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Care Homes Owned by Hartford Care Group Ltd in Wrexham

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in Wrexham

Only the locations & reviews in Wrexham for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2190 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in Wrexham (4)

 - Browse 4 Care Homes owned by Hartford Care Group Ltd in Wrexham
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Ashgrove
Chester Road, Gresford, Wrexham LL12 8PP 
9.1 14 reviews
Ashgrove, Wrexham, Wrexham
"Our mum has been at Ashgrove for 4years. She settled in well with staff who welcomed her and made her feel safe and comfortable. The…"   Read all 14 reviews
  • from £1,200 / week
  • 51 Rooms
Location Type Care Home

Ashgrove is located on the outskirts of the vibrant town of Wrexham and can be easily reached by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broughton Hall
Gatewen Road, New Broughton, Wrexham LL11 6YA 
9.0 6 reviews
Broughton Hall, Wrexham, Wrexham
"The entertainment throughout December was excellent. The Hall throughout was decorated beautifully for Christmas my father who is a…"   Read all 6 reviews
  • from £1,000 / week
  • 35 Rooms
Location Type Care Home

Broughton Hall is situated just 5 minutes walk from the centre of Broughton and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Rhosyn Melyn
Cefn Road, Wrexham LL13 9NH 
8.9 9 reviews
Rhosyn Melyn, Wrexham, Wrexham
"This review covers 2yrs and C's time with you and all our very regular visits to her in your care. The outstanding care given to my very…"   Read all 9 reviews
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Rhosyn Melyn is situated in an ideal location on the outskirts of Wrexham and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashleigh Court
Chester Road, Gresford, Wrexham LL12 8PP 
1 review
Ashleigh Court, Wrexham, Wrexham
"I have just come back from visiting my mum and decided to take the time to review Ashleigh Court. My mum is 91in mobile and has special…"   Read review
  • from £1,200 / week
  • 50 Rooms
Location Type Care Home

Ashleigh Court is situated in a pleasant, rural location on the outskirts of Wrexham and it easily accessible by public transport. The home can accommodate both married couples and single residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews in Wrexham (30)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.302) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Ashgrove

from Lisa W (Granddaughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home to be warm and welcoming to residents and families. My grandmother was a resident for 3 years until she died recently. The staff always appeared to be genuinely caring and helpful. They displayed warmth and empathy to her and were always interested how they could improve her well being.
I feel that they genuinely cared that made such a difference to her and to me. I have been in quite a few care homes with my work and not found any of their staff to be as caring as the ones in Ashgrove.
Reply from Lilly Mcneill, Marketing Apprentice at AshgroveThank you for such a touching review. We are so sorry for your loss, and we are deeply honored that you chose Ashgrove for your grandmother.
It means a great deal to hear that our team provided such genuine warmth and care and that our support made a real difference. We are truly grateful for your kind words and will be sure to share them with the entire team. Our thoughts are with you and your family.
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Review of

Rhosyn Melyn

from Marcus R (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review covers 2yrs and C's time with you and all our very regular visits to her in your care.
The outstanding care given to my very dear friend as been brilliant, I cannot find fault ANYWHERE with it. ALL care staff are so friendly and welcoming, each and everyone of them is a credit to the care
industry, and Rhosyn Melyn are incredibly lucky to have them, they truely are worth their weight in gold.
I cannot thank you enough especially for the long visits we have had over the last difficult week, your friendliness and hospitality with us as been phenominal.
An extra big thanks must especially go to the 2 night nurses who have worked this week upto 26.03.2026, they have been so compassionate and caring with our friend and us, it warms the heart.
Thank you all for helping to make the world a better place.
I wish you all the very best of good wishes, and every ounce of happiness that you deserve.
THANK YOU RHOSYN MELYN
Reply from Lilly Mcneill, Marketing Apprentice at Rhosyn MelynThank you so much for your moving review. We are honored to have cared for your dear friend and are so pleased we could provide support to you both. We will be sure to share your kind comments with the entire team, who will be incredibly touched by your feedback. Thank you for taking the time to share your experience.
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Review of

Ashgrove

from G O (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been at Ashgrove for 4years. She settled in well with staff who welcomed her and made her feel safe and comfortable.
The manager is always available and hands on. He clearly shows strong leadership skills and supports all staff very well.
Mums needs are met in comfortable and homely surroundings.

The home is very clean and well maintained. It has a warm and comfortable feel when you arrive and everywhere is beautifully decorated.
All of the staff are friendly and approachable, they are always on hand to assist and support.
Mum enjoys her meals and routines. There is a huge variety of entertainment to suit everyone's wants and needs.
We are thankful that our mum is well cared for by friendly and efficient staff and the management for their hard work ensuring the smooth running of Ashgrove.
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you for taking the time to share your lovely feedback. We're so pleased to hear that your mum settled in well and feels safe and comfortable at Ashgrove Manor.

