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Care Homes Owned by Hartford Care Group Ltd in West Midlands

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in West Midlands

Only the locations & reviews in West Midlands for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2190 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in West Midlands (5)

 - Browse 5 Care Homes owned by Hartford Care Group Ltd in West Midlands
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Aldergrove Manor Care Home
280a Penn Road, Penn, Wolverhampton WV4 4AD 
8.8 13 reviews
Aldergrove Manor Care Home, Wolverhampton, West Midlands
"As a care home can't fault the care given, it is exceptional, nothing is too much trouble, always available to listen and help with any…"   Read all 13 reviews
  • from £1,000 / week
  • 70 Rooms
Location Type Care Home

Aldergrove Manor Care Home in Wolverhampton offers residential, dementia care and respite care. The 71-bed care home has landscaped gardens and plenty of opportunity for bird watching. ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Island Court Care Home
Bourne Street, Woodsetton, Bilston WV14 9HN 
8.7 28 reviews
Island Court Care Home, Bilston, West Midlands
"Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble Our…"   Read all 28 reviews
  • from £1,200 / week
  • 55 Rooms
Location Type Care Home

Island Court Care home is a care home providing nursing care within easy reach of the three cities of Dudley, Wolverhampton and Walsall. All rooms have modern facilities and ensuite bathrooms. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Greenleigh Care Home
219 Wolverhampton Road, Sedgley, Dudley DY3 1QR 
8.5 6 reviews
Greenleigh Care Home, Dudley, West Midlands
"My Nan has been in Greenleigh since march 2024 just after my grandad passed away. The staff there are so caring and will always listen to…"   Read all 6 reviews
  • from £1,150 / week
  • 35 Rooms
Location Type Care Home

In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Delves Court
2 Walstead Road, Walsall WS5 4NZ 
8.5 27 reviews
Delves Court, Walsall, West Midlands
"We found the Delves Court to be a very pleasant place when our uncle was in for end-of-life care. The staff were friendly and caring…"   Read all 27 reviews
  • from £1,124 / week
  • 64 Rooms
Location Type Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Victoria Lodge Care Home
41 Bent Street, Brierley Hill DY5 1RB 
7.9 5 reviews
Victoria Lodge Care Home, Brierley Hill, West Midlands
"We have found Victoria Lodge Care Home to be warm, friendly, clean and welcoming. The managers and staff are very efficient, understanding…"   Read all 5 reviews
  • from £1,100 / week
  • 63 Rooms
Location Type Care Home

Victoria Lodge Care Home in Brierley Hill, West Midlands is a 63-bed care home offering dementia care, residential care and respite care. Victoria Lodge, near Dudley, is close to local shops and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews in West Midlands (79)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.302) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Island Court Care Home

from R F (Husband of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My main problem with the home. Not enough staff are visiting my wife on a daily basis. I sit and observe the situation. A big problem I have witnessed is patients falling out of their chairs, and I have personally had to raise the alarm for carers. Staff should put away clothes properly. Some just throw
into the wardrobe. (As I check every day). There are many things that can be improved, and this is down to management.
Reply from Lilly Mcneill, Marketing Apprentice at Island Court Care HomeThank you for your feedback. We're very sorry to hear about your concerns and take them seriously. We'd really appreciate the opportunity to discuss this with you directly so we can look into these matters fully. Please feel free to speak with the Home Manager at any time. Thank you again for bringing this to our attention.
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Review of

Aldergrove Manor Care Home

from C B (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a care home can't fault the care given, it is exceptional, nothing is too much trouble, always available to listen and help with any queries I may have, which is really good peace of mind and the rooms are kept clean and tidy and the choice of menus is really good.
Reply from Lilly Mcneill, Marketing Apprentice at Aldergrove Manor Care HomeThank you so much for your wonderful feedback. We are thrilled to hear that you feel our care is exceptional and that our team is always there to listen and support you. Providing peace of mind to our residents and their families is our top priority. We'll be sure to pass your kind words on to the team.
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Review of

Victoria Lodge Care Home

from Sarah F (Sister of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Victoria Lodge Care Home to be warm, friendly, clean and welcoming. The managers and staff are very efficient, understanding & quick to ammend any issues. Despite this being a difficult change for our sister they have done everything within their power to ensure her care needs both physically
& mentally are met. The building is always very clean, the staff are always focused on residents Care, the building is quite modern, nice outside spaces, a good sized car park, the decor inside the home is more like a boutique hotel (which is fantastic for both residents & visitors) the laundry service is very efficient and we have notice the residents are regularly offered drinks food snacks ect.
Reply from lilly mcneill, Marketing Apprentice at Victoria Lodge Care HomeThank you so much for your wonderful feedback. We are delighted to hear that your sister has settled in so well and that you are happy with the care, our facilities, and our team. It is reassuring to know that we've made this transition easier for your family. We will be sure to share your kind words with the team at Victoria Lodge.
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Review of

Aldergrove Manor Care Home

from Michelle W (Granddaughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to say a big thank you to all staff and management at aldergrove for looking after my 99 year old nan, she recieved the best care, and was always happy, staff were always attentive to her as she had dry macular dementia and could be very hard work at times. But the patience and care she recieved
was outstanding. Do thank you once again.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. It means a great deal to our team to hear that your nan was happy and well cared for during her time with us at Aldergrove House.

