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Care Homes Owned by Hartford Care Group Ltd

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Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming...  

Hartford Care Group Ltd Locations (41)

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41 Care Homes owned by Hartford Care Group Ltd

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Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW
"Very happy with my first month's residence at Harlow Hall. Have visited two other Care Homes and this one is far superior to the others in..."Read all 70 reviews

from £1,550 / weekSize 66 rooms

Location Type: Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently situated... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY
"I have been here 4 weeks all staff very nice we have regular activites ,ie football and singing,the staff work hard to make sure we are..."Read all 76 reviews

from £2,125 / weekSize 78 rooms

Location Type: Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, and... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ
"Moorhill has proved a truly exceptional care home to entrust the residential care for my/our close friend of many years. The facilities are..."Read all 15 reviews

from £1,650 / weekSize 70 rooms

Location Type: Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite bedrooms.... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ
"We are very pleased that my sister has settled into Bethel House extremely well. She has a good relationship with the staff and..."Read all 90 reviews

from £1,300 / weekSize 31 rooms

Location Type: Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the home... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS
"When visiting my Dad it was always lovely to see how well he was looked after. Nothing was too much trouble for the staff and always..."Read all 43 reviews

from £2,125 / weekSize 74 rooms

Location Type: Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing high-quality,... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Malden House
69 Sidford Road, Sidmouth EX10 9LR
"Wonderful new manager and family meetings are next level. We feel listened to; the staff knew the residents so well; morale seems high and..."Read all 121 reviews

from £1,750 / weekSize 29 rooms

Location Type: Care Home

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully re-designed,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House & PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF
"My partner had rehabilitation at Hawkhurst House, and we both found it to be a very welcoming and very friendly home. All the staff there..."Read all 88 reviews

from £2,125 / weekSize 31 rooms

Location Type: Care Home

Set in the charming village of Hawkhurst near Tunbridge Wells in Kent, Hawkhurst House is a modern, purpose-built care home offering exceptional support in a welcoming and peaceful setting. With 93 en-suite... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA
"West Cliff - Outstanding! Our family cannot speak highly enough of West Cliff. From the moment we first walked through the doors, the..."Read all 127 reviews

from £1,500 / weekSize 59 rooms

Location Type: Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Boulters Lock Residential Home
56 Sheephouse Road, Maidenhead SL6 8HP
"Staff always smiling and helpful at all times. Plentiful food. Quality of bedroom and bathroom excellent. Spotless throughout care home...."Read all 98 reviews

from £1,825 / weekSize 32 rooms

Location Type: Care Home

Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX
"An excellent care home, providing first class service - (nothing is ever too much trouble)! Every member of staff is always polite &..."Read all 74 reviews

from £1,554 / weekSize 60 rooms

Location Type: Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant community... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL
"Celia went in June and seemed happy straight away,had difficulties at other care homes when on respite.the staff were helpful and made her..."Read all 41 reviews

from £1,600 / weekSize 66 rooms

Location Type: Care Home

Cotswolds Rise Care Home is ideally located in a residential area of Swindon, it offers convenient access to a range of amenities including shops, cinema and a library. At Cotswolds Rise, they provide... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL
"Woodlands have been wonderful. Mum is receiving great care and support, superior to what we have previously experienced. The admissions..."Read all 113 reviews

from £1,650 / weekSize 40 rooms

Location Type: Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH
"Staff and management always on hand to speak to. Plenty of carers on hand to attend to the needs of the residents. Lovely setting and..."Read all 89 reviews

from £1,650 / weekSize 42 rooms

Location Type: Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Burnham Lodge
Parliament Lane, Burnham, Slough SL1 8NU
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things..."Read all 102 reviews

from £1,750 / weekSize 60 rooms

Location Type: Care Home

Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900. Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and sympathetically... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Highfield Nursing Home
33 Queen's Road, Ryde PO33 3BG
"My wife has been resident in the dementia unit of Highfield Nursing Home for 2 1/2 years every member of staff, through every discipline,..."Read all 80 reviews

from £1,525 / weekSize 46 rooms

Location Type: Care Home

Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension specifically... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
The Laurels & Pine Lodge
33/37 Foxholes Road, Oakdale, Poole BH15 3NA
"My Mum moved into the Laurels in early April. Ahe did so feeling that she didn't need a residential setting, but sadley this want the case..."Read all 107 reviews

from £1,300 / weekSize 55 rooms

Location Type: Care Home

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully extended... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF
"My Dad was at Wantsum Lodge for just over 2 & half years. During that time we have made friends with the staff & managers. The care they..."Read all 14 reviews

