Springfield Nursing Home

26 Arthur's Hill, Shanklin PO37 6EX
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9.7 178 Reviews
  • Springfield Nursing Home, Shanklin
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents.

The home has been carefully created with three underlying values at its core – care, comfort and companionship. Quality of life is key at Springfield and they provide a full programme of activities to help residents engage in and maintain their hobbies and interests. Homemade meals can be enjoyed in the dining room.

Springfield also benefits from a coffee machine for residents and visitors, and video calling is available to keep in touch with friends and family as well as an all inclusive laundry service.

Springfield provides cosy, safe and comfortable surroundings for those who call it 'home', comprising 58 well proportioned en-suite bedrooms which are all beautifully decorated and fully furnished. Several assisted bathrooms are also available. The home also benefits from pleasant landscaped gardens and a welcoming terrace, providing the ideal space to relax or enjoy various outdoor activities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Springfield Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Emma Davis (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (17)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Car parking spaces are available

Springfield Nursing Home Reviews (178)

Total of 178, showing 21-40
9.7

Springfield Nursing Home has a Review Score of 9.7 (9.714) out of 10, based on 38 reviews in the last 2 years. Over all time Springfield Nursing Home has 178 reviews.

Overall Experience

  • 132
  • 43
  • 3
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Date Published

178
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Review from L C (Niece of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is experiencing her second stay in 2 years due to rehabilitation after surgery. As soon as she knew she needed to go to a care home she requested Springfield. She is very well cared for the staff are always happy nothing is too much trouble they always welcome us with a smile when we visit.
Thanks to the team who look after my auntie from her grateful niece.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you for taking the time to write such a lovely review. We are thrilled to know that your auntie has experienced such wonderful and supportive care whilst convalescing at Springfield Nursing Home. The team take great pride in what they do and will be extremely happy to hear the kind words you have written. I will be sure to pass it on to the whole team.

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Review from S M (Son-in-law of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stayed at Springfield due to referral from the NHS. All services very good and an improvement on the NHS.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We will pass on these kind words to the team at Springfield Nursing Home.

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Review from Valerie P (Respite Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault Springfield! Everyone was brilliant and helped me to learn to walk again after a nasty accident.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you for taking the time to leave a review. It was our pleasure to support you and enable you to be able to walk again. We are so grateful for your kind comments about the team and the care you received whilst staying at Springfield Nursing Home. We wish you all the best for the future. I will indeed pass your kind comments on to the team.

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Review from Sharon S (Cousin of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been very happy here at Springfield. Staff are always friendly and helpful and provide my cousin with all the care and support she needs. The home is always clean and tidy and the food very good. My cousin completely agrees with my review.

Reply from Jenni Laffoley, Brand Marketing Manager at Springfield Nursing Home

Thank you for your kind words, we are so pleased your cousin is happy at Springfield and the team are always so friendly and helpful towards you both. We shall pass your comments on to the team. Thanks again.

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Review from Mandy D (Sister of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my brother receives from everyone at Springfield Nursing Home.
The staff always make sure they do all they can to make him smile, assist him, and offer support.
I am so grateful he has a place there and my mind is at rest that he is so well looked after. Thank you!

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We are pleased to hear that your brother is receiving great care at Springfield and that the staff are doing all they can to support your brother's needs and that you can rest easy knowing that he is being well cared for. Once again thank you for these kinds of words which we will pass on to all the staff at Springfield.

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Review from Pat W (Niece of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, the staff at Springfield have been so caring for my relative, who has lived at the care home for nearly six years. In December, she went with staff and paid a visit to a local Garden Centre to see their Christmas decorations. She thoroughly enjoyed herself. She also participated in the Christmas
lunch festivities, which were amazing. Everything the staff do is far over and above the norm. Well done, all of you.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. It's great to hear that your loved one is happy at Springfield and you are both happy with the care provided. It is especially good to hear that your loved one is enjoying the activities and trips out. We will pass on these lovely words to all the staff at Springfield.

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Review from Steven H (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team and support staff have been really good with my father after being transferred from the hospital.
Everyone I spoke to was approachable and very helpful.
You do an amazing job - please keep it up.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. The staff will be pleased to hear they are doing an amazing, job and we will be sure to pass this on to them.

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Review from Karan B (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Springfield gives to my father is second to none, and I cannot recommend them highly enough. My mother stayed with you five years ago following a stroke (for three years), and her care was exemplary during all that time; my hopes that it was still the same have been upheld.
The day my father
was admitted to Springfield, he was undernourished, not interested in anything and very poorly following an accident where he broke his neck. I cannot believe the difference in him! He is putting on weight and has enjoyed eating meals with the other residents and the odd game of dominoes.
He has been given a new lease of life. Thank you, Springfield.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this lovely review. It is really good to hear that your father is receiving the same high standard of care that your mother also recieved. It's great to hear that your father is doing well, enjoying the meals cooked by our chefs and joining in with the daily activities, especially a game of dominoes! We will be sure to pass on these kind words to all the staff at Springfield, who will be delighted to hear this.

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Review from Ian M (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care and attention. Special mention, to be frank, every member of staff - brilliant.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for writing this lovely review. We will pass your kind words on to the staff at Springfield, who will be pleased to hear you are happy with the care they give.

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Review from Pamela K (Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff of whatever status were willing to help whatever was asked of them. Polite, courteous, friendly and professional at all times.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you for taking the time to leave a lovely review. We are delighted you enjoyed your stay at Springfield Nursing Home. We will pass on these kind words to all our staff.

