1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Hartford Care Group Ltd
  4. Locations Owned by Hartford Care Group Ltd in West Midlands

Care Homes Owned by Hartford Care Group Ltd in West Midlands

Jobs
9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in West Midlands

Only the locations & reviews in West Midlands for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2256 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in West Midlands (5)

 - Browse 5 Care Homes owned by Hartford Care Group Ltd in West Midlands
List View
Map View
Sort By
Greenleigh Care Home
219 Wolverhampton Road, Sedgley, Dudley DY3 1QR 
9.4 10 reviews
Greenleigh Care Home, Dudley, West Midlands
"My mum was transfered to Greenleigh care home from hospital, following a fall resulting in a broken ankle. My first impressions were good,…"   Read all 10 reviews
  • from £1,150 / week
  • 35 Rooms
Location Type Care Home

In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Delves Court
2 Walstead Road, Walsall WS5 4NZ 
9.3 32 reviews
Delves Court, Walsall, West Midlands
"My nan has been so well looked after at Delves Court Care Home. The staff are always kind, caring and welcoming, and nothing ever seems too…"   Read all 32 reviews
  • from £1,124 / week
  • 64 Rooms
Location Type Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Aldergrove Manor Care Home
280a Penn Road, Penn, Wolverhampton WV4 4AD 
8.8 14 reviews
Aldergrove Manor Care Home, Wolverhampton, West Midlands
"My mother has been a resident at Aldergrove for almost two years. The home is well run, and all staff are welcoming. We are very pleased…"   Read all 14 reviews
  • from £1,000 / week
  • 70 Rooms
Location Type Care Home

Aldergrove Manor Care Home in Wolverhampton offers residential, dementia care and respite care. The 71-bed care home has landscaped gardens and plenty of opportunity for bird watching. ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Island Court Care Home
Bourne Street, Woodsetton, Bilston WV14 9HN 
8.8 29 reviews
Island Court Care Home, Bilston, West Midlands
"Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble Our…"   Read all 29 reviews
  • from £1,200 / week
  • 55 Rooms
Location Type Care Home

Island Court Care home is a care home providing nursing care within easy reach of the three cities of Dudley, Wolverhampton and Walsall. All rooms have modern facilities and ensuite bathrooms. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Victoria Lodge Care Home
41 Bent Street, Brierley Hill DY5 1RB 
7.9 5 reviews
Victoria Lodge Care Home, Brierley Hill, West Midlands
"We have found Victoria Lodge Care Home to be warm, friendly, clean and welcoming. The managers and staff are very efficient, understanding…"   Read all 5 reviews
  • from £1,100 / week
  • 63 Rooms
Location Type Care Home

Victoria Lodge Care Home in Brierley Hill, West Midlands is a 63-bed care home offering dementia care, residential care and respite care. Victoria Lodge, near Dudley, is close to local shops and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews in West Midlands (90)

9.4

Hartford Care Group Ltd has a Group Review Score of 9.4 (9.371) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

Overall Experience
  • 62
  • 24
  • 2
  • 0
  • 2
Date Published
  • 90
  • 26
  • 29
  • 33
  • 57
Reviewer Connection to Hartford Care Group Ltd
  • 33
  • 13
  • 9
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Review of

Aldergrove Manor Care Home

from S B (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Aldergrove for almost two years. The home is well run, and all staff are welcoming. We are very pleased with the care provided. Last week, my mom celebrated her 90th birthday. The home made her day so special, presenting her with a cake and flowers. When her family met,
the home ensured that the bar was decorated, and we received help on the day to make a truly memorable occasion. Thank you to the whole team.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you for taking the time to share such a wonderful review. We are delighted to hear that your mother has enjoyed her time at Aldergrove over the past two years and that you are pleased with the care and support she receives. It was a privilege to be part of her special 90th birthday celebrations, and we are so pleased that the day created such happy memories for your mother and your family. Your kind words about our team mean a great deal and will be shared with everyone at Aldergrove. Thank you for your continued trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Delves Court