from £1,200 / weekSize 41 rooms

Location Type: Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to understanding... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN
"Being the only friend of patient in room 31 ground floor, i know what a difficult individual this patient can be, and is! i would like to..."Read all 61 reviews

from £2,125 / weekSize 85 rooms

Location Type: Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of beautifully... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH
"My father was cared for in The Lodge for 18 months. He died on 17th May. He had advanced dementia with significant needs. The staff at the..."Read all 10 reviews

from £1,350 / weekSize 36 rooms

Location Type: Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach centres... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN
"We were very happy with the love and care shown to Mum. Appreciative of the short notice respite care, that moved into permanent..."Read all 90 reviews

from £1,499 / weekSize 64 rooms

Location Type: Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Delves Court
2 Walstead Road, Walsall WS5 4NZ
"During my father's two year stay at Delves he was treated with the utmost Dignity and respect. We made the decision for Dad to go to Delves..."Read all 36 reviews

from £1,124 / weekSize 60 rooms

Location Type: Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Alton Place
Winchester Road, Alton GU34 1UY
"Very caring and friendly staff. Professional and attentive managerial staff. Maintenance equally professional...."Read all 12 reviews

from £1,650 / weekSize 67 rooms

Location Type: Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Stokeleigh
19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN
"I live in another country, so I am only able to visit my mum in person once every year. Each time I return, I am greeted warmly by the..."Read all 76 reviews

from £1,475 / weekSize 30 rooms

Location Type: Care Home

Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. Elegant,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
The Elms Care Home
Swains Road, Bembridge PO35 5XS
"The Elms was chosen as a stepping stone between leaving hospital after nearly a month, and going home. I had to learn to live with a..."Read all 85 reviews

from £1,475 / weekSize 48 rooms

Location Type: Care Home

The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel and... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Greenleigh Care Home
219 Wolverhampton Road, Sedgley, Dudley DY3 1QR
"My mom went into Greenleigh a week ago after a recent stay in hospital .In the short time she has been there there is a vast improvement in..."Read all 15 reviews

from £1,150 / weekSize 35 rooms

Location Type: Care Home

In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is supported... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Newland House
50 Newland, Witney OX28 3JG
"Just had my semi-quarterly catch-up with the Manager (which I have in addition to chats to the staff on hand when I visit), and I continue..."Read all 58 reviews

from £1,475 / weekSize 30 rooms

Location Type: Care Home

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Primecare
62 Downs Grove, Vange, Basildon SS16 4QL
"Everyone is so friendly and helpful no matter their role. From the day first visited and we saw the happienss & joy in the reception hall...."Read all 18 reviews

from £1,199 / weekSize 42 rooms

Location Type: Care Home

Primecare promotes both comfort and independence. The focus is always on understanding each resident as a person first - their history, their preferences and the routines that help them feel secure and... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Hawkinge House & PAU
Hurricane Way, Hawkinge, Folkestone CT18 7SS
"A very well run Care Home where my Mother has settled in happily, having been there over 12 months now. She enjoys the home cooked food..."Read all 67 reviews

from £2,125 / weekSize 177 rooms

Location Type: Care Home

Located in the village of Hawkinge, just outside Folkestone, Hawkinge House is a purpose-built care home designed to provide high-quality care in a comfortable and contemporary setting. The home offers... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD
"I was overwhelmed by the support the Manager gave me as I had to accept that I could no longer care safely for my wife with Alzheimers at..."Read all 103 reviews

from £1,600 / weekSize 39 rooms

Location Type: Care Home

Tegfield House is a welcoming residential care home in Winchester, offering a warm, comfortable environment where residents can feel truly at home. Beautifully redesigned to retain many original features,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Inver House
Foreland Road, Bembridge PO35 5UB
"Very happy with the care and the home. Staff are brilliant kind, caring and need to be told that in (Petals). Staff need to be taught what..."Read all 19 reviews

from £1,475 / weekSize 51 rooms

Location Type: Care Home

A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews (2344)

9.4

Hartford Care Group Ltd has a Group Review Score of 9.4 (9.424) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Showing 2344 reviews matching selected criteria
Review of Cotswolds Rise Care Home from Graham W (Husband of Resident) published on 9 September 2026 Submitted via Website
Overall Experience

Celia went in June and seemed happy straight away,had difficulties at other care homes when on respite.the staff were helpful and made her feel at home. Has been there 2 months now and is well settled into life in a home. The staff seem well trained and helpful the food is good (she's put on weight) the rooms are good and locked when no one in them(good idea)my only criticism would be communication could be better ie when told will call back that day they actually would.all in all a nice place with good staff