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Review from Victor K (Respite Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have stayed at Springfield for a month. During that time, the care and attention shown by all the staff - together with the first-class facilities has meant that I have been very well cared for. The physiotherapy I have received has greatly improved my septic arthritis. I spent Christmas here. The
home was bright and fully decorated, and all the staff made sure that it was an enjoyable time.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you so much for taking the time to write such a marvellous review. Springfield at Christmas is a magical place, and the staff love to dress up and make everyone feel happy and festive. We are delighted you had a relaxing stay; it was our pleasure to have supported you on your road to recovery. We will pass on your kind comments to the team at Springfield.

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Review from T G (Son of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield are providing excellent care to my father. All of the staff work very hard to provide this level of care and do it in a dedicated and professional manner and in excellent spirit. The food provided is good and the staff offer flexibility to tailor meals to his needs and likes. He enjoys the
activities that are arranged during the day so he can meet with and chat to the other residents. Whilst he is concerned at the overall cost of the care, he feels safe and well looked after.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you for taking the time to write such a wonderful review. I know the staff work so hard to make all the residents feel safe, happy and secure. It's a pleasure to hear that your father enjoys all the activities provided within the home. We are very grateful for your kind comments about the team and the high-quality care your father receives. I will be sure to pass this on to the team at Springfield Nursing Home.
Best wishes to you and your family.

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Review from Avril S (Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend your establishment highly enough. I have been made to feel at home whilst being cared for with great care by everyone at Springfield and am well on the way to recovery. All services gel together well.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

We would like to thank you for your wonderful review, we are extremely happy you enjoyed your stay at Springfield Nursing Home. We wish you all the best with your speedy recovery.

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Review from John G (Husband of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gold Star - throughout on all counts.

Reply from Jenni Laffoley, Marketing Coordinator at Springfield Nursing Home

Thank you so much for your Gold Star review, we're so pleased we are able to provide the care and support you require.

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Review from J V (Respite Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Springfield gave me the great care and support that I needed to get back on my feet again. For this, I will be eternally grateful. I was treated with respect and treated like a family member and friend, more than just a "resident". Again, I say thank you.

Reply from Jenni Laffoley, Brand Marketing Manager at Springfield Nursing Home

We are so pleased you enjoyed your stay with us at Springfield. It was our pleasure to help get you back on your feet again. Thank you for your lovely review, and please know that you are always welcome to pop in for a cuppa and a chat anytime - our doors are always open.

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Review from M W (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Springfield is excellent, from the management, household, maintenance man, entertainment and most of all the care staff. Mum is happy there and very well looked after by all. I can leave and feel Mum is safe and well. If I could give six stars I would.

Reply from Jenni Laffoley, Brand Marketing Manager at Springfield Nursing Home

Thank you for your lovely review. We are delighted your mum is so happy in our care and that you can rest easy knowing she is well looked after by all our entire care team. Thanks again, and best wishes.

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Review from Chris T (Respite Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff all perfect.

Reply from Jenni Laffoley, Marketing Coordinator at Springfield Nursing Home

Thank you for your kind words about our team at Springfield. We will pass your comments on to the team, and I am sure they will be delighted to receive such positive feedback.

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Review from Valerie S (Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very pleased.

Reply from Jenni Laffoley, Brand at Springfield Nursing Home

Thank you for taking the time to leave a comment. We are so pleased you are happy with the level of service you receive at Springfield.

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Review from W D (Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield is an efficiently-run establishment. Without exception, the staff are dedicated, hardworking, caring and permanently cheerful. There is a great camaraderie and teamwork here, which reflects in their work. Nothing is too much trouble and help is always at hand, even individual food preferences
are met by the kitchen staff. I cannot find any fault with Springfield, which I regard as a top notch care home and which has restored me to health, courtesy of the physiotherapy also.

Reply from Lindsay Mahoney, Area Administrator at Springfield Nursing Home

Thank you for your amazing words. We are so pleased to hear how happy you are at Springfield. The staff will be over the moon to hear such kind words about their extremely hard work and we are so happy to hear that your health is improving due to your stay at Springfield. Thank you.

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Review from Rosemary P (Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given by all staff. Food excellent. A very happy staff and room kept tidy each day. I would certainly recommend Springfield to anyone.

Reply from Lindsay Mahoney, Area Administrator at Springfield Nursing Home

Thank you for your lovely words. We will pass these on to all staff at Springfield, who I am sure will be very pleased to hear how pleased you are with the care and facilities at Springfield.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Springfield Nursing Home is calculated as follows: ( (324 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Aug 2025

Vacancies available. For more information please contact Springfield.

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Awards / Recognitions (9)

Meet the Team (2)

Emma

Emma Davis

Job Title: Home Manager

Joined: 2019

Emma joined Springfield and Hartford Care family in January 2019 as Deputy Manager and has recently been promoted to Home Manager. Emma is a Registered Nurse with several years of experience managing different services.

Tom

Tom Langley

Job Title: Deputy Manager

Joined: 2024

I'm Tom, and I am the deputy manager at Springfield Nursing Home where I have recently joined at the end of 2024.


My healthcare career began when I was 18 as a care assistant in a nursing home and a specialist dementia home, and I progressed to a nurse some years later. My experience in emergency nursing and community nursing has been invaluable to my role in management, and I continuously strive to develop my own skills further.


I am proud to be part of such an exceptional team that always has the resident's interests at heart. The values set out by Hartford Care are reflected wonderfully in the day-to-day lives of the residents here at Springfield and I feel privileged to play a role in that journey every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Nursing Home to verify any information. View our terms and conditions. Springfield Nursing Home has an Enhanced Service - more info.