Care Homes Owned by Hartford Care Group Ltd in Hampshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in Hampshire

Only the locations & reviews in Hampshire for Hartford Care Group Ltd are showing below.

View the details of all 29 locations (with 1817 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in Hampshire (9)

9 Care Homes owned by Hartford Care Group Ltd in Hampshire
Woodlands House

205 Woodlands Road, Woodlands, Southampton SO40 7GL 

9.9 108 reviews
"Mum has transferred to Woodlands House from another care home, and whilst Woodlands House does not look like a 4 * hotel, its traditional…"   Read all 108 reviews
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically… Read more about Woodlands House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 40 Rooms
  • from £1,550 / week
Harlow Hall

1 Ordnance Road, Aldershot GU11 1TW 

9.9 51 reviews
"On first arriving at Harlow Hall to see if it was going to be suitable for my elderly Mum, I was greeted by Happy Smiling faces & straight…"   Read all 51 reviews
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently situated near a range of local amenities, including the Wellington… Read more about Harlow Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,425 / week
Belford House

Lymington Bottom, Four Marks, Alton GU34 5AH 

9.9 82 reviews
"I have found that the staff treat my mum as a person, they know her food likes and accommodate for them. They all know her by name and take…"   Read all 82 reviews
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing comfortable, cosy and safe surroundings. The… Read more about Belford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 42 Rooms
  • from £1,550 / week
Bethel House

28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 

9.9 82 reviews
"What can I say with Reference to wonderful Bethel house, The staff act with kindness, effiency and empathy to all their residents, My great…"   Read all 82 reviews
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home was refurbished in 2016 and has a number of comfortable communal areas and bedrooms, giving the home a cosy and happy atmosphere… Read more about Bethel House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 31 Rooms
  • from £1,275 / week
West Cliff Hall Care Home

West Street, Hythe, Southampton SO45 6AA 

9.7 114 reviews
"I had an amazing visit with my mother on 18th September and I brought along a friend too, we stayed and had lunch with mum and what a…"   Read all 114 reviews
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular views are enjoyed by residents and visitors… Read more about West Cliff Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,550 / week
Hartford Court

Catherington Place, Portsmouth PO3 6GN 

9.7 83 reviews
"My experience with Hartford Court continues to be very good. My mum tells me every time I visit (very regularly) that she can't fault the…"   Read all 83 reviews
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual… Read more about Hartford Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,625 / week
Tegfield House

24 Chilbolton Avenue, Winchester SO22 5HD 

9.7 96 reviews
"Everyone worries about sending their parents to the care of strangers in a residential home, I chose Tegfield House from the four visited…"   Read all 96 reviews
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully redesigned, incorporating many original features to provide a… Read more about Tegfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 39 Rooms
  • from £1,600 / week
Alton Place

Winchester Road, Alton GU34 1UY 

Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, the home features 67 modern en suite bedrooms designed… Read more about Alton Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 67 Rooms
  • from £1,500 / week
Moorhill

Moorhill Road, West End, Southampton SO30 3AZ 

Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite bedrooms. Conveniently located close to a wide range… Read more about Moorhill

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,500 / week

Hartford Care Group Ltd Reviews in Hampshire (616)

9.6

Hartford Care Group Ltd has a Group Review Score of 9.6 (9.567) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Hartford Care Group Ltd
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Review of

Harlow Hall

from Ann K (Daughter of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
On first arriving at Harlow Hall to see if it was going to be suitable for my elderly Mum, I was greeted by Happy Smiling faces & straight away I knew I'd found the place for my Mum!
Nothing is too much trouble, they are always on hand to answer any questions I had & I had quite a few!!
Thankyou Harlow
Hall
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to hear how happy you are with Harlow Hall and how warmly you were greeted by the team and that any questions you may have had were answered to your satisfaction. We will pass on your kind words to the team at Harlow Hall.

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Review of

Woodlands House

from Karen P (Daughter of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has transferred to Woodlands House from another care home, and whilst Woodlands House does not look like a 4 * hotel, its traditional charm, character and overall friendliness are much nicer and more homely. The food is excellent and most of the staff take time to chat to her in a really friendly
down to earth way. It's still early days for us, but in comparison to where she was staying, we are much happier. This is the best place for her and cheaper!
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Woodlands House

Thank you for taking the time to write this review. We are so pleased to hear how happy you are with the care and support your mum receives at Woodlands House. It is also great to know that your mum is enjoying the fresh cooked meals prepared by our chef and the care and compassion shown by the team is creating the homely feel we pride ourselves on. We will pass on your kind words to the team at Woodlands House.

