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Care Homes Owned by Hartford Care Group Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

 - Browse 45 Care Homes owned by Hartford Care Group Ltd
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Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY 
9.9 73 reviews
Hazeldene House, Tunbridge Wells, Kent
"If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but…"   Read all 73 reviews
  • from £2,125 / week
  • 75 Rooms
Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW 
9.9 60 reviews
Harlow Hall, Aldershot, Hampshire
"It was my mums first time at a care home and she was very anxious, it was clear from entering Harlow hall that it was a friendly and…"   Read all 60 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX 
9.8 72 reviews
Beech Tree, Basingstoke, Hampshire
"Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful.…"   Read all 72 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 
9.8 84 reviews
Bethel House, New Milton, Hampshire
"My Mum lived at Bethel House for almost 3 years. It became her home. She was lovingly cared for by the team at Bethel House. Her food…"   Read all 84 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home was refurbished in 2016 and has a number of comfortable communal ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Malden House
69 Sidford Road, Sidmouth EX10 9LR 
9.8 115 reviews
Malden House, Sidmouth, Devon
"Mum has been in Malden House for almost a year and she has settled in well. We looked at a number of homes before deciding which home…"   Read all 115 reviews
  • from £1,750 / week
  • 29 Rooms
Location Type Care Home

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL 
9.8 33 reviews
Cotswolds Rise Care Home, Swindon, Wiltshire
"I would like to thank the staff for the kindness and care they showed my mother when she recently celebrated her 90th Birthday while living…"   Read all 33 reviews
  • from £1,675 / week
  • 66 Rooms
Location Type Care Home

Cotswolds Rise Care Home is the latest addition to Hartford Care's portfolio of high-quality residential homes. Ideally located in a residential area of Swindon, it offers convenient access to a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH 
9.8 85 reviews
Belford House, Alton, Hampshire
"Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home.…"   Read all 85 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL 
9.7 110 reviews
Woodlands House, Southampton, Hampshire
"Mum initially went into Woodlands House for 2 weeks respite, but settled so well that we decided she would be best served remaining there.…"   Read all 110 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Burnham Lodge
Parliament Lane, Burnham, Slough SL1 8NU 
9.7 100 reviews
Burnham Lodge, Slough, Buckinghamshire
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things…"   Read all 100 reviews
  • from £1,750 / week
  • 60 Rooms
Location Type Care Home

Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900. Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Boulters Lock Residential Home
56 Sheephouse Road, Maidenhead SL6 8HP 
9.7 95 reviews
Boulters Lock Residential Home, Maidenhead, Berkshire
"Dad has been in Boulters Lock care home for 6 months now. Couldn't be happier, he has settled in so well, much better then we had expected,…"   Read all 95 reviews
  • from £1,825 / week
  • 32 Rooms
Location Type Care Home

Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highfield Nursing Home
33 Queen's Road, Ryde PO33 3BG 
9.7 80 reviews
Highfield Nursing Home, Ryde, Isle of Wight
"Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why…"   Read all 80 reviews
  • from £1,525 / week
  • 46 Rooms
Location Type Care Home

Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Laurels & Pine Lodge
33/37 Foxholes Road, Oakdale, Poole BH15 3NA 
9.7 105 reviews
The Laurels & Pine Lodge, Poole, Dorset
"My sister and I have always experienced very good service from the staff. The home is very clean and welcoming. We feel our aunt is very…"   Read all 105 reviews
  • from £1,300 / week
  • 55 Rooms
Location Type Care Home

