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Care Homes Owned by Hartford Care Group Ltd

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

 - Browse 45 Care Homes owned by Hartford Care Group Ltd
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Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY 
9.9 74 reviews
Hazeldene House, Tunbridge Wells, Kent
"We have had a short visit to Hazeldene House But in the time we have been here I cannot praise the staff enough. Thank you to each and…"   Read all 74 reviews
  • from £2,125 / week
  • 75 Rooms
Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW 
9.9 68 reviews
Harlow Hall, Aldershot, Hampshire
"Harlow Hall is a beautiful care home, clean, tidy and everyone is very friendly. The food is lovely. The rooms are beautiful, clean, plenty…"   Read all 68 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX 
9.8 72 reviews
Beech Tree, Basingstoke, Hampshire
"Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful.…"   Read all 72 reviews
  • from £1,554 / week
  • 60 Rooms
Location Type Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Malden House
69 Sidford Road, Sidmouth EX10 9LR 
9.8 118 reviews
Malden House, Sidmouth, Devon
"Our family are so happy with Malden House. Our mother is happy, settled and not lonely. She is very well cared for, and feels part of the…"   Read all 118 reviews
  • from £1,750 / week
  • 29 Rooms
Location Type Care Home

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA 
9.8 122 reviews
West Cliff Hall Care Home, Southampton, Hampshire
"I lived here for 2 years and I enjoy the food. The staff are friendly they are very helpful - the home is clean.…"   Read all 122 reviews
  • from £1,500 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Boulters Lock Residential Home
56 Sheephouse Road, Maidenhead SL6 8HP 
9.8 96 reviews
Boulters Lock Residential Home, Maidenhead, Berkshire
"My brother became a resident in Boulters Lock in August last year with an Alzheimer's diagnosis. The care home did everything to make his…"   Read all 96 reviews
  • from £1,825 / week
  • 32 Rooms
Location Type Care Home

Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS 
9.8 43 reviews
Cornford House, Tunbridge Wells, Kent
"When visiting my Dad it was always lovely to see how well he was looked after. Nothing was too much trouble for the staff and always…"   Read all 43 reviews
  • from £2,125 / week
  • 70 Rooms
Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL 
9.7 37 reviews
Cotswolds Rise Care Home, Swindon, Wiltshire
"Nice friendly helpful staff. Good facilities and clean , seem very caring and make you all feel welcome nice space outside and plenty of…"   Read all 37 reviews
  • from £1,600 / week
  • 66 Rooms
Location Type Care Home

Cotswolds Rise Care Home is ideally located in a residential area of Swindon, it offers convenient access to a range of amenities including shops, cinema and a library. At Cotswolds Rise, they ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 
9.7 85 reviews
Bethel House, New Milton, Hampshire
"My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is…"   Read all 85 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Burnham Lodge
Parliament Lane, Burnham, Slough SL1 8NU 
9.7 100 reviews
Burnham Lodge, Slough, Buckinghamshire
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things…"   Read all 100 reviews
  • from £1,750 / week
  • 60 Rooms
Location Type Care Home

Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900. Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ 
9.7 13 reviews
Moorhill, Southampton, Hampshire
"This is such a brilliant home, with staff that consistently go above and beyond for residents. The activities are like no other home we…"   Read all 13 reviews
  • from £1,650 / week
  • 70 Rooms
Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL 
9.7 111 reviews
Woodlands House, Southampton, Hampshire
"My Mother has been a resident of Woodlands House for nine years now and she continues to be very happy and settled in this very comfortable…"   Read all 111 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highfield Nursing Home
33 Queen's Road, Ryde PO33 3BG 
9.7 80 reviews
Highfield Nursing Home, Ryde, Isle of Wight
"Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why…"   Read all 80 reviews
  • from £1,525 / week
  • 46 Rooms
Location Type Care Home

Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
The Laurels & Pine Lodge
33/37 Foxholes Road, Oakdale, Poole BH15 3NA 
9.7 105 reviews
The Laurels & Pine Lodge, Poole, Dorset
"My sister and I have always experienced very good service from the staff. The home is very clean and welcoming. We feel our aunt is very…"   Read all 105 reviews
  • from £1,300 / week
  • 55 Rooms
Location Type Care Home

