Hartford Care Group Ltd in Kent | 10 Care Homes

Hartford Care Group Ltd Locations in Kent (10)

10 Care Homes owned by Hartford Care Group Ltd in Kent

Ranking affected by subscription level

List View

Map View

Hazeldene House

Romford Road, Pembury, Tunbridge Wells TN2 4AY

9.9 70 reviews

"My father came to stay at the end of November and the staff have been superb. Very caring to the residents and welcoming to us as family of…" Read all 70 reviews

Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, and community. Designed with dignity and wellbeing in… Read more about Hazeldene House

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Palliative Care
Mental Health
Visual / Hearing Impairment
Acquired Brain Injury
75 Rooms
from £2,125 / week

Cornford House

Cornford Lane, Pembury, Tunbridge Wells TN2 4QS

9.7 41 reviews

"So my dad has been in the care home since the middle of October after a nasty fall. The care he has received has been nothing short of…" Read all 41 reviews

Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing high-quality, affordable elderly care in a warm and welcoming… Read more about Cornford House

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Younger Adults
Physical Disability
Palliative Care
Visual / Hearing Impairment
Acquired Brain Injury
70 Rooms
from £2,125 / week

Woodchurch House

Brook Street, Woodchurch, Ashford TN26 3SN

9.6 53 reviews

"Both of my parents needed to go into a care home due to their health and problems. In my eyes we couldn't have found a better home. They…" Read all 53 reviews

Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of beautifully landscaped grounds, the homes stands proudly… Read more about Woodchurch House

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Learning Disability / Autism
Physical Disability
Palliative Care
Mental Health
Visual / Hearing Impairment
Alcohol / Drug Misuse
85 Rooms
from £2,125 / week

Wantsum Lodge

32 St Mildred's Road, Ramsgate CT11 0EF

9.4 7 reviews

"My mother stayed at Wantsum Lodge for two months while recovering from a broken pelvis, and we were very pleased with the care she…" Read all 7 reviews

Location Type Care Home

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Dementia Residential Care
41 Rooms
from £1,200 / week

Hawkhurst House

Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF

9.4 30 reviews

"Our family could not recommend Hawkhurst House more highly. Everyone there has been amazingly kind and friendly, and the care provided to…" Read all 30 reviews

Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, café and garden. Each floor has a dedicated nurse… Read more about Hawkhurst House

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Physical Disability
Palliative Care
54 Rooms
from £2,125 / week

Hawkhurst House PAU

Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF

9.4 42 reviews

"Mum arrived in November to HH, she was extremely frail and traumatised by her sudden decline in health, mobility and independence. Gail and…" Read all 42 reviews

Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who provide personalised support, fostering close relationships.… Read more about Hawkhurst House PAU

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Younger Adults
Physical Disability
Palliative Care
Visual / Hearing Impairment
31 Rooms
from £2,125 / week

Hawkinge House 2nd Floor Unit

Hurricane Way, Hawkinge, Folkestone CT18 7SS

8.8 16 reviews

Hawkinge House 2nd Floor Unit, Folkestone, Kent

"The staff are all excellent and go above and beyond for the residents, from what I have seen. I visit Mum 3-4 times a week, and they are…" Read all 16 reviews

Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as spouses can also be accommodated so partners can remain… Read more about Hawkinge House 2nd Floor Unit

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Physical Disability
Palliative Care
Visual / Hearing Impairment
Acquired Brain Injury
60 Rooms
from £2,125 / week

Hawkinge House Proactive Assessment Unit

1 Hurricane Way, Hawkinge, Folkestone CT18 7SS

8.7 6 reviews

Hawkinge House Proactive Assessment Unit, Folkestone, Kent

"My dad has been looked after amazingly . From every aspect , management and carers have been superb. Level of medical care has been second…" Read all 6 reviews

Location Type Care Home

Hawkinge House Proactive Rehabilitation Unit, PRU for short, is a rehabilitation unit for patients that have been in an acute setting and require further support before returning to their home, either independently, or with a package of care. For most… Read more about Hawkinge House Proactive Assessment Unit

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Younger Adults
Physical Disability
Palliative Care
Visual / Hearing Impairment
62 Rooms
from £2,125 / week