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS 
9.7 42 reviews
Cornford House, Tunbridge Wells, Kent
"Everyone has been exceptionally friendly we have been here before and its great that it has not changed so pleased to know my father will…"   Read all 42 reviews
  • from £2,125 / week
  • 70 Rooms
Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA 
9.7 118 reviews
West Cliff Hall Care Home, Southampton, Hampshire
"We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the…"   Read all 118 reviews
  • from £1,650 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN 
9.7 55 reviews
Woodchurch House, Ashford, Kent
"My brother arrived n Christmas Eve. The move caused some minor confusion and it took some days for him to feel settled and this included…"   Read all 55 reviews
  • from £2,125 / week
  • 85 Rooms
Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN 
9.7 85 reviews
Hartford Court, Portsmouth, Hampshire
"I came to get my dad settled. The teams team were very accommodating for all our needs and requests. All the team were brilliant, from…"   Read all 85 reviews
  • from £1,725 / week
  • 64 Rooms
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF 
9.6 12 reviews
Wantsum Lodge, Ramsgate, Kent
"I have been visiting my 99-year-old friend over the many years she has been at Wantsum Lodge, but only annually as I live abroad. Every…"   Read all 12 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 32 reviews
Hawkhurst House, Cranbrook, Kent
"Dad came to Hawkhurst in Nov 24 this was a tough decision but a necessary one. us as a family cannot recommend Hawkhurst enough the care,…"   Read all 32 reviews
  • from £2,125 / week
  • 54 Rooms
Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashley Grange Nursing Home
Lode Hill, Downton, Salisbury SP5 3PP 
9.5 39 reviews
Ashley Grange Nursing Home, Salisbury, Wiltshire
"My nans time at Ashley Grange was short but sweet, but our overall experience was excellent. They treated my Nan with dignity, respect and…"   Read all 39 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

Ashley Grange is a delightful character residential and nursing home, nestled in the beautiful Wiltshire countryside and on the stunning New Forest border. Located just outside of the beautiful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Springfield Nursing Home
26 Arthur's Hill, Shanklin PO37 6EX 
9.5 185 reviews
Springfield Nursing Home, Shanklin, Isle of Wight
"Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay…"   Read all 185 reviews
  • from £1,600 / week
  • 62 Rooms
Location Type Care Home

Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Newland House
50 Newland, Witney OX28 3JG 
9.5 56 reviews
Newland House, Witney, Oxfordshire
"We were very pleased with the care the staff provided for Auntie Stella during a three-week period of respite over Christmas and New Year.…"   Read all 56 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stokeleigh
19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN 
9.5 74 reviews
Stokeleigh, Bristol, Bristol
"My Mum stayed at Stokeleigh for respite care for a fortnight. All the staff were very professional, very friendly, helpful and nothing was…"   Read all 74 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD 
9.5 99 reviews
Tegfield House, Winchester, Hampshire
"Moving a loved one to a care home is a very difficult time but from the very start the Manager and Head of Care were excellent in their…"   Read all 99 reviews
  • from £1,600 / week
  • 39 Rooms
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 44 reviews
Hawkhurst House PAU, Cranbrook, Kent
"Having been transferred from Pembury to Hawkhurst House for non weight bearing physio, I was very emotional. After a couple of days I felt…"   Read all 44 reviews
  • from £2,125 / week
  • 31 Rooms
Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Elms Care Home
Swains Road, Bembridge PO35 5XS 
9.4 84 reviews
The Elms Care Home, Bembridge, Isle of Wight
"I cannot fault this care home, they are all working super hard and showing great dedication to the patients. The duty manager always got a…"   Read all 84 reviews
  • from £1,475 / week
  • 48 Rooms
Location Type Care Home

The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Inver House
Foreland Road, Bembridge PO35 5UB 
9.4 18 reviews
Inver House, Bembridge, Isle of Wight
"Lovely nursing home, very clean and fantastically friendly carers, cannot fault them. They have all been so caring for my mum.…"   Read all 18 reviews
  • from £1,475 / week
  • 51 Rooms
Location Type Care Home

