1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Hartford Care Group Ltd
  4. Locations Owned by Hartford Care Group Ltd in Kent

Care Homes Owned by Hartford Care Group Ltd in Kent

Jobs
9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in Kent

Only the locations & reviews in Kent for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2147 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in Kent (10)

 - Browse 10 Care Homes owned by Hartford Care Group Ltd in Kent
List View
Map View
Sort By
Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY 
9.9 73 reviews
Hazeldene House, Tunbridge Wells, Kent
"If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but…"   Read all 73 reviews
  • from £2,125 / week
  • 75 Rooms
Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS 
9.7 42 reviews
Cornford House, Tunbridge Wells, Kent
"Everyone has been exceptionally friendly we have been here before and its great that it has not changed so pleased to know my father will…"   Read all 42 reviews
  • from £2,125 / week
  • 70 Rooms
Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN 
9.7 55 reviews
Woodchurch House, Ashford, Kent
"My brother arrived n Christmas Eve. The move caused some minor confusion and it took some days for him to feel settled and this included…"   Read all 55 reviews
  • from £2,125 / week
  • 85 Rooms
Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF 
9.6 12 reviews
Wantsum Lodge, Ramsgate, Kent
"I have been visiting my 99-year-old friend over the many years she has been at Wantsum Lodge, but only annually as I live abroad. Every…"   Read all 12 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 32 reviews
Hawkhurst House, Cranbrook, Kent
"Dad came to Hawkhurst in Nov 24 this was a tough decision but a necessary one. us as a family cannot recommend Hawkhurst enough the care,…"   Read all 32 reviews
  • from £2,125 / week
  • 54 Rooms
Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawkhurst House PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 44 reviews
Hawkhurst House PAU, Cranbrook, Kent
"Having been transferred from Pembury to Hawkhurst House for non weight bearing physio, I was very emotional. After a couple of days I felt…"   Read all 44 reviews
  • from £2,125 / week
  • 31 Rooms
Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.3 20 reviews
Hawkinge House 2nd Floor Unit, Folkestone, Kent
"We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at…"   Read all 20 reviews
  • from £2,125 / week
  • 60 Rooms
Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawkinge House Proactive Assessment Unit
1 Hurricane Way, Hawkinge, Folkestone CT18 7SS 
8.9 8 reviews
Hawkinge House Proactive Assessment Unit, Folkestone, Kent
"My dad has been looked after amazingly . From every aspect , management and carers have been superb. Level of medical care has been second…"   Read all 8 reviews
  • from £2,125 / week
  • 62 Rooms
Location Type Care Home

Hawkinge House Proactive Rehabilitation Unit, PRU for short, is a rehabilitation unit for patients that have been in an acute setting and require further support before returning to their home, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawkinge House
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
8.6 20 reviews
Hawkinge House, Folkestone, Kent
"My father appears happy, says the staff are lovely. His appearance when visiting is always neat, always makes an extra effort when my…"   Read all 20 reviews
  • from £2,125 / week
  • 146 Rooms
Location Type Care Home

Hawkinge House, located in Hawkinge, in Folkestone, is a 60-capacity care home from the portfolio of Harford Care that specialises in a wide range of nursing requirements, while also offering day ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Ramsgate Care Centre
66/68 Boundary Road, Ramsgate CT11 7NP 
7.8 2 reviews
Ramsgate Care Centre, Ramsgate, Kent
"After looking into care homes for my mum I stumbled across this wonderful place. Mum has been here since April 25 and settled in so much…"   Read all 2 reviews
  • from £1,400 / week
  • 50 Rooms
Location Type Care Home

Choosing care for a loved one can feel overwhelming, and Ramsgate Care Centre aims to make that decision easier by offering reassurance, experience and genuine warmth. Based in Ramsgate, the home ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews in Kent (308)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.289) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

Overall Experience
  • 261
  • 34
  • 6
  • 1
  • 6
Date Published
  • 308
  • 51
  • 85
  • 152
  • 156
Reviewer Connection to Hartford Care Group Ltd
  • 131
  • 48
  • 18
  • 15
  • 13
  • 12
  • 11
  • 9
  • 8
  • 8
  • 8
  • 6
  • 4
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Hazeldene House

from L H (Granddaughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but the staff treated her with dignity and respect and were so caring. We knew she was in safe hands. Even when she passed away the staff and nurses were absolutely
lovely and I can't thank them enough for the care they gave her throughout. Thank you.
Reply from Jenni Laffoley, Head of Marketing at Hazeldene HouseThank you for your heartfelt review. We are deeply sorry for your loss and extend our sincere condolences to you and your family.

