Broughton Hall

Gatewen Road, New Broughton, Wrexham LL11 6YA
Review Us
8.3 3 Reviews
  • Broughton Hall, Wrexham
Broughton Hall is situated just 5 minutes walk from the centre of Broughton and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The home welcomes relatives at anytime and they are encouraged to take part in all the activities that take place in the home.
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Care Provided by Broughton Hall

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 35 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £980

These prices are only a guideline, please contact Broughton Hall to find out the exact price for your requirements.

Contact Broughton Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Broughton Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Felicity McTigue (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (6)

Broughton Hall Reviews (3)

8.3

Broughton Hall has a Review Score of 8.3 (8.286) out of 10, based on 2 reviews in the last 2 years.
Over all time Broughton Hall has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Broughton Hall
  • 3
Total of 3, showing 1-3
Review from A C (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entertainment throughout December was excellent. The Hall throughout was decorated beautifully for Christmas my father who is a resitant went to the panto along with my mum who was invited for the day. The care both had was excellent.
Christmas Day dinner was enjoyed by my parents. The staff are
outstanding.
Also a surpize cake for dads birthday.
Reply from Lilly McNeill, Marketing Apprentice at Broughton HallThank you for your lovely review. We're so pleased to hear how much your parents enjoyed the festive season with us. It's wonderful to know the care they received made these occasions so special and that your dad enjoyed his birthday surprise too. Your kind words about our staff mean a great deal to us, thank you for sharing your experience.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from D D (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are fantastic. Pleasant, approachable, friendly and do a superb job of caring for Mum. Nothing is too much trouble.
Housekeeping is excellent. Laundry and cleanliness of home are always top-notch. Very happy with the standards at the home.
Reply from Lilly McNeill, Marketing Apprenticeship at Broughton HallThank you for your lovely review. We're delighted to hear that you're happy with the care your mum receives and that our team has been pleasant, approachable and supportive. It's also great to know that our housekeeping standards, laundry and cleanliness have met your expectations. Your feedback means a great deal to us and will be shared with the team.
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  • Treated with Dignity
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  • Value for Money
Review from Bev H (Daughter of Resident) published on 28 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident at Broughton Hall just before Christmas 2017. Since she has been in Broughton Hall I am amazed at how happy and content she is. Mum suffers from dementia and was slowly going downhill. Since living at Broughton Hall the difference in her is amazing. All of the staff are friendly,
caring and really seem to love their jobs. There is always something going on. Day trips, parties, sing-alongs, singers, BBQs etc. Mum loves the food there and is eating so much better. Always looks clean and happy. I just want to say a big THANKYOU to everybody. The manager runs a pleasant happy home. Well done to you and your staff. I really do appreciate your dedication.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Management
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  • Value for Money
Current Review Score: 8.3 (8.286)

Overview of Review Score

The Review Score of 8.3 (8.286) out of 10 for Broughton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Broughton Hall is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.411 Points relating to the number of positive Reviews for Broughton Hall is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 2 Positive Reviews ÷ 7 = 0.286
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 5 Feb 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Felicity

Felicity McTigue

Job Title: Home Manager

I completed my A Level in Health and Social Care in 2005 and began my career as a Support Worker for adults with learning disabilities. I later worked for eight years as a Care Coordinator in domiciliary care, completing my NVQ Level 2, 3 and Level 4 in Leadership and Management. After managing a domiciliary care agency in Northwich, I moved into care home management. I truly love working in care, creating a warm, safe environment for residents and families, and my door is always open for a friendly chat.

Frequently Asked Questions about Broughton Hall

What types of Care is Broughton Hall registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Broughton Hall have?

There are 23 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Broughton Hall?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broughton Hall to the centre of Wrexham?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broughton Hall to verify any information. View our terms and conditions. Broughton Hall has an Enhanced Service - more info.