Care Homes Owned by Hartford Care Group Ltd in West Midlands

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in West Midlands

Only the locations & reviews in West Midlands for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2147 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in West Midlands (5)

 - Browse 5 Care Homes owned by Hartford Care Group Ltd in West Midlands
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Island Court Care Home
Bourne Street, Woodsetton, Bilston WV14 9HN 
"Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble Our…"   Read all 27 reviews
  • from £1,200 / week
  • 55 Rooms
Location Type Care Home

Island Court Care home is a care home providing nursing care within easy reach of the three cities of Dudley, Wolverhampton and Walsall. All rooms have modern facilities and ensuite bathrooms. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Delves Court
2 Walstead Road, Walsall WS5 4NZ 
"We found the Delves Court to be a very pleasant place when our uncle was in for end-of-life care. The staff were friendly and caring…"   Read all 27 reviews
  • from £1,124 / week
  • 64 Rooms
Location Type Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Greenleigh Care Home
219 Wolverhampton Road, Sedgley, Dudley DY3 1QR 
"My mother in law, who is now 95 years old, moved into Greenleigh in January 2026 for a period of respite care following a hospital stay.…"   Read all 5 reviews
  • from £1,250 / week
  • 35 Rooms
Location Type Care Home

In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Aldergrove Manor Care Home
280a Penn Road, Penn, Wolverhampton WV4 4AD 
"My father has been a resident for a couple of years. We are all really satisfied with the level of care that he receives. All staff are…"   Read all 9 reviews
  • from £1,060 / week
  • 70 Rooms
Location Type Care Home

Aldergrove Manor Care Home in Wolverhampton offers residential, dementia care and respite care. The 71-bed care home has landscaped gardens and plenty of opportunity for bird watching. ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Victoria Lodge Care Home
Bent Street, Brierley Hill DY5 1RB 
"I have had dealings with six care homes in the Dudley area concerning three of my relatives. I would not consider housing anyone in one of…"   Read all 3 reviews
  • from £1,261 / week
  • 63 Rooms
Location Type Care Home

Victoria Lodge Care Home in Brierley Hill, West Midlands is a 63-bed care home offering dementia care, residential care and respite care. Victoria Lodge, near Dudley, is close to local shops and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews in West Midlands (71)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.289) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Aldergrove Manor Care Home

from Ian S (Son of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for a couple of years. We are all really satisfied with the level of care that he receives. All staff are very caring and considerate, and they all show respect and treat my father very well. One of the most significant features of the home is the visibility and accessibility
of the senior staff team. The nursing and administrative team are highly approachable and friendly. The manager is always on hand and her door always open. Myself and the family would have no hesitation in recommending the home to others.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for taking the time to share your experience. We're thrilled to hear that you and your family feel confident in the care your father receives. Our team works hard to be approachable, caring, and supportive, and it's wonderful to know that this is reflected in your experience. Your recommendation means a great deal to us.
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Review of

Greenleigh Care Home

from J H (Daughter-in-law of Resident) published on 6 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law, who is now 95 years old, moved into Greenleigh in January 2026 for a period of respite care following a hospital stay. She settled in immediately as all the staff are so caring and helpful and has now decided she would like to stay there on a permanent basis. She has made friends and
particularly enjoys the lovely meals. All the family are made very welcome when we visit and we are all pleased that she is being so well looked after.
Reply from Jenni Laffoley, Head of Marketing at Greenleigh Care HomeThank you so much for your kind review. We're delighted to hear that your mother-in-law settled in so well during her respite stay and has now decided to make Greenleigh her permanent home. It means a great deal to our team to know that she feels comfortable, has made friends, and is enjoying the meals.
Thank you again for your lovely feedback. We look forward to welcoming you again when you next visit your mother-in-law.
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Review of

Delves Court

from K L (Niece of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the Delves Court to be a very pleasant place when our uncle was in for end-of-life care. The staff were friendly and caring towards him and he would tell us how nice they were. Security was very good, staff welcoming, everywhere was always clean. Would recommend to anyone.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind words. We're glad your uncle felt cared for and comfortable during his time with us. Our team takes pride in providing a welcoming, clean, and secure environment, and we'll be sure to pass your kind words on. Your recommendation means a great deal to us. Thanks again for taking the time to leave this review
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Review of

