Care Homes Owned by Hartford Care Group Ltd in Hampshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd in Hampshire

Only the locations & reviews in Hampshire for Hartford Care Group Ltd are showing below.

View the details of all 28 locations (with 1773 reviews) owned by Hartford Care Group Ltd

Hartford Care Group Ltd Locations in Hampshire (9)

 
9 Care Homes owned by Hartford Care Group Ltd in Hampshire
Woodlands House

205 Woodlands Road, Woodlands, Southampton SO40 7GL 

9.9 107 reviews
"Dad settled in well for his two week stay at Woodlands House. He had a gorgeous room overlooking the gardens with a large bathroom. All of…"   Read all 107 reviews
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically… Read more about Woodlands House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 40 Rooms from £1,550 / week
Belford House

Lymington Bottom, Four Marks, Alton GU34 5AH 

9.9 80 reviews
"Always caring, always diligently managed. A care home that treats people as individuals and knows the residents as individuals. Mother,…"   Read all 80 reviews
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing comfortable, cosy and safe surroundings. The… Read more about Belford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 42 Rooms from £1,550 / week
Bethel House

28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 

9.9 82 reviews
"What can I say with Reference to wonderful Bethel house, The staff act with kindness, effiency and empathy to all their residents, My great…"   Read all 82 reviews
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home was refurbished in 2016 and has a number of comfortable communal areas and bedrooms, giving the home a cosy and happy atmosphere… Read more about Bethel House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 31 Rooms from £1,275 / week
Harlow Hall

1 Ordnance Road, Aldershot GU11 1TW 

9.9 46 reviews
"Thank you to everyone at Harlow Hall for your exceptional care and support during Dad's transition to residential living. Your…"   Read all 46 reviews
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently situated near a range of local amenities, including the Wellington… Read more about Harlow Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,350 / week
Hartford Court

Catherington Place, Portsmouth PO3 6GN 

9.7 83 reviews
"My experience with Hartford Court continues to be very good. My mum tells me every time I visit (very regularly) that she can't fault the…"   Read all 83 reviews
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual… Read more about Hartford Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms from £1,625 / week
Tegfield House

24 Chilbolton Avenue, Winchester SO22 5HD 

9.7 96 reviews
"Everyone worries about sending their parents to the care of strangers in a residential home, I chose Tegfield House from the four visited…"   Read all 96 reviews
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully redesigned, incorporating many original features to provide a… Read more about Tegfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 39 Rooms from £1,600 / week
West Cliff Hall Care Home

West Street, Hythe, Southampton SO45 6AA 

9.7 111 reviews
"All of the carers are helpful, friendly and not too busy when you need help. The residents are very clean and spacious with excellent…"   Read all 111 reviews
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular views are enjoyed by residents and visitors… Read more about West Cliff Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms from £1,550 / week
Alton Place

Winchester Road, Alton GU34 1UY 

Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, the home features 67 modern en suite bedrooms designed… Read more about Alton Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 67 Rooms from £1,500 / week
Moorhill

Moorhill Road, West End, Southampton SO30 3AZ 

Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite bedrooms. Conveniently located close to a wide range… Read more about Moorhill

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 70 Rooms from £1,500 / week

Hartford Care Group Ltd Reviews in Hampshire (605)

9.6
Hartford Care Group Ltd has a Group Review Score of 9.6 (9.643) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

Overall Experience

  • 19
  • 1
  • 0
  • 0
  • 0

Date Published

605
37
80
166
439
Review of

Harlow Hall

from Jackie P (Daughter of Resident) published on 14 August 2025
Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone at Harlow Hall for your exceptional care and support during Dad's transition to residential living. Your professionalism, kindness, and patience made a difficult time so much easier for the both of us.
Thanks to your compassionate approach, Dad has settled in well. There were
a few hurdles along the way, but nothing ever felt like too much trouble. Your facilities are excellent, the activities are engaging (loved the VR experience and petting zoo), and the meals definitely deserve their 5 star rating! Most importantly, you've made Dad feel welcome and valued. He's never lonely, and that means everything. Thank you for all you do.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to know that that care and support shown by the team not only made the move to Harlow Hall easier for your dad but helped you also. We are so pleased to hear that he has settled in well, made new friends and and is enjoying the excellent activities programme, the VR headsets are very popular! Our chefs are very passionate about creating delicious homemade meals and your lovely feedback will be passed on to them, along with the rest of the team at Harlow Hall. Once again, thank you for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bethel House

from Amanda D (Great-Niece of Resident) published on 8 August 2025
Overall Experience  Overall Experience 5.0 out of 5

What can I say with Reference to wonderful Bethel house, The staff act with kindness, effiency and empathy to all their residents, My great aunt, is very well looked after here, she engages in all activities and is always, clean, smart and well dressed, the home itself is spotless and clean, with a
very friendly atmosphere. Well done, All at Bethel house.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Bethel House

