Care Home Owned by Hartford Care Group Ltd in Dorset

Activities Co-ordinator had a table of ladies cackling with laughter over some decorations they were making and later in the day a young pianist led the room in singing, whistling and dancing; he also allowed one of the residents to surprise us all with how well she can play! The joy was palpable.

is always lovely I am always offered a cuppa and a piece of cake.the hairdresser is very nice mums enjoys having her hair done.her room is always clean and all the staff are very kind

and peace of mind for the care of my mum. Thank you.

home is also keen to encourage family members to participate - the recent relatives' meeting was an opportunity for the home to lay out it's plans for the short (and longer) term, and for relatives to ask questions. All rounded off with a fun quiz.
Though the staff put in a lot of work for these events, my siblings and I see them also putting the same effort in for the more mundane activities and tasks (this includes the housekeeping and catering staff who seem to know the names of all the residents). We feel we made the right decision when choosing The Laurels.

welcome and for all that you do, she has gone back to how she was 2 or 3 years ago.

as all events have been. So impressed and I think the team always go above and beyond to make us feel welcome.

items of laundry - e.g. if you can recommend suitable ways to label.

the residents needs first. I couldn't wish mum to be in a better residential home. Thank you all.

and always prepared to assist with inquiries.

level of care is a really high standard. My mother-in-law now always looks clean and tidy. She is warm and safe, thanks to the friendliness and hard work of the carers. The manager is always approachable and accessible.

and there is always a variety for the residents. Overall experience is 10/10.