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Care Homes Owned by Hartford Care Group Ltd in Wiltshire

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Only the locations & reviews in Wiltshire for Hartford Care Group Ltd are being shown.

Hartford Care Group Ltd Locations in Wiltshire (2)

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2 Care Homes owned by Hartford Care Group Ltd in Wiltshire

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Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL
9.740 Reviews
Cotswolds Rise Care Home
Cotswolds Rise Care Home
"Very good u packing and welcome . Lots of interesting things happening . Nice room with door to garden , comfy bed . Lovely suite shower..."Read all 40 reviews

from £1,600 / weekSize 66 rooms

Location Type: Care Home

Cotswolds Rise Care Home is ideally located in a residential area of Swindon, it offers convenient access to a range of amenities including shops, cinema and a library. At Cotswolds Rise, they provide... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Ashley Grange Nursing Home
Lode Hill, Downton, Salisbury SP5 3PP
8.942 Reviews
Ashley Grange Nursing Home
Ashley Grange Nursing Home
"My husband came to Ashley Grange for end of life care from discharge from Salisbury after an operation for hip fracture. Aged 92 with nil..."Read all 42 reviews

from £1,450 / weekSize 55 rooms

Location Type: Care Home

Ashley Grange is a delightful character residential and nursing home, nestled in the beautiful Wiltshire countryside and on the stunning New Forest border. Located just outside of the beautiful village... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Hartford Care Group Ltd Reviews in Wiltshire (82)

9.4

Hartford Care Group Ltd has a Group Review Score of 9.4 (9.413) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Showing 82 reviews matching selected criteria
Review of Ashley Grange Nursing Home from Yvonne E (Wife of Resident) published on 19 August 2026 Submitted via Postal Card•
Overall Experience

My husband came to Ashley Grange for end of life care from discharge from Salisbury after an operation for hip fracture. Aged 92 with nil mobility some cognitive impairment and an inability to communicate anything of his former personality and status, he was non-the-less treated with dignity and professionalism from dedicated staff within this facility which was run and managed by lovely people.

↩Reply from natalie Davies, home manager at Ashley Grange Nursing Home

Thank you for taking the time to share your kind words. It was a privilege to care for your husband during his time at Ashley Grange, and we are pleased that you felt he was treated with dignity, compassion and professionalism. Your lovely comments will be shared with the team, who will greatly appreciate them.

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Review of Ashley Grange Nursing Home from C P (Wife of Resident) published on 12 August 2026 Submitted via Postal Card•
Overall Experience
Very welcoming, with great settling in experience

Staff approachable with any queries

↩Reply from Daisy McGrail, Marketing Assistant at Ashley Grange Nursing Home

Thank you for your lovely feedback. We're delighted to hear that you found the home welcoming and had a positive settling in experience. It's wonderful to know that our team has been approachable and supportive. We really appreciate you taking the time to share your experience with us.

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Review of Ashley Grange Nursing Home from Neil M (Son of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience
A very committed helpful team - incredibly responsive to concerns. I was told that Ashley grange is on the up and up and I should know being a local doctor in the area..

That view is also shared by palliative care teams.

↩Reply from natalie Davies, home manager at Ashley Grange Nursing Home

Thank you very much indeed for your lovely feedback it is very much appreciated

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Review of Cotswolds Rise Care Home from Marilyn T (Power of Attorney of Resident) published on 3 August 2026 Submitted via Website•
Overall Experience
Very good u packing and welcome .
Lots of interesting things happening .
Nice room with door to garden , comfy bed . Lovely suite shower room .

Friendly staff , always obliging and helpful . Food looks good .

↩Reply from Daisy McGrail, Marketing Assistant at Cotswolds Rise Care Home

Thank you for your lovely review. We're so pleased you've felt welcomed and are enjoying your room and the activities. It's wonderful to hear you're settling in well and we appreciate you taking the time to share your experience.

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Review of Cotswolds Rise Care Home from J B (Sister of Resident) published on 29 July 2026 Submitted via Website•
Overall Experience
My sister needed respite care following a fall and subsequent hip replacement. Cotswold Rise provided a safe space for her to recover and regain her confidence.
The staff were lovely, helping her to continue practicing walking up stairs. She particularly enjoyed the visits from the hairdresser & chiropodist as well as the companionship of the other residents.

The food was good, particularly the cooked breakfasts & cakes !

↩Reply from Daisy McGrail, Marketing Assistant at Cotswolds Rise Care Home

Thank you for your lovely review. We're so pleased your sister had a positive respite stay with us and felt safe and supported during her recovery.

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Review of Cotswolds Rise Care Home from Stuart F (Son of Resident) published on 28 July 2026 Submitted via Website•
Overall Experience

My mum has been visiting Cotswold Rise on average once a week for respite day care since March 2026, with a couple of short overnight stays. We have found the home to be clean, and the staff / residents very welcoming which has helped make her feel part of the community there from the very start. There are lots of activities that the staff organise daily which is nice and the staff are very caring and supportive.

