Care Homes Owned by Hartford Care Group Ltd in Isle of Wight
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Isle of Wight for Hartford Care Group Ltd are showing below.
View the details of all 29 locations (with 1844 reviews) owned by Hartford Care Group Ltd
Hartford Care Group Ltd Locations in Isle of Wight (4)
Inver House
9.8
18 reviews
Foreland Road, Bembridge PO35 5UB
"Lovely nursing home, very clean and fantastically friendly carers, cannot fault them. They have all been so caring for my mum.…" Read all 18 reviews
Location Type Care Home
A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short walk away. The seashore with its lifeboat station,… Read more about Inver House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 51 Rooms
- from £1,300 / week
Highfield Nursing Home
9.8
79 reviews
33 Queen's Road, Ryde PO33 3BG
"The staff & activity staff are always so helpful. Nothing is too much trouble. My friend enjoys living there and taking part in…" Read all 79 reviews
Location Type Care Home
Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension specifically designed for dementia patients. A secluded… Read more about Highfield Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 46 Rooms
- from £1,425 / week
Springfield Nursing Home
9.6
183 reviews
26 Arthur's Hill, Shanklin PO37 6EX
"An invaluable experience to enable me to become mobile again and back to full independence hopefully.…" Read all 183 reviews
Location Type Care Home
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents. The home… Read more about Springfield Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 62 Rooms
- from £1,500 / week
The Elms Care Home
9.4
81 reviews
Swains Road, Bembridge PO35 5XS
"I am currently residing at the Elms rehabilitation centre, the staff here have gone above and beyond anything I could have expected and to…" Read all 81 reviews
Location Type Care Home
The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel and has been adapted to include a purpose-built wing,… Read more about The Elms Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 48 Rooms
- from £1,425 / week
Hartford Care Group Ltd Reviews in Isle of Wight (361)
9.5
Hartford Care Group Ltd has a Group Review Score of 9.5 (9.504) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.
Review of
Springfield Nursing Home
from D W (Sister-in-law of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
This relates to one specific experience amongst several.
Following hospital appointment for dental extractions, the family received no follow up on how things had progressed. I called in to find out, to be told the carer had accompanied the resident had been told specifically not to contact the family,
Following hospital appointment for dental extractions, the family received no follow up on how things had progressed. I called in to find out, to be told the carer had accompanied the resident had been told specifically not to contact the family,
all of whom have POA.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from S M (Wife of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Lack of staff causing standards to go down and poor management relations with staff and relatives.
Dangerous chair provided for resident.
This is one incident and happy to discuss further.
Dangerous chair provided for resident.
This is one incident and happy to discuss further.
Advice from the care nurse ignored management. Desk very good at weekends. Helpful and efficient.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from B C (Respite Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although I was only there for 9 nights, I am very grateful for all the help I was given to help me on my way to getting home today.
Many thanks.
Many thanks.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from A B (Friend of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff & activity staff are always so helpful. Nothing is too much trouble. My friend enjoys living there and taking part in activities.
There is a wide variety of food that suits all needs and allergies, always available.
There is a wide variety of food that suits all needs and allergies, always available.
Reply from Hayley Jeneson, Home Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from Reece T (Grandson of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the hospitality and care my nan receives.
Reply from Hayley Jeneson, Home Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from Julie T (Daughter-in-law of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home with lovely staff. Look after my mother in law well and make sure she's always happy and well.
Reply from Hayley Jeneson, Home Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from P M (Friend of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very nice potential of buildings. Staff are all excellent, activities are more than very good, and residents are very happy in their surroundings, as are the volunteers.
This is without a doubt the best residential home I have ever visited & big thank you to all the staff.
