Springfield Nursing Home

26 Arthur's Hill, Shanklin PO37 6EX
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9.7 178 Reviews
  • Springfield Nursing Home, Shanklin
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents.

The home has been carefully created with three underlying values at its core – care, comfort and companionship. Quality of life is key at Springfield and they provide a full programme of activities to help residents engage in and maintain their hobbies and interests. Homemade meals can be enjoyed in the dining room.

Springfield also benefits from a coffee machine for residents and visitors, and video calling is available to keep in touch with friends and family as well as an all inclusive laundry service.

Springfield provides cosy, safe and comfortable surroundings for those who call it 'home', comprising 58 well proportioned en-suite bedrooms which are all beautifully decorated and fully furnished. Several assisted bathrooms are also available. The home also benefits from pleasant landscaped gardens and a welcoming terrace, providing the ideal space to relax or enjoy various outdoor activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Springfield Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Emma Davis (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (17)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Car parking spaces are available

Springfield Nursing Home Reviews (178)

9.7

Springfield Nursing Home has a Review Score of 9.7 (9.714) out of 10, based on 38 reviews in the last 2 years.
Over all time Springfield Nursing Home has 178 reviews.

Overall Experience
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Date Published
  • 178
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Reviewer Connection to Springfield Nursing Home
  • 72
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  • 10
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Total of 178, showing 1-20
Review from A S (Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with the level of service and friendliness and helpfulness of the staff. They were all very responsive of my needs and nothing was too much trouble. Thank you all very much.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are very pleased to hear how happy you are with the care and support received at Springfield. We will pass on your kind words to the team at Springfield.

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Review from Trevor P (Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in hospital a few times but never a nursing home only as a visitor to see my late brother and was not impressed, so when I broke my my hip and wrist and was told I was going to Springfield for rehab I didn't know what to expect! But this is home from home. I could not have been treated better
everything is perfect, care, food, treatment, the staff, cleanliness etc. The carers cannot do enough for you and go above and beyond their duties to help. As I said to one the other day if you gave me a sheet of blank paper to list my complaints I would return it back blank because there is nothing to complain about at all, thank you all everybody, keep up the good work. And I hope what I have written is proof of how sincere I am, I cannot thank you enough.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is heartwarming to know what a great experience you have had during your rehab at Springfield. It is great to hear how happy you are with the care and support you have received and how every aspect from the care, the fresh cooked meals to the team and the cleanliness of the home have exceeded your expectations. Thank you once again and we will pass on these lovely words to the team at Springfield.

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Review from M B (Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very good and caring establishment. I have been treated with the upmost care and respect from both nursing and support staff. Everyone is friendly and kind. The food has been excellent, especially the soup and desserts. I would highly recommend this place.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are so pleased to hear that your time at Springfield was an enjoyable one and that you received the best possible with care and support. Our chefs will be happy to hear how you enjoyed the fresh cooked meals and we will pass on your kind words to them along with the rest of the team at Springfield.

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Review from Desiree M (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has unfortunately passed, but in the short time (12 months) she was in your care she was treated with kindness and dignity. She enjoyed all activities until she became to frail to attend. All staff were fabulous and went over and above catering for her needs and always welcoming and helpful to
family and friends visiting.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. Please accept our condolences on the loss of your mum. It is heart warming to know how much she enjoyed her time at Springfield including the amazing activities programme on offer. We are also pleased to hear how you could rest assured knowing that she was receiving the best care and support. We will pass on your kind words to the team at Springfield.

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Review from David B (Respite Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There cannot be anywhere better to recover from injuries. Great staff and excellent facilities.
Reply from Ki Haines, Regional Operations Manager at Springfield Nursing Home

Dear David,Thank you very much for your kind review and for taking the time to share your experience with us. We are delighted to hear that you found our staff, care, and facilities to be of such a high standard, and that you felt well-supported during your recovery.Your positive comments about the overall experience, cleanliness, and the dignity with which you were treated are especially appreciated. We also note your feedback regarding facilities, activities, rooms, food & drink, and management, and we will certainly take this into consideration as we continue striving for excellence.It was our pleasure to support you during your stay, and we wish you all the very best for the future.

