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Care Homes Owned by Hartford Care Group Ltd in Hampshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in Hampshire

Only the locations & reviews in Hampshire for Hartford Care Group Ltd are showing below.

View the details of all 45 locations (with 2190 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in Hampshire (10)

 - Browse 10 Care Homes owned by Hartford Care Group Ltd in Hampshire
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Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW 
9.9 64 reviews
Harlow Hall, Aldershot, Hampshire
"We are so grateful to have found Harlow Hall. What began as a short respite stay has now become a permanent home, which reflects the high…"   Read all 64 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX 
9.8 72 reviews
Beech Tree, Basingstoke, Hampshire
"Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful.…"   Read all 72 reviews
  • from £1,554 / week
  • 60 Rooms
Location Type Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 
9.8 85 reviews
Bethel House, New Milton, Hampshire
"My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is…"   Read all 85 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL 
9.7 111 reviews
Woodlands House, Southampton, Hampshire
"My Mother has been a resident of Woodlands House for nine years now and she continues to be very happy and settled in this very comfortable…"   Read all 111 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA 
9.7 118 reviews
West Cliff Hall Care Home, Southampton, Hampshire
"We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the…"   Read all 118 reviews
  • from £1,500 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH 
9.7 85 reviews
Belford House, Alton, Hampshire
"Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home.…"   Read all 85 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN 
9.6 86 reviews
Hartford Court, Portsmouth, Hampshire
"I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was…"   Read all 86 reviews
  • from £1,650 / week
  • 64 Rooms
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD 
9.5 100 reviews
Tegfield House, Winchester, Hampshire
"Fantastic care home with happy diligent staff. Food is always home cooked and tasty. The residents are always able to interact and there…"   Read all 100 reviews
  • from £1,600 / week
  • 39 Rooms
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ 
9.3 9 reviews
Moorhill, Southampton, Hampshire
"Since my aunt became a resident of Moorhill she has received excellent care. It was a difficult decision to make but the staff have made…"   Read all 9 reviews
  • from £1,650 / week
  • 70 Rooms
Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Alton Place
Winchester Road, Alton GU34 1UY 
9.2 9 reviews
Alton Place, Alton, Hampshire
"First class very top spec home Very caring and top class level of care from all staff they can't do enough for him they go above and beyond…"   Read all 9 reviews
  • from £1,650 / week
  • 67 Rooms
Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care

Hartford Care Group Ltd Reviews in Hampshire (739)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.302) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Alton Place

from A S (Grandson of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class very top spec home
Very caring and top class level of care from all staff they can't do enough for him they go above and beyond what they are paid for to make sure he is ok and feels at home
Grandad loves being here
Grandad is a totally transformed man after moving in
Reply from Lilly Mcneill, Marketing Apprentice at Alton PlaceThank you so much for your wonderful review. We're delighted to hear how happy your grandad is at Woodchurch House and that he feels so at home with us. Your kind words about our team mean a great deal, it's especially lovely to hear that your grandad has had such a positive transformation since moving in. Thank you again for taking the time to share your experience.
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Review of

Tegfield House

from S H (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home with happy diligent staff. Food is always home cooked and tasty. The residents are always able to interact and there are plenty of activities for all the participate in. Staff are always cheerful and engage with residence at every opportunity. There is always a cleaner on duty keeping
the home clean and tidy for all to enjoy. Thanks.
Reply from lilly mcneill, Marketing Apprentice at Tegfield HouseThank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our home.
It's wonderful to know that our team, activities, and home cooked meals have made such a difference, and your comments about the staff and cleanliness will mean a great deal to everyone here. Thank you again for taking the time to share your feedback.
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Review of

Harlow Hall

from Lynn W (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to have found Harlow Hall. What began as a short respite stay has now become a permanent home, which reflects the high level of care and kindness shown by everyone there.


From the beginning, the staff made mum feel welcome, safe, and respected. They took the time to understand

her needs and routines, making the transition much smoother than expected. It's clear she is not just being looked after, but genuinely cared for.


The team are approachable, compassionate, and professional, and communication has been excellent. It gives great peace of mind knowing she is in such capable hands.


Harlow Hall is clean, comfortable, and has a warm, friendly atmosphere. There has been a noticeable improvement in mums wellbeing, would highly recommended to others.


