Group
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Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.
Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.
Each care home is built around a warm and welcoming...
"We have had a short visit to Hazeldene House
But in the time we have been here I cannot praise the staff enough.
Thank you to each and..."Read all 75 reviews
from £2,125 / week75 Rooms
Location Type: Care Home
Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, and... Read more
"Harlow Hall is a beautiful care home, clean, tidy and everyone is very friendly. The food is lovely. The rooms are beautiful, clean, plenty..."Read all 68 reviews
from £1,550 / week66 Rooms
Location Type: Care Home
Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire.
This purpose-built home features 66-ensuite bedrooms and is conveniently situated... Read more
"Wonderful new manager and family meetings are next level. We feel listened to; the staff knew the residents so well; morale seems high and..."Read all 121 reviews
from £1,750 / week29 Rooms
Location Type: Care Home
Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully re-designed,... Read more
"When visiting my Dad it was always lovely to see how well he was looked after. Nothing was too much trouble for the staff and always..."Read all 43 reviews
from £2,125 / week74 Rooms
Location Type: Care Home
Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing high-quality,... Read more
"When my mum first moved into Moorhill, I was worried about whether she would settle and whether I was doing the right thing. As her main..."Read all 14 reviews
from £1,650 / week70 Rooms
Location Type: Care Home
Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite bedrooms.... Read more
"June was particularly warm, but the staff all went above and beyond to ensure that the safety and comfort of the residents was not..."Read all 72 reviews
from £1,554 / week60 Rooms
Location Type: Care Home
Discover the Heart of Care at Beech Tree Nursing and Residential Care Home
Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant community... Read more
"Staff always smiling and helpful at all times. Plentiful food. Quality of bedroom and bathroom excellent. Spotless throughout care home...."Read all 98 reviews
from £1,825 / week32 Rooms
Location Type: Care Home
Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide... Read more
"West Cliff - Outstanding!
Our family cannot speak highly enough of West Cliff. From the moment we first walked through the doors, the..."Read all 126 reviews
from £1,500 / week59 Rooms
Location Type: Care Home
Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular... Read more
"My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is..."Read all 85 reviews
from £1,300 / week31 Rooms
Location Type: Care Home
Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the home... Read more
"Woodlands have been wonderful. Mum is receiving great care and support, superior to what we have previously experienced. The admissions..."Read all 113 reviews
from £1,650 / week40 Rooms
Location Type: Care Home
Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity... Read more
"Mum has been so well looked after for the 2 yrs 4 months she has now been in the care home. She settled from the very first day she arrived..."Read all 37 reviews
from £1,600 / week66 Rooms
Location Type: Care Home
Cotswolds Rise Care Home is ideally located in a residential area of Swindon, it offers convenient access to a range of amenities including shops, cinema and a library.
At Cotswolds Rise, they provide... Read more
"A very well run Care Home where my Mother has settled in happily, having been there over 12 months now.
She enjoys the home cooked food..."Read all 64 reviews
from £2,125 / week177 Rooms
Location Type: Care Home
Located in the village of Hawkinge, just outside Folkestone, Hawkinge House is a purpose-built care home designed to provide high-quality care in a comfortable and contemporary setting. The home offers... Read more
"My little Mother has not long been at Belford House but after seeing her yesterday (19/6/26 ) via video call Mom is looking really good and..."Read all 87 reviews
from £1,650 / week42 Rooms
Location Type: Care Home
Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing... Read more
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things..."Read all 101 reviews
from £1,750 / week60 Rooms
Location Type: Care Home
Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900.
Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and sympathetically... Read more
"My Mum was here from March to the beginning of July after breaking her ankle and had received a first class service from start to finish,..."Read all 87 reviews
from £2,125 / week85 Rooms
Location Type: Care Home
Set in the charming village of Hawkhurst near Tunbridge Wells in Kent, Hawkhurst House is a modern, purpose-built care home offering exceptional support in a welcoming and peaceful setting. With 93 en-suite... Read more
"My wife has been resident in the dementia unit of Highfield Nursing Home for 2 1/2 years every member of staff, through every discipline,..."Read all 80 reviews
from £1,525 / week46 Rooms
Location Type: Care Home
Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension specifically... Read more
"My Mum moved into the Laurels in early April. Ahe did so feeling that she didn't need a residential setting, but sadley this want the case..."Read all 107 reviews
from £1,300 / week55 Rooms
Location Type: Care Home
The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully extended... Read more
"My mum has been a resident for just over two years before her sad passive. The nursing home staff have been amazing during her time whilst..."Read all 10 reviews
from £1,350 / week36 Rooms
Location Type: Care Home
In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach centres... Read more
"Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankf..."Read all 13 reviews
from £1,200 / week41 Rooms
Location Type: Care Home
Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to understanding... Read more
"I am always made to feel welcome when I visit. The staff are always friendly and approachable.
I am able to discuss any issues with..."Read all 59 reviews
from £2,125 / week85 Rooms
Location Type: Care Home
Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of beautifully... Read more
"During my father's two year stay at Delves he was treated with the utmost Dignity and respect. We made the decision for Dad to go to Delves..."Read all 36 reviews
from £1,124 / week64 Rooms
Location Type: Care Home
Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment... Read more
"Just had my semi-quarterly catch-up with the Manager (which I have in addition to chats to the staff on hand when I visit), and I continue..."Read all 58 reviews
from £1,475 / week30 Rooms
Location Type: Care Home
Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has... Read more
"Amazing staff who always went the extra mile to see that all the residents were safe and involved in the activities that were put on. Great..."Read all 87 reviews
from £1,499 / week64 Rooms
Location Type: Care Home
Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving... Read more
"Very caring and friendly staff. Professional and attentive managerial staff. Maintenance equally professional...."Read all 12 reviews
from £1,650 / week67 Rooms
Location Type: Care Home
Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks,... Read more
"I was overwhelmed by the support the Manager gave me as I had to accept that I could no longer care safely for my wife with Alzheimers at..."Read all 102 reviews
from £1,600 / week39 Rooms
Location Type: Care Home
Tegfield House is a welcoming residential care home in Winchester, offering a warm, comfortable environment where residents can feel truly at home. Beautifully redesigned to retain many original features,... Read more
"The Elms was chosen as a stepping stone between leaving hospital after nearly a month, and going home. I had to learn to live with a..."Read all 85 reviews
from £1,475 / week48 Rooms
Location Type: Care Home
The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel and... Read more
"My mother in law had a recent trip to hospital as not well (999) throughout the care she received from all staff was exceptional. Since her..."Read all 14 reviews
from £1,150 / week35 Rooms
Location Type: Care Home
In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is supported... Read more
"Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay..."Read all 185 reviews
from £1,600 / week62 Rooms
Location Type: Care Home
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and... Read more
"Very happy with the care and the home. Staff are brilliant kind, caring and need to be told that in (Petals). Staff need to be taught what..."Read all 19 reviews
from £1,475 / week51 Rooms
Location Type: Care Home
A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short... Read more
"My father has been a resident at Stokeleigh since January 2026, and I can't thank the staff enough for the care they have given him. Moving..."Read all 75 reviews
from £1,475 / week30 Rooms
Location Type: Care Home
Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. Elegant,... Read more
Older Person Care
Respite Care
Permanent Care
Dementia Residential Care
Residential Care
Hartford Care Group Ltd Reviews (2296)
9.4
Hartford Care Group Ltd has a Group Review Score of 9.4 (9.409) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.
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Review of West Cliff Hall Care Home from C M (Resident / Service User) published on 23 July 2026 Submitted via Postal Card•
Overall Experience
West Cliff Hall Care Home is warm and welcoming, so very friendly. Its like home from home. The staff are really ready to care for your every need. The medical team are excellent. The care home I can truly recommend, as a resedent I fully have seen first hand all the care from all who are excellent putting your needs first.This care home is very beautiful inside and outside. I fully recomment this beautiful care home, this is the place to enjoy the food and a wonderful time.