↩Reply from Lilly McNeill, Marketing Assistant at Cotswolds Rise Care Home

Thank you so much for taking the time to share your kind feedback. We're delighted to hear that your mum has felt so welcome at Cotswold Rise and has become part of our community. It's wonderful to know that our caring team, welcoming residents and varied activities have helped make her visits so...  

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Review of Cotswolds Rise Care Home from Hannah W (Daughter of Resident) published on 25 June 2026 Submitted via Website•
Overall Experience

Dad has been in Cotswold Rise for a while now, being one of the first intake. This was and continues to be a daunting experience for us all, including dad. The caring and supportive staff within Cotswold Rise continually support the family, helping us navigate dementia and Alzheimer's, a first for our family. They always have time for explaining and reassuring us and the care dad has received has been amazing. It's not just the residents that receive a high level of care and support, it's the family too. We cannot thank the staff enough for all they do for us and dad, even within the challenges of Alzheimer's. If you are considering a home from home for your loved one, you must visit Cotswold Rise. You won't be disappointed.

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home
Thank you for your heartfelt review and for sharing your family's experience. We understand how challenging and emotional the journey with dementia and Alzheimer's can be, and we are honoured to support both your dad and your family through it.

Your kind words about our team's care, reassurance,...  

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Review of Cotswolds Rise Care Home from Jean A (Daughter of Resident) published on 25 June 2026 Submitted via Website•
Overall Experience

Mum has been so well looked after for the 2 yrs 4 months she has now been in the care home. She settled from the very first day she arrived at the age of 99 years old not long after the Care Home opened. Staff have been so attentative and caring towards Mum in all that time. A comfort to family knowing she is so well cared for and happy in her surroundings. I can highly recommend Cotswolds Rise Residential Care Home

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home
Thank you for your wonderful review and recommendation. We are delighted to hear that your mum settled in so quickly and has been happy with us over the past two years and four months.

It means a great deal to know that our team's attentive and caring approach has provided comfort and reassurance...  

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Review of Cotswolds Rise Care Home from Ash L (Grandson of Resident) published on 22 May 2026 Submitted via Website•
Overall Experience

Nice friendly helpful staff. Good facilities and clean , seem very caring and make you all feel welcome nice space outside and plenty of opportunity for socialising playing games or watching the soaps on TV

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home

Thank you for your kind feedback. We are pleased to hear that you find our staff friendly and helpful, and that you feel welcomed in the home. It's also great to know you are happy with the facilities, cleanliness, and outdoor space, and that there are plenty of opportunities for socialising and activities. We really appreciate you taking the time to share your thoughts.

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Review of Cotswolds Rise Care Home from N D (Son of Resident) published on 22 May 2026 Submitted via Website•
Overall Experience

Really lovely place and really happy with everything really look after mum and she is happy and chilled and it's very clean and tidy and look after mum so well and feel so welcome and friendly would be happy to recommend

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home

Thank you for your lovely feedback. We are very pleased to hear that your mum is happy, relaxed, and well cared for, and that you find the home clean, welcoming, and friendly. Your recommendation means a great deal to us, and we truly appreciate your kind words.

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Review of Cotswolds Rise Care Home from J T (Grandson of Resident) published on 20 May 2026 Submitted via Website•
Overall Experience
I can't thank the team enough for the care and kindness they've shown my Grandma. Once reluctant to go into a care home, she quickly grew fond of the staff, environment and care provided. The staff are genuinely compassionate, attentive and always willing to go the extra mile to make residents feel comfortable and valued. The home itself truly feels like a home rather than a facility.

It has given myself and my family real peace of mind knowing my grandma is so well looked after. Highly recommend.

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home
Thank you so much for your heartfelt review. We're truly touched by your kind words and delighted to hear that your Grandma has settled in so well at Woodchurch House. It means a great deal to us that she feels comfortable, valued, and at home in our care.

Our team works hard to create a warm,...  

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Review of Cotswolds Rise Care Home from Leigh W (Son of Resident) published on 27 April 2026 Submitted via Postal Card•
Overall Experience

Friendly, informative, caring. Nothing is a bother. Activities daily. Welfare at the forefront.

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home

Thank you for your kind feedback. We're really pleased to hear you've found our team friendly, caring, and supportive, and that our daily activities and focus on residents' wellbeing stand out. Your comments mean a great deal to us, and we truly appreciate you taking the time to share them.

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Review of Cotswolds Rise Care Home from J R (Daughter of Resident) published on 10 February 2026 Submitted via Website•
Overall Experience
I would like to thank the staff for the kindness and care they showed my mother when she recently celebrated her 90th Birthday while living at Cotswold Rise.
A family birthday tea was organised in The Garden Room and the staff went out of their way to make the day special.

It was reassuring to see how well she was supported and how much care was taken to help her enjoy such an important occasion.

↩Reply from lilly mcneill, Marketing Apprenticeship at Cotswolds Rise Care Home

Thank you for your lovely feedback. We're so pleased to hear that your mother's 90th birthday was such a special occasion and that you were able to celebrate together in The Garden Room. Our team takes great pride in making milestone moments meaningful and it's wonderful to know the care and...  