A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.3 20 reviews
Hawkinge House 2nd Floor Unit, Folkestone, Kent
"We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at…"   Read all 20 reviews
  • from £2,125 / week
  • 60 Rooms
Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH 
9.3 6 reviews
The Lodge, High Peak, Derbyshire
"My family would like to take this opportunity to express our heartfelt gratitude to all staff for the kindness, care and compassion that…"   Read all 6 reviews
  • from £1,042 / week
  • 36 Rooms
Location Type Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ 
9.3 9 reviews
Moorhill, Southampton, Hampshire
"Since my aunt became a resident of Moorhill she has received excellent care. It was a difficult decision to make but the staff have made…"   Read all 9 reviews
  • from £1,650 / week
  • 70 Rooms
Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Primecare
62 Downs Grove, Vange, Basildon SS16 4QL 
9.2 14 reviews
Primecare, Basildon, Essex
"My mother spent her last few days at Primecare until she passed away. The palliative care that she was given was of the highest standard.…"   Read all 14 reviews
  • from £1,200 / week
  • 42 Rooms
Location Type Care Home

Primecare promotes both comfort and independence. The focus is always on understanding each resident as a person first - their history, their preferences and the routines that help them feel secure ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews (2147)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.289) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Hazeldene House

from L H (Granddaughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but the staff treated her with dignity and respect and were so caring. We knew she was in safe hands. Even when she passed away the staff and nurses were absolutely
lovely and I can't thank them enough for the care they gave her throughout. Thank you.
Reply from Jenni Laffoley, Head of Marketing at Hazeldene HouseThank you for your heartfelt review. We are deeply sorry for your loss and extend our sincere condolences to you and your family.

It means so much to hear that your nan felt cared for with dignity and respect, and that our team could provide comfort during her time at Hazeldene. Your kind words will be shared with the staff, who will truly appreciate knowing their care made a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Rooms
  • Value for Money
Review of

Ashgrove

from Em B (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moving to Ash Grove has been a life changing experience for her and for us as her family. I can't speak highly enough of the care mum receives, every member of staff, regardless of their role go out of their way to look after my mum with care and compassion, all her needs are met. The care staff
are amazing; the Senior staff work extremely hard to ensure health care needs are met, they are professional and do a great job of liaising with other health care professionals. The care staff are friendly, warm and so hard working and respectful. Caretakers, kitchen staff, admin and laundry staff are friendly and professional. Ash Grove is very well run by excellent managers who listen to residents and families. The activity coordinators are amazing and organise high quality activities every day . The home is beautifully decorated and is a real 'home from home' . I thank my lucky stars every day that my mum is fortunate enough to be a resident of Ash Grove
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you so much for your wonderful feedback. We're truly delighted to hear how positive your mum's experience at Ash Grove has been and how much it has meant to both her and your family. Your kind words about our whole team - from care and senior staff to activities, housekeeping, kitchen, and administration - mean a great deal and will be shared with everyone. It's especially lovely to hear that Ash Grove feels like a real "home from home."

Thank you again for your support and for trusting us with your mum's care.
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Review of

Beech Tree

from Russell B (Brother of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful. They are brilliant. Everyone there is very welcoming and friendly. Smiles on everyone, staff and residents too. My sister has physical and mental health issues
but the Beech Tree staff have been ultra supportive. Previously bedridden she is now getting up and joining in and loving every moment. I cannot praise them enough.
Reply from Sarah Hughes, Manager at Beech TreeThank you for your wonderful review, we will share this with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Tegfield House

from Mel T (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving a loved one to a care home is a very difficult time but from the very start the Manager and Head of Care were excellent in their support and Mum was made to feel so welcome. She has settled in really well and is content, safe, happy and very well cared for - all thanks to the amazing care she
receives - the staff are patient, kind and caring. Nothing is too much trouble and the home itself has multiple spacious communal areas giving residents plenty of space. Tegfield has a real family feeling and we are so grateful Mum is now living in a such a safe and happy environment.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for sharing your experience and kind words. We're delighted to hear that your mum has settled in so well and feels happy, safe, and cared for at Tegfield. It's wonderful to know that our team's patience, kindness, and dedication have made a difference, and that the home's welcoming environment and communal spaces contribute to her comfort. Your feedback will be shared with the team, who will greatly appreciate it.
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  • Treated with Dignity
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Review of