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Review of Tegfield House from Michael T (Husband of Resident) published on 21 July 2026 Submitted via Website•
Overall Experience
I was overwhelmed by the support the Manager gave me as I had to accept that I could no longer care safely for my wife with Alzheimers at home. They have been so patient, understanding, care-full treating her with dignity and respect at all times eventhough her illness has made it difficult sometimes. The whole environment, facilities, welcome, reassurance, couldn't be bettered with visitors welcome at any time which is an excellent sign. I am so glad she has a place there. Thank you to all the team there who do a magnificent job in sometimes trying circumstances. If further reassurance or comment from me is needed to affirm their truly well deserved 'outstanding' label please do not hesitate to ask.
↩Reply from Lilly McNeill, Marketing Assistant at Tegfield House
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are honoured that you chose Tegfield to care for your wife. We understand how difficult this decision was, and we're pleased we could provide the support, reassurance and compassionate care you both deserved....
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Review of Stokeleigh from Sarah G (Daughter of Resident) published on 20 July 2026 Submitted via Website•
Overall Experience
My father has been a resident at Stokeleigh since January 2026, and I can't thank the staff enough for the care they have given him. Moving him into a care home was tricky as his Alzheimer's had made him quite argumentative and resistant to help. However, within a month, he was calm, settled and content. I realised I hadn't seen him looking that happy in years. The staff are kind, patient and genuinely caring, and have taken the time to get to know him as an individual. As a regular visitor, I've also got to know many of the team, who are always so friendly and welcoming. I can visit my dad whenever I want and always feel welcome. The home is bright, clean and fresh, with activities twice a day that my dad enjoys, plus a beautiful garden. Knowing he is safe, happy and well cared for has given our whole family enormous peace of mind.
↩Reply from Lilly McNeill, Marketing Assistant at Stokeleigh
Thank you for your wonderful review. We are so pleased to hear that your father has settled so well at Stokeleigh and that he is happy, safe and enjoying life with us. Your kind words about our caring team mean so much and will be shared with everyone. It is also lovely to know that you always feel welcome when you visit.
Thank you for trusting us with your father's care.
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Review of Beech Tree from Brian D (Son of Resident) published on 20 July 2026 Submitted via Postal Card•
Overall Experience
June was particularly warm, but the staff all went above and beyond to ensure that the safety and comfort of the residents was not compromised. Safe hydration was promoted with increased checks on residents was incredibly reassuring because I knew that any heat related problems would be identified long before they became a problem. The activity team did an amazing job. Adjusting the timetable to take into account the heat, without reducing any of the enjoyment to residents. Thank you to the whole team at Beech Tree for the professional way that you managed this recent bout of extreme weather. I wish there was a grade of 'outstanding'
↩Reply from Sarah Hughes, Manager at Beech Tree
Thank you for your super review, we do have a fantastic team at Beech Tree.
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Review of Ashleigh Court & Ashgrove from M J (Wife of Resident) published on 20 July 2026 Submitted via Postal Card•
Overall Experience
My husband has been a resident at Ashgrove Residential care home for four years where he has always been treated with the utmost care and dignity. Nothing is too much trouble for the staff and the family is always made welcome. Everywhere is always kept clean and bright. Food is really good and the activity staffs are always thinking up ways of keeping residents entertained. They have regular visits from singers local school children and are taken out on trips.
↩Reply from Lilly McNeill, Marketing Assistant at Ashleigh Court & Ashgrove
Thank you for your lovely review and for sharing your experience. We are so pleased to hear that your husband has been happy at Ashgrove over the past four years.
Your kind words about our caring team, welcoming atmosphere, activities and the quality of our home mean so much to us and will be shared with everyone. Thank you for your continued trust and support.