Massive thank you to all the team at Harlow Hall

Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your wonderful review. We're delighted to hear that your mum has settled so well at Harlow Hall and that the care, support, and communication from the team have given you peace of mind. It's especially rewarding to know you've seen such a positive improvement in her wellbeing and that she feels safe, comfortable, and genuinely cared for. Your kind words mean a great deal to everyone here, and we truly appreciate you taking the time to share your experience and recommend us.
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Review of

Alton Place

from J M (Wife of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The over all experience of this home is good.
However, I feel that more staff are needed now that there are more wheelchair users which need more assistance. More sit-to-stands are therefore needed to accommodate these people. Only on the ground floor is not sufficient.
Laundry is a continuing problem.
The
management team should be more evident during working hours.
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you for your feedback. We're pleased to hear that your overall experience of the home has been good. We also appreciate you raising your concerns, as we are always looking for ways to improve the care and support we provide. Staffing levels, equipment needs, laundry processes, and management visibility are all important areas, and your comments will be shared with the team for review. Thank you for taking the time to share your thoughts.
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Review of

Alton Place

from Aaron C (Grandson of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing care and such a warm, homely environment. My granny is so happy there. I'd 100% recommend it to anyone looking for a truly lovely place. I appreciate everything you have done, cannot thank you enough!
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you so much for your lovely feedback. We're really pleased to hear your granny is happy and that you feel the home provides such a warm and caring environment. Your recommendation means a great deal to the team, and we value you taking the time to leave a review.
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Review of

Woodlands House

from Jennie C (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident of Woodlands House for nine years now and she continues to be very happy and settled in this very comfortable environment. Staff are always very responsive to her needs and support her very kindly. There are many activities offered here and Mum particularly enjoys the weekly
quizzes, art and craft activities, keep fit, music and games. In the summer it's good to be able to go out into the gardens and enjoy the flowers, trees and birdsong which Mum particularly likes. She says they're a friendly lot here and she feels she's among friends. She seems very happy. The environment is very warm and comfortable and is kept very clean and fresh. Mums room is welcoming with some of her furniture and possessions bought from her own home. The meals are all freshly cooked and usually served in the dining room which is sociable and bright. There are always food choices to suit everyone. She is very well looked after and I am always informed if there are any issues.
Reply from lilly mcneill, Marketing Apprentice at Woodlands HouseThank you for such a lovely review. We are delighted to hear that your mother has been so happy and settled at Woodlands House. It is wonderful to know she enjoys our activities and feels she is among friends, that sense of community is exactly what we strive for. We will be sure to share your kind comments with the entire team.
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Review of

Hartford Court

from E L (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was here to see and made sure I went to the right place. The home was immaculately clean and the staff were really helpful. My friend said she liked being at Hartford
Court as it was cheerful and she has made new friends. What she really likes is the fact that the staff treat her with dignity and respect. She has the options to join in activities as she wishes. This was a really nice visit and I look forward to returning. She also said that she enjoys the food - there is plenty of it and she always has a good choice. She told me that she had made the right choice when she chose Hartford Court.
Reply from Jenni Laffoley, Head of Marketing at Hartford CourtThank you for sharing such a lovely review following your visit to Hartford Court. We're delighted to hear that you felt welcomed and were impressed with the cleanliness of the home and the helpfulness of our team.

It's especially wonderful to know that your friend feels happy here, has made new friends, and enjoys the welcoming atmosphere. Treating our residents with dignity and respect is at the heart of everything we do, so your kind comments mean a great deal to us. We're also pleased to hear she enjoys the food and the choice of activities available. Thank you again for your feedback, and we look forward to welcoming you back again soon.
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Review of

Tegfield House

from J G (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother took a while to settle in the home. But now she is much happier. The staff are all caring and understanding. They try to get mum to join in activities which she does enjoy.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for your kind words. We understand that moving into a new home can take time to adjust to, so we're very pleased to hear that your mum is now much happier.
Our team works hard to provide caring and understanding support, and it's lovely to know they encourage your mum to take part in activities that she enjoys. Thank you for trusting us with her care.
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Review of

Woodlands House

from Russell P (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad went in for respite care on New Year's Eve 2025 / 26 and will now stay permanently.
The house and his room are lovely, the staff are very friendly and caring. I enjoy visiting Dad there and it has now started to feel like a second home for myself!
Dad is well looked after, he has good days and
bad days and often wants to go home but the staff are very patient and understanding with his mood swings.
I couldn't think of a better place for Dad to be, the house is lovely and well kept, and the location in the forest is gorgeous.
Unfortunately I have dropped one star as sometimes he cant reach his buzzer or phone when he is alone in his room.
Reply from Jenni Laffoley, Head of Marketing at Woodlands HouseThank you for your kind review. We're so pleased to hear that your dad feels settled with us and that you enjoy visiting - it's lovely to know Woodlands House is starting to feel like a second home for you too.