Hawkinge House

Hurricane Way, Hawkinge, Folkestone CT18 7SS

8.7 19 reviews

"My father was in the long term care for just under two years suffering from dementia. Dad was a very difficult person and sadly his…" Read all 19 reviews

Location Type Care Home

Hawkinge House, located in Hawkinge, in Folkestone, is a 60-capacity care home from the portfolio of Harford Care that specialises in a wide range of nursing requirements, while also offering day care to the local community. While pursuing quality… Read more about Hawkinge House

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Younger Adults
Physical Disability
Palliative Care
Mental Health
Acquired Brain Injury
146 Rooms
from £2,125 / week

Ramsgate Care Centre

66/68 Boundary Road, Ramsgate CT11 7NP

7.8 2 reviews

"After looking into care homes for my mum I stumbled across this wonderful place. Mum has been here since April 25 and settled in so much…" Read all 2 reviews

Location Type Care Home

Care Provided
Long Term/Permanent
Short Term/Respite
Older Person Care
Residential Care
Dementia Residential Care
Younger Adults
50 Rooms
from £1,200 / week

Review of
Hawkinge House 2nd Floor Unit
from Karimah B (Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Amazing staff.

Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitThank you so much for taking the time to leave us a review.

Kind regards
Shelly

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House 2nd Floor Unit
from Jane B (Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Excellent.

Reply from shelly Watson, Registered MAnager at Hawkinge House 2nd Floor UnitHello Jane
Thank you for taking the time to leave us a review.
Kind regards
Shelly

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkhurst House PAU
from Ann J (Respite Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

First impression of home were very good. Administrative staff very pleasant and helpful care staff generally good although patients has to wait a long time when needed help and carers were sitting around chatting! Food and drinks okay but some portions small for the more hungry patients. Not a good

idea to have tall jugs which I witnessed being tipped over and contents split on a daily basis. Rooms well equipped, bedding poor quality. Cleaning in some areas not good, for example, toilet bowls, and light shades covered in cobwebs.

Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUDear Ann
Thank you for taking the time to complete a review. I have taken all your comments on board and have shared them with the team. I will review the bedding and speak with the kitchen team re the portions. We have also employed a new housekeeper to assist with the upkeep of the unit. I am pleased your stay was comfortable, and we were able to support you to get back to your home environment.
Kind regards
Gail and the PAU Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House
from Hayley G (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

My father was in the long term care for just under two years suffering from dementia. Dad was a very difficult person and sadly his dementia made him verbally and physically challenging. The management team and all the staff were so supportive our family throughout the whole journey. As one of the family

visited Dad every day we got to know the staff and they were always friendly and so compassionate even when Dad was so challenging. He had a great bright room the cleaning team worked tirelessly to keep the standards up. Dad always enjoyed his meals and as he declined the staff and I tried so many different options to get nutrients into dad. The entertainment team tried with dad but he was happy to be in his room with the TV but the team would still pop into see him On a personal note as Dad declined and we spent more time with him the compassion we were shown by all the staff was so touching.as Dad declined we were shown compassion and support the whole time. Thank you all

Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you so much for taking the time to leave a review.
It was a pleasure getting to know your Dad and all the family.
To receive a review of this nature really makes us feel that we do a great job here, the whole staff team are dedicated in ensuring residents and their families feel valued, cared for and respected.
Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkhurst House
from Ru W (Son of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

Our family could not recommend Hawkhurst House more highly. Everyone there has been amazingly kind and friendly, and the care provided to my father over the last two and a half years has been excellent. During every visit, I encountered a team of wonderful people who were consistently caring and compassionate.

The

home is immaculately kept and maintains a bright, happy atmosphere. The food is also lovely, including freshly baked treats every day. While it is always incredibly difficult when a loved one needs to move into care, your team made the transition for my dad as smooth as possible.

Thank you to the entire team for being so brilliant.