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH 
9.7 86 reviews
Belford House, Alton, Hampshire
"Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home.…"   Read all 86 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Hawkhurst House PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.7 50 reviews
Hawkhurst House PAU, Cranbrook, Kent
"Our family is incredibly grateful for the care my mother received during her 3 week stay before her passing. From the start, the management…"   Read all 50 reviews
  • from £2,125 / week
  • 31 Rooms
Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF 
9.7 13 reviews
Wantsum Lodge, Ramsgate, Kent
"Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankf…"   Read all 13 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN 
9.6 58 reviews
Woodchurch House, Ashford, Kent
"My husband has been in Woodchurch house now for a few months.it was a very.very hard decision for me and my family Jino helped us so…"   Read all 58 reviews
  • from £2,125 / week
  • 85 Rooms
Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN 
9.6 86 reviews
Hartford Court, Portsmouth, Hampshire
"I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was…"   Read all 86 reviews
  • from £1,500 / week
  • 64 Rooms
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH 
9.6 8 reviews
The Lodge, High Peak, Derbyshire
"The Lodge looked after my Mother In Law for about 4 weeks for end of life care. All the staff were very caring and welcoming. Despite the…"   Read all 8 reviews
  • from £1,042 / week
  • 36 Rooms
Location Type Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Newland House
50 Newland, Witney OX28 3JG 
9.6 58 reviews
Newland House, Witney, Oxfordshire
"Just had my semi-quarterly catch-up with the Manager (which I have in addition to chats to the staff on hand when I visit), and I continue…"   Read all 58 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.6 34 reviews
Hawkhurst House, Cranbrook, Kent
"Everything about Hawkhurst House works well and is focused on provided the best care possible. The staff are kind and attentive and the…"   Read all 34 reviews
  • from £2,125 / week
  • 54 Rooms
Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Alton Place
Winchester Road, Alton GU34 1UY 
9.5 12 reviews
Alton Place, Alton, Hampshire
"Very caring and friendly staff. Professional and attentive managerial staff. Maintenance equally professional.…"   Read all 12 reviews
  • from £1,650 / week
  • 67 Rooms
Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.5 23 reviews
Hawkinge House 2nd Floor Unit, Folkestone, Kent
"The facilities are very good, it is a well desinged building. However, what matters is the quality of care and staff. I believe the staff…"   Read all 23 reviews
  • from £2,125 / week
  • 60 Rooms
Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Elms Care Home
Swains Road, Bembridge PO35 5XS 
9.5 85 reviews
The Elms Care Home, Bembridge, Isle of Wight
"The Elms was chosen as a stepping stone between leaving hospital after nearly a month, and going home. I had to learn to live with a…"   Read all 85 reviews
  • from £1,475 / week
  • 48 Rooms
Location Type Care Home

The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Springfield Nursing Home
26 Arthur's Hill, Shanklin PO37 6EX 
9.5 185 reviews
Springfield Nursing Home, Shanklin, Isle of Wight
"Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay…"   Read all 185 reviews
  • from £1,600 / week
  • 62 Rooms
Location Type Care Home

Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD 
9.5 100 reviews
Tegfield House, Winchester, Hampshire
"Fantastic care home with happy diligent staff. Food is always home cooked and tasty. The residents are always able to interact and there…"   Read all 100 reviews
  • from £1,600 / week
  • 39 Rooms
Location Type Care Home

Tegfield House is a welcoming residential care home in Winchester, offering a warm, comfortable environment where residents can feel truly at home. Beautifully redesigned to retain many original ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greenleigh Care Home
219 Wolverhampton Road, Sedgley, Dudley DY3 1QR 
9.4 10 reviews
Greenleigh Care Home, Dudley, West Midlands
"My mum was transfered to Greenleigh care home from hospital, following a fall resulting in a broken ankle. My first impressions were good,…"   Read all 10 reviews
  • from £1,150 / week
  • 35 Rooms
Location Type Care Home

In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Inver House
Foreland Road, Bembridge PO35 5UB 
9.4 18 reviews
Inver House, Bembridge, Isle of Wight
"Lovely nursing home, very clean and fantastically friendly carers, cannot fault them. They have all been so caring for my mum.…"   Read all 18 reviews
  • from £1,475 / week
  • 51 Rooms
Location Type Care Home

A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Delves Court
2 Walstead Road, Walsall WS5 4NZ 
9.3 32 reviews
Delves Court, Walsall, West Midlands
"My nan has been so well looked after at Delves Court Care Home. The staff are always kind, caring and welcoming, and nothing ever seems too…"   Read all 32 reviews
  • from £1,124 / week
  • 64 Rooms
Location Type Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Hartford Care Group Ltd Reviews (2244)