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Review from Julie R (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a good experience. Very professional. Great help from management. For my mum's dementia probably not the right place at that time. But she enjoyed all the food and friendliness of the staff. She has many demons which were still present at the care home. She also had to move rooms from upstairs
to downstairs which didn't help. She has gone home now from respite. Would highly recommend.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you very much for taking the time to write these kind words which will be passed to the team at Springfield.

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Review from P B (Respite Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been looked after extremely well!! I have loved my stay here!! So much so that I didn't want to go! The care staff are excellent! They made me feel most welcome and at home here at Springfields. I will miss everyone here! I wish they could come home with me lol. The foods been very good too -
I loved the chicken & leek pie! I loved two staff members in particular they made me feel so important and another particular staff member made me laugh!
Thank you for everything. I didn't see much of the management here.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is wonderful to hear how much you enjoyed your stay at Springfield and how special and cared for the team made you feel. We are also glad you enjoyed the fresh home made meals made by our amazing chefs. Thank you for your kind words which will be passed on to the team at Springfield.

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Review from G M (Respite Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I was wheeled through the doors of Springfield, I was made to feel instantly at ease. Everybody was more than friednly and welcoming.
My room was clean and tidy and well, the equipment provided was of a high standard. Although cubist and floral fabrics don't complement each other...
All
Springfield people are simply wonderful, helpful, caring and go above and beyond to ensure clients are never without the required medication and comforts that are so essential to their stay and recovery.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are so pleased to hear how welcome you felt during your stay at Springfield. It is good to know how pleased how happy you were with your room and how well caring and supportive the team were. We will pass on these kind words to everyone at Springfield Nursing Home.

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Review from E D (Respite Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, staff always polite and helpful.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

We are pleased to hear that the team at Springfield are polite, welcoming and helpful. Thank you for taking the time to write this review and your kind words will be passed on to the team.

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Review from M G (Wife of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at the nursing home since August 2023. He feels safe and well looked after. The staff understand his needs and they create a caring, friendly relationship with him. We are always welcomed when visiting and feel supported. My husband would very much like to stay as a resident
as long as possible.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is great to know that your husband feels safe and well cared for at Springfield and he is happy there. It is also wonderful to know that you are always greeted warmly and made to feel welcome when visiting. We will pass on your kind words to the team at Springfield.

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Review from Peter L (Son of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far so good. Ticked all the boxes.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. Your kind words will be passed on to the team at Springfield.

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Review from N J (Son of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care my Mother is receiving at Springfield. The staff are excellent and the programme of events and activities is comprehensive. The new accommodation is of an excellent standard.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is great to hear how happy you are with the care and support your mother is receiving at Springfield and she is enjoying the activities programme provided. We will pass on your kind words to the team at Springfield.

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Review from D C (Respite Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During November I spent just over 2 weeks at Springfield, after breaking my left hip in a fall and spending 10 days in hospital.
My room at Springfield was comfortable and practical with good ensuite.
The care was always kind, and helpful, and nothing too much trouble.
The food was very enjoyable,
and very attractively served at a nice dining table.
I was benefitting from a rehab scheme bed (NHS) and was constantly aided by the physio team. From being in such pain, discomfort, and immobility on arrival, think I improved a little every day. I will always be most grateful.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is wonderful to hear that the time you spent at Springfield was enjoyable and the staff was helpful and kind. It is also lovely to hear how you enjoyed the homecooked meals prepared and served by our chefs. We are glad you are feeling a bit better with the help of the physio team. We will pass on your kind words to all at Springfield.

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Review from L S (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has spent a month at Springfield following a broken hip operation. Mum has received the very best of care and when we leave her to go home at tea time I know that she will be well looked after. Five staff members in particular have shown nothing but care and consideration. Nothing has been any
trouble.
Mum has had physio with two ladies and I would just like to mention the two activity coordinators. They treat you like family. Although Mum didn't attend I thoroughly enjoyed helping to paint the gingerbread men. Thank you.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is lovely to hear how well cared for and supported your mother was at Springfield and that, as a family, you could leave knowing that she was well looked after. It is also great to know that, although your mother didn't join you you had a great time joining in the activities. Once again, thank you for these kind words which will be passed on to the team at Springfield.