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Review of Aldergrove Manor Care Home from Laura T (Daughter of Resident) published on 4 September 2026 Submitted via Website
Overall Experience

My dad was placed in Aldergrive Manor on discharge from hospital for respite care. From the moment that he arrived, his care that he received was amazing, caring and compassionate. As his daughter I found that all staff were so friendly and welcoming. Even though dad was in for a short time I am so grateful to them for how they looked after him. I would highly recommend this care home and want to thank each and every member of staff there for the professionalism and care that they showed. Thankyou

Reply from Daisy McGrail, Marketing Assistant at Aldergrove Manor Care Home

Thank you so much for your lovely review. We're delighted to hear that your dad received such caring and compassionate support during his stay at Aldergrove Manor. Your kind words mean so much to our team, and we're pleased we could make a positive difference to you both.

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Review of Belford House from E H (Wife of Resident) published on 3 September 2026 Submitted via Website
Overall Experience
Staff and management always on hand to speak to.
Plenty of carers on hand to attend to the needs of the residents.
Lovely setting and grounds.
Very well appointed bedrooms.

Could do with a few more fans or improved air con, to combat the excessive heat we've been experiencing, and probably will in coming years.

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Review of Bethel House from Celia S (Sister of Resident) published on 2 September 2026 Submitted via Website
Overall Experience
We are very pleased that my sister has settled into Bethel House extremely well. She has a good relationship with the staff

and appreciates the care they give her, as do we. My sister sometimes helps fold table napkins, giving her a sense of purpose and achievement. We can rest assured that she is in very competent and capable hands. Although the staff have a busy job they always make time to listen to my sister if she has any concern she wishes to discuss. A big 'thank you' to everyone at Bethel House.

Reply from Abbey Doyle, Manager at Bethel House

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear how well your sister has settled into life at Bethel House and that she feels comfortable and supported by our team.

It is wonderful to see her getting involved around the home, including helping us...  

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Review of Benton House from Joyce R (Wife of Resident) published on 2 September 2026 Submitted via Postal Card
Overall Experience

Very happy with the care of my husband and suport given to me.

Reply from Lilly McNeill, Marketing Assistant at Benton House

Thank you so much for your kind review. We're delighted to hear that you're happy with the care and support your husband receives, and that our team has also been there to support you. Your lovely feedback means a great deal to us, and we'll be sure to share it with the team.

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Review of Ashleigh Court & Ashgrove from K S (Son of Resident) published on 2 September 2026 Submitted via Website
Overall Experience

Always a pleasure to visit our Mum who has altziemers but has a smile on her face almost continuously as she is so happy in Doledd. She has regained her mobility as the staff have encouraged her to participate in the many activities provided. The care staff are always very friendly and welcoming and really do take care of all the residents, no matter what their requirements. Fabulous care home, management and staff.

Reply from Lilly McNeill, Marketing Assistant at Ashleigh Court & Ashgrove

Thank you so much for taking the time to share such a wonderful review. We're delighted to hear how happy your Mum is and that she has been able to regain her mobility with the encouragement and support of our team. It's especially lovely to hear that she enjoys taking part in the activities and...  

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Review of Rhosyn Melyn from Joanna P (Granddaughter of Resident) published on 1 September 2026 Submitted via Website
Overall Experience

My nan is currently at this home and I am very pleased with how my nan is looked after and treated at this home. My nan receives good care.lovely food and respectful staff who are always willing to help.

Reply from Lilly McNeill, Marketing Assistant at Rhosyn Melyn

Thank you so much for your lovely review. We're delighted to hear that your nan is receiving such good care and that you're pleased with the support she receives from our team. It's wonderful to hear that you've found our staff to be respectful, caring and always willing to help. We'll be sure to share your kind words with the team.

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Review of Belford House from Debbie T (Daughter of Resident) published on 28 August 2026 Submitted via Website
Overall Experience
Our 94 year old Mum has been at Belford House since early June 2026.
She has settled well and enjoys most of the activities.
The staff are friendly and helpful and requests have been met. Mum definitely has her favourites among the staff.

It is lovely to know that she is safe and well cared for.

Reply from Daisy McGrail, Marketing Assistant at Belford House

Thank you for your lovely review! We're so pleased to hear that Mum has settled in well, is enjoying the activities and has made some favourite friends among the team. It's wonderful to know she feels safe and well cared for.