Thank you so much for taking the time to write this review. It is wonderful to hear how happy you are with Bethel House and the care and support your great aunt receives. The team at Bethel House take pride in their work, from caring for the residents, planning a great activities programme to keeping the home clean and tidy so I am sure they will be very happy to hear your kind words, which will be passed on to all at Bethel House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodlands House

from Gerry M (Daughter of Resident) published on 6 August 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad settled in well for his two week stay at Woodlands House. He had a gorgeous room overlooking the gardens with a large bathroom. All of the staff that I encountered were so lovely and truly caring, helping Dad become accustomed to care home life during his short stay. I particularly liked the fact
that we, as a family, had online access to his care records. It certainly appeared that Dad enjoyed the food and often partook in the daily arranged activities. I've used two large care groups now; care Uk and Hartford group. I far prefer engagement with Hartford and will be using the group again in future for respite stays.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Woodlands House

Thank you for taking the time to write this review. It is wonderful to hear how well your dad settled in to Woodlands House and that you were happy with the care and support he received from the team. It's also great to know how he enjoyed his room and the homemade meals prepared by our amazing chef. Knowing how your loved one is while you are not with them is very important, so we are glad you were happy with the access to his care records, so, as a family, you could rest assured knowing he was being well looked after. We will pass on your kind words to the team at Woodlands House and look forward to welcoming you back.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bethel House

from Philip C (Son-in-law of Resident) published on 11 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad was diagnosed with dementia in 2015 and has been looked after at Bethel House for the past 6 years. The staff are professional, kind and compassionate,:nothing is too much trouble. There are excellent activities daily, the rooms and overall environment is cheerful and the food is excellent. I have
often been asked to recommend a care home over the past few years and never had any hesitation in recommending Bethel House. Dementia is a horrible disease and to know that your loved ones are being looked after with care and compassion at least gives comfort that you are doing all that you can.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Bethel House

Thank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your father recieves at Bethel House. We are pleased he enjoys the wide range of activities on offer daily and that, as a family, you can rest assured that your dad is recieving the best possible care. We will pass on your kind words to the team at Bethel House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Diane T (Daughter of Resident) published on 11 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum was not able to enjoy the facilities of Harlow Hall for very long, due to an unexpectedly rapid decline in her health, but we were very grateful that she was so well cared for during her last days. The admission process was very smooth and she was able to move in three days after my initial enquiry.
Rooms are modern with en suite wet rooms, the corridors are wide and carpeted. The communal lounges are nicely furnished and there are several smaller areas and rooms where you can sit and have a quiete chat with family or friends.


Above all, without exception, the Staff and Carers were all amazing. Nothing was too much trouble and they treated Mum and us with the utmost kindness at every stage. They did everything they could to ease us through her last days. I cannot recommend Harlow Hall highly enough to anyone looking for a caring environment for a loved one.


Thank you to everyone who was involved in Mum's care, you're doing a fantastic job.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you so much for taking the time to write this review and please accept our condolences on the loss of your mum. It is heartwarming to know that her final days and your time with her were made slightly easier with the support and care from the team at Harlow Hall and you were all treated with kindness and care. Once again, thank you for taking the time to write these kind words during what must be a diffcult time. We will pass them on the team at Harlow Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Michelle D (Niece of Resident) published on 11 July 2025
Overall Experience  Overall Experience 5.0 out of 5

The whole experience from beginning to end was efficient warm and welcoming. The home is bright and has a lovely homely feel. The staff couldn't do enough to care for my Aunt for 4weeks respite,to joining in with activities to eating with others encouraging her be part of their family feel. To take
time to have a chat and a cuppa so important in her wellbeing. To have her so close to us for that short time really helped us as a family in many ways.
Thank you all.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. We are so glad to hear that your aunt enjoyed her time at Harlow Hall joining in activities, enjoying the fresh home cooked meals and making friends. It is also lovely to know that you were able to have her close and spend time with her during her stay and that the team showed such great care and support to your aunt and yourselves. We will pass on the kind words to the team at Harlow Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Lorna K (Daughter of Resident) published on 1 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad stayed at Harlow Hall for 2 weeks respite care, and also visits for day visits once a fortnight.


Dad was apprehensive about his stay, but said how delighted he was with Harlow Hall, he spoke about how clean and modern it is, that the food was excellent, and he would be delighted to stay again.

This is high praise indeed as my Dad does like to find fault, and has very much lost his filter!


Dad is 92 and has mobility challenges and needs a frame or if going outside needs a wheelchair, he can also be reluctant to get involved with activities. Whilst we were away we kept up to date with Harlow Hall through their social media page and were delighted to see him appearing in photos and videos of numerous activities, thoroughly enjoying himself!