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Review of

Belford House

from J M (Daughter of Resident) published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that the staff treat my mum as a person, they know her food likes and accommodate for them. They all know her by name and take an interest in her. Medically, she is better than when living alone. Any issues are dealt with quickly and solutions are found.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. It is wonderful how happy with the care and support your mum receives at Belford House and that this care and support is centered around her and her likes and dislikes are are catered to. We will pass on your kind words to the team at Belford House.

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Review of

West Cliff Hall Care Home

from Sandra H (Daughter of Resident) published on 2 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I had an amazing visit with my mother on 18th September and I brought along a friend too, we stayed and had lunch with mum and what a wonderful lunch it was too, restaurant quality, service warm and friendly to all the residents I was very impressed, my thanks to all staff at West cliff... mum enjoyed
every minute of us dining with her.... thank you
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at West Cliff Hall Care Home

Thank you for taking the time to write this review. It is wonderful to hear how much you enjoyed your visit with your mother which was made extra special, for both of you, by joining her for lunch. We are glad you enjoyed the meal, prepared by our wonderful chef and look forward to you joining us again. Your kind words will be passed on to the team at West Cliff Hall.

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Review of

Harlow Hall

from P C (Son of Resident) published on 26 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been on respite care at Harlow Hall for 5 weeks now. She has settled in well overall and interactions with staff have been excellent. The lounge is light, spacious and welcoming to visitors. Her room overlooks the garden and has ample storage for clothes and shelving for home comforts. Bathroom
is very spacious with walk in shower.
Staff are in constant attendance to all the residents needs.
As a visitor, Harlow Hall is a calming place to visit. Staff are highly trained and have years of experience in care. Their knowledge and advice is invaluable.I have felt fully supported at all times.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to know how well your mum has settled in to Harlow Hall. We are also please to know that as well as being happy with the care and support your mum receives that you feel supported too. We will pass on your kind words to the team at Harlow Hall.

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Review of

Harlow Hall

from David W (Son of Resident) published on 25 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was always very clear that she never wanted to go into a care home, and as a family we worried about how she might adjust if the time ever came. However, within just a few days of being at Harlow Hall, she completely surprised us - she settled in so well and quickly began to love it there. The environment
is warm, welcoming, and feels more like a home than we ever imagined.
The staff have been nothing short of amazing. They treat Mum with kindness, patience, and genuine compassion, making her feel valued and respected. Their gentle approach and constant attentiveness have given her a real sense of comfort and belonging.
For us as a family, knowing that Mum is safe, cared for, and happy brings such peace of mind. We no longer carry the worry of whether she is being looked after properly. We are so grateful to Harlow Hall for giving her this quality of life.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is lovely to hear how well your mum is settling into Harlow Hall. We are pleased you are more than happy with not just the care and support she receives but also the respect, patience and compassion the team show. It is great that, as a family, you can rest assured knowing your mum is cared for and safe. We will pass on your kind words to the team at Harlow Hall.

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Review of

Harlow Hall

from D M (Son of Resident) published on 19 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
It was always going to be difficult to find somewhere nearby to look after my mum who has dementia. It's not something in our lifetime that we have to do very often therefore, is very important to get right. I was aware of Harlow Hall and just popped in for a chat. At the time my mum was in a home 150
miles away therefore the logistics were never going to be easy. I spoke to staff regarding my situation I immediately felt reassured that they would guide us through the procedure. This included getting her assessed to ensure they could provide the right care for her.
Having toured the residence I was impressed with the clean, modern and welcoming vibe within. The ambience was pleasant and the staff bright and cheerful. A lovely room as well as other facilities available and the decision was easy. The arrangements were completed with the minimum of fuss and within a short space of time mum was there and settled.
Plenty of activities, lovely staff and much more. Highly recommended.Thanks
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is heartwarming to know that you now have your mum closer to you and that the transition was made easier by the support from the team at Harlow Hall. It is also wonderful to hear how well your mum has settled in to her new home and is enjoying the activities programme on offer and is receiving the best possible care and support from the team at Harlow Hall, we will pass on your kind words to them all.

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Review of

Belford House

from Jean A (Wife of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Husband went into Belford House in October 2024 It was quite a Traumatic time for all of us but a decision I will never regret, The home is lovely a real Home from Home and I cannot speak highly enough about the staff. When my husband first went in it was a massive change for him and with his Dementia
there were some problems but the staff were so patient and careing he soon settled down. There is a real atmospher when you go in, its airy, light, and comfortable. The staff are Happy the residents are happy a place when you feel safe and that is something to be proud of I would not hesitate to recomend Belford House
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. It is heartwarming to know that what was a traumatic time for you all as a family was made easier by the care, support and patience from the team at Belford House. A home from home is something we take pride in across Hartford Care and to know that this is noticed and felt by not only the residents but all who visit is wonderful. Thank you for these kind words which we will pass on to the team at Belford House.