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Review of Bethel House from Kate S (Sister of Resident) published on 26 August 2026 Submitted via Website
Overall Experience

My brother has now been a resident at Bethel House for about a year and is so happy there. The wonderful staff work so hard to make him feel at home and to give him everything he needs. He is regularly taken out for walks and enjoys the many activities which are organised for the residents. The staff constantly interact with the residents to ensure they are happy and there is a lovely, relaxed and homely feel where everyone looks happy.

Reply from Abbey Doyle, Manager at Bethel House

Thank you so much for your lovely review. It means a great deal to know that your brother is so happy and settled at Bethel House. We're delighted to hear how much he enjoys the walks, activities and time spent with the team. We really appreciate you taking the time to share your kind words.

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Review of Bethel House from P C (Wife of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

Bethel House staff are so caring and all go the extra mile to look after our loved ones. There is a family atmosphere for all the residents, good home cooked food and nursing services combine to give everyone a comfortable life. Only criticism is that they are still without an entertainment organiser which for my husband is important. Events are still being organised but not to the level of the previous year.

Reply from Abbey Doyle, Manager at Bethel House

Thank you for your lovely feedback and for recognising the care, kindness and family atmosphere at Bethel House. We're so pleased that you value the home cooked food, nursing support and the efforts of the team. We also appreciate your honest comments regarding activities and entertainment. We understand how important this is to residents and their families.

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Review of Bethel House from S H (Daughter of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

I couldn't beI couldn't be more pleased with the car that my Mum was received since coming to Bethel House it's peace of mind she's happy she's entertained. She's re-engaging things that she used to love doing altogether. It's just amazing that she's she's there the Staff for amazing consistent always smiling always welcoming very generous and kind. I couldn't wish for a better home from my mum.

Reply from Abbey Doyle, Manager at Bethel House

Thank you so much for your wonderful words. It means so much to the whole Bethel House team to hear that your mum is happy, engaged and rediscovering the things she loves. We are delighted to have her as part of our Bethel House family and truly appreciate your kind words about our staff.

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Review of Hawkinge House & PAU from H G (Daughter of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

Absolutely appalling standard of care, not convinced the staff even know the NMC code let alone practice it. Literally the fault is with the poor care that resulted in a broken hip. Disgusting when my mum appeared to be on the mend. There were multiple issues which still probably occur every day to other patients. CQC this place and get it improved.

Reply from Shelly Watson, Registered MAnager at Hawkinge House & PAU
Thank you for taking the time to share your feedback. We are very sorry to read about your experience and understand how upsetting this situation has been for you and your family.

The safety and wellbeing of those in our care is always our highest priority, and we take concerns regarding the...  

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Review of Broughton Hall from Aled J (Son of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience
Waiting time to be seen by Staff once bell has been rung is very long. Mainly for toilet visits. Appears that home is short on staff at times. My mum can not visit the toilet without assistance. More often than not She has to wet herself before staff arrive. We are buying her incontinence pants due to the lengthy waiting times.

The quality of the food has deteriorated in the last 6 months.

Reply from Jenni Laffoley, Head of Marketing at Broughton Hall

Thank you for taking the time to share your concerns with us. We are very sorry to hear about your mum's experience and understand how upsetting and distressing it must be for both her and your family.

We take concerns around response times very seriously. Our residents' dignity, comfort and...  

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Review of Beech Tree from V W (Daughter of Resident) published on 24 August 2026 Submitted via Website
Overall Experience
Our Mum has only been at Beech Tree for a couple of months. The change in her mood and mobility has greatly improved. She had spent a good few months in hospital before moving in.
The staff are fabulous and know how much it means to Mum to reconnect with her old friends and familiar places .

She has thrived since she moved in and has settled in well.

Reply from Daisy McGrail, Marketing Assistant at Beech Tree

Thank you so much for your lovely words. We're so pleased to hear that your mum has settled in and to know that she's feeling happier and her mobility has improved! It's lovely to hear that she's been able to reconnect with friends - we're so happy she's thriving and is feeling at home at Beech Tree.

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Review of The Lodge from Kris S (Daughter of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience

My father was cared for in The Lodge for 18 months. He died on 17th May. He had advanced dementia with significant needs. The staff at the Lodge were exemplary. Everyone treated him with kindness and patience. They were interested in him as an individual and worked with us to ensure the care provided suited his needs. They were flexible and very supportive of me and my sister at what was a distressing time.