Reply from Chris Walton-Turner, Manager at Hawkhurst HouseThank you so much for this very kind feedback about the service and our home. We are extremely grateful you chose Hawkhurst House and entrusted your Dad to our care. As you say in your feedback, it is a difficult decision to make to move a loved one into a care home and we are pleased we were able support you, your Dad and the family with that transition.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House Proactive Assessment Unit
from Elaine B (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

this is the first chance that i got todo this email ! On behalf of my mum and my self we would like to say a big thank you to to all the staff that dealt with my mum while she was on PAU floor , she was fond of the staff and was very kind to her ,, the staff was fond of ther too , you can ask staff

anything they will go and beyond to make sure that she had everything to hand . not just the carers it's the House Keepers aswell they keep the the place going , very clean doesn't have smell like other homes have . and the kitchen staff works hard making sure that dinners are presented lovely and making sure that special requirements to the service users are met to all kind of allergies and Dietarys as well .. i don't think that house keepers and kitchen staff don't get enough credit for there hard work ...
Regards Brenda and her daughter Elaine x

Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitThank you very much for your kind feedback, we are very glad that you were all happy with the care received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House Proactive Assessment Unit
from Richard G (Son of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

My dad has been looked after amazingly . From every aspect , management and carers have been superb. Level of medical care has been second to none.
The home is cleaned to a brilliant standard and the food is always well presented and looks very tasty.
The premises are maintained very well and the gardens

give a lovely view.

Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitThank you for your feedback, we are very glad you are happy with the care your dad has received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House Proactive Assessment Unit
from L H (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

All the staff that we have met have even helpful, friendly and polite.
They go out of their way to help in all aspects.
Nothing is too much for any of them.
The office staff were very helpful when asking them questions as to where we go next with our elderly mums needs.

Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitThank you for your feedback. We are very glad you are happy with the care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkhurst House PAU
from L W (Son-in-law of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

My mother in law moved into the PAU in November from hospital and an interim home. Gail and her entire team were brilliant in helping getting her moved to HH which is now her permanent home. The care, dignity and respect she has received is outstanding and the whole environment is brilliant. Having

been quite reclusive over the past few years (not a natural thing for a former publican) she is back to her former outgoing self, knowing she is in a place of safety and security - it's the best she has looked in years.
The whole home is geared to keeping its residents as active and involved as possible with multiple areas to sit and relax in and lots of activities on a daily basis.
The room (they are all the same) is brilliant- more a bed-sit with kitchenette, definitely not just a bedroom where you are confined to (like in other homes we looked at) with its own proper sitting area so you don't feel you are visiting someone's bedroom.
Thank you to EVERYONE who is involved in caring for her

Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for taking the time to submit such a lovely review. We are pleased that mother in law is happy and settled whilst making progress. I will share this review with the team.
Kind regards
Gail and the PAU Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House
from S W (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

Our Mum has been in Hawkinge House long term dementia care for a year now. Her care has been amazing from the start. The staff have taken the time to get to know us as a family and have welcomed us into the home with open arms. The time and effort the staff put into looking after all the residents not

just our mum is incredible.
Dementia progresses and takes on so many forms and the way the staff have adapted to our mums needs as her dementia has progressed is so touching and heartfelt. We as a family are always informed and updated on anything that may affect our mums health and wellbeing.
There are many activities which take place throughout the week from singing, karaoke, arts and crafts and sensory activities. Whichever activity is taking place the staff will always find a way of including everybody.
Our Dad goes in almost every day to spend time with mum and the staff have become extended family. Thank you all for your kindness it is so appreciated.

Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you so much for your lovely review of our home. My team are committed to providing compassionate, person centred dementia care and we truly feel that our residents and their loved ones are like family.
I will pass on your kind words and thanks to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkhurst House PAU
from Iona W (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Mum arrived in November to HH, she was extremely frail and traumatised by her sudden decline in health, mobility and independence. Gail and her team were incredibly supportive and with a wealth of experience and knowledge, helped mum transition into her new home gently and quickly. They have been so

kind, not only mums physical needs but also her mental needs have been cared for, Fast forward to January and mum is transformed! The rehabilitation, physio and care teams plus frequent GP service give Mum outstanding care; her suite is beautifully laid out and decorated, with not only practical needs met but mental needs considered, designed into zones so it feels more like home, her own wet room provides privacy and dignity which is so important. Mums room is beautifully clean as is the rest of HH, her laundry is done in hours - I haven't seen Mum this happy in years ! HH's vibe is one of happiness, fun and kindness in spadefuls. Thank you.

Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUIt is our pleasure to look after Mum, and yes, it is lovely to see her happy. Thank you for taking the time to write a review and for the lovely comments. I will share the review with the team and they will be delighted that we have been able to help mum.
Kind Regards, Gail and the PAU team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hazeldene House
from V W (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My father came to stay at the end of November and the staff have been superb. Very caring to the residents and welcoming to us as family of the resident. Unfortunately my father has recently passed away and the support for us, care and dignity for my father from every member of the team was exceptional.

Reply from Katie Wickison, New Resident Manager at Hazeldene HouseMy heartfelt condolences go out to you and your family, your Father was loved by all at Hazeldene in the short time he was with us. Thank you for your kind words regarding the care at Hazeldene. It was our privilege to care for him and to ensure he was treated with the dignity and respect he deserved.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cornford House
from Katherine W (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

Cornford House was everything we were looking for in a care home for my mother.
It was clean, warm and friendly.
Lots of lovely activities if you wanted to do them. All the staff were very friendly and professional, thorough and thoughtful.
I thoroughly recommend this care home to people looking

for the best care for their friend or relative.

Reply from Tanya Markides, New Resident Manager at Cornford HouseThank you for taking the time to write this wonderful review, it really means a lot to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cornford House
from D W (Next of Kin) published on 5 January 2026 Submitted via Website • Report

Overall Experience

So my dad has been in the care home since the middle of October after a nasty fall. The care he has received has been nothing short of first class always so welcoming when we come to see him, keep us up-to-date with everything concerning dad I can't fault them at all.

Reply from Tanya Markides, New Resident Manager at Cornford HouseThank you for this 5 star review, it means a lot. I will be sure to share your lovely comments with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodchurch House
from Terry F (Son of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

Both of my parents needed to go into a care home due to their health and problems. In my eyes we couldn't have found a better home. They both have been living there for 3 years this year, I haven't had to worry once in this time, as the care, help, food etc is 1st class, you can tell this as mum and

dad have always been happy.
Unfortunately we lost Dad a couple of months back, a sad time, but the home and the care we all had helped us through this difficult period. The home also let us have dads wake back at the home, this made things easier for mum to be in her familiar surroundings and it was nice as it also allowed the residents to join in with us, couldn't have asked for the afternoon to go any better, it was lovely. It also allowed us all to enjoy some of the lovely food that the home caters / provides on a daily basis, yum.
Mum is adjusting to living on her own now, the carers are looking after her nicely, I wouldn't want mum to be anywhere else.

Reply from Sarah Potts, Manager at Woodchurch HouseThank you so much for sharing your experience and for your kind words about Woodchurch House.
We're truly sorry for the loss of dad, he was a gentleman and a member of the Woodchurch House family. We were honoured to support you and your family during such a difficult time. It was our privilege to host his wake and to help make the day as comforting and meaningful as possible, especially for mum in familiar surroundings. We're pleased to hear she continues to be well supported and settled.
Thank you again for your trust and for taking the time to leave this review - it really does mean a great deal to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodchurch House
from Dawn S (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

It is impossible to encapsulate in words our exceptional experience at Woodchurch House. From the very first second on the telephone with Jino, to the compassionate support from all staff, carers and reception manager, it felt like a sanctuary. My mother received the utmost kindness and truly dignified

care that extended to her family. During the most difficult and poignant of times, we were supported, listened to and made to feel safe. I saw how all residents were honoured and treated with personal attention, kindness and respect. I had no fear of leaving my loved one in their more than capable care. The entire facility is clean, comfortable and welcoming. All staff we encountered were so attentive, with sincere focus on caring for and pleasing their residents. They alleviated countless fears, and went beyond any expectation. This is humanity at its finest. Our sincere gratitude to all staff we encountered.