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Review from Alison L (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father passed away two weeks ago leaving us with the horrible decision about how best to care for my Mum. I approached Springfield about permanent care and was met with warmth, sympathy, and reassurance that I was doing exactly the right thing. Mum was assessed and moved into a beautifully decorated,
light, and airy room within 5 days. She seems very comfortable and the staff are very respectful of her memory challenges whilst ensuring she is included in all the activities. I am relaxed knowing she is safe and, eats well and all her medication needs are taken care of.
Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. Accept our condolences over the passing of your father. It is heart warming to know that your mother has settled into Springfield well and, as a family, you can rest assured that your mother is being well cared for and supported by the team. It is wonderful to hear how your mother is joining in with the great activities provided along with enjoying the fresh home-cooked meals. Once again thank you for taking the time to write this review and your kind words will be passed on to the team at Springfield.

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Review from H M (Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole, the home is excellent, I have been there off and on for many weeks. The staff mostly are excellent as well, just the odd individual who needs more training. The food is good, maybe needs a little more variety, especially at supper time. I'm going home soon but I know I will miss the friendly
atmosphere. But if I can't manage, I will definitely come back here.
Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. we are pleased to hear how you enjoyed your time at Springfield and would be happy to return if needed. We will take your points on board and your kind words will be passed on to the manager and team at Springfield.

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Review from S C (Respite Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, friendly and very homely.
Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We are happy to hear how welcoming and friendly the team are at Springfield and pass on these kind words to them.

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Review from Judith B (Respite Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very positive, every member of staff, always a smile on their face, very welcoming when I first arrived and I was put at ease straight away. The whole time I was at Springfield I had very good support with the staff support. I thank you all, you work very well as a team and I enjoyed my stay with
you. Thank you again.
Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for these kind words. It is great to hear that your stay at Springfield Nursing Home was a very pleasant one and that the team made you feel very welcome and at ease. We will pass this on to all the staff and thank you for taking the time to write this review.

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Review from Margaret M (Respite Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent teamwork across the board including catering and domestics. Nursing and care staff have shown high standards of care patience and dedication. Very best wishes. Keep up the good work.
Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We will pass on your kind words to the team at Springfield House.

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Review from David K (Respite Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Treated with dignity in every respect. All staff are very helpful.
Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is great to hear how you enjoyed your time at Springfield and how you were treated with dignity and respect. We will pass on the kind words to the team at Springfield Nursing Home.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Springfield Nursing Home is calculated as follows: ( (324 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 26 Aug 2025

Vacancies available. For more information please contact Springfield.

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Awards / Recognitions (9)

Meet the Team (2)

Emma

Emma Davis

Job Title: Home Manager Joined: 2019

Emma joined Springfield and Hartford Care family in January 2019 as Deputy Manager and has recently been promoted to Home Manager. Emma is a Registered Nurse with several years of experience managing different services.

Tom

Tom Langley

Job Title: Deputy Manager Joined: 2024

I'm Tom, and I am the deputy manager at Springfield Nursing Home where I have recently joined at the end of 2024.


My healthcare career began when I was 18 as a care assistant in a nursing home and a specialist dementia home, and I progressed to a nurse some years later. My experience in emergency nursing and community nursing has been invaluable to my role in management, and I continuously strive to develop my own skills further.


I am proud to be part of such an exceptional team that always has the resident's interests at heart. The values set out by Hartford Care are reflected wonderfully in the day-to-day lives of the residents here at Springfield and I feel privileged to play a role in that journey every day.

Frequently Asked Questions about Springfield Nursing Home

What types of Care is Springfield Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springfield Nursing Home have?

There are 58 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Springfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield Nursing Home to the centre of Shanklin?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Nursing Home to verify any information. View our terms and conditions. Springfield Nursing Home has an Enhanced Service - more info.