Your kind comments about our manager and team mean a great deal to us. We're proud of our team members who work hard to provide a warm, welcoming environment and high-quality care for all our residents.

It's wonderful to know your mum enjoys the meals, routines, and activities. Thank you for trusting us with her care and for your continued support.
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Review of

Ashgrove

from B B (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Ashgrove nearly 7 years. Myself and the family are very happy with the service. Management, carers, cleaners, kitchen staff, activities and laundry they are all very friendly. Its always spotlessly clean, and my mum says the food is very good too, and its lovely to see all the residents
singing, dancing when they have entertainment they really enjoy themselves. Thank you to each and everyone at Ashgrove for all their hard work and dedication.
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you so much for your wonderful feedback. We're thrilled to hear that your mum has enjoyed her time at Ashgrove over the years and that the care, food, and activities have made a positive impact. Our whole team works hard to create a friendly, clean, and engaging home, and your kind words mean a lot to us. Thank you for taking the time to share your experience.
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Review of

Broughton Hall

from David L (Brother of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All experiences are very good.
Reply from Jenni Laffoley, Head of Marketing at Broughton HallThank you for your feedback. We're so glad to hear that your experiences with us have been positive. Your kind words mean a lot to our team.
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Review of

Ashgrove

from Em B (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moving to Ash Grove has been a life changing experience for her and for us as her family. I can't speak highly enough of the care mum receives, every member of staff, regardless of their role go out of their way to look after my mum with care and compassion, all her needs are met. The care staff
are amazing; the Senior staff work extremely hard to ensure health care needs are met, they are professional and do a great job of liaising with other health care professionals. The care staff are friendly, warm and so hard working and respectful. Caretakers, kitchen staff, admin and laundry staff are friendly and professional. Ash Grove is very well run by excellent managers who listen to residents and families. The activity coordinators are amazing and organise high quality activities every day . The home is beautifully decorated and is a real 'home from home' . I thank my lucky stars every day that my mum is fortunate enough to be a resident of Ash Grove
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you so much for your wonderful feedback. We're truly delighted to hear how positive your mum's experience at Ash Grove has been and how much it has meant to both her and your family. Your kind words about our whole team - from care and senior staff to activities, housekeeping, kitchen, and administration - mean a great deal and will be shared with everyone. It's especially lovely to hear that Ash Grove feels like a real "home from home."

Thank you again for your support and for trusting us with your mum's care.
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Review of

Rhosyn Melyn

from Amanda T (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault the kindness, care and professionalism of this nursing home. Wonderful staff, food, hygiene and atmosphere.
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Review of

Broughton Hall

from J G (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This review is based on Broughton Hall operating as a care home within another group.
Managament have always been open to any concerns and being resolved effectively. Staff are wonderful in their care of my mother, it is reassuring to know she is well looked after.
A separate room would be benefical
to go to when visiting.
Feel staffing levels are low at certain times.
Reply from Jenni Laffoley, Head of Marketing at Broughton HallThank you for taking the time to share your experience. We're so pleased to hear that you've found the management team open and responsive, and that our staff have provided wonderful care to your mother. It's reassuring for us to know that you feel she is well looked after.
We also value your constructive feedback. Your comments regarding visiting space and staffing levels at certain times are important, and we will take these on board as we continue to review and improve our service.
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Review of

Broughton Hall

from Sharon J (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mum is recieving
Staff are excellent
Reply from Jenni Laffoley, Head of Marketing at Broughton HallThank you for your kind words. We're delighted to hear that you're pleased with the care your mum is receiving and that our staff have made a positive impression. Your feedback means a great deal to the team, and we will be sure to share it with them.
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Review of

Rhosyn Melyn

from Dawne E (Sister of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, friendly place. Staff are amazing. Plenty of activities for residents, but the car park could do with some fresh white line bays for cars & motorcycles, and yellow to leave clear for emergencies.
Reply from Jenni Laffoley, Head of Marketing at Rhosyn MelynThank you for your kind review. We're delighted to hear that you find Rhosyn Melyn clean and welcoming, and that our staff and activities have made a positive difference.
We appreciate your feedback regarding the car park. Safety is important to us, and we will review this matter. Thank you again for taking the time to share your experience.
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Review of

Rhosyn Melyn

from Heulwen D (Mother of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son is currently at Rhosyn Melyn. He has been a resident for 4 years. We have a good relationship with all staff, nursing and managerial. We always have a good welcome on our visits. Any problems are well addressed and happily resolved. I am as a mother very happy and content with, the way he is
being treated. Thank you.
Reply from Jenni Laffoley, Head of Marketing at Rhosyn MelynThank you for your lovely review. We're delighted to hear that your son has settled in so well at Rhosyn Melyn and that you feel happy and content with the care he is receiving. It's wonderful to know that our team have been welcoming and supportive and that any concerns have been addressed quickly. We really appreciate you taking the time to share your experience, and thank you for trusting us with your son's care.
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Review of