from L W (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resided at Delves Care Home for 19 months and I can say with upmost honesty, that she was her happiest that she had been in her later years.
It was with a heavy heart that my mom had to go into a carehome but she would have stated herself she was safe and looked after 24/7.
The staff were
all amazing but the night staff are the real stars and they comforted and cared for my mother, with all her night complex needs.
The home manger at the time Elaine was outstanding and enabled me to love my mother as a daughter again and stepped me away from being her carer. I'm extremely grateful to have got my mother/daughter relationship back in her final years.
The home became a new family and the memories I have I will cherish forever. Singers, fete's, day trips out, Christmas family meal etc.
Thank you Delves care staff "To the world you may be one person; but to one person you
may be the world " x
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for sharing such a heartfelt review. We are truly honoured to have cared for your mother and are so pleased that she felt safe, happy, and well supported during her time with us. Your kind words about our team, especially the night staff and Elaine, mean so much and will be shared with everyone. Thank you for trusting us to be part of your family's journey and for allowing us to create such special memories together.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Delves Court

from Steven R (Grandson of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been so well looked after at Delves Court Care Home. The staff are always kind, caring and welcoming, and nothing ever seems too much trouble. It gives our family real peace of mind knowing she is safe, comfortable and treated with dignity every day. Thank you to all the team for the amazing
care and support you provide.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind review. We are delighted to hear that your nan has been so well cared for at Delves Court and that our team has helped provide your family with peace of mind.
Your comments about the kindness, compassion, and dedication of our staff mean a great deal to us. We are committed to ensuring every resident feels safe, comfortable, and treated with dignity, and it is wonderful to know this has been reflected in your experience.
Thank you for your support and for taking the time to share your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenleigh Care Home

from Lynn L (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was transfered to Greenleigh care home from hospital, following a fall resulting in a broken ankle. My first impressions were good, the environment was clean, well maintained, the staff were friendly and more to the point, the residents appeared to be happy and settled. Mum was made welcome right
from the start, the staff did everything to support her needs whilst maintaining her independence as much as possible.
She was with them for a number of weeks and over that time built a good relationship with the staff and residents. Dad was able to spend as much time with her as he wanted, he was made to feel welcome and stayed most days to eat lunch with her.
The management structure played a big part of the experience, they were approachable and understanding whilst being professional and hands on. Nothing was too much trouble and I would like to say thank you for making mum's stay such a pleasant one and for making us all feel so welcome.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you for taking the time to share your experience. We are delighted to hear that your mum's stay at Greenleigh was such a positive one and that she felt welcomed and supported from the moment she arrived.
It is wonderful to know that our team helped her maintain her independence while providing the care she needed, and that both your mum and dad felt comfortable and welcomed throughout her stay. Your kind words about our staff and management team are greatly appreciated, and we will be sure to share them with everyone involved.
Thank you for your trust and for allowing us to care for your mum. We wish her all the very best in her continued recovery.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Island Court Care Home

from S E (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom entered Island Court for two weeks' respite in March 2026 when my dad was taken into the hospital. After this, she has remained a permanent resident. She has settled well and appears content. When my dad needed step-down care from the hospital, Island Court worked hard to accommodate this and
relieve pressure on us as a family, having both parents in one place. All the staff are lovely.
Reply from Jenni Laffoley, Head of Marketing at Island Court Care HomeThank you for your lovely feedback. We are so pleased your mom has settled well at Island Court and is feeling content in her new home. We're also glad we could support your family during a difficult time by accommodating your dad's care after his stay in hospital. Your kind comments about our staff mean a great deal and will be shared with the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Delves Court

from Paresh P (Son of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was placed at Delves Care home following an end of life diagnosis. He spent 6 months at the home before he sadly passed on 7th May.
Whilst it was a difficult decision to place him in a care home, we chose Delves Court following several recommendations and it was definitely the right choice.

Dad was looked after very well in a dignified and respectful manner. all the staff from Management, Nursing, Catering and Cleaning have been amazing.
My mum often had to visit on her own as we live out of town and she has was also very well looked after during visits.
We were kept informed on dads progress and during his final weeks updated regularly on all intervention and what the team were doing to make him comfortable.
Delves Court became dads second home and I and my family cannot thank all the staff enough for the amazing work they do.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind and heartfelt feedback. We are honoured to have cared for your father and are pleased that both he and your family felt supported during such a difficult time. Your lovely comments about our team mean a great deal to us and will be shared with all staff. Please accept our sincere condolences, and thank you again for trusting Delves Court with your father's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenleigh Care Home

from D L (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms are very clean always smells fresh and clean when you walk in. Staff and management are very friendly and approachable. There are also 2 activity co-ordinators who are very good with the residents.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you so much for your kind words. We're delighted to hear that you find the rooms clean and fresh, and that our staff and management have been friendly and approachable. Our activity coordinators work very hard to create enjoyable experiences for residents, so your feedback means a lot to the whole team. Thank you again for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Delves Court