Delves Court

from N P (Son of Resident) published on 17 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff looked after my mother with care and dignity and were very helpful. We would recommend The Delves.
Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind words. We're very grateful you took the time to share your experience at Delves Court. It means a lot to our team that you felt your mother was cared for with dignity and compassion, something we pride ourselves on. Your recommendation is very much appreciated. Thanks again.
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Review of

Delves Court

from I W (Son of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked into Delves Court last summer, we felt that this was a future home for Mom. The management were extremely warm, caring and welcoming, and the room available had a view over a magnificent garden. Upon moving in we found that all the staff were so helpful and made Mom as comfortable
as she could be after leaving her home of nearly 50 years. As with all organisations, a few really bright stars shone out but all staff and management go about their days with a smile on their faces and are a credit to any caring organisation. Keep up the excellent standard.
Reply from Lilly Mcneill, Marketing Apprenticeship at Delves CourtThank you so much for sharing such a thoughtful review. We're truly pleased to hear that Delves Court felt like the right home for your mom from the very beginning and that our team helped make what can be a difficult transition as comfortable as possible. Your kind words about the warmth, care and positivity of both our staff and management mean a great deal to us and we will be sure to share your feedback with the team.
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Review of

Island Court Care Home

from Robert B (Husband of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Norma has been here one week she is comfortable and being looked after well by the staff, meals are very good, there are plenty of drinks for her during the day. I am so happy with Norma's care so far. Hopefully she will be moving to a bigger room soon.
Reply from lilly mcneill, Marketing Apprenticeship at Island Court Care HomeThank you for your lovely feedback. We're so pleased to hear that Norma has settled in comfortably and is being well cared for by our team. It's great to know she's enjoying the meals and is well supported with drinks throughout the day. We're delighted you're happy with her care so far, and we look forward to helping her settle into a larger room when one becomes available.
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Review of

Aldergrove Manor Care Home

from Leslie C (Resident) published on 1 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is fantastic I can not fault it caring staff are brilliant very helpful and friendly the place is spotless clean corridors are quite long
Manager is very young and friendly
Gardens are very nice to sit outside when the weather is nice there are chairs with wooden tables I have enjoyed
every moment of my stay
Reply from Sarah-Louise Curtis, Manager at Aldergrove Manor Care HomeThank you so much for your lovely feedback, we are very happy you enjoyed your stay with us and are welcome anytime :)
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Review of

Island Court Care Home

from Sheila B (Niece of Resident) published on 3 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble
Our Aunt loved the few months she was there. Thank you also for the celebration of our Aunts life which was held after her funeral, we had a great time as i hope did everyone
else. It really is like a huge caring family atmosphere. Will see you all soon
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Review of

Island Court Care Home

from Stuart D (Nephew of Resident) published on 11 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, staff are brilliant, I was wary of care homes as you hear bad stuff in general, but from day one they went above & beyond for everything that we asked for, thank you all so much for the care of my uncle.
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Review of

Island Court Care Home

from Caroline C (Daughter of Resident) published on 9 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Where can I start? My mother was moved from hospital to island court for paliative care in the last few days of her life. 17/5/25 -22/5/25.
The home was very clean and smelt clean. The room for my mother was lovely and had its own ensuit.
The care given to my mother was exceptional and even
the care and friendliness to my father and myself was outstanding. The staff work hard and the care was well above standards.
After my mum had passed away the staff were so lovely to us and even gave me a hug something you definately need after going through a trauma.
Everyone of the people needs to be reminded of how brilliant they are. Very many thanks for making my mothers last few days so comfortable and helping us through it especially the care given to my dad too who isn't a well man.
Thank you so so much.
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Review of

Greenleigh Care Home

from R P (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was placed in Greenleigh straight from hospital after she had another fall. We realised as a family she was no longer able to live at home with dad and interim carers and needed 24 hour care. This was a really hard decision for all of us especially Mum. The staff at Greenleigh were really welcoming
from the start. They welcomed us to have lunch with mum when we visited but also made dad feel relaxed when he visited. She was only at the home for just over a month and we have now moved her to one closer to dad and other family members. Our thanks to the team and the care they provided. The staff were always warm and cheerful and are passionate about the care they provide. Thank you.
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Review of

Island Court Care Home

from S D (Daughter-in-law of Resident) published on 21 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully. The
staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
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Review of

