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Care Home Owned by Hartford Care Group Ltd in Derbyshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hartford Care Group Ltd in Derbyshire

Only the locations & reviews in Derbyshire for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2256 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in Derbyshire (1)

 - Browse 1 Care Home owned by Hartford Care Group Ltd in Derbyshire
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The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH 
9.7 10 reviews
The Lodge, High Peak, Derbyshire
"My mum has been a resident for just over two years before her sad passive. The nursing home staff have been amazing during her time whilst…"   Read all 10 reviews
  • from £1,042 / week
  • 36 Rooms
Location Type Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Hartford Care Group Ltd Reviews in Derbyshire (10)

9.4

Hartford Care Group Ltd has a Group Review Score of 9.4 (9.371) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

The Lodge

from Helen H (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for just over two years before her sad passive. The nursing home staff have been amazing during her time whilst she was resident and also very respectful when I visited after her passing. It was a comfort to know that mum had the staff as her family while we couldn't be there
due to the distance that we lived away from her. The staff team had been constant while was was here and they were all so friendly and cared for her. On behalf of my mum and family, thank you for taking such good care of her. I know she will be missed.
Reply from claire dixon, registered manager at The Lodgethanks for the lovely comments it was a pleasure to look after mum and you are correct she is missed, i will pass thanks on to staff thankyou claire
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Review of

The Lodge

from J K (Wife of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband settled in right away and seemed settled. I couldn't fault the care he received, always washed, dressed, beard and hair trimmed. Every member of staff I came across were lovely. His room and the whole of The Lodge were always lovely and clean. Thank you.
Reply from claire dixon, registered manager at The Lodgethankyou for the lovely comments, he very quickly became part of the chapel lodge family, it was a pleasure to care for him, I will pass onto the staff thankyou again Claire
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Review of

The Lodge

from C H (Son-in-law of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lodge looked after my Mother In Law for about 4 weeks for end of life care.
All the staff were very caring and welcoming.
Despite the sad circumstances they made the daily visits so much more pleasant with there attitude and help.
Nothing was too much trouble and they were very thoughtful &
kind
Thankyou The Lodge
Reply from Jenni Laffoley, Head of Marketing at The LodgeWe are very sorry for your loss and offer our sincere condolences to you and your family. We are pleased to hear the team were able to provide such caring and supportive support during a very difficult time. Your kind words are greatly appreciated.
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Review of

The Lodge

from Martin H (Son of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in The Lodge nursing home for 5 weeks for end of life care. From the moment mum entered the home she was shown love, care and compassion, also ourselves from every member of staff, nothing was ever too much trouble and always done with a smile. The care was exceptional. Mum was shown the utmost
dignity from entering the home until leaving with the staff forming a guard of honour for her final journey.
Reply from Jenni Laffoley, Head of Marketing at The LodgeThank you for sharing your experience. We are deeply touched by your kind words and feel honored to have been able to care for your mum during such an important time. Providing compassionate, dignified care is at the heart of everything we do, and it means so much to hear that this made a difference for both your mum and your family.
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Review of

The Lodge

from Sandra M (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family would like to take this opportunity to express our heartfelt gratitude to all staff for the kindness, care and compassion that was given to our dear mum.
She was only with you for a relatively short period of her long life of 95 years but you all helped her to initially accept that she was
safer in a care home setting and then you all did everything you could to make her comfortable and as happy as possible.
We cannot name you all but we would like to highlight the roles within the home: nurses, carers, activity, cleaning, housekeeping, laundry, kitchen and handyman that all played a significant part in looking after mum. We know she enjoyed many a chat with you all about her past life and travels.
We would also like to thank the staff for the respectful and dignified way that they cared for mum and ourselves in her last three days.
Reply from Claire Dixon, Registered Manager at The Lodgethankyou for your lovely comments so please the team helped and you were happy with the care at the lodge
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Review of

The Lodge

from Louise H (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here 6 years now and didn't think she would be this well at 83 in November 27 th ! Dementia staff are amazing again I am very happy with my mum's care here xx The activity lady's .. the carers they all have a heart for my mum Judy xx thanks again the lodge for looking after my mum
x Judy x
Reply from Claire Dixon, Registered manager at The Lodgethank you its great to hear comments like this, we try hard to provide the care our residents deserve, mum is star and a pleasure to care for thanks from us all
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Review of

The Lodge

from Kris S (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our father to the Lodge because he needs nursing care. His dementia is too advanced for a full-time live in carer. He has been there for 8 months. He settled quickly and I was encouraged to do whatever I wanted to support him - which was visit frequently. They are very caring and very client-centred.
They take the view that this is his home and he should be free to move about as he wants. If there is an issue - they look for solutions that solve the issue in the kindest possible way and listen to any suggestions we have.
It has been a huge relief to us to know that he is safe, surrounded by kind people and wee-cared for. He is content - for which we are very grateful. A GP visits every week and if he needs treatment they call me straightaway. It feels as if we are in genuine partnership dedicated to his well-being.
Reply from Claire Dixon, Registered manager at The Lodgethankyou so much for your lovely comments i will pass on to staff
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Review of

The Lodge

from Kath C (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has dementia, and he is being wonderfully cared for in the Lodge. The staff are extremely kind and very flexible, ensuring that dad feels at home. The food is excellent, and the activity coordinators do a very good job of ensuring that the residents have a wide variety of things to do. The home
has a warm and friendly atmosphere.
Reply from Claire Dixon, Registered manager at The Lodgethankyou so much for your lovely comments i will pass onto staff
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Review of

The Lodge

from B M (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (88) came here after the hospital advice. She is unable to walk and has many health complications. The care here is tremendous. Overall the staff are very friendly, always cheerful and kind. It is the kindness that shines above all else in this home. It is a happy place and all the residents
are relaxed, forming a wonderful home-like relationship with carers, nurses and admin staff. There is always some activity happening. We can visit whenever we like and the home is always clean - a tea trolley always doing the rounds.
Reply from Claire Dixon, Registered manager at The Lodgethankyou so much for your lovely comments i will pass onto staff
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Review of

The Lodge

from Tracey S (Daughter-in-law of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We transferred our late Father in Law over to The Lodge from a different care home following a Decision Support Tool assessment. The Manager was so helpful and assisted us liaising with adult social care and the other care home in order to move him rather quickly. Dad moved there just before Christmas
and the difference in the 2 homes was amazing. The Lodge was like a 5 star in comparison.
The home itself is beautifully presented with nurse on sight. There are daily activities ensuring residents get involved with games etc. Staff are wonderful and always ask if we want a brew etc. Dad had an amazing Christmas there but his condition deteriorated not long after arriving. The final stages of dementia. The staff kept us informed regularly and again the manager ensured the doctor was called and fast track put in place. I can honestly say these people really care and I would have no hesitation in recommending this lovely place to families looking to place their loved ones in a kind safe environment.
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Awards / Recognitions (9)

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