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Review of

Bethel House

from Lesley W (Daughter of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum and dad came to live at Bethel House in 2021, when they could no longer cope at home due to ill health, dad in heart failure with severe hearing loss and mum with advanced Alzheimers.
By the time we lost dad in Feb 2024 and mum in June 2025 the care home had become a second home and the staff like
friends. Both my parents' needs were so different, but the care home did everything it could to help them spend their final years together as a couple, for which I am grateful.
The meals are good and the activities plentiful and whilst residents do have many complex needs, they are treated with dignity and care.
Reply from lilly mcneill, Marketing Apprenticeship at Bethel House

Thank you so much for taking the time to share these kind words about your mum and dad's time at Bethel House. It was a privilege for us to support them both, and we are truly touched to know that you felt our home became a second home for your family. Your appreciation means a great deal to our team, who always strive to provide care with dignity, warmth and respect. Thank you again.

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Review of

West Cliff Hall Care Home

from S C (Resident) published on 29 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All in all, my experience has been a very pleasant one.
Reply from Jenni Laffoley, Head of Marketing at West Cliff Hall Care Home

Thank you for sharing your experience! We're delighted to hear that it's been such a pleasant one, and we look forward to continuing to make your time with us just as positive. Thanks for taking the time to leave a review

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Review of

West Cliff Hall Care Home

from B H (Resident) published on 29 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my care especially as I can be a bit difficult.
Reply from Jenni Laffoley, r at West Cliff Hall Care Home

We are so pleased you are happy with the level of care you receive. You're not difficult at all, you just keep us on our toes-and we wouldn't have it any other way. It's our pleasure to care for you and we thank you for your review.

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Review of

Harlow Hall

from Jo B (Daughter of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Coming up to a year now, we remain so impressed with the care our mum is receiving at Harlow Hall. It has exceeded all our expectations. She settled in far better than we ever imagined, which we believe is down to the genuine kindness and excellent care from the staff.
As a family, we truly value
how warmly we're always welcomed when we visit. It's clear that the staff care and respect not just the residents, but their families too.
Thank you to everyone for creating such a positive and compassionate environment. We can see the difference it's made in our mum's life, and it gives us real peace of mind.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your mum receives at Harlow Hall. It is also great to know how welcomed you are made to feel as a family when visiting and that you can rest assured knowing that your mum is safe and cared for. We will pass on your kind words to the team at Harlow Hall who will appreciate this very much.

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Review of

West Cliff Hall Care Home

from P L (Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most important thing when I moved into the care home was that I felt safe. Having had several falls prior to moving in so this was important. I have a nice room which I enjoy. I am happy to call West Cliff Hall Care Home 'My home'
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at West Cliff Hall Care Home

Thank you for taking the time to write this review. It is wonderful to hear how happy you are at West Cliff Hall and you feel safe and supported. It is heartwarming to know you feel at home at West Cliff Hall and you are enjoying your room. Your kind words will be passed on to the team.

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Review of

Harlow Hall

from Jackie P (Daughter of Resident) published on 14 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Harlow Hall for your exceptional care and support during Dad's transition to residential living. Your professionalism, kindness, and patience made a difficult time so much easier for the both of us.
Thanks to your compassionate approach, Dad has settled in well. There were
a few hurdles along the way, but nothing ever felt like too much trouble. Your facilities are excellent, the activities are engaging (loved the VR experience and petting zoo), and the meals definitely deserve their 5 star rating! Most importantly, you've made Dad feel welcome and valued. He's never lonely, and that means everything. Thank you for all you do.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to know that that care and support shown by the team not only made the move to Harlow Hall easier for your dad but helped you also. We are so pleased to hear that he has settled in well, made new friends and and is enjoying the excellent activities programme, the VR headsets are very popular! Our chefs are very passionate about creating delicious homemade meals and your lovely feedback will be passed on to them, along with the rest of the team at Harlow Hall. Once again, thank you for your kind words.

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Review of

Bethel House

from Amanda D (Great-Niece of Resident) published on 8 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say with Reference to wonderful Bethel house, The staff act with kindness, effiency and empathy to all their residents, My great aunt, is very well looked after here, she engages in all activities and is always, clean, smart and well dressed, the home itself is spotless and clean, with a
very friendly atmosphere. Well done, All at Bethel house.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Bethel House

Thank you so much for taking the time to write this review. It is wonderful to hear how happy you are with Bethel House and the care and support your great aunt receives. The team at Bethel House take pride in their work, from caring for the residents, planning a great activities programme to keeping the home clean and tidy so I am sure they will be very happy to hear your kind words, which will be passed on to all at Bethel House.

