at Springfield. We will pass on your kind words to the team at…read more

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Review from Trevor P (Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

I have been in hospital a few times but never a nursing home only as a visitor to see my late brother and was not impressed, so when I broke my my hip and wrist and was told I was going to Springfield for rehab I didn't know what to expect! But this is home from home. I could not have been treated better

everything is perfect, care, food, treatment, the staff, cleanliness etc. The carers cannot do enough for you and go above and beyond their duties to help. As I said to one the other day if you gave me a sheet of blank paper to list my complaints I would return it back blank because there is nothing to complain about at all, thank you all everybody, keep up the good work. And I hope what I have written is proof of how sincere I am, I cannot thank you enough.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is heartwarming to know what a great experience you have had during your rehab at Springfield. It is great to hear how happy you are with the…read more

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Review from M B (Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

This is a very good and caring establishment. I have been treated with the upmost care and respect from both nursing and support staff. Everyone is friendly and kind. The food has been excellent, especially the soup and desserts. I would highly recommend this place.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are so pleased to hear that your time at Springfield was an enjoyable one and that you received the best possible with care and support. Our…read more

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Review from Desiree M (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

My mum has unfortunately passed, but in the short time (12 months) she was in your care she was treated with kindness and dignity. She enjoyed all activities until she became to frail to attend. All staff were fabulous and went over and above catering for her needs and always welcoming and helpful to

family and friends visiting.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. Please accept our condolences on the loss of your mum. It is heart warming to know how much she enjoyed her time at Springfield including the…read more

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Review from David B (Respite Resident) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

There cannot be anywhere better to recover from injuries. Great staff and excellent facilities.

Reply from Ki Haines, Regional Operations Manager at Springfield Nursing Home

Dear David,Thank you very much for your kind review and for taking the time to share your experience with us. We are delighted to hear that you found our staff, care, and facilities to be of such a…read more

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Review from Julie R (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

Overall a good experience. Very professional. Great help from management. For my mum's dementia probably not the right place at that time. But she enjoyed all the food and friendliness of the staff. She has many demons which were still present at the care home. She also had to move rooms from upstairs

to downstairs which didn't help. She has gone home now from respite. Would highly recommend.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you very much for taking the time to write these kind words which will be passed to the team at Springfield.

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Review from P B (Respite Resident) published on 10 April 2025 Submitted via Postal Card • Report

Overall Experience

I have been looked after extremely well!! I have loved my stay here!! So much so that I didn't want to go! The care staff are excellent! They made me feel most welcome and at home here at Springfields. I will miss everyone here! I wish they could come home with me lol. The foods been very good too -

I loved the chicken & leek pie! I loved two staff members in particular they made me feel so important and another particular staff member made me laugh!
Thank you for everything. I didn't see much of the management here.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is wonderful to hear how much you enjoyed your stay at Springfield and how special and cared for the team made you feel. We are also glad you…read more

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Review from G M (Respite Resident) published on 26 February 2025 Submitted via Postal Card • Report

Overall Experience

From the moment I was wheeled through the doors of Springfield, I was made to feel instantly at ease. Everybody was more than friednly and welcoming.
My room was clean and tidy and well, the equipment provided was of a high standard. Although cubist and floral fabrics don't complement each other...
All

Springfield people are simply wonderful, helpful, caring and go above and beyond to ensure clients are never without the required medication and comforts that are so essential to their stay and recovery.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are so pleased to hear how welcome you felt during your stay at Springfield. It is good to know how pleased how happy you were with your room and…read more

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Review from E D (Respite Resident) published on 31 January 2025 Submitted via Postal Card • Report

Overall Experience

Welcoming, staff always polite and helpful.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

We are pleased to hear that the team at Springfield are polite, welcoming and helpful. Thank you for taking the time to write this review and your kind words will be passed on to the team.

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Review from M G (Wife of Resident) published on 9 January 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at the nursing home since August 2023. He feels safe and well looked after. The staff understand his needs and they create a caring, friendly relationship with him. We are always welcomed when visiting and feel supported. My husband would very much like to stay as a resident

as long as possible.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is great to know that your husband feels safe and well cared for at Springfield and he is happy there. It is also wonderful to know that you are…read more

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Review from Peter L (Son of Resident) published on 9 January 2025 Submitted via Postal Card • Report

Overall Experience

So far so good. Ticked all the boxes.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. Your kind words will be passed on to the team at Springfield.