Our team works hard to provide compassionate care, especially on the more difficult days, so your kind words will mean a lot to them. We also appreciate you raising the point about the buzzer and phone, and we will certainly review this to help ensure they are always within easy reach.Thank you again for your feedback and for trusting us with your dad's care.
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Review of

Harlow Hall

from Jake C (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Harlow Hall Care Home. My father is currently staying there, and the level of care, compassion, and professionalism from every member of staff has been truly outstanding.
From the very beginning, the team made both my father and our whole family feel welcomed, supported,
and reassured.
The environment is warm and clean, and there's always a positive, friendly atmosphere. Communication with families is excellent too, which gives us real peace of mind.
Knowing my father is in such caring hands has made a world of difference during what could otherwise be a very stressful time.
I'm incredibly grateful to everyone at Harlow Hall, they are simply brilliant.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your wonderful feedback. We're delighted to hear that your father has been so well supported and that our team has helped both him and your family feel welcomed and reassured.

Providing compassionate care in a warm and positive environment is very important to us, so your kind words will mean a great deal to everyone at Harlow Hall. We're also pleased that our communication with families has helped give you peace of mind.
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Review of

Harlow Hall

from Heather T (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mums first time at a care home having suffered a stroke, Harlow Hall is a friendly and welcoming place, it is like a Boutique Hotel .


The staff are amazing and quickly ascertained mum's quirky ways


There are plenty of Activities and entertainment such as cinema beauty salon, crafts

a sky bar ,garden room & tribute bands .


Sadly, my mum can't join in with some of these activities as she is bedridden and blind, but she can hear what's going on, which she really enjoys listening to

Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for your lovely review. We're delighted that your mum feels welcome at Harlow Hall and that she enjoys being part of the lively atmosphere, even when she can't participate directly in some activities. Our team takes great care to understand each resident's needs and ensure they feel included, valued, and comfortable. Your kind words mean a lot to all of us.
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Review of

Tegfield House

from M C (Daughter-in-law of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A nice, well cared for home which my mother-in-law seems to feel at home in. The facilities are fine, and there are plenty of quality activities. Our dog is always made welcome. My only complaint is that only the staff can open any external doors, so we are left standing in the cold and rain until they
appear. On busy days this can be a good few minutes.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for your review. We're pleased to hear that your mother-in-law feels at home and that you enjoy our facilities and activities-plus it's always lovely to welcome your dog! We also appreciate your constructive note regarding external doors and will review ways to improve the experience for visitors, especially on busy days. Your feedback helps us continue to make the home welcoming and comfortable for everyone.
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Review of

Harlow Hall

from T P (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent was able to take my mum in for respite at very short notice.
She was treated with respect and dignity, and everyone was very helpful and kind.
Thank you.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your kind words! We're delighted we could support your mum on short notice and that she felt respected and cared for. Our team takes great pride in providing compassionate, dignified care, and your feedback means a lot to us. We're always here to help whenever you need us.
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Review of

Bethel House

from Anne B (Wife of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is very homely. It is warm and all the staff, without exception, are kind, patient and caring with even the most difficult resident. He loved the activities particularly
anyone who was singing and would join in with gusto. The chefs provided lovely food everyday and on birthdays they made a cake with candles and everyone would sing to them. The staff also made visitors feel very welcome and there was always a cup of tea. I would be more than pleased to recommend Bethel and its very caring staff to anyone looking at care homes for a relative. Thank you
Reply from Abbey Doyle, Manager at Bethel HouseThank you so much for your kind words. It is lovely your husband felt happy and at home at Bethel house. Also that he enjoyed the activities-especially the singing which we will remember well. It's wonderful to know that you found our team caring and welcoming and that both residents and visitors felt comfortable within our home. Thank you from all of us at Bethel house.
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Review of

Beech Tree

from Russell B (Brother of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful. They are brilliant. Everyone there is very welcoming and friendly. Smiles on everyone, staff and residents too. My sister has physical and mental health issues
but the Beech Tree staff have been ultra supportive. Previously bedridden she is now getting up and joining in and loving every moment. I cannot praise them enough.
Reply from Sarah Hughes, Manager at Beech TreeThank you for your wonderful review, we will share this with the team.
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Review of