Reply from claire dixon, registered manager at The Lodge

Thank you so much for your kind words, Dad was such a lovely gent to care for it really was a pleasure to care for such an intresting man x

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Review of Hartford Court from A B (Daughter of Resident) published on 21 August 2026 Submitted via Website
Overall Experience
We were very happy with the love and care shown to Mum. Appreciative of the short notice respite care, that moved into permanent care.
John and Amanda supportive and kind as were all staff we engaged with. Although Mums stay was short, she was well looked after and seemed happy every time we visited. Never anxious to return when we went out either, which is comforting.
I would have no hesitation in recommending HC to other families looking for dementia care for loved ones.
A real homely environment.

Thank you.

Reply from Daisy McGrail, Marketing Assistant at Hartford Court

Thank you for your kind words. We're so happy to hear that your mum was well looked after and supported during her time with us. It's wonderful to know that you felt supported by John, Amanda and the wider team. We really appreciate your recommendation and are grateful that we could provide a warm and homely environment for your Mum.

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Review of Harlow Hall from Gillian S (Resident / Service User) published on 21 August 2026 Submitted via Website
Overall Experience

Very happy with my first month's residence at Harlow Hall. Have visited two other Care Homes and this one is far superior to the others in every way. Will certainly recommend it to other friends who may be thinking of finding a care home for a relative.

Reply from Daisy McGrail, Marketing Assistant at Harlow Hall

Thank you for your lovely review, we're so pleased to hear that you're happy at Harlow Hall and you've settled in so well.

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Review of Beech Tree from M P (Sister of Resident) published on 21 August 2026 Submitted via Postal Card
Overall Experience
An excellent care home, providing first class service - (nothing is ever too much trouble)!
Every member of staff is always polite & cheerful.
I feel my brother has received outstanding care, and treatment and received dignity to his passing. Family & visitors were always welcomed with warmth kindness & welcoming.

Thank you to an excellent team.

Reply from Daisy McGrail, Marketing Assistant at Beech Tree
We are so sorry for the loss of your brother and send our heartfelt condolences to you and your family.

Thank you for your kind words. We're so pleased to hear that your brother received the outstanding care, dignity and kindness he deserved and that you and your family always felt warmly welcomed. We'll be sure to share your lovely feedback with the whole team.

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Review of Moorhill from Graham W (Friend of Resident) published on 20 August 2026 Submitted via Website
Overall Experience
Moorhill has proved a truly exceptional care home to entrust the residential care for my/our close friend of many years. The facilities are amazing and so adaptable to individual and collective need. Staff are welcoming, professional and always prepared to go that extra mile to accommodate specific requirements or requests, as they feel able.
A huge thank you to Elliot and the team for recently facilitating traditional afternoon tea that I had arranged for three resident and 17 relatives and close friends, who we realised shared a common bond of comradeship in excess of 50 years. The event proved to be such a success and so memorable.

In summation, a care home like no other I have experienced. Thank you.

Reply from Daisy McGrail, Marketing Assistant at Moorhill

Thank you so much for your wonderful feedback. We're delighted to hear how much you value the care, facilities and dedication of our team at Moorhill. It was a pleasure to help make the afternoon tea such a special and memorable occasion, bringing together residents and their loved ones to...  

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Review of Woodchurch House from Roger R (Friend of Resident) published on 20 August 2026 Submitted via Website
Overall Experience
Being the only friend of patient in room 31 ground floor, i know what a difficult individual this patient can be, and is! i would like to say how very impressed i am with the care and patience of all the staff involved in his care. I find it hard to believe that anyone could complain about the care and attention being offered at the carehome.

WELL DONE ALL OF YOU!!

ROGER R

Reply from Daisy McGrail, Marketing Assistant at Woodchurch House

Thank you so much Roger, for you kind words. We're so please to hear how impressed you are with the care and dedication shown by our team. Your recognition means a great deal to everyone at the home. We'll be sure to share your lovely feedback with the team!

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Costs for care homes owned by Hartford Care Group Ltd

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 41 out of 41 settings.

Type of Care ProvidedAverage Weekly Cost
Residential Care£1,494
Residential Dementia Care£1,506
Nursing Care£1,661
Nursing Dementia Care£1,613
All Care Types£1,494

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 41 out of 41 settings.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hartford Care Group Ltd own?

Hartford Care Group Ltd own 41 Care Homes.

Which Hartford Care Group Ltd Care Homes have the highest review score?

Harlow Hall, Hazeldene House & Moorhill have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has an Enhanced Service -more info.