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Review from N J (Son of Resident) published on 24 December 2024 Submitted via Postal Card • Report

Overall Experience

I am delighted with the care my Mother is receiving at Springfield. The staff are excellent and the programme of events and activities is comprehensive. The new accommodation is of an excellent standard.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is great to hear how happy you are with the care and support your mother is receiving at Springfield and she is enjoying the activities programme…read more

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Review from D C (Respite Resident) published on 24 December 2024 Submitted via Postal Card • Report

Overall Experience

During November I spent just over 2 weeks at Springfield, after breaking my left hip in a fall and spending 10 days in hospital.
My room at Springfield was comfortable and practical with good ensuite.
The care was always kind, and helpful, and nothing too much trouble.
The food was very enjoyable,

and very attractively served at a nice dining table.
I was benefitting from a rehab scheme bed (NHS) and was constantly aided by the physio team. From being in such pain, discomfort, and immobility on arrival, think I improved a little every day. I will always be most grateful.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is wonderful to hear that the time you spent at Springfield was enjoyable and the staff was helpful and kind. It is also lovely to hear how…read more

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Review from L S (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card • Report

Overall Experience

My Mum has spent a month at Springfield following a broken hip operation. Mum has received the very best of care and when we leave her to go home at tea time I know that she will be well looked after. Five staff members in particular have shown nothing but care and consideration. Nothing has been any

trouble.
Mum has had physio with two ladies and I would just like to mention the two activity coordinators. They treat you like family. Although Mum didn't attend I thoroughly enjoyed helping to paint the gingerbread men. Thank you.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is lovely to hear how well cared for and supported your mother was at Springfield and that, as a family, you could leave knowing that she…read more

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Review from Alison L (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report

Overall Experience

My father passed away two weeks ago leaving us with the horrible decision about how best to care for my Mum. I approached Springfield about permanent care and was met with warmth, sympathy, and reassurance that I was doing exactly the right thing. Mum was assessed and moved into a beautifully decorated,

light, and airy room within 5 days. She seems very comfortable and the staff are very respectful of her memory challenges whilst ensuring she is included in all the activities. I am relaxed knowing she is safe and, eats well and all her medication needs are taken care of.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. Accept our condolences over the passing of your father. It is heart warming to know that your mother has settled into Springfield well and, as…read more

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Review from H M (Resident) published on 30 July 2024 Submitted via Postal Card • Report

Overall Experience

On the whole, the home is excellent, I have been there off and on for many weeks. The staff mostly are excellent as well, just the odd individual who needs more training. The food is good, maybe needs a little more variety, especially at supper time. I'm going home soon but I know I will miss the friendly

atmosphere. But if I can't manage, I will definitely come back here.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. we are pleased to hear how you enjoyed your time at Springfield and would be happy to return if needed. We will take your points on board and your…read more

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Review from S C (Respite Resident) published on 25 July 2024 Submitted via Postal Card • Report

Overall Experience

Welcoming, friendly and very homely.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We are happy to hear how welcoming and friendly the team are at Springfield and pass on these kind words to them.

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Review from Judith B (Respite Resident) published on 12 July 2024 Submitted via Postal Card • Report

Overall Experience

All very positive, every member of staff, always a smile on their face, very welcoming when I first arrived and I was put at ease straight away. The whole time I was at Springfield I had very good support with the staff support. I thank you all, you work very well as a team and I enjoyed my stay with

you. Thank you again.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for these kind words. It is great to hear that your stay at Springfield Nursing Home was a very pleasant one and that the team made you feel very welcome and at ease. We will pass this on to…read more

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Review from Margaret M (Respite Resident) published on 12 July 2024 Submitted via Postal Card • Report

Overall Experience

Excellent teamwork across the board including catering and domestics. Nursing and care staff have shown high standards of care patience and dedication. Very best wishes. Keep up the good work.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We will pass on your kind words to the team at Springfield House.