9.4

Hartford Care Group Ltd has a Group Review Score of 9.4 (9.358) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Delves Court

from L W (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resided at Delves Care Home for 19 months and I can say with upmost honesty, that she was her happiest that she had been in her later years.
It was with a heavy heart that my mom had to go into a carehome but she would have stated herself she was safe and looked after 24/7.
The staff were
all amazing but the night staff are the real stars and they comforted and cared for my mother, with all her night complex needs.
The home manger at the time Elaine was outstanding and enabled me to love my mother as a daughter again and stepped me away from being her carer. I'm extremely grateful to have got my mother/daughter relationship back in her final years.
The home became a new family and the memories I have I will cherish forever. Singers, fete's, day trips out, Christmas family meal etc.
Thank you Delves care staff "To the world you may be one person; but to one person you
may be the world " x
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for sharing such a heartfelt review. We are truly honoured to have cared for your mother and are so pleased that she felt safe, happy, and well supported during her time with us. Your kind words about our team, especially the night staff and Elaine, mean so much and will be shared with everyone. Thank you for trusting us to be part of your family's journey and for allowing us to create such special memories together.
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Review of

Alton Place

from S D (Cousin of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and friendly staff. Professional and attentive managerial staff. Maintenance equally professional.
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you for your kind words. We are delighted to hear that you have had such a positive experience with our team. Your feedback is greatly appreciated and will be shared with our management and maintenance staff. Thank you for taking the time to leave a review.
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Review of

Harlow Hall

from Sarah M (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harlow Hall is a beautiful care home, clean, tidy and everyone is very friendly. The food is lovely. The rooms are beautiful, clean, plenty of storage and display units, the bathroom is superb with also plenty of storage. Mum's happy there and would highly recommend it.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for your lovely review and recommendation. We are delighted to hear that your mum is happy at Harlow Hall and that you have been pleased with the home, facilities, food, and the friendliness of our team. Your kind words are greatly appreciated and will be shared with the team.
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Review of

Harlow Hall

from J H (Daughter-in-law of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has resided in Harlow Hall since September 2023 and continues to be happy and settled in the home.
Always a warm welcome with a polite, professional care team. Based on our experience we would definitely recommend the home for dementia care.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for your kind review and recommendation. We are delighted to hear that your mother-in-law is happy and settled at Harlow Hall. Your positive feedback about our caring and professional team is greatly appreciated and will be shared with everyone. Thank you for placing your trust in us.
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Review of

Boulters Lock Residential Home

from Jane M (Sister of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother became a resident in Boulters Lock in August last year with an Alzheimer's diagnosis. The care home did everything to make his life more comfortable and inclusive. He loved the activities, shown to us on photographs even though he didn't remember himself to tell us. He was extremely well
cared for, always dressed in clean clothes and well presented. He loved the food enjoying the puddings and ice cream until his condition deterriorated. His final weeks were special, the staff could not have done more for him or us - keeping him comfortable and us cared for. Exceptional.
Reply from Ashleigh Newman, Home manager at Boulters Lock Residential HomeThank you for your feedback, we are pleased to hear your feedback in regards to the care your brother received during his time at Boulters Lock and we will share this with the team.
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Review of

Hawkhurst House PAU

from L G (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are first class on the PAU floor, genuinely care for mum and her well-being, always friendly, cheerful and helpful. Mum has been on PAU for months, and they have all loved her and she them.
Activities co-ordinator, Laura, goes above and beyond her job title and absolutely makes for a happy and
positive environment. She not only always makes sure the residents are entertained, but she also always makes sure they are well cared for. An absolute star, we truly miss her.
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for such a lovely review the team especially Laura will be so pleased. It was and is our pleasure to care for mum as she still visits through the week even though she has moved downstairs.

Best Wishes
Gail and the Team
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Review of

Hawkhurst House PAU

from Jonathan M (Son of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family is incredibly grateful for the care my mother received during her 3 week stay before her passing. From the start, the management team was wonderful to deal with, handling all admin efficiently with minimal fuss. The care itself was of high quality, and the staff were always open and honest
whenever we had questions. My mother's room was lovely, bright, airy and well-equipped with plenty of seating and storage for her personal belongings. During her final days, the home would seamlessly work with the doctor(s) to ensure her comfort was managed well. Knowing she spent her last days in such capable and caring hands brought the family peace of mind. I highly recommend this care home.
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUIt was our pleasure to look after your mum. We are pleased you were also able to have some peace of mind during this time. Thank you for your kind review.
With Best wishes
Gail and the PAU Team
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Review of