Providing compassionate care is very important to us, and we're pleased that our team were able to support her so well. Your feedback will be shared with the team, who will truly appreciate your thanks.
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Review of

Aldergrove Manor Care Home

from Arthur B (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom currently resides at Aldergrove Manor, I could not ask for better care. They have made her feel welcome from the moment she arrived as well as myself, having never had to deal with care homes before we were both very nervous. Our nerves were put at ease immediately by the Home Manager and Unit
Manager, they were friendly, kind and informative. This is then felt throughout the home, the staff are very friendly and caring, they show compassion and genuine care. The home is clean, well decorated and has a lot of space, there are a lot of rooms available for when more family visit as well as some quieter areas for more secluded visits. The home goes above and beyond to provide that extra bit of care, thank you for everything you do.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. We're delighted that your mom feels so welcome at Aldergrove Manor and that both of you felt supported from the very beginning. It's wonderful to hear that our team's care, compassion, and attention to detail have made a positive difference. Creating a warm, comfortable, and well-equipped environment for residents and their families is very important to us, and your feedback truly means a lot.
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Review of

Greenleigh Care Home

from Mia M (Granddaughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been in Greenleigh since march 2024 just after my grandad passed away. The staff there are so caring and will always listen to Nan when she is telling them stories or looking back on memories. They communicate any concerns they have with myself or other family members and keep us updated
with how Nan is doing. They are always welcoming and answer any questions we have.
Reply from Jenni Laffoley, Marketing Coordinator at Greenleigh Care HomeThank you so much for your kind words. We're so glad that your Nan feels supported and cared for at Greenleigh. Listening to her stories and helping her feel valued is very important to us, and we're pleased that our communication with you has been helpful. We really appreciate your kind review
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Review of

Victoria Lodge Care Home

from Jill D (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall extremely happy. If we had to bring something to any of the staffs attention they promptly dealt with it. All of the staff looked happy in their work and showed compassion. The evening our mum passed away/early morning we were treated with compassion and kindness, all of the staff came to see
us today when we cleared mums room to give us their condolences.
Reply from Jenni Laffoley, Marketing Coordinator at Victoria Lodge Care HomeThank you for sharing your experience. We are deeply touched by your kind words and are so glad that our team could support you and your family during such a difficult time. Providing compassionate, attentive care is at the heart of what we do, and it means a great deal to hear that this made a difference. Please know our thoughts remain with you and your family.
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Review of

Aldergrove Manor Care Home

from J W (Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Aldergrove for 3 years, and I cannot fault it. The care I receive is fabulous, and the carers are really friendly and caring. The manager is lovely and goes above and beyond for everyone. The home is clean and spacious, and my room has a beautiful outlook. I am very happy here.
Reply from Jenni Laffoley, Marketing Coordinator at Aldergrove Manor Care HomeThank you so much for your wonderful review! We're delighted to hear that you're happy at Aldergrove and that you feel well cared for by our team. It's great to know that the home, your room, and the support you receive are making a positive difference in your life. Your kind words mean a lot to all of us!
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Review of

Aldergrove Manor Care Home

from Ian S (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for a couple of years. We are all really satisfied with the level of care that he receives. All staff are very caring and considerate, and they all show respect and treat my father very well. One of the most significant features of the home is the visibility and accessibility
of the senior staff team. The nursing and administrative team are highly approachable and friendly. The manager is always on hand and her door always open. Myself and the family would have no hesitation in recommending the home to others.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for taking the time to share your experience. We're thrilled to hear that you and your family feel confident in the care your father receives. Our team works hard to be approachable, caring, and supportive, and it's wonderful to know that this is reflected in your experience. Your recommendation means a great deal to us.
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Review of

Greenleigh Care Home

from J H (Daughter-in-law of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law, who is now 95 years old, moved into Greenleigh in January 2026 for a period of respite care following a hospital stay. She settled in immediately as all the staff are so caring and helpful and has now decided she would like to stay there on a permanent basis. She has made friends and
particularly enjoys the lovely meals. All the family are made very welcome when we visit and we are all pleased that she is being so well looked after.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you so much for your kind review. We're delighted to hear that your mother-in-law settled in so well during her respite stay and has now decided to make Greenleigh her permanent home. It means a great deal to our team to know that she feels comfortable, has made friends, and is enjoying the meals.
Thank you again for your lovely feedback. We look forward to welcoming you again when you next visit your mother-in-law.
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Review of