Broughton Hall

from A C (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entertainment throughout December was excellent. The Hall throughout was decorated beautifully for Christmas my father who is a resitant went to the panto along with my mum who was invited for the day. The care both had was excellent.
Christmas Day dinner was enjoyed by my parents. The staff are
outstanding.
Also a surpize cake for dads birthday.
Reply from Lilly McNeill, Marketing Apprentice at Broughton HallThank you for your lovely review. We're so pleased to hear how much your parents enjoyed the festive season with us. It's wonderful to know the care they received made these occasions so special and that your dad enjoyed his birthday surprise too. Your kind words about our staff mean a great deal to us, thank you for sharing your experience.
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Review of

Broughton Hall

from D D (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are fantastic. Pleasant, approachable, friendly and do a superb job of caring for Mum. Nothing is too much trouble.
Housekeeping is excellent. Laundry and cleanliness of home are always top-notch. Very happy with the standards at the home.
Reply from Lilly McNeill, Marketing Apprenticeship at Broughton HallThank you for your lovely review. We're delighted to hear that you're happy with the care your mum receives and that our team has been pleasant, approachable and supportive. It's also great to know that our housekeeping standards, laundry and cleanliness have met your expectations. Your feedback means a great deal to us and will be shared with the team.
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Review of

Ashgrove

from Deb T (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Ashgrove for the past 11 months. She has dementia, and I cannot fault the care and compassion she has been given at Ashgrove. The personal and social care has been outstanding, and going to visit my mum is always an uplifting experience. I cannot give enough praise to
the staff and management of the home. My mum has more of a spark about her since being there and always has a lovely, fresh, clean appearance. I feel blessed that she is there.
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Review of

Ashgrove

from T D (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad who has vascular dementia and is in a wheelchair. Ashgrove provides a warm, welcoming/stimulating environment for my Dad. The home is beautifully decorated and celebrates all occasions. The staff are caring and friendly and have become an extension of our family over the years my dad has been
there. We can visit as often as we like. I am so thankful to all the team at Ashgrove for enabling me and my family to spend quality time with my Dad.
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Review of

Ashgrove

from Stephen N (Friend of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have a very close friend in Ashgrove.
The care home is of the highest standards standards of care and cleanliness, the whole team of staff go that extra mile to ensure all residents are cared for to the highest standards.
It's more like a hotel for the elderly than a care home. Entertainment virtually
every day, great food, etc.
Visiting times are not restricted except for meal times.
The residents have hairdressers, nail pampering etc.
It's simply the best place to know your loved ones are going to be treated with the utmost care and respect you would want for them.
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Review of

Rhosyn Melyn

from David C (Husband of Resident) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife, who was diagnosed with dementia in 2020, became a resident at Rhosyn Melyn after spending some time in the hospital.
I was very cautious after the poor care at the hospital. I was overwhelmed by the outstanding care and dignity that my wife received from the management and staff at Rhosyn
Melyn.
The respect and dignity shown to her and myself on her passing was exemplary.
I recommend this care home to anyone who requires outstanding care for their loved ones.
Thank you to all management and staff at Rhosyn Melyn.
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Review of

Rhosyn Melyn

from Sue W (Daughter of Resident) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Rhosyn Melyn since December 2023. Initially he was in the Residential section but then was moved to Nursing in January 2024. I would highly recommend both areas. The staff are compassionate, kind, considerate, professional and the best I have encountered.
Not only
do they care for my father with the utmost respect, but they are also a great support to myself. It hasn't been easy to step away and let someone else care for him, but I have complete trust in them all to give him the support and care he requires.
I have witnessed the extent of care that is given to not only my father, but also other residents. I can say, hand on heart, it is excellent.
The current management are amazing! I was dubious about sending Dad here, bad reviews etc from many years ago, but I have no concerns in any way. This is his forever home. I highly recommend Rhosyn Melyn to anyone who is looking for a Care Home for their loved one.
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Review of

Rhosyn Melyn

from K S (Son of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been a resident of Rhosyn Melyn, my dad recently passed away there which the experience compels me to write. The compassion, dignity and respect he was shown during and after he passed away and the same respect and consideration given to us the family was quite humbling. It is warming to know
this level of care still exists from the management and all the staff who mucked in to assist in every way at a very sad time.
It's not the building that makes a good home, it's all the people in it.
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Review of

Ashgrove

from Joanna W (Daughter of Resident) published on 12 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been here for nearly two years and we've never once had a complaint, the girls are brilliant, so caring and genuinely kind and so helpful we can relax knowing she is having the best care. A special message to her carers who go out of there way to keep us updated, I’d say this home is probably
one of the best you could ever find. Absolutely brilliant, thank you for everything you do for our mum!
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Awards / Recognitions (9)

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