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Review of Hawkhurst House & PAU from Kelly H (Daughter of Resident) published on 17 July 2026 Submitted via Website•
Overall Experience
My Mum was here from March to the beginning of July after breaking her ankle and had received a first class service from start to finish, they helped me find my way and her care and support was superb and the staff and management are so helpful, they've even helped with the transition to getting her home with the help she needs whilst at home! Lovely people, beautiful place and I couldn't recommend too highly! Although my Mum is a wonderful person she has some difficulties which can be hard to manage but everyone here made it look very easy!
↩Reply from Gail Watkins, Registered Manager at Hawkhurst House & PAU
Thank you for your amazing review. It was our pleasure to care for Mum and meet you. I glad her stay proved beneficial and helped to get her strong enough to return home. We wish her and you all the best.
Gail and the PAU Team
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Review of West Cliff Hall Care Home from Steve G (Son of Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
West Cliff - Outstanding!
Our family cannot speak highly enough of West Cliff. From the moment we first walked through the doors, the staff treated Mum with dignity, kindness, and real compassion. The team takes time to get to know each resident personally and always make sure the little things happen.
What stands out:
Staff: Always professional, attentive, and genuinely caring. They kept us updated without us having to chase.
Environment: West Cliff is spotless, bright, and feels like home. Mum loved being outside in the garden when the weather was nice.
Activities & Food: Great choice of activities and the food was excellent. Dietary needs are catered for without fuss.
Peace of mind: We knew Mum was safe, respected, and was truely happy there.
Management is approachable and truly listens.
Choosing a care home is hard, but West Cliff gave us complete peace of mind.
Highly recommended.
↩Reply from Jenni Laffoley, Head of Marketing at West Cliff Hall Care Home
Thank you so much for your wonderful review and for taking the time to share your family's experience at West Cliff. Your kind words mean a great deal to our entire team. We are delighted to hear that your mum felt safe, respected, and happy during her time with us, and that our staff's compassion,...
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Review of West Cliff Hall Care Home from Debbie W (Daughter of Resident) published on 14 July 2026 Submitted via Website•
Overall Experience
I would like to express my heartfelt thanks to all of the staff for the outstanding care they provide to my mum. From the very beginning, they have treated her with kindness, respect, and genuine compassion, making her feel safe, valued, and at home. The staff are always friendly, caring, and professional. They go above and beyond to ensure every resident is comfortable and well looked after, and nothing is ever too much trouble. It is clear they genuinely care about the people they support, and that shines through in everything they do. The home is always clean, welcoming, and has a lovely atmosphere.
As a family, knowing that my mum is receiving such excellent care gives us complete peace of mind. We are truly grateful for the dedication, patience, and kindness shown by every member of the team. I wouldn't hesitate to recommend this care home to anyone looking for care for their family member. My mum has settled in and now calls the staff her friends which I find very touching.
↩Reply from Repeka Taukei, Home Manager at West Cliff Hall Care Home
Thank you so much for taking the time to share such a heartfelt and thoughtful review. We are truly grateful for your kind words and it means a great deal to the whole team to know that your mum feels safe, valued, and at home with us.
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Review of Inver House from H D (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
Very happy with the care and the home. Staff are brilliant kind, caring and need to be told that in (Petals). Staff need to be taught what temp delicates go on in laundry ironing/laundry needs improvement as jumpers are being damaged, creased, but overall I am happy with .... Very happy with the care my mum is recieving I don't need to worry about her. Thank you Inver.
↩Reply from Kim Haines, Regional Operations Manager at Inver House
Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the care your mum is receiving and that our staff are kind, caring and supportive. We will make sure your kind comments are shared with the whole team, especially the Petals team. We are sorry to hear about...
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Review of Ashleigh Court & Ashgrove from Richard H (Son of Resident) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
My Mother has been a resident for several years she is so happy, has excellent care and daily stimulation - Staff are excellent, couldn't wish for anything more.
↩Reply from Lilly McNeill, Marketing Assistant at Ashleigh Court & Ashgrove
Thank you for your lovely review. We're so pleased to hear that your mother is happy, well cared for and enjoys the daily activities. It's wonderful to know our team has made such a positive difference. Your kind words mean a great deal and will be shared with everyone.