Delves Court

from Steven R (Grandson of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been so well looked after at Delves Court Care Home. The staff are always kind, caring and welcoming, and nothing ever seems too much trouble. It gives our family real peace of mind knowing she is safe, comfortable and treated with dignity every day. Thank you to all the team for the amazing
care and support you provide.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind review. We are delighted to hear that your nan has been so well cared for at Delves Court and that our team has helped provide your family with peace of mind.
Your comments about the kindness, compassion, and dedication of our staff mean a great deal to us. We are committed to ensuring every resident feels safe, comfortable, and treated with dignity, and it is wonderful to know this has been reflected in your experience.
Thank you for your support and for taking the time to share your feedback.
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Review of

West Cliff Hall Care Home

from E R (Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I lived here for 2 years and I enjoy the food. The staff are friendly they are very helpful - the home is clean.
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Review of

West Cliff Hall Care Home

from K R (Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for one year. I enjoy the view, the food is tasty and I have plenty to eat.The staff are very friendly and helpful. My room has got a good view and the home is clean and tidy. I enjoy the activities.
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Review of

Greenleigh Care Home

from Lynn L (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was transfered to Greenleigh care home from hospital, following a fall resulting in a broken ankle. My first impressions were good, the environment was clean, well maintained, the staff were friendly and more to the point, the residents appeared to be happy and settled. Mum was made welcome right
from the start, the staff did everything to support her needs whilst maintaining her independence as much as possible.
She was with them for a number of weeks and over that time built a good relationship with the staff and residents. Dad was able to spend as much time with her as he wanted, he was made to feel welcome and stayed most days to eat lunch with her.
The management structure played a big part of the experience, they were approachable and understanding whilst being professional and hands on. Nothing was too much trouble and I would like to say thank you for making mum's stay such a pleasant one and for making us all feel so welcome.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you for taking the time to share your experience. We are delighted to hear that your mum's stay at Greenleigh was such a positive one and that she felt welcomed and supported from the moment she arrived.
It is wonderful to know that our team helped her maintain her independence while providing the care she needed, and that both your mum and dad felt comfortable and welcomed throughout her stay. Your kind words about our staff and management team are greatly appreciated, and we will be sure to share them with everyone involved.
Thank you for your trust and for allowing us to care for your mum. We wish her all the very best in her continued recovery.
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Review of

Island Court Care Home

from S E (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom entered Island Court for two weeks' respite in March 2026 when my dad was taken into the hospital. After this, she has remained a permanent resident. She has settled well and appears content. When my dad needed step-down care from the hospital, Island Court worked hard to accommodate this and
relieve pressure on us as a family, having both parents in one place. All the staff are lovely.
Reply from Jenni Laffoley, Head of Marketing at Island Court Care HomeThank you for your lovely feedback. We are so pleased your mom has settled well at Island Court and is feeling content in her new home. We're also glad we could support your family during a difficult time by accommodating your dad's care after his stay in hospital. Your kind comments about our staff mean a great deal and will be shared with the whole team.
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Review of

Hawkhurst House

from H W (Son of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about Hawkhurst House works well and is focused on provided the best care possible. The staff are kind and attentive and the home is exceptionally well managed. The food is varied and there is great attention to details concerning the facilities and activities to make residents time there
interesting and fulfilling.
Hawkhusrt House is a clean and happy place dedicated to providing the best possible care for residents and an excellent environment for staff.
Reply from Chris Walton-Turner, Manager at Hawkhurst HouseThank you so much for this very kind review. It was an absolute honour to not only care for your father for a number of years but then also support your mother in her final days. Thank you for choosing Hawkhurst House and being part of our family.
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Review of

Delves Court

from Paresh P (Son of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was placed at Delves Care home following an end of life diagnosis. He spent 6 months at the home before he sadly passed on 7th May.
Whilst it was a difficult decision to place him in a care home, we chose Delves Court following several recommendations and it was definitely the right choice.

Dad was looked after very well in a dignified and respectful manner. all the staff from Management, Nursing, Catering and Cleaning have been amazing.
My mum often had to visit on her own as we live out of town and she has was also very well looked after during visits.
We were kept informed on dads progress and during his final weeks updated regularly on all intervention and what the team were doing to make him comfortable.
Delves Court became dads second home and I and my family cannot thank all the staff enough for the amazing work they do.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind and heartfelt feedback. We are honoured to have cared for your father and are pleased that both he and your family felt supported during such a difficult time. Your lovely comments about our team mean a great deal to us and will be shared with all staff. Please accept our sincere condolences, and thank you again for trusting Delves Court with your father's care.
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Review of