The Laurels & Pine Lodge

from Jane G (Niece of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I have always experienced very good service from the staff. The home is very clean and welcoming. We feel our aunt is very well looked after and they are very good at seeing to her needs.
Reply from Jenni Laffoley, Head of Marketing at The Laurels & Pine LodgeThank you for your kind feedback. We're so pleased to hear that you and your sister have had such positive experiences with our team and that you find the home clean and welcoming.
It's wonderful to know that your aunt is well looked after and that her needs are being met. Your comments mean a great deal and will be shared with the team.
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  • Cleanliness
  • Treated with Dignity
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Review of

West Cliff Hall Care Home

from G R (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the staff. We get plenty of updates, so we always know what is happening each week. The staff are lovely, very caring and patient, always attentive, they let us know how
mum is doing and whether she needs anything. The home has a friendly atmosphere, is spacious with nice inside communal spaces as well as a patio, garden and large lawned area. I'm very happy mum is there and that she calls it her home. I have no criticisms at all.
Reply from Jenni Laffoley, Head of Marketing at West Cliff Hall Care HomeThank you for your wonderful feedback. We're delighted to hear that your mum is happy and feels at home with us. It's great to know that you appreciate our caring, attentive staff, as well as the rooms, facilities, catering, and communal spaces. Your kind words about the updates and friendly atmosphere mean a lot and will be shared with the team. We're so pleased your mum enjoys living here.
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Review of

Wantsum Lodge

from Wendy C (Friend of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my 99-year-old friend over the many years she has been at Wantsum Lodge, but only annually as I live abroad. Every time I find the staff friendly, the building clean and no "old people's home" smell. I witness staff talking to people patiently, appropriately and with respect.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you for sharing your experience and for taking the time to leave such kind feedback. We're delighted to hear that each time you visit, you find our team friendly and the home clean and welcoming. It means a lot to know that you have seen our staff treating residents with patience, respect, and kindness. Your comments will be shared with the team, who will be delighted to hear the positive feedback.
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Review of

Wantsum Lodge

from R P (Son-in-law of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident at the home since July 2021. She recently passed away. During the whole time she was looked after the home, the care she received was exceptional. She was looked after by people who genuinely cared for her as they do for all the residents.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you for your kind words. We are very sorry for your loss and send our sincere condolences to you and your family. It means a great deal to know that your mother-in-law received the care and compassion we strive to provide every day. We shall share your feedback with the team, who will really appreciate your lovely comments.
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Review of

Harlow Hall

from Keith D (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mums first time at a care home and she was very anxious, it was clear from entering Harlow hall that it was a friendly and welcoming place, more like a hotel was my first impression. My mum soon settled in and the staff were amazing friendly, and tentative to all her needs. Activities and
entertainment which include a cinema beauty salon, crafts a sky bar tribute bands and dances trips out to name a few, these are encouraged but never forced and was lovely that the staff are tuned in to everybody's individual needs, my mum had a great time at Harlow hall and they even made her birthday special with other residents and a cake.I can't recommend Harlow hall enough and my mum will be returning soon with confidence, thank you guys so much.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for sharing your experience. We're thrilled to hear that your mum settled in so well at Harlow Hall and felt welcomed from the very start.

It's wonderful to know she enjoyed the activities, entertainment, and special birthday celebration, and that our team's friendly, attentive care made such a positive difference. Your kind words mean a lot and will be shared with everyone here. We look forward to welcoming your mum back soon!
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Review of

Harlow Hall

from Laura T (Sister of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister moved in here a month ago at fairly short notice and it is therefore quite a sudden change of circumstances for her. She has been made very welcome and I am particularly struck by how well all the staff know who she is and also the records they keep of how she is doing. And how friendly they
all are!
Her room is perfect for her, lovely and clean with decent storage space for her personal possessions and the communal rooms are also good.
There also seems to be a very wide variety of activities for the residents to join in and I am pleased to hear she has been to many of them.
My only other comment is that checking in her could possibly have been handled better but that was probably down to the time we arrived which was late on a Friday afternoon.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for sharing your feedback. We're delighted to hear that your sister has settled in well and feels welcomed at Harlow Hall.