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Review of Cotswolds Rise Care Home from K H (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card•
Overall Experience

My mum has resided at Cotswolds Rise Care Home since June 2025. She is treated with compassion and care by all staff. The residents have regular activities to keep them engaged. The food is also superb. Mum was taken to hospital. Special thanks to Poojs (senior carer) for her care and compassion whilst mum was ill. Pooja also took the time to contact me to keep me updated via mobile.

↩Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care Home

Thank you for taking the time to write this lovely review. We are pleased to hear how happy you are with the care and support your mum receives at Cotswolds Rise. It is heartwarming to know that during a period of ill health the team kept you informed at all times. We will pass on your kind words to the team at Cotswolds Rise.

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Review of Cotswolds Rise Care Home from W L (Friend of Resident) published on 17 December 2025 Submitted via Postal Card•
Overall Experience

First visit to Margaret. Beautiful place, very impressed with everything and Pooja was very helpful. Margaret seems very happy which is the main thing.

↩Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care Home

Thank you for taking the time to write this review. We are delighted to hear how happy your friend is at Cotswolds Rise and that your first visit was very positive. We look forward to welcoming you back. Your kind words will be passed on to the team at Cotswolds Rise.

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Review of Cotswolds Rise Care Home from S H (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card•
Overall Experience

Lovely spacious care home - like a hotel. Good size and well equipped bedroom & ensuite. Staff kind and friendly. Food excellent. Bins and rubbish not emptied or removed daily. Clothes not labelled in order to be washed. Clothes lost. Table/pill found on floor of bedroom. Dirty bed linen not seen until pointed out by family. No floor sensor mat as promised to monitor dad at night. Dad's legs not regularly washed and treated leading to bleeding and soreness. No consistent supervision when walking and lack of regular monitoring. Family seeking recompense.

↩Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care Home

Thank you for taking the time to share your feedback. We're pleased to hear your positive comments about the home, our friendly staff, and the quality of the food.

We're sorry, however, for the concerns you've raised regarding your father's care. Our Home Manager has spoken with the family and...  

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Review of Cotswolds Rise Care Home from L D (Niece of Resident) published on 1 October 2025 Submitted via Website•
Overall Experience

I visited my uncle at this care home last week, He moved in a couple of months ago. The staff was very friendly and the home was spotless. My uncle has settled in and he is enjoying the activities that are to offer. I haven't seen him this happy in years. THANK YOU to all the staff! Keep up the good work.

↩Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care Home

Thank you for taking the time to write this review. We are pleased to hear how happy and settled your uncle is at Cotswolds Rise and he is enjoying all the activities on offer. We will pass on your kind words to the team at Cotswolds Rise.

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Review of Cotswolds Rise Care Home from A B (Grandson of Resident) published on 26 September 2025 Submitted via Website•
Overall Experience
My grandmother has been living at Cotsworld Rise a while now, and we couldn't be happier. The staff are so caring and always take time to chat with her. She especially loves the activities - bingo night is her favorite!
The home is clean, welcoming, and feels like a real community. Her room is cozy and a great size, and we always feel reassured knowing she's safe and well looked after. We're so grateful for the kindness and attention the Gemma, Tim and the team show her every day.

I would highly reccomend Cotsworld rise for the quality of care and the building is beautiful.

↩Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care Home

Thank you for taking the time to write this review. It is lovely to know how happy your grandmother is at Cotswolds Rise and that, as a family, you are happy with the care and support she receives. We are pleased she is enjoying the activities programme on offer and she looks forward to the bingo nights. We will pass on your kind words to the team at Cotswolds Rise.

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Review of Cotswolds Rise Care Home from Laura P (Wife of Resident) published on 22 September 2025 Submitted via Postal Card•
Overall Experience

He spends a Monday morning at Cotswolds Rise. He is happy to visit but I find it difficult to judge if he is happy as he is always emotional when I fetch him.

↩Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care Home

Thank you for taking the time to write this review. We understand the emotions involved in staying in a care home setting and the team are consistent in doing their best to support these emotions. We would like to thank you for your continued trust in looking after your loved one. We will pass on your comments to the team at Cotswolds Rise.

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Review of Cotswolds Rise Care Home from L M (Daughter-in-law of Resident) published on 11 September 2025 Submitted via Postal Card•
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My mother-in-law had a 2 week respite stay after her care home closed suddenly.
Cotswolds Rise supported the transfer of residents and professionals to this new home with grace and compassion.
Mother-in-law enjoyed her stay and felt she was a favorite with staff before moving back in county.

Thank you for bantering with her and making her feel special.

↩Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care Home

Thank you for taking the time to write this review. It is wonderful to hear how much your mother in law enjoyed her stay at Cotswolds Rise and that the team made her, and you as a family, feel very welcome and made the transition easier. We hope she is settling well in her new home. We will pass on your kind words to the team at Cotswolds Rise.

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