Delves Court

from Jonathan R (Power of Attorney of Resident) published on 9 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt for whom I also have LPA was a resident at Delves Ct for over 18 months. At all times she was cared for with respect and dignity by the Manager and her hard-working team. All issues (including a couple which required trips to hospital) were dealt with promptly and I was quickly informed. The
family were always made welcome and were able to speak to staff and management with concerns and questions being addressed quickly. As a family, we were very happy with the care and support given at Delves Ct and we would recommend the care home to other families.
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Review of

Delves Court

from Debbie R (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My amazing dad spent the final 6 months of his life at Delves Court. From the minute he moved there the staff have been amazing with him. They helped him adjust to living a less independent life by making him feel so comfortable and never once made him feel he was losing his dignity. The manager was
particularly special to my dad, she always gave her time when he needed to talk and was present for doctors' calls if I wasn't available. They treated him like a family member and we will never forget the love and care he was shown by all the staff. Thank you.
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Review of

Greenleigh Care Home

from Lesley F (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Greenleigh Care Home for more than 12 months. I have found the home to be clean and comfortable. The lounge, dining room and bedrooms have all been refurbished and are made as homely as possible.
I am very satisfied with the standard of care she is receiving. The staff
seem to genuinely care for the residents in their charge and are very approachable and friendly.
I would recommend this home to anyone faced with having to place a loved one into long-term care.
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Review of

Delves Court

from Mark H (Resident) published on 16 December 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
Being a resident at Delves Court I speak from personal experience. The managers and staff are very friendly and will go out of their way to help you. Your room will be nicely decorated with wooden flooring, and underfloor heating, an ensuite toilet and a TV. The garden is well maintained with neat lawns,
patios, tables and chairs. Apart from having your own private room, there is a communal room on each floor if you want to mix and chat with other residents so if you're looking for a care home, I would look no further than the Delves. It's a 10/10 from me.
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Review of

Delves Court

from S D (Daughter of Resident) published on 8 December 2022
Submitted via Website • Report
Overall Experience 1.0 out of 5
We are pursuing a case of neglect and negligence against the care home and Walsall Health Service as the home failed to recognise the demise of our father (he was dying from dementia); they failed to keep the family informed that he had stopped eating and drinking and they sent him to die in a cubicle
at the A&E department in the local hospital.
In their incredulous response to our complaint, they have admitted their negligence and also have stated they are not an acute unit as they advertise on their website they are so I would not leave your relatives here.
I would give them a zero as they do not deserve a one star.
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Review of

Delves Court

from Donna C (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
Having experienced the very worst scenario at a step down assessment bed placement and a prolonged hospital stay as a result of poor care, my dad became a resident at Delves Court, initially with one to one nursing care in September.
From the day we looked around the staff have endeavoured not only
to treat Dad with empathy, understanding and genuine care, but they have also supported us as a family with the transition.
I cannot thank the manager, care staff, housekeeping, cooks, not forgetting maintenance and activities girls who took him for a day out last week that I am informed was as enjoyed by staff as much as Dad, he was genuinely happy and settled, he had the best day for too many months.
Real team work goes into providing this level of care, you should be very proud of yourselves, there are many facilities that could learn a lot from the way you do things.
Thank you all.
Reply from Patricia Burton, Interim Manager at Delves CourtThank you very much for your positive feedback and support. I will share this with the team at Delves Court. Patricia
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Review of

Delves Court

from Lesley E (Friend of Resident) published on 7 December 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
My ex-partner has been a resident at Delves Court for three weeks now and I am really pleased with the way he has been looked after, the managers and staff are amazing and treat residents with care and they will go above and beyond to do this, they are really friendly and listen to what the residents
need. I would absolutely recommend Delves Court to anyone that needed them for family members or loved ones to be cared for, nothing is any trouble for the staff to do, meals are really good and drinks are not only given to residents but also relatives.
Reply from Patricia Burton, Interim Manager at Delves CourtThank you so much for the positive feedback. I will pass this onto the team at Delves Court. Patricia
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Review of

Delves Court

from Diane S (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely home for my mom and dad. They have received nothing but kindness and support. Both have challenging needs as both are a bit deaf and Dad is nearly blind as well as having Alzheimer's. Any queries or concerns are always dealt with quickly. Always something going on there, painting, a quiz,
bingo, word searches and sometimes an entertainer. They listen to residents as well as relatives. Very happy.
Reply from Patricia Burton, Interim Manager at Delves CourtThank you so much for the positive review/feedback. It is an absolute pleasure to care for your parents. I will pass this review on to the team at Delves. Thank you. Patricia
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Awards / Recognitions (9)

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