It's wonderful to know that our team's friendly, attentive care and the cleanliness and comfort of her room have made a positive difference, and that she is enjoying the variety of activities available. We also appreciate your constructive comments about the admission process and will use it to improve future arrivals.
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Review of

Hawkhurst House PAU

from K C (Respite Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been transferred from Pembury to Hawkhurst House for non weight bearing physio, I was very emotional.
After a couple of days I felt relaxed and comfortable with the care and kindness of staff in all areas.
I can't name them all but they know who they are. When I was sad they were there and
when I laughed we laughed together.
Thank you all so muchxxxx
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUI truly appreciate you taking the time to submit a review, thank you. The team were pleased to assist you in your recovery journey and I will share this review with them.
We wish you all the best for the future.
Gail and the PAU Team
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Review of

Alton Place

from Gaynor W (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing care home, its like entering a five star hotel...When we arrived from hospital with Mum (after A four week hospital stay for a full shoulder shoulder replacement) we were greeted by a lovely young lady with a beautiful smile for us all and an extra smile for Mum. We immediately new that
Mum would be happy here and a week in we were not wrong. All the staff are highly trained and attend to Mums every needs. Its so refreshing to meet so many people that are still smiling and offering support to residents and visitors at the end of a long day. The Home is fully kitted out for all the support that anyone might need plus extras, there is an extensive menu for the residents that is prepared in-house by an amazing Chef...his cakes are the best we have ever eaten....yes Visitors can have a cuppa and cake too... Gurmeet the Home Manage and Lucy make the home complete these two Ladies are as dedicated as they come. When I leave Mum after a visit I know she is Safe and Happy.
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you so much for your wonderful and detailed feedback. We're delighted to hear that your Mum has settled in so well and that our team has made you all feel welcome and supported. It's especially lovely to know that our staff, facilities, and even our chef's cakes have made a positive impact. Gurmeet and Lucy, along with the whole team, truly appreciate your kind words and are committed to ensuring your Mum continues to be safe, happy, and well cared for. Thanks again for your lovley review.
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Review of

Aldergrove Manor Care Home

from Ian S (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for a couple of years. We are all really satisfied with the level of care that he receives. All staff are very caring and considerate, and they all show respect and treat my father very well. One of the most significant features of the home is the visibility and accessibility
of the senior staff team. The nursing and administrative team are highly approachable and friendly. The manager is always on hand and her door always open. Myself and the family would have no hesitation in recommending the home to others.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for taking the time to share your experience. We're thrilled to hear that you and your family feel confident in the care your father receives. Our team works hard to be approachable, caring, and supportive, and it's wonderful to know that this is reflected in your experience. Your recommendation means a great deal to us.
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Review of

Cornford House

from A S (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been exceptionally friendly we have been here before and its great that it has not changed so pleased to know my father will be so well looked after.
Reply from Jenni Laffoley, Head of Marketing at Cornford HouseThank you so much for your kind words. We're delighted to hear that your experience with us continues to be so positive, and we'll make sure your father receives the best care possible. It means a lot to us that you feel confident and comfortable returning to Cornford House
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Review of

Hawkinge House 2nd Floor Unit

from H C (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at ease straight away. The staff were very helpful when I called in the evenings to check on Mum. I was happy to leave Mum in their care as I got a very good feeling
from Hawkinge House.The rooms were welcoming and very clean and homely. Thank you to the staff for all their hard work and care. You all made the experience so much easier for me and less stressful.
Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitThank you so much for taking the time to share such a thoughtful review. We are delighted to hear that you felt welcomed and reassured during your visit to Hawkinge House. Creating a calm, clean, and homely environment is incredibly important to us, and its wonderful to know that this helped put you at ease.
Wendy and the team will be truly grateful for your kind words. Our staff work hard to provide compassionate, personcentred care, and knowing that you felt confident and comfortable leaving your mum with us means a great deal. We are also pleased that you found our evening updates helpful supporting families is just as important as supporting the people we care for.
Thank you again for your appreciation and trust. It was our privilege to support your mum, and were glad we could make the experience a little less stressful for you.
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Review of