It means so much to hear that your nan felt cared for with dignity and respect, and that our team could provide comfort during her time at Hazeldene. Your kind words will be shared with the staff, who will truly appreciate knowing their care made a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wantsum Lodge

from Wendy C (Friend of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my 99-year-old friend over the many years she has been at Wantsum Lodge, but only annually as I live abroad. Every time I find the staff friendly, the building clean and no "old people's home" smell. I witness staff talking to people patiently, appropriately and with respect.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you for sharing your experience and for taking the time to leave such kind feedback. We're delighted to hear that each time you visit, you find our team friendly and the home clean and welcoming. It means a lot to know that you have seen our staff treating residents with patience, respect, and kindness. Your comments will be shared with the team, who will be delighted to hear the positive feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wantsum Lodge

from R P (Son-in-law of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident at the home since July 2021. She recently passed away. During the whole time she was looked after the home, the care she received was exceptional. She was looked after by people who genuinely cared for her as they do for all the residents.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you for your kind words. We are very sorry for your loss and send our sincere condolences to you and your family. It means a great deal to know that your mother-in-law received the care and compassion we strive to provide every day. We shall share your feedback with the team, who will really appreciate your lovely comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkhurst House PAU

from K C (Respite Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been transferred from Pembury to Hawkhurst House for non weight bearing physio, I was very emotional.
After a couple of days I felt relaxed and comfortable with the care and kindness of staff in all areas.
I can't name them all but they know who they are. When I was sad they were there and
when I laughed we laughed together.
Thank you all so muchxxxx
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUI truly appreciate you taking the time to submit a review, thank you. The team were pleased to assist you in your recovery journey and I will share this review with them.
We wish you all the best for the future.
Gail and the PAU Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cornford House

from A S (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been exceptionally friendly we have been here before and its great that it has not changed so pleased to know my father will be so well looked after.
Reply from Jenni Laffoley, Head of Marketing at Cornford HouseThank you so much for your kind words. We're delighted to hear that your experience with us continues to be so positive, and we'll make sure your father receives the best care possible. It means a lot to us that you feel confident and comfortable returning to Cornford House
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House 2nd Floor Unit

from H C (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at ease straight away. The staff were very helpful when I called in the evenings to check on Mum. I was happy to leave Mum in their care as I got a very good feeling
from Hawkinge House.The rooms were welcoming and very clean and homely. Thank you to the staff for all their hard work and care. You all made the experience so much easier for me and less stressful.
Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitThank you so much for taking the time to share such a thoughtful review. We are delighted to hear that you felt welcomed and reassured during your visit to Hawkinge House. Creating a calm, clean, and homely environment is incredibly important to us, and its wonderful to know that this helped put you at ease.
Wendy and the team will be truly grateful for your kind words. Our staff work hard to provide compassionate, personcentred care, and knowing that you felt confident and comfortable leaving your mum with us means a great deal. We are also pleased that you found our evening updates helpful supporting families is just as important as supporting the people we care for.
Thank you again for your appreciation and trust. It was our privilege to support your mum, and were glad we could make the experience a little less stressful for you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wantsum Lodge

from C R (Niece of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find all the staff are friendly and approachable, if you ask, nothing is too much trouble. There have been times when my uncles hair has not been washed or his teeth cleaned. There have been occasions where he has been returned to his room and left without the TV on. Mostly things are done and the
staff are always very kind to him.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you for taking the time to share your feedback. We're pleased to hear that you find our team friendly, approachable and kind to your uncle, as providing compassionate care is very important to us.

We're sorry to hear about the occasions you mentioned regarding personal care and ensuring your uncle is comfortable in his room. Your feedback is important and helps us improve. Please do feel free to speak with a member of the management team so we can look into this further and ensure your uncle continues to receive the highest standard of care. Thank you again for sharing your thoughts with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House

from K B (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father appears happy, says the staff are lovely. His appearance when visiting is always neat, always makes an extra effort when my father is going out. Food is enough for his appetite. The home is always clean and tidy. The staff are always friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House 2nd Floor Unit

from Sue S (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff on the 2nd floor south of Hawkinge House to be helpful and caring. They look after mam very well, and she is happy there. Whenever I take her out, they help get her ready and transparent. There is a nice atmosphere, and the environment is very welcoming. They understand
mum's needs, habbits and listens and respects her wishes.
Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitThank you so much for taking the time to share such a thoughtful review. We are delighted to hear that your mam is happy on 2nd Floor South and that you continue to find the team helpful, caring, and supportive.
Our staff work hard to ensure every resident feels respected, understood, and comfortable, so it is wonderful to know that your mam's needs, habits, and wishes are recognised and honoured. Creating a warm, welcoming atmosphere is something we pride ourselves on, and your feedback means a great deal to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House 2nd Floor Unit