The staff always greet my Dad by name, they are very caring and appear to really enjoy engaging with the residents

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to hear how much your dad enjoyed his stay at Harlow Hall along with his day visits. It is great to know that he enjoys joining in with the activities programme on offer and that you were able to see this and keep up to date via our social media pages whilst you were away. The team at Harlow Hall will be happy to hear these kind words which will be passed on to them all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

West Cliff Hall Care Home

from Anne D (Wife of Resident) published on 23 June 2025
Overall Experience  Overall Experience 5.0 out of 5

All of the carers are helpful, friendly and not too busy when you need help. The residents are very clean and spacious with excellent views. The staff are also helpful and friendly, always have time to listen to you. When he was in his last home he was in his room most of the times, so got very depressed.
He is very happy at West Cliff.

Reply from lilly mcneill, Marketing Apprentice at West Cliff Hall Care Home

Thank you so much for your lovely review. We're delighted to hear how happy your loved one is at West Cliff and that he's feeling more involved and supported. It means a lot to know our team is making a positive difference. We truly appreciate your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

West Cliff Hall Care Home

from Lara J (Granddaughter of Resident) published on 23 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Having visited my grandmother in law I have found the place very clean, very friendly and when I have visited her in the dining area the food looks excellent. She looks very happy and well in her self.

Reply from lilly mcneill, Marketing Apprentice at West Cliff Hall Care Home

We appreciate you taking the time to share your experience. We're so pleased to hear your grandmother-in-law is happy and well. That's exactly what we strive for with every resident. It's wonderful that you've found the home clean, welcoming, and the food to a high standard during your visits. Your feedback means a lot to the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Louise D (Daughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent carehome, highly recommend. The staff are kind and caring and there are lots of activities and facilities. Friendly environment. Good communication with the staff who are always available to help with any inevitable issues.

Reply from lilly mcneill, Marketing Apprentice at Harlow Hall

Thank you so much for your kind words and thoughtful review. We're delighted to hear that you've had such a positive experience with our care home. Our team works hard to provide a supportive and friendly environment, so it's wonderful to know that their efforts are appreciated. Your recommendation means a great deal to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

West Cliff Hall Care Home

from Sandy H (Daughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mother has moved in as a permanent placement she was very upset, however since moving in she has returned to a very happy place in herself. She has found friends she can talk to, also doing activities which is a new thing for her and she is loving life again. Mum loves having her hair and nails
done in the salon.The staff at West Cliff are exceptional! Cleanliness and food outstanding. Mum will be very happy here.

Reply from lilly mcneill, Marketing Apprentice at West Cliff Hall Care Home

Thank you so much for your heartfelt review. We're truly touched to hear about your mum's journey since moving in, helping residents feel at home and bringing joy into their daily lives is exactly what we strive for, so your words mean a great deal to the whole team. Thank you again for your kind comments, we're so glad your mum is feeling happy and settled at West Cliff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Jane W (Daughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and safe. The facilities are clean and the staff are very good with her. It's good to know that she's being looked after.
We can visit whenever we want to and are able to join in with activities etc

Reply from lilly mcneill, Marketing Apprentice at Harlow Hall

Thank you so much for your lovely words. We're delighted to hear that your mum is comfortable at Harlow Hall. It means a great deal to our entire team, from management to housekeeping, to know that their efforts are making a difference. Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

West Cliff Hall Care Home

from Coral P (Resident) assisted by family/friend published on 13 June 2025
Overall Experience  Overall Experience 5.0 out of 5

I moved here last month. I did not want to come but now I am here I am enjoying it, making new friends being pampered in the salon. I love all the staff they are so caring and nice. The food is delicious and the activities are fun.

Reply from Jenni Laffoley, Marketing Manager at West Cliff Hall Care Home

Thank you so much for your kind review. We're so pleased to hear that you've settled in well with us, especially after some initial reservations. It's wonderful to know you've made new friends, feel pampered and are enjoying the food and activities. Your feedback will mean a great deal to our team - they'll be delighted to hear it!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Tegfield House

from Terry L (Husband of Resident) published on 11 June 2025
Overall Experience  Overall Experience 4.0 out of 5

The recent upgrade in decor/patio/garden, etc., has, in general, worked well, although the home has lost some of its ambience and homeliness in favour of hospital-like cleanliness. This is especially free of the front reception area, where a hotel-like reception "barrier" has been installed around a
desk. This makes the visitor feel quite unwelcome. In my view, this is the worst feature of the new refurbishment. I would suggest a rethink of the reception area.