Tegfield House

from Mel T (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving a loved one to a care home is a very difficult time but from the very start the Manager and Head of Care were excellent in their support and Mum was made to feel so welcome. She has settled in really well and is content, safe, happy and very well cared for - all thanks to the amazing care she
receives - the staff are patient, kind and caring. Nothing is too much trouble and the home itself has multiple spacious communal areas giving residents plenty of space. Tegfield has a real family feeling and we are so grateful Mum is now living in a such a safe and happy environment.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for sharing your experience and kind words. We're delighted to hear that your mum has settled in so well and feels happy, safe, and cared for at Tegfield. It's wonderful to know that our team's patience, kindness, and dedication have made a difference, and that the home's welcoming environment and communal spaces contribute to her comfort. Your feedback will be shared with the team, who will greatly appreciate it.
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Review of

West Cliff Hall Care Home

from G R (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the staff. We get plenty of updates, so we always know what is happening each week. The staff are lovely, very caring and patient, always attentive, they let us know how
mum is doing and whether she needs anything. The home has a friendly atmosphere, is spacious with nice inside communal spaces as well as a patio, garden and large lawned area. I'm very happy mum is there and that she calls it her home. I have no criticisms at all.
Reply from Jenni Laffoley, Head of Marketing at West Cliff Hall Care HomeThank you for your wonderful feedback. We're delighted to hear that your mum is happy and feels at home with us. It's great to know that you appreciate our caring, attentive staff, as well as the rooms, facilities, catering, and communal spaces. Your kind words about the updates and friendly atmosphere mean a lot and will be shared with the team. We're so pleased your mum enjoys living here.
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Review of

Harlow Hall

from Keith D (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mums first time at a care home and she was very anxious, it was clear from entering Harlow hall that it was a friendly and welcoming place, more like a hotel was my first impression. My mum soon settled in and the staff were amazing friendly, and tentative to all her needs. Activities and
entertainment which include a cinema beauty salon, crafts a sky bar tribute bands and dances trips out to name a few, these are encouraged but never forced and was lovely that the staff are tuned in to everybody's individual needs, my mum had a great time at Harlow hall and they even made her birthday special with other residents and a cake.I can't recommend Harlow hall enough and my mum will be returning soon with confidence, thank you guys so much.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for sharing your experience. We're thrilled to hear that your mum settled in so well at Harlow Hall and felt welcomed from the very start.

It's wonderful to know she enjoyed the activities, entertainment, and special birthday celebration, and that our team's friendly, attentive care made such a positive difference. Your kind words mean a lot and will be shared with everyone here. We look forward to welcoming your mum back soon!
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Review of

Harlow Hall

from Laura T (Sister of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister moved in here a month ago at fairly short notice and it is therefore quite a sudden change of circumstances for her. She has been made very welcome and I am particularly struck by how well all the staff know who she is and also the records they keep of how she is doing. And how friendly they
all are!
Her room is perfect for her, lovely and clean with decent storage space for her personal possessions and the communal rooms are also good.
There also seems to be a very wide variety of activities for the residents to join in and I am pleased to hear she has been to many of them.
My only other comment is that checking in her could possibly have been handled better but that was probably down to the time we arrived which was late on a Friday afternoon.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for sharing your feedback. We're delighted to hear that your sister has settled in well and feels welcomed at Harlow Hall.

It's wonderful to know that our team's friendly, attentive care and the cleanliness and comfort of her room have made a positive difference, and that she is enjoying the variety of activities available. We also appreciate your constructive comments about the admission process and will use it to improve future arrivals.
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Review of

Alton Place

from Gaynor W (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing care home, its like entering a five star hotel...When we arrived from hospital with Mum (after A four week hospital stay for a full shoulder shoulder replacement) we were greeted by a lovely young lady with a beautiful smile for us all and an extra smile for Mum. We immediately new that
Mum would be happy here and a week in we were not wrong. All the staff are highly trained and attend to Mums every needs. Its so refreshing to meet so many people that are still smiling and offering support to residents and visitors at the end of a long day. The Home is fully kitted out for all the support that anyone might need plus extras, there is an extensive menu for the residents that is prepared in-house by an amazing Chef...his cakes are the best we have ever eaten....yes Visitors can have a cuppa and cake too... Gurmeet the Home Manage and Lucy make the home complete these two Ladies are as dedicated as they come. When I leave Mum after a visit I know she is Safe and Happy.
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you so much for your wonderful and detailed feedback. We're delighted to hear that your Mum has settled in so well and that our team has made you all feel welcome and supported. It's especially lovely to know that our staff, facilities, and even our chef's cakes have made a positive impact. Gurmeet and Lucy, along with the whole team, truly appreciate your kind words and are committed to ensuring your Mum continues to be safe, happy, and well cared for. Thanks again for your lovley review.
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  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

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