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Review of

Woodlands House

from Gerry M (Daughter of Resident) published on 6 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad settled in well for his two week stay at Woodlands House. He had a gorgeous room overlooking the gardens with a large bathroom. All of the staff that I encountered were so lovely and truly caring, helping Dad become accustomed to care home life during his short stay. I particularly liked the fact
that we, as a family, had online access to his care records. It certainly appeared that Dad enjoyed the food and often partook in the daily arranged activities. I've used two large care groups now; care Uk and Hartford group. I far prefer engagement with Hartford and will be using the group again in future for respite stays.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Woodlands House

Thank you for taking the time to write this review. It is wonderful to hear how well your dad settled in to Woodlands House and that you were happy with the care and support he received from the team. It's also great to know how he enjoyed his room and the homemade meals prepared by our amazing chef. Knowing how your loved one is while you are not with them is very important, so we are glad you were happy with the access to his care records, so, as a family, you could rest assured knowing he was being well looked after. We will pass on your kind words to the team at Woodlands House and look forward to welcoming you back.

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Review of

Bethel House

from Philip C (Son-in-law of Resident) published on 11 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was diagnosed with dementia in 2015 and has been looked after at Bethel House for the past 6 years. The staff are professional, kind and compassionate,:nothing is too much trouble. There are excellent activities daily, the rooms and overall environment is cheerful and the food is excellent. I have
often been asked to recommend a care home over the past few years and never had any hesitation in recommending Bethel House. Dementia is a horrible disease and to know that your loved ones are being looked after with care and compassion at least gives comfort that you are doing all that you can.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Bethel House

Thank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your father recieves at Bethel House. We are pleased he enjoys the wide range of activities on offer daily and that, as a family, you can rest assured that your dad is recieving the best possible care. We will pass on your kind words to the team at Bethel House.

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Review of

Harlow Hall

from Diane T (Daughter of Resident) published on 11 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was not able to enjoy the facilities of Harlow Hall for very long, due to an unexpectedly rapid decline in her health, but we were very grateful that she was so well cared for during her last days. The admission process was very smooth and she was able to move in three days after my initial enquiry.
Rooms are modern with en suite wet rooms, the corridors are wide and carpeted. The communal lounges are nicely furnished and there are several smaller areas and rooms where you can sit and have a quiete chat with family or friends.


Above all, without exception, the Staff and Carers were all amazing. Nothing was too much trouble and they treated Mum and us with the utmost kindness at every stage. They did everything they could to ease us through her last days. I cannot recommend Harlow Hall highly enough to anyone looking for a caring environment for a loved one.


Thank you to everyone who was involved in Mum's care, you're doing a fantastic job.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you so much for taking the time to write this review and please accept our condolences on the loss of your mum. It is heartwarming to know that her final days and your time with her were made slightly easier with the support and care from the team at Harlow Hall and you were all treated with kindness and care. Once again, thank you for taking the time to write these kind words during what must be a diffcult time. We will pass them on the team at Harlow Hall.

  • Facilities
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  • Cleanliness
  • Treated with Dignity
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Review of

Harlow Hall

from Michelle D (Niece of Resident) published on 11 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole experience from beginning to end was efficient warm and welcoming. The home is bright and has a lovely homely feel. The staff couldn't do enough to care for my Aunt for 4weeks respite,to joining in with activities to eating with others encouraging her be part of their family feel. To take
time to have a chat and a cuppa so important in her wellbeing. To have her so close to us for that short time really helped us as a family in many ways.
Thank you all.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. We are so glad to hear that your aunt enjoyed her time at Harlow Hall joining in activities, enjoying the fresh home cooked meals and making friends. It is also lovely to know that you were able to have her close and spend time with her during her stay and that the team showed such great care and support to your aunt and yourselves. We will pass on the kind words to the team at Harlow Hall.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Harlow Hall

from Lorna K (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad stayed at Harlow Hall for 2 weeks respite care, and also visits for day visits once a fortnight.


Dad was apprehensive about his stay, but said how delighted he was with Harlow Hall, he spoke about how clean and modern it is, that the food was excellent, and he would be delighted to stay again.

This is high praise indeed as my Dad does like to find fault, and has very much lost his filter!


Dad is 92 and has mobility challenges and needs a frame or if going outside needs a wheelchair, he can also be reluctant to get involved with activities. Whilst we were away we kept up to date with Harlow Hall through their social media page and were delighted to see him appearing in photos and videos of numerous activities, thoroughly enjoying himself!


The staff always greet my Dad by name, they are very caring and appear to really enjoy engaging with the residents

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to hear how much your dad enjoyed his stay at Harlow Hall along with his day visits. It is great to know that he enjoys joining in with the activities programme on offer and that you were able to see this and keep up to date via our social media pages whilst you were away. The team at Harlow Hall will be happy to hear these kind words which will be passed on to them all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
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Awards / Recognitions (9)

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