Rhosyn Melyn

from Amanda T (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault the kindness, care and professionalism of this nursing home. Wonderful staff, food, hygiene and atmosphere.
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Review of

Bethel House

from L H (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum lived at Bethel House for almost 3 years. It became her home. She was lovingly cared for by the team at Bethel House. Her food was always wonderful and, even though she was confined to her room by illness, the entertainment team regularly visited her. You can tell when you walk into Bethel
that the team are friends with each other which gives a warm ambiance and this naturally passes on to the residents, giving a feeling of comfort and a happy atmosphere. During Mum's final days, the team also cared for me and my husband. I can wholeheartedly recommend this team at Bethel House.
Reply from Abbey Doyle, Manager at Bethel HouseThank you for your lovely review and kind words about the team. It was a pleasure caring for your mum and supporting you and your husband during this time. We're so glad that Bethel House felt like home to her and that our team could bring comfort and happiness to you all. Your recommendation means so much to us.
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Review of

Wantsum Lodge

from C R (Niece of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find all the staff are friendly and approachable, if you ask, nothing is too much trouble. There have been times when my uncles hair has not been washed or his teeth cleaned. There have been occasions where he has been returned to his room and left without the TV on. Mostly things are done and the
staff are always very kind to him.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you for taking the time to share your feedback. We're pleased to hear that you find our team friendly, approachable and kind to your uncle, as providing compassionate care is very important to us.

We're sorry to hear about the occasions you mentioned regarding personal care and ensuring your uncle is comfortable in his room. Your feedback is important and helps us improve. Please do feel free to speak with a member of the management team so we can look into this further and ensure your uncle continues to receive the highest standard of care. Thank you again for sharing your thoughts with us.
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Review of

Harlow Hall

from J M (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here just over a year and I am as happy now as when she arrived. The care mum receives is of the highest standard and the general feeling is one of family. I am so glad that she is lucky enough to be here.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your wonderful review. We're so pleased to hear how well your mum has settled in at Harlow Hall over the past year and that you continue to feel happy with the care she receives. It means a lot to our team to know that our home feels like a family and that your mum is enjoying her time with us.
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Review of

Harlow Hall

from M B (Wife of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harlow Hall has become a second family to my husband who had to go into care a year ago due to his increasing health needs. From the time he arrived at Harlow Hall was welcomed by all the kind, caring & friendly staff. He has settled into the home well & enjoys the wide range of activities on
offer, especially the summer BBQs & football at the local club which is organised by the home for residents! Harlow Hall has a positive culture & a wonderful community spirit which is a testament to their core values! The home continues to be responsive & supportive to my husband's health & social care needs! My husband is safe & I cannot recommend the home more! Thank you so much Harlow Hall for the excellent service.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you very much for your lovely review. We're so pleased to hear that your husband has settled well at Harlow Hall and feels part of our community. It means a great deal to our team to know that the care, kindness and support from staff have made such a positive difference.

We're delighted that he enjoys the activities, especially the summer BBQs and football trips. Thank you again for your recommendation and for trusting us with your husband's care.
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Awards / Recognitions (9)

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Frequently Asked Questions about Hartford Care Group Ltd

Costs for care homes owned by Hartford Care Group Ltd

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 45 out of 45 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,565
Residential Dementia Care £1,585
Nursing Care £1,726
Nursing Dementia Care £1,726
All Care Types £1,557
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hartford Care Group Ltd own?

Hartford Care Group Ltd own 45 Care Homes.

Which Hartford Care Group Ltd Care Homes have the highest review score?

Hazeldene House, Harlow Hall & Beech Tree have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.