from Diane S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been cared for very well at Delves Court for the last few years. Staff have been very caring and understanding, especially after Dad died. I like all the activities that go on in the home. The St George's Day celebration was lots of fun. I took Mom out for lunch and staff had dressed her very
nicely for the occasion in a pretty top and even found her jewellery.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your lovely feedback. We're so pleased to hear that your mom has been so well cared for at Delves Court and that our staff have been caring and supportive, especially during a difficult time for your family. It's wonderful to hear you enjoy the activities and that the St George's Day celebration. We're also glad the team helped your mom feel special for your lunch outing. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Delves Court

from James P (Husband of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff good with resident and family. My wife, who is the resident, cannot join in many activities as she is virtually blind and deaf, she does not always like the meals.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your feedback. We are pleased to hear that you feel our staff are good with residents and families. We understand the challenges your wife faces due to her sight and hearing difficulties, and we appreciate your comments regarding activities and meals. We will continue to look at ways to support her individual needs and improve her overall experience. Thank you again for taking the time to share your thoughts with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenleigh Care Home

from Denise W (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home always clean and tidy. Moms room clean and tidy aswell. Staff friendly and welcoming. Management very approachable and any problems sorted promptly. Thank for care given to my mom.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you for your kind feedback. We are pleased to hear that you find the home clean and tidy, and that your mum's room is well cared for. It is also wonderful to know that our staff are friendly and welcoming, and that you feel management is approachable and responsive. Your appreciation means a great deal to us, and we are grateful for your kind words about the care provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Delves Court

from J B (Friend of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom seems happy staff are lovely and so kind to her its a lovely place sometimes she has food for her dinner that she dont like bus they change it they am really good with her when shes not feeling her best
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your lovely feedback. We're so pleased to hear your mum is happy and feels well cared for by our team. It's wonderful to know our staff's kindness and support make a difference, especially when she's not feeling her best. We're always happy to adapt meals to ensure residents are comfortable and enjoying their dining experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenleigh Care Home

from Gaynor W (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Greenleigh care home in January 2025.
He had previously lived at home with his wife who was his full time carer along side family & community care team.
Sadly our mom passed away suddenly after a short battle with lung cancer.
Dad then had a fall & was in hospital then got moved
to step down in Wolverhampton.
We wanted dad nearer to us but as we all work couldn't look after dad as he needed 24hr care.
After driving round Dudley I came across Greenleigh care home. The Manager was welcoming & friendly & put my mind at ease.
Dad moved into Greenleigh care it was an emotional time for us all.
We visited every day usually twice a day between us. We were made to feel welcome & encouraged to take part in the activities with dad.
Staff were caring & patient & kind to dad.
Even buying a chess set as he asked to play chess with staff which he enjoyed.
We took dad out most weeks to our home or out to his favourite coffee shop staff were supportive with this & always work hard.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you for your kind and thoughtful feedback. We're pleased to hear your dad has settled well and that the team have been able to support both him and your family during such a difficult time. It's lovely to know he has been encouraged to take part in activities he enjoys and that you've felt welcomed and supported in maintaining family time with him. Your comments are greatly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Island Court Care Home

from R F (Husband of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My main problem with the home. Not enough staff are visiting my wife on a daily basis. I sit and observe the situation. A big problem I have witnessed is patients falling out of their chairs, and I have personally had to raise the alarm for carers. Staff should put away clothes properly. Some just throw
into the wardrobe. (As I check every day). There are many things that can be improved, and this is down to management.
Reply from Lilly Mcneill, Marketing Apprentice at Island Court Care HomeThank you for your feedback. We're very sorry to hear about your concerns and take them seriously. We'd really appreciate the opportunity to discuss this with you directly so we can look into these matters fully. Please feel free to speak with the Home Manager at any time. Thank you again for bringing this to our attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Aldergrove Manor Care Home

from C B (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a care home can't fault the care given, it is exceptional, nothing is too much trouble, always available to listen and help with any queries I may have, which is really good peace of mind and the rooms are kept clean and tidy and the choice of menus is really good.
Reply from Lilly Mcneill, Marketing Apprentice at Aldergrove Manor Care HomeThank you so much for your wonderful feedback. We are thrilled to hear that you feel our care is exceptional and that our team is always there to listen and support you. Providing peace of mind to our residents and their families is our top priority. We'll be sure to pass your kind words on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Victoria Lodge Care Home

