Care Homes Owned by Hartford Care Group Ltd in Bristol

I really appreciate the social media posts, as it helps me to feel connected to mum and her Stokeleigh family. I also know that I can call the home at any time and get an update on my mum's general well-being. I appreciate the entire team at Stokeleigh.

In all this time we never had to lodge any complaints .In the final days of my wifes Care the staff were outstanding in that they also fully supported our family at such a difficult time .. We certainly made the right decision to use Stokeleigh .

My father has been a resident at Stokeleigh since January 2026, and I can't thank the staff enough for the care they have given him. Moving him into a care home was tricky as his Alzheimer's had made him quite argumentative and resistant to help. However, within a month, he was calm, settled and content. I realised I hadn't seen him looking that happy in years. The staff are kind, patient and genuinely caring, and have taken the time to get to know him as an individual. As a regular visitor, I've also got to know many of the team, who are always so friendly and welcoming. I can visit my dad whenever I want and always feel welcome. The home is bright, clean and fresh, with activities twice a day that my dad enjoys, plus a beautiful garden. Knowing he is safe, happy and well cared for has given our whole family enormous peace of mind.

My Mum stayed at Stokeleigh for respite care for a fortnight. All the staff were very professional, very friendly, helpful and nothing was too much trouble. The atmosphere was very relaxed and it was obvious that the staff treated their residents with respect and were part of a family not paying guests. I would not hesitate using Stokeleigh again.

A really good team. Working well together.

Stokeleigh was the fourth home I visited and I liked it straight away. It has a friendly and positive attitude. My dad has settled well and all his needs are being met. The staff are lovely and always available to tell me how dad is and if he needs anything. I like that there is a regular hairdresser and podiatrist available and a variety of daily activities. The management team are very approachable and easily contacted. Having my dad settled and well cared for has given me peace of mind.

I recommend Stokeliegh Care Home wholeheartedly, .

Their room and the general areas are always clean and tidy, and all the staff are always friendly and helpful.

I am very pleased with the care and attention my husband receives. Stokeleigh is always welcoming, bright and cheerful. He has been happy there from day one. Thank you.

Stokeleigh staff are excellent and meet Mum's needs as things change ie, help her to eat now because she needs assistance. The handyman is quick to help if we have any problems! For example, today mended the window in Mum's room as it was sticking. A shame that the manager is leaving, he's been very supportive of the family throughout the five years Mum has been a resident. He will sadly missed when he leaves.

Stokeleigh is a homely and caring environment.

I can say that the experience has been hard but ultimately the right decision and that my mum is enjoying being part of the Stokeleigh community. Having early onset dementia she does complain about the activities however I do know that the activities are brilliant. The team at Hartford Care have been helping my mum to be more engaged and joining in with more activities.

My mother has recently moved into this home, every member of staff I have met is so caring, friendly and kind to her which is so reassuring for us, the rooms are bright and airy and the garden is lovely.

I have just visited Mum it was lunchtime, and all the residents were brought in and ready for mealtime time the food was excellent Mum loved the trifle it was yummy and lovely to see her enjoying her meal. As always the care she is given is wonderful, and the staff are always attentive to her needs anyone looking for a care home for their nearest and dearest please visit it is the next best thing to their house really be made to feel at home which is the thing we really want. Thank you again for looking after Mum so well.

I am so impressed with the range of daily activities provided at Stokeleigh, which engages all the residents. They range from table games, floristry, gardening, dancing, singing and music making. It is so reassuring to be able to view the fun they are all having on daily online posts and know my father is happy and content due to the stimulating activities, as well as the very caring and friendly staff, who put all the residents' needs first.

Visited to see my brother and discuss ongoing care plan with the manager. All good and my brother's condition seems stable now. It is comforting to know that he is in safe hands, and making the most of his remaining years in comfort, with good companionship from fellow patients and staff. With so much bad press about some care homes in the news these days, our careful and considered choice of Stokeleigh is paying dividends now in peace of mind. Well done to all the staff.

Coming into Stokeleigh, I always feel an atmosphere of love and welcome from all the staff. I really value the open door policy and easy access to liaise with the manager and head of care or other staff. There is a real feeling of a team. Journeying with my mother in her dementia isn't always easy and it's so helpful to be able to share that journey with staff and co-create the best possible plan for her. Thank you to all of you in Stokeleigh. It would be nice if the home had its own minivan for trips rather than sharing it.

Our mother moved from independent living to Stokeleigh in the late Spring of this year and we have been delighted by how well the move has gone. She is quick to tell family visitors of how happy she is, feeling safe, secure and free from anxiety. We can see that she is known and valued by the staff and that her needs are met. mother speaks highly of the food and activities. It is so reassuring to know that our mother has settled so well.

Mum went to Stokeleigh for a 'holiday' and liked it so much she stayed! Mum has settled in so well, she looks so much better, being happier and well cared for. The family have found all of the staff to be welcoming and helpful. Stokeleigh is very comfortable and everything and everyone appears to be well looked after.

The Stokeleigh team have been so helpful and understanding in settling in my loved one. They were really easy to deal with and happy to discuss any concerns. The staff are all very caring, which puts my mind at rest that I have found the best care home.