from T P (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been at Hawkinge for a year and the care she has received from all the staff originally in PAU and now on second floor has been amazing. The individual attention that residents receive is truly outstanding. I've seen staff take the time to sit and hold someone's hand to reassure them, laugh
and joke with residents and treat them with dignity and respect at all times.
The atmosphere at Christmas was lovely with all the staff dressed in festive jumpers and a beautifully decorated table ready for lunch which itself looked delicious!
Mum recently celebrated her birthday and we arrived just in time to celebrate with the staff who provided cake, a card and a present! It was a really lovely gesture and made the day special for mum.
It's been a really tough year for us as a family but knowing that mum is safe and well cared for has made all the difference.
Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitThank you so much for taking the time to share such a heartfelt review. It means a great deal to all of us at Hawkinge House to know that your mum has felt safe, supported, and well cared for over the past year.
We are delighted to hear that the teams in both PAU and on the second floor have made a positive difference to your mum's wellbeing. Our staff take great pride in offering personalised, compassionate care, and your comments about the meaningful moments-holding a hand, sharing a laugh, offering reassurance-truly reflect what we strive for every day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodchurch House

from Sue S (Sister of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother arrived n Christmas Eve. The move caused some minor confusion and it took some days for him to feel settled and this included the need to change rooms. The staff has been unfailingly kind throughout all of this and helped him to settle in. They understand his individual need and are kind
to him. The senior staff have been very helpful to me as I navigate the systems. This home is way ahead of his former home and I rest easy knowing he is in good hands.
Reply from Jenni Laffoley, Head of Marketing at Woodchurch HouseThank you for your kind review. We're so pleased to hear that your brother is settling in well and that our team has been able to support both him and your family during this transition. We understand how unsettling a move can be, and we're glad the initial adjustments and room change have helped him feel more comfortable.

Thank you again for placing your trust in us to care for your brother. It means a great deal to know that you can rest easy knowing he is well cared for at Woodchurch House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldene House

from J U (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was sent to Hazeldene care home from ashford for a 4 wk assessment
Upon arriving there to visit her I was greeted by staff who were smiling and making me very welcome
My mum was very poorly and was treated with kindness care and expert nursing she was quickly seen by the doctor a care plan
was put in place the care staff were attentive and visited her room regularly as did the nurses on duty they all made her feel safe and listened to she had a motion sensor was placed in the room to alert staff of any movement especially at night and they attended quickly
my mums health deteriorated and she was placed on palliative care I cannot praise enough all of the staff who looked after her they kept me fully informed when she had DKA she refused to go to hospital so they treated her there and respected her decision
My mum died 5 days later in a calm atmosphere with no pain
This is a special place people are respected loved and so are their families
Thankyou
Reply from Katie Wickison, New Resident Manager at Hazeldene HouseThank you kindly for the review, especially at such a time as this. I am glad you received all the treatment and support you needed and that our staff did all that they could for you both. Our heartfelt condolences go out to you and your family. It was a pleasure to care for your mother during her time with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House 2nd Floor Unit

from D S (Son of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's stay here has been very nice, although her experience has been limited as far as activities because she is bedbound. I would like to say the care and attention from the staff has been second to none, always friendly and very attentive to my mum's specific level of care needs. Thank you very much.
Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitThank you for your lovely feedback. I will share the feedback with the care staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkhurst House

from loren o (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came to Hawkhurst in Nov 24 this was a tough decision but a necessary one.
us as a family cannot recommend Hawkhurst enough the care, dedication, support and such a warm and lovely atmosphere. the staff are absolutely amazing.
While we all have our hard days with this sad disease everyone is so
positive, kind and compassionate.
We as a family would highly recommend Hawkhurst.
an absolute brilliant team of people.
Reply from Chris Walton-Turner, Manager at Hawkhurst HouseThank you so much for your wonderful feedback. While I know it is a difficult journey for you all, it is an absolute honour and pleasure to have your Dad living at Hawkhurst House. He has presented us with the occasional challenge, but has formed great friendships with staff and residents. His artwork is amazing and he is so proud of having it displayed! He is such a gentleman - always looking out for others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkhurst House PAU