Belford House

from Terence E (Husband of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The standard of care is better than I imagined and they have been helpful whenever I have made a request . The home is clean and tidy . They provide various stimuli for the residents and is a better standard than other homes I visited.
Reply from Jenni Laffoley, Head of Marketing at Belford HouseThank you for your kind review. We are delighted to hear that the standard of care has exceeded your expectations and that our team has been helpful whenever you have needed assistance. Maintaining a clean, welcoming environment and providing meaningful activities and stimulation for our residents are priorities for us, so it's wonderful to know these aspects have made a positive impression. We really appreciate your feedback.
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Review of

Moorhill

from J S (Son-in-law of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a brilliant home, with staff that consistently go above and beyond for residents. The activities are like no other home we visited - a belly dancer and silent disco for example! They really ensure residents have a brilliant time here, and do everything they can to make sure residents
are looked after!
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you for your wonderful feedback. We are delighted to hear that you feel our team goes above and beyond for our residents. It's fantastic to know that our activities and events helped make such a positive impression. We are passionate about creating a fun, engaging, and caring environment where residents feel happy, supported, and well looked after. Your kind words mean so much to the entire team - thank you for taking the time to share your experience.
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Review of

Hawkinge House 2nd Floor Unit

from Peter F (Brother of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities are very good, it is a well desinged building. However, what matters is the quality of care and staff. I believe the staff are quite wonderful, demonstrating genuine dedication to their job, showing great care for my brother, respecting his dignity and treating him as an individual. It
has been a great relief to have him in such a place for his respite care period. I would recommend it to anyone who can afford such care. In particular, carer Milan has been exceptional.
Reply from Shelly Watson, Registered Manager at Hawkinge House 2nd Floor UnitThank you so much for taking the time to share your feedback.
We are delighted to hear that you were happy with the facilities, and more importantly, with the care and support your brother received during his respite stay. Providing high-quality, person-centred care while maintaining dignity and individuality is something we are deeply committed to, so it is incredibly reassuring to know this was your experience.
Your kind words about our team are greatly appreciated. I will be sure to pass on your special mention of Milan, who will be very pleased to know the positive impact he has made.
We understand how important it is to have peace of mind when a loved one is in our care, and we are so glad we were able to provide that reassurance during your brothers stay.
Thank you again for your recommendationit truly means a lot to us.
Kind regards,
Shelly
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Review of

Malden House

from H V (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family are so happy with Malden House. Our mother is happy, settled and not lonely. She is very well cared for, and feels part of the family feeling of Malden House. All the staff are hard-working and are kind and attentive. A cup of tea is never far away and the activiites scheduled is exceptional.
Thank you.
Reply from Jenni Laffoley, Head of Marketing at Malden HouseThank you for your kind and heartfelt feedback. We are so pleased to hear that your mother is happy, settled, and no longer feeling lonely, and that she feels part of the Malden House family. It's wonderful to know she is so well cared for and supported by our dedicated team. Your lovely comments about the staff, the homely atmosphere, and the activities mean a great deal to us. Thank you for taking the time to share your experience.
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Review of

Broughton Hall

from Christine E (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are most welcoming, caring, pleasant and efficient in their work. The atmosphere is homely and inviting. Food is of a high standard. All staff are patient, caring and informing.
Reply from Jenni Laffoley, Head of Marketing at Broughton HallThank you so much for your kind review. We are delighted to hear that you found our staff welcoming, caring, and efficient, and that the atmosphere felt homely and inviting. It's wonderful to know you enjoyed the high standard of our food and appreciated the patience, care, and support provided by the team. Your feedback means a great deal to us and will be shared with all our staff.
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Review of

Greenleigh Care Home

from D L (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms are very clean always smells fresh and clean when you walk in. Staff and management are very friendly and approachable. There are also 2 activity co-ordinators who are very good with the residents.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you so much for your kind words. We're delighted to hear that you find the rooms clean and fresh, and that our staff and management have been friendly and approachable. Our activity coordinators work very hard to create enjoyable experiences for residents, so your feedback means a lot to the whole team. Thank you again for taking the time to share your experience.
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Awards / Recognitions (9)

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Frequently Asked Questions about Hartford Care Group Ltd

Costs for care homes owned by Hartford Care Group Ltd

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 45 out of 45 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,522
Residential Dementia Care £1,537
Nursing Care £1,741
Nursing Dementia Care £1,692
All Care Types £1,522
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hartford Care Group Ltd own?

Hartford Care Group Ltd own 45 Care Homes.

Which Hartford Care Group Ltd Care Homes have the highest review score?

Hazeldene House, Harlow Hall & Beech Tree have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.