Reply from Sarah Potts, Manager at Woodchurch HouseThank you so much for your kind and heartfelt words. It truly means so much to all of us at Woodchurch House.
It has been a privilege to care for your mother and to support you and your family during such a difficult time. Knowing you felt safe, listened to and supported is incredibly important to us. Your lovely comments will be shared with Jino and the whole team, who will be deeply touched.
Thank you again for taking the time to write this review. Your gratitude means more than you know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House
from Mike G (Son of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Dad has been in long term care on the ground floor for almost nine months. He has a slow form of motor neurone disease and is 85 years old. Since moving into Hawkinge House, the staff have been extremely attentive and caring towards his needs. From the management & admin team, to the nurses, frontline

carers, entertainers, cleaners, chefs and maintenance crew, their experience, professionalism and friendliness towards residents, families and friends is second to none. With Dad's condition continuously worsening, the staff have been proactive in liaising with medical professionals and keeping us informed at every step. I am very pleased that Dad was welcomed into Hawkinge House and the transition was seamless. Although Dad cannot communicate like most residents there is always an underlying sense of friendship & community. We appreciate the hard work that goes into maintaining these standards from day to day and would like to thank the entire team for their ongoing efforts.

Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you for your lovely review of our home. It really is a privilege to care for your father and I know the entire team are committed in providing him with the best care possible. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkinge House
from Lisa B (Niece of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

I have always found the staff to be friendly and helpful. The standards of hygiene are very high, and I am always kept in touch with how my Uncle is doing. He is not the easiest of residents, but the staff always treat him with respect and dignity. I would highly recommend this home to others and

cannot speak highly enough of the staff.

Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you for taking the time to write such a lovely review. I will ensure I will share this with this with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hawkhurst House PAU
from Claire G (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

Mum originally went to HH for rehabilitation following a hip replacement.

Mum was rehabilitated and now walks really well with a zimmer & receives regular exercise

Mum settled well & we as family including Mum decided HH would be Mums new home

Her care suite is home from home and is surrounded

by some of her furniture & personal items that are precious to her

Staff are attentive, kind, caring & meet Mums needs
Nothing is too much trouble for them

With a choice of home cooked meals, lots of activities tailored to individual needs , regular medication & company, living at HH has been a big benefit to Mums health & wellbeing both mentally & physically
Thanks so much for all you do not only for mum but for the peace of mind we have knowing Mum is so well cared for

Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for your kind and lovely review. It is a pleasure to look after Mum and we all enjoy your family visits as well as mum!
Best wishes
Gail and the PAU team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Wantsum Lodge
from U L (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

My mother stayed at Wantsum Lodge for two months while recovering from a broken pelvis, and we were very pleased with the care she received. Her room was comfortable, and the staff were competent, patient and friendly. They made my mother's visitors feel very welcome.
During her stay, the team arranged

for her medication to be reviewed and for an audiologist and an optician to visit, ensuring her wider health needs were met. On the day she left, they helped her with a shower, gave her an early lunch, and provided two months' medication to take home.
I first visited Wantsum Lodge on a Sunday morning without an appointment, and the staff were happy to show me around. I found the building light, bright and welcoming. Later, when my mother wanted to see the home before moving in, the staff again gave us a full tour.
Most importantly, my mother said she was happy there and enjoyed the food. Overall, she was very well looked after, and we are grateful for all the care and support.

Reply from Kelly Evanson, Office Manager at Wantsum LodgeThank you for your kind words and taking the time to provide this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Hartford Care Group Ltd in Kent

Hartford Care Group Ltd Locations in Kent (10)

Hartford Care Group Ltd Reviews in Kent (286)

Hawkinge House 2nd Floor Unit

Hawkinge House 2nd Floor Unit

Hawkhurst House PAU

Hawkinge House

Hawkhurst House

Hawkinge House Proactive Assessment Unit

Hawkinge House Proactive Assessment Unit

Hawkinge House Proactive Assessment Unit

Hawkhurst House PAU

Hawkinge House

Hawkhurst House PAU

Hazeldene House

Cornford House

Cornford House

Woodchurch House

Woodchurch House

Hawkinge House

Hawkinge House

Hawkhurst House PAU

Wantsum Lodge

Awards / Recognitions (9)

Loading

Loading

Loading

Care Seekers

Job Seekers