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Review of Greenleigh Care Home from Suzanne A (Daughter-in-law of Resident) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
My mother in law had a recent trip to hospital as not well (999) throughout the care she received from all staff was exceptional. Since her discharge her care (as always) has been fantastic. As a family we couldn't recommend Greenleigh highly enough. We never worry about our mom we know she always has exceptional care. Infact the last 4 yrs (including my late father in law) as been wonderful all staff are true angels.
↩Reply from Lilly McNeill, Marketing Assistant at Greenleigh Care Home
Thank you so much for your review. We're delighted to hear that your mother-in-law received such exceptional care, it means so much to know that you have confidence in our team. Thank you for trusting us with the care of both your mother-in-law and your father-in-law over the years. Your kind words will be shared with our team.
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Review of Greenleigh Care Home from C W (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
Staff welcoming and friendly. Care and consideration shown to residents. Every effort made to make sure residents needs taken care of.
↩Reply from Lilly McNeill, Marketing Assistant at Greenleigh Care Home
Thank you for your lovely review. We're so pleased to hear that you found our team welcoming and friendly and that the care and consideration shown to our residents stood out to you. Your kind words mean a great deal and will be shared with the whole team.
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Review of Primecare from Paula C (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
Everyone is so friendly and helpful no matter their role. From the day first visited and we saw the happienss & joy in the reception hall. Thanks to a dedicated activities assistant.
Sadly, mum passed away but the care she received and the support to us was brilliant. We couldn't jave asked for more.
↩Reply from Lilly McNeill, Marketing Assistant at Primecare
Thank you so much for your kind words. We are so sorry for the loss of your mum and send our heartfelt condolences to you and your family.
It means so much to hear that you felt supported from your first visit and that our team made a positive difference during such a difficult time. Thank you for trusting us with your mum's care. Your lovely feedback will be shared with the whole team.
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Review of Greenleigh Care Home from S M (Son of Resident) published on 13 July 2026 Submitted via Postal Card•
Overall Experience
Only 3 weeks respite from hospital. Staff were all very pleasant and attentive. All procedures were performed to a good standard with care given to the client but also reassurance to family members. The feeling was one of the service was tailored to my mother with a quick understanding of her needs. Excellent teamwork amongst staff.
↩Reply from Daisy McGrail, Marketing Assistant at Greenleigh Care Home
Thank you for taking the time to leave such a lovely review. We're so pleased to hear that your mother received the care and support she needed during her respite stay, and that you felt reassured throughout. Your kind words mean a lot to the team!
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Review of Tegfield House from Margaret W (Resident / Service User) published on 13 July 2026 Submitted via Postal Card•
Overall Experience
I am 95 years old and moved to Tegfield House in Winchester on 20th January 2026, where I have a lovely room looking down on a courtyard garden where we can sit when the weather is suitable. My elder daughter lives fairly close. She comes to take me out once a week, so I have become familiar with my surroundings in Hampshire.
Re-food: It is not possible to put a cross in the Food+Drink box, because since I arrived there has been a search for a new chef. It can vary between poor to reasonable, to good depending which chef is on duty.
↩Reply from Daisy McGrail, Marketing Assistant at Tegfield House
Thank you for your review! It's lovely to hear that you're enjoying your room at Tegfield House and that you get to spend time with your daughter exploring your new surroundings.
We appreciate your honest feedback and will ensure your comments are shared with the team, we are always looking to improve and provide the best possible experience for our residents.
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Review of Woodchurch House from J W (Sister of Resident) published on 11 July 2026 Submitted via Website•
Overall Experience
I am always made to feel welcome when I visit. The staff are always friendly and approachable.
I am able to discuss any issues with management who listen with empathy and provide support to tackle any problems.
↩Reply from Daisy McGrail, Marketing Assistant at Woodchurch House
Thank you for your lovely feedback. We're so pleased to hear that you always feel welcome when you visit and that our team are friendly and approachable. We'll be sure to share your kind words to everyone, and we're glad you feel supported and listened to by our management team.