Delves Court

from K L (Niece of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the Delves Court to be a very pleasant place when our uncle was in for end-of-life care. The staff were friendly and caring towards him and he would tell us how nice they were. Security was very good, staff welcoming, everywhere was always clean. Would recommend to anyone.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind words. We're glad your uncle felt cared for and comfortable during his time with us. Our team takes pride in providing a welcoming, clean, and secure environment, and we'll be sure to pass your kind words on. Your recommendation means a great deal to us. Thanks again for taking the time to leave this review
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Review of

Delves Court

from N P (Son of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff looked after my mother with care and dignity and were very helpful. We would recommend The Delves.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind words. We're very grateful you took the time to share your experience at Delves Court. It means a lot to our team that you felt your mother was cared for with dignity and compassion, something we pride ourselves on. Your recommendation is very much appreciated. Thanks again.
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Review of

Delves Court

from I W (Son of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked into Delves Court last summer, we felt that this was a future home for Mom. The management were extremely warm, caring and welcoming, and the room available had a view over a magnificent garden. Upon moving in we found that all the staff were so helpful and made Mom as comfortable
as she could be after leaving her home of nearly 50 years. As with all organisations, a few really bright stars shone out but all staff and management go about their days with a smile on their faces and are a credit to any caring organisation. Keep up the excellent standard.
Reply from Lilly Mcneill, Marketing Apprenticeship at Delves CourtThank you so much for sharing such a thoughtful review. We're truly pleased to hear that Delves Court felt like the right home for your mom from the very beginning and that our team helped make what can be a difficult transition as comfortable as possible. Your kind words about the warmth, care and positivity of both our staff and management mean a great deal to us and we will be sure to share your feedback with the team.
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Review of

Island Court Care Home

from Robert B (Husband of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Norma has been here one week she is comfortable and being looked after well by the staff, meals are very good, there are plenty of drinks for her during the day. I am so happy with Norma's care so far. Hopefully she will be moving to a bigger room soon.
Reply from lilly mcneill, Marketing Apprenticeship at Island Court Care HomeThank you for your lovely feedback. We're so pleased to hear that Norma has settled in comfortably and is being well cared for by our team. It's great to know she's enjoying the meals and is well supported with drinks throughout the day. We're delighted you're happy with her care so far, and we look forward to helping her settle into a larger room when one becomes available.
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Review of

Aldergrove Manor Care Home

from Leslie C (Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is fantastic I can not fault it caring staff are brilliant very helpful and friendly the place is spotless clean corridors are quite long
Manager is very young and friendly
Gardens are very nice to sit outside when the weather is nice there are chairs with wooden tables I have enjoyed
every moment of my stay
Reply from Sarah-Louise Curtis, Manager at Aldergrove Manor Care HomeThank you so much for your lovely feedback, we are very happy you enjoyed your stay with us and are welcome anytime :)
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Review of

Island Court Care Home

from Sheila B (Niece of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble
Our Aunt loved the few months she was there. Thank you also for the celebration of our Aunts life which was held after her funeral, we had a great time as i hope did everyone
else. It really is like a huge caring family atmosphere. Will see you all soon
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Review of

Island Court Care Home

from Stuart D (Nephew of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, staff are brilliant, I was wary of care homes as you hear bad stuff in general, but from day one they went above & beyond for everything that we asked for, thank you all so much for the care of my uncle.
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Review of

Island Court Care Home

from Caroline C (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where can I start? My mother was moved from hospital to island court for paliative care in the last few days of her life. 17/5/25 -22/5/25.
The home was very clean and smelt clean. The room for my mother was lovely and had its own ensuit.
The care given to my mother was exceptional and even
the care and friendliness to my father and myself was outstanding. The staff work hard and the care was well above standards.
After my mum had passed away the staff were so lovely to us and even gave me a hug something you definately need after going through a trauma.
Everyone of the people needs to be reminded of how brilliant they are. Very many thanks for making my mothers last few days so comfortable and helping us through it especially the care given to my dad too who isn't a well man.
Thank you so so much.
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Review of

Greenleigh Care Home

from R P (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was placed in Greenleigh straight from hospital after she had another fall. We realised as a family she was no longer able to live at home with dad and interim carers and needed 24 hour care. This was a really hard decision for all of us especially Mum. The staff at Greenleigh were really welcoming
from the start. They welcomed us to have lunch with mum when we visited but also made dad feel relaxed when he visited. She was only at the home for just over a month and we have now moved her to one closer to dad and other family members. Our thanks to the team and the care they provided. The staff were always warm and cheerful and are passionate about the care they provide. Thank you.
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Review of

Island Court Care Home

from S D (Daughter-in-law of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully. The
staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
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Awards / Recognitions (9)

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