Springfield Nursing Home

26 Arthur's Hill, Shanklin PO37 6EX

Springfield Nursing Home offers a fully refurbished environment staffed by professional carers, ideal for people with a range of personal healthcare needs, including for intermediate care.

The service works closely with the local authority in order to achieve solutions that most effectively suit the community, supporting independence and active lifestyles.

Specialist hoists are available for people with mobility issues and a nurse call system allows residents to contact staff at any time of the day or night.

Group: Hartford Care Ltd

Person in charge: Yvonne Sparks (Home Manager)

Local Authority / Social Services: Isle of Wight Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 46

Rooms with ensuite WC: 46

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visitors are welcome at any time

Parking:

A limited number of car parking spaces are available

Latest Care Quality Commission* Report on Springfield Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Springfield Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.76 for Springfield Nursing Home is calculated as follows: ( (102 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 129 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 10 Reviews ÷ 9.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Springfield Nursing Home has a Review Score of 9.8 (9.760) from 11 Reviews


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springfield Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springfield Nursing Home

  • Resident / Service User
    5
  • Daughter of Resident/Service User
    3
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

I was only in Springfield for rehab after a hip operation. I am very satisfied with the care and the assistance I received. Both the care staff and physios etc were excellent. I have no complaints of any sort. I was not chivied to do anything beyond me.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

As a resident of 'Springfield' for several months, I would like to say how well I have been cared for. The staff at all levels, are helpful, cheerful and approachable.
I enjoy the meals which are tasty and varied, which I can take in my room or the dining room.
My room is comfortable and I can have visitors at any time. My wife visits daily and always receives a friendly welcome from the staff.
I believe Springfield to be a happy, well run nursing home.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.4 out of 5

I have nothing but good to speak of Springfield Nursing Home. The staff were extremely kind and friendly, food excellent, and my room very comfortable.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My stay here was excellent. All the staff were marvellous and so caring and it is like a first class hotel only better. Thank you all.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My 88 year old father has been living in Springfield Nursing Home for over 18 months. In that time my father has had pneumonia and I was told by his doctor that he would pass away within the next 24 to 48 hours. I believe that due to the care he had in this time he survived and now we are 1 year further on.
This was a team effort by dedicated staff that have become my father's best friends. He is enjoying his twilight years. I am happy I chose Springfield Nursing Home and so is my father.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

I initially came to Springfield from hospital having broken my left ankle and was still in plaster; I spent 3 weeks in a very nice room on the ground floor and was transferred when a large room became available upstairs in the rehab department, where I have spent 3 weeks. Very beneficial and now can walk and return home. Throughout my 6 weeks stay I have received wonderful care in every respect and am so grateful to all concerned. The staff have been caring night and day and the physios have put me back on my feet- at 95!

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

My mother has recently died but was a resident in Springfield for about four and a half years.
The care she received was exemplary. I found the staff to be caring and compassionate.
My mother was a very complex case and needed a lot of nursing care, nothing was too much trouble and I think they went out of their way to make it home from home for her.
During the years we as a family became friends with the staff and they were always there for us as well.
I couldn't have wished for a better place for my mother and always felt confident that she was safe.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

We found Springfield helpful in all aspects of care for our mother, who enjoyed her stay and found the nursing staff excellent.
We would highly recommend them to anyone.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

I praise every single aspect of Springfield right through from the senior staff, healthcare assistants to receptionist, admin assistant to food and record keeping. In my opinion, this Nursing Home is wonderful in every aspect and I thank the staff from the bottom of my heart for the help offered to both my husband and myself.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

My brother has and is continuing to receive the best care possible.
He always looks well cared for. Every little detail is considered to make him both comfortable and happy. Very much an open door policy and staff are always available to discuss any concerns he or I may have. Definitely recommend Springfield.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

The standard of care is more than I expected. My mother is always asked if she wants anything and is she OK? She can have a choice of food and her ensuite room is lovely and clean with patio doors leading to the garden so she can watch the birds. The staff are always friendly and cannot do enough for the residents.

How likely would you be to recommend Springfield Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

April 2017

March 2017

Skills for Care Accolades

Recipient: Hartford Care Ltd

Date: Wednesday 01 Mar 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Springfield Nursing Home