from Sarah F (Sister of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Victoria Lodge Care Home to be warm, friendly, clean and welcoming. The managers and staff are very efficient, understanding & quick to ammend any issues. Despite this being a difficult change for our sister they have done everything within their power to ensure her care needs both physically
& mentally are met. The building is always very clean, the staff are always focused on residents Care, the building is quite modern, nice outside spaces, a good sized car park, the decor inside the home is more like a boutique hotel (which is fantastic for both residents & visitors) the laundry service is very efficient and we have notice the residents are regularly offered drinks food snacks ect.
Reply from lilly mcneill, Marketing Apprentice at Victoria Lodge Care HomeThank you so much for your wonderful feedback. We are delighted to hear that your sister has settled in so well and that you are happy with the care, our facilities, and our team. It is reassuring to know that we've made this transition easier for your family. We will be sure to share your kind words with the team at Victoria Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Aldergrove Manor Care Home

from Michelle W (Granddaughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to say a big thank you to all staff and management at aldergrove for looking after my 99 year old nan, she recieved the best care, and was always happy, staff were always attentive to her as she had dry macular dementia and could be very hard work at times. But the patience and care she recieved
was outstanding. Do thank you once again.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. It means a great deal to our team to hear that your nan was happy and well cared for during her time with us at Aldergrove House.

Providing compassionate care is very important to us, and we're pleased that our team were able to support her so well. Your feedback will be shared with the team, who will truly appreciate your thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Aldergrove Manor Care Home

from Arthur B (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom currently resides at Aldergrove Manor, I could not ask for better care. They have made her feel welcome from the moment she arrived as well as myself, having never had to deal with care homes before we were both very nervous. Our nerves were put at ease immediately by the Home Manager and Unit
Manager, they were friendly, kind and informative. This is then felt throughout the home, the staff are very friendly and caring, they show compassion and genuine care. The home is clean, well decorated and has a lot of space, there are a lot of rooms available for when more family visit as well as some quieter areas for more secluded visits. The home goes above and beyond to provide that extra bit of care, thank you for everything you do.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. We're delighted that your mom feels so welcome at Aldergrove Manor and that both of you felt supported from the very beginning. It's wonderful to hear that our team's care, compassion, and attention to detail have made a positive difference. Creating a warm, comfortable, and well-equipped environment for residents and their families is very important to us, and your feedback truly means a lot.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenleigh Care Home

from Mia M (Granddaughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been in Greenleigh since march 2024 just after my grandad passed away. The staff there are so caring and will always listen to Nan when she is telling them stories or looking back on memories. They communicate any concerns they have with myself or other family members and keep us updated
with how Nan is doing. They are always welcoming and answer any questions we have.
Reply from Jenni Laffoley, Marketing Coordinator at Greenleigh Care HomeThank you so much for your kind words. We're so glad that your Nan feels supported and cared for at Greenleigh. Listening to her stories and helping her feel valued is very important to us, and we're pleased that our communication with you has been helpful. We really appreciate your kind review
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Victoria Lodge Care Home

from Jill D (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall extremely happy. If we had to bring something to any of the staffs attention they promptly dealt with it. All of the staff looked happy in their work and showed compassion. The evening our mum passed away/early morning we were treated with compassion and kindness, all of the staff came to see
us today when we cleared mums room to give us their condolences.
Reply from Jenni Laffoley, Marketing Coordinator at Victoria Lodge Care HomeThank you for sharing your experience. We are deeply touched by your kind words and are so glad that our team could support you and your family during such a difficult time. Providing compassionate, attentive care is at the heart of what we do, and it means a great deal to hear that this made a difference. Please know our thoughts remain with you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Aldergrove Manor Care Home

from J W (Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Aldergrove for 3 years, and I cannot fault it. The care I receive is fabulous, and the carers are really friendly and caring. The manager is lovely and goes above and beyond for everyone. The home is clean and spacious, and my room has a beautiful outlook. I am very happy here.
Reply from Jenni Laffoley, Marketing Coordinator at Aldergrove Manor Care HomeThank you so much for your wonderful review! We're delighted to hear that you're happy at Aldergrove and that you feel well cared for by our team. It's great to know that the home, your room, and the support you receive are making a positive difference in your life. Your kind words mean a lot to all of us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.