Reply from Jenni Laffoley, Marketing Manager at Tegfield House

Thank you for sharing your feedback, we really appreciate your thoughts. We're glad to hear you felt the upgrades to the decor, patio, and garden have worked well overall. That said, we're sorry the new reception area hasn't felt as welcoming for you as intended. Our intention was to modernise whilst still keeping the warm, homely feel our guests appreciate. Your comments are helpful, and we'll be taking them into account as we continue to refine the space.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from W M (Daughter of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

We have been super impressed with Harlow Hall and all the staff. We found ourselves in a tricky situation which required urgent respite care. With the help of lots of staff we were able to move mum in the same day. The rooms are lovely and light with great en-suite facilities. They offer a wide range
of activities to keep everyone occupied from gardening, exercise classes, music/singing, dancing, make and mend, cinema room. Every time someone pops in, mum is happy and safe. All the staff are friendly and approachable. If you need a care home would definitely recommend this one.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. We are pleased to know that the team at Harlow Hall were able to help when you found yourselves in the unfortunate position of needing urgent respite care for your mum. It is also wonderful to hear how happy you were with the facilities and activities on offer and that your mum is happy and as a family you could rest assured that she was being well cared for and supported. We will pass on your kind words to the Harlow Hall team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from E C (Daughter of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Our mum has been attending day care and the many community events organised at Harlow Hall. She really enjoys the company and the activities. Mum likes the various speakers and entertainers who come to Harlow Hall, admittedly some more than others based on her musical taste. All the staff are very welcoming
and supportive to Mum and the whole family. They take mum's personal needs and preferences into consideration while providing professional and respectful care. After going to Harlow Hall for the activities and day care for several months, Mum is now looking forward to a holiday (respite care) there and is considering it for a long term home.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to hear how much your mum enjoys the time she spends at Harlow Hall, whether it be the many activities and events on offer and the new friends she is making. It is also great to hear how happy you are , as a family, with the care and support she receives whilst with us. We look forward to welcoming your mum back soon. We will pass on your kind words to the team at Harlow Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from S M (Son of Resident) published on 21 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum and dad moved into Harlow Hall in March - they have own rooms very near each other. There have been bumpy moments along the way (and probably more to come) but the team at Harlow Hall have navigated them with care and kindness. The family have been kept informed about problems as and when they
have arisen. My parents seem happier and have settled in, and their quality of life is so much better than where they came from. Their rooms are lovely, and the facilities and activities are excellent. Thank you to the Harlow Hall team for the cheerful and respectful work you do.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is great to hear how well your mum and dad have settled into Harlow Hall and that this was made possible by the care and support provided by the team We are also happy to know that they are enjoying the facilities and activities programme on offer. We will pass on your kind words to the team at Harlow Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Margaret D (Wife of Resident) published on 20 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband went into Harlow Hall in January 2025 for 2 weeks as I was going out of the country. The place was amazing, everything one could wish for and more. Lovely bedroom with en-suite bathroom. A movie room that was so comfortable and luxurious. Dinning area and lounge with 5 star facilities. But
the best of all was the staff, they were the" cherry on top", welcoming ,caring, and happy. I could not have asked for more.
Knowing that my husband was in such good hands enabled me to relax and enjoy my time away.
Not long after my return. We had an emergency situation which needed my hubby to be put into respite again.
Harlow Hall were great. They took him back without any problems and he stayed with them for a further week, making sure he felt very special and welcome. I can only recommend that if you are undecided about where to put a loved one that you visit Harlow Hall, they are the best.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow Hall

Thank you for taking the time to write this review. It is wonderful to hear how happy you are with your husband's stay at Harlow Hall and you could rest easy and enjoy your trip knowing that your husband was receiving the best possible care and support from the team at Harlow Hall. Once again, thank you for your lovely words which will be passed on to the team at Harlow Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Lorraine D (Daughter of Resident) published on 19 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Upon my first visit to this beautiful new home, I knew that my mother and the family would be happy with the decision to send her here.
The process of transferring my mother to the home from hospital was incredibly smooth thanks to regular communication, and updates from Harlow Hall.
Harlow Hall
is modern, clean, bright with a friendly team who add that personal touch.
My mother is looked after well with regular carers and carers understanding her needs.
She has flourished immensely since leaving hospital 6 months ago with weight gain, colour to her cheeks and general overall well being and mood improvement.
I can honestly say this was the best decision we have made and are delighted that she gets the care and support in this wonderful home which is local to the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Harlow Hall

from Jacqui B (Daughter of Resident) published on 19 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Our mum moved here in oct 24
We were worried at first that she wouldn't settle .


But she settled reallly quickly
And has been loving it here and living her best life ever since .
We visited a few homes before this one and were feeling very flat as they were just not somewhere we wanted for

our mum ,,


But then we stumbled across Harlow hall
And what a gem it was. We are so happy we found it .


It's amazing and the staff work very hard
And are all very friendly
You can visit when ever you like and even sit with them at meal times which is a nice touch
Thankyou everyone

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (9)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.