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Review of Victoria Lodge Care Home from L P (Grandson of Resident) published on 10 July 2026 Submitted via Website•
Overall Experience
From the moment my Nan arrived here at Victoria Lodge, the staff have been extremely helpful towards me when arranging her arrangements and reassured me throughout on everything as it was a worrying and unfamiliar time for me and my Nan especially. But Leanne, Shirley, Ellie, Mia and the staff who I have met have been nothing but kind, compassionate and patient with me (and all my questions) and most importantly my Nan who has settled well and appears happy. They have helped take a huge weight off and given me peace of mind that she is in good hands here. Quote from Nan herself: I think this place is very good, I'm quite pleased with it. Thank you again so much
↩Reply from Daisy McGrail, Marketing Assistant at Victoria Lodge Care Home
Thank you so much for your review. It's lovely to hear that we are able to support both you and your Nan through this transition. We're delighted she's settled in so well, and her lovely words about Victoria Lodge made us smile. Thank you for trusting us with her care.
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Review of Delves Court from M W (Daughter of Resident) published on 8 July 2026 Submitted via Website•
Overall Experience
During my father's two year stay at Delves he was treated with the utmost Dignity and respect. We made the decision for Dad to go to Delves as when we visited, it immediately felt like home and we knew he would be happy there. With the encouragement of the team, he settled in immediately. The team at Delves are outstanding and go above and beyond, as a matter of routine. Dad always told us he was happy and well looked after and he would absolutely have told us if he wasn't. The team build a relationship with him a got know his family. It was easy for us to leave Dad after a visit. Trusting and knowing he was happy and cared for gave us the peace of mind we needed. Concerns were dealt with immediately and we were kept informed of any changes relating to his health.
I have absolutely no hesitation in recommending Delves to anyone seeking nursing care for their loved ones, no matter their need.
↩Reply from Jenni Laffoley, Head of Marketing at Delves Court
Thank you for your heartfelt review and for trusting us with your father's care. We're so pleased to hear he felt happy, respected, and well looked after during his time at Delves. Your kind words about our team mean so much, and we're grateful for your recommendation. We wish you and your family all the best.
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Review of Victoria Lodge Care Home from Sarah R (Friend of Resident) published on 8 July 2026 Submitted via Website•
Overall Experience
Very clean and tidy establishment staff members are very friendly seems very safe for the residents overall it's a really nice place every family member is super happy with the place the staff and overall everything
↩Reply from Jenni Laffoley, Head of Marketing at Victoria Lodge Care Home
Thank you so much for your wonderful review! We're delighted to hear that you found our home clean, tidy, and welcoming. It's especially rewarding to know that you and your family feel happy with the care, our friendly team, and the safe environment we strive to provide for all our residents. Your...
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Review of Malden House from H R (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card•
Overall Experience
Wonderful new manager and family meetings are next level. We feel listened to; the staff knew the residents so well; morale seems high and there is always a buzz in the conversatory of an activity going on. Some residents seem to enjoy sitting quietly with a newspaper or listening to music but the atmosphere is very good. Nice breeze on a hot day and outdoor space to sit. I visit regularly, I review regularly and say what I see.
↩Reply from Suzanne Gatrell, General Manager at Malden House
Thank you so much for your positive review. We really appreciate it!
The team work hard to work together and address any concerns immediately. Communication with family members we always need to be open and transparent with and we move with this in all that we do. Our activities program, under...
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Costs for care homes owned by Hartford Care Group Ltd
Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 41 out of 41 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,494
Residential Dementia Care
£1,506
Nursing Care
£1,661
Nursing Dementia Care
£1,613
All Care Types
£1,494
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 41 out of 41 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Hartford Care Group Ltd own?
Hartford Care Group Ltd own 41 Care Homes.
Which Hartford Care Group Ltd Care Homes have the highest review score?
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