This is without a doubt the best residential home I have ever visited & big thank you to all the staff.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from P R (Friend of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The whole place is perfect, just wondering if I can book my place? The staff are very attentive, making sure they have what they want and are supposed to have. Always clean, warm and tidy. Food is one of the best I have seen. Dinners are great, as are the other meals. There is always a nice atmosphere
welcoming, and pleasant. Always something to do for the residents, which I help with,
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from A N (Respite Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An invaluable experience to enable me to become mobile again and back to full independence hopefully.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Inver House
from V H (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The activities coordinators at Inver House are amazing. They create a huge range of activities for the residents covering a wide range of tastes. They go above and beyond to include everyone that wants to be involved. They work really hard physically and invest time emotionally with both the residents
and their families making sure that everyone feels valued. They are very much appreciated by all.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Inver House
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from B W (Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall I am pleased with the care I received. Everybody was very helpful, including tea at 4 in the morning when I couldn't sleep. I understand that caring for so many patients is difficult most of whom somewhat elderly. Possibly a little more fresh fruit for breakfast or an alternative to the heavier
puddings. I did find the soup was delicious with the sandwiches for tea. Thank you all for looking after me, and all the physio staff who helped me walk again. All in all a good experience and I wouldn't hesitate recommending you to anyone.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from A S (Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very satisfied with the level of service and friendliness and helpfulness of the staff. They were all very responsive of my needs and nothing was too much trouble. Thank you all very much.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from Trevor P (Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been in hospital a few times but never a nursing home only as a visitor to see my late brother and was not impressed, so when I broke my my hip and wrist and was told I was going to Springfield for rehab I didn't know what to expect! But this is home from home. I could not have been treated better
everything is perfect, care, food, treatment, the staff, cleanliness etc. The carers cannot do enough for you and go above and beyond their duties to help. As I said to one the other day if you gave me a sheet of blank paper to list my complaints I would return it back blank because there is nothing to complain about at all, thank you all everybody, keep up the good work. And I hope what I have written is proof of how sincere I am, I cannot thank you enough.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from M B (Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a very good and caring establishment. I have been treated with the upmost care and respect from both nursing and support staff. Everyone is friendly and kind. The food has been excellent, especially the soup and desserts. I would highly recommend this place.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from Rita L (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum came to Highfield when I could no longer cope with her condition. The staff are truly exceptional at the home, nothing was too much trouble. The management staff on Mum's admittance were so kind during such a stressful time for us. Mum received excellent care from all the staff with such patience.
I shall forever be indebted to the home for making it a positive experience
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Elms Care Home
from Linda R (Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am currently residing at the Elms rehabilitation centre, the staff here have gone above and beyond anything I could have expected and to say I would be at a loss in not having the help and support that they have given me is putting it lightly. Should you have any other concerns, please don't hesitate
to contact me!
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at The Elms Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from Desiree M (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has unfortunately passed, but in the short time (12 months) she was in your care she was treated with kindness and dignity. She enjoyed all activities until she became to frail to attend. All staff were fabulous and went over and above catering for her needs and always welcoming and helpful to
family and friends visiting.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Elms Care Home
from S F (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been SO impressed with all the staff at The Elms - they have definitely gone above and beyond to help with the emergency respite care of initially my Mum, who had broken her leg and arm and was non weight bearing, and then also my Dad who was managing back at home when he had a medical emergency
himself and needed some respite before hopefully returning home with family care! All the staff have been involved in helping to manage this sudden situation even at the weekend, and have been fantastic with communicating with me as I am on the mainland currently, and also getting messages to and from my parents! (Thank you to two members of staff especially!!) The personal care from the team has been brilliant and the chef team have made sure they get what they need and like to eat. The activities team have made sure they are included too. The office and management are professional, knowledgeable and helpful - I literally can't speak highly enough about the Elms and definitely recommend it
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at The Elms Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Springfield Nursing Home
from David B (Respite Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
There cannot be anywhere better to recover from injuries. Great staff and excellent facilities.
Reply from Ki Haines, Regional Operations Manager at Springfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Highfield Nursing Home
from Sarah T (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was at Highfield for such a short time. She had been discharged from hospital to Highfield where it was more than apparent that mum was actually palliative. The care she received was excellent. Every member of staff treated mum and her family with kindness, compassion and love. We are forever grateful
that staff made mum's last weeks comfortable, peaceful and dignified.
Reply from Hayley Jeneson, Home Manager at Highfield Nursing Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (9)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.