from S L (Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I arrived at Hawkhurt House, somewhat dispirited after a brief, painful post-operative hospital stay, I was received kindly and gently taken to my spacious, comfortable room. All the staff are professional, caring and cheerful and they tend their patients, doing their best to encourage
us in our efforts to regain strength and move forward and achieve independence.
Activities are regularly organised to stimulate and entertain us. Armchair keep fit exercises, word games, musical sessions, as well as occasional periods of animal/pet interaction. Patients/visitors are readily welcomed and offered a warm drink (sometimes a sandwich or cake), much appreciated after a long journey. Menus are varied and plentiful. All the plus points make patience stay a positive experience.
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you so much for your kind and lovely review. It was our pleasure to help support you get back home. We are glad you found the care and services we offer beneficial and that you enjoyed your stay.
Best wishes for your on going recovery.
Gail and the PAU Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wantsum Lodge

from Jennifer L (Wife of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband immediately felt at home in his room. It had a warm, welcoming feel to it, and it was number 10, which made him feel important! It had its own bathroom and TV. He soon looked on it as his home. The staff were very attentive and kind. I can't praise them enough for their efforts with his care.
Physically and mentally. I could visit any time, day or night. Our dog, 'Poppy' was allowed to visit as well. We were made to feel like part of a family. A truly memorable experience. A huge thanks to everybody from me.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you so much for your lovely review. We're thrilled to hear that your husband immediately felt at home and that his room, especially number 10, made him feel so comfortable. It's wonderful to know that our team's care has made such a positive difference, and that you feel welcome to visit anytime - including with Poppy. We're so glad your experience with us was such a memorable one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House Proactive Assessment Unit

from Terry K (Father of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not wish for a better provider to look after my daughter, thank you so much. 1st class.
Reply from Jenni Laffoley, Head of Marketing at Hawkinge House Proactive Assessment UnitThank you so much for your kind words. We're truly honoured to be caring for your daughter and delighted to hear you feel she is receiving first-class support. Thank you for placing your trust in us, it's a privilege for us to support your daughter and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkhurst House

from Natasha S (Niece of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle came to Hawkhurst House following a long stay in hospital. The care he received was wonderful. The staff including management team made all the family feel welcome. Unfortunately my uncle passed away in January. A short stay but a truly wonderful stay. The site is in lovely surroundings. The
rooms are spacious and a home from home feeling. The activities they put on for residents are just right with something for everyone. The home cooked food is brilliant. Would highly recommend this care home.
It is very clear to see that Chris the manager really cares for family's and residents. Thank you Hawkhurst house
Reply from Chris Walton-Turner, Manager at Hawkhurst HouseThank you so much for this very kind feedback. Our ethos here is very much about families treating Hawkhurst House as home - visiting at times which suit you and your loved one, joining in with activities and being part of the family so I am really happy to hear this was your experience. Once again, thank you for writing a review at a time when you are still grieving about the sad loss of your uncle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodchurch House

from R W (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family are very impressed and pleased with the way our mother is being treated. She is looked after with a lot of care and affection and all her needs are being met by the carers and nurses. Our mother gets on well with all of the staff where she is shown love and respected. Our mother
enjoys all of the meals she is served and we have tasted some ourselves and can testify to this. The meals are all home cooked onsite. As a family, we feel totally supported by Jino and nothing is too much trouble. Also, the welcoming smile of Justine and her ever helpful suggestions, advice and support. Thank you to everyone. Rachel and family
Reply from Jino Joseph, New Resident Manager at Woodchurch HouseThank you so much, Rachel, for taking the time to share such a kind and thoughtful review.

It truly means a great deal to us to know that your mother is happy, well cared for, and feels respected and loved by our team. Your feedback about the care, the meals, and the relationships she has built with our carers and nurses is incredibly reassuring and motivating for everyone.

I'm especially pleased to hear that you feel supported as a family - that is very important to us. I will also be sure to pass on your lovely words to Justine and the wider team, who will be delighted to know their care, warmth, and dedication have made such a positive impact.

Thank you again for your trust and kind appreciation. It is a privilege to support your mother and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkinge House 2nd Floor Unit

from Teresa H (Mother of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful, helpful and always there to help. The place is clean. Drop of hat staff help. Lovely place. My son would like to stay forever.
Reply from lilly mcneill, Marketing Apprenticeship at Hawkinge House 2nd Floor UnitWe're delighted to hear that you've found our staff so helpful and that you're pleased with the cleanliness of the home. Knowing that your son feels so comfortable and happy here truly means a lot to us. Your feedback is greatly appreciated and will be shared with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.