Moorhill

Moorhill Road, West End, Southampton SO30 3AZ
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9.7 13 Reviews
  • Moorhill, Southampton
Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite bedrooms.

Conveniently located close to a wide range of shops, cafés, parks, and local services, the home ensures residents stay connected to the wider community while enjoying the security and support of a welcoming homely environment.
Each of the 70 en-suite bedrooms is generously sized and tastefully furnished, with many enjoying views of the beautiful gardens. For couples wishing to stay together, the home offers interlinked rooms on each floor, allowing them to remain close while enjoying their own private space.

Throughout the home, there are several spacious lounges, dining rooms, and lifestyle kitchens all designed to support group activities and time spent with friends. The home also offers plenty of tranquil seating areas, a salon and a cinema and activities rooms - all of which have been elegantly decorated with their own character and style to provide luxurious and homely living spaces. With its fully accessible and enclosed landscaped garden, patio areas, and sun terraces, the outdoor space provides great scope for various enjoyable activities.
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Care Provided by Moorhill

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650

Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.

The price(s) shown are provided by the care home. Contact Moorhill for full pricing details and T&Cs.

Contact Moorhill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Moorhill to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Smitha Rosh (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (65)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Moorhill Reviews (13)

9.7

Moorhill has a Review Score of 9.7 (9.709) out of 10, based on 13 reviews in the last 2 years.
Over all time Moorhill has 13 reviews.

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Review from J S (Son-in-law of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a brilliant home, with staff that consistently go above and beyond for residents. The activities are like no other home we visited - a belly dancer and silent disco for example! They really ensure residents have a brilliant time here, and do everything they can to make sure residents
are looked after!
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you for your wonderful feedback. We are delighted to hear that you feel our team goes above and beyond for our residents. It's fantastic to know that our activities and events helped make such a positive impression. We are passionate about creating a fun, engaging, and caring environment where residents feel happy, supported, and well looked after. Your kind words mean so much to the entire team - thank you for taking the time to share your experience.
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Review from Laura K (Friend of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a beautiful home with lovely staff
And residents. Always a pleasure to visit.
The staff are attentive and ensure the residents and happy and well.
The food looks delicious and the home is always clean and decorated to the highest standard
Thank you as always for a lovely visit
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you for your lovely feedback. We're delighted to hear you enjoyed your visit and appreciated our caring staff, beautiful home, and delicious food. Your kind words mean a lot to the whole team, and we look forward to welcoming you again soon.
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Review from Stephen H (Partner of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the staff at Moorhill are committed to providing an excellent service to residents and their visitors. The carers always anticipate the needs of the residents and are totally happy to serve any requests I have to help my partner get ready to go for an outing and to assist her on our return.
The senior staff are always happy to report on my partners health and wellbeing and are providing great help to her daughter with funding requirements for ongoing care. The building is a superb purpose-built facility and has lots of communal areas, both inside and outside, for residents to get together and relax. I'm really happy that my partner is being so well cared-for in Moorhill and I know she is happy living there.
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you for your kind and thoughtful review. We are so pleased to hear that you feel your partner is happy and well cared for at Moorhill.
Your comments about our caring team, senior staff, and facilities are greatly appreciated, and we are delighted that the support provided to both your partner and family has made a positive difference. Thank you again for taking the time to share your experience and for your continued trust in us.
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Review from Gill G (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally recommend Moorhill! We moved Mum to Moorhill (from home) in January this year. With no experience of care homes, I looked at many before choosing Moorhill and I have never regretted that decision. The care is outstanding and the friendliness and thoughtfulness of all staff always goes above
and beyond, treating every resident with respect and a ready smile. The social activities are excellent - Mum is never lonely or bored. Facilities are new and varied - it's like a little village! And best of all, Mum tells me every visit how she loves Moorhill and how happy she is! From a family perspective, we know that Mum is safe and cared for and that makes a massive difference to us all.
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you so much for your lovely review and recommendation. We are delighted to hear how happy and settled your mum is at Moorhill, knowing she feels safe, supported, and enjoys life with us means a great deal to our team.

Your kind comments about our team, activities, and facilities are truly appreciated, and we will be sure to share them with everyone. Thank you again for placing your trust in us and for taking the time to share your experience.
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Review from Jadzia W (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lives at home with me and my family, but I was in need of respite. Mum stayed at Moorhill Care Home for the month of January, and I felt 100% assured that she was in the best hands. The managers and staff were all extremely kind and caring. The vibe at the home is cheerful and relaxing. The interior
of the home is spacious, pristine, fresh and calming. The building is new and well thought out, and the grounds are beautiful. The Care Home is in a beautiful location. We live in Portsmouth, but this home is so conveniently situated just off the M27, that the 20 minute drive was not a problem. Mum had 9 night stay in a reputable Care Home in Emsworth last May, but Moorhill exceeded the Emsworth Home by a long stretch. I won't hesitate should I need respite again - I wouldn't mind booking myself into there!!
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Review from D H (Respite Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is quite new and is beautiful. The rooms are very comfortable and well-equipped. The management and staff are extremely friendly and supportive, I felt very well cared for. I would not hesitate in taking further respite breaks at Moorhill
Reply from lilly mcneill, Marketing Apprenticeship at MoorhillThank you for your kind review. We're so pleased to hear that you found Moorhill comfortable and welcoming and that our team helped you feel well cared for during your stay. Your positive feedback about the environment, management and staff means a great deal to us. We would be very happy to welcome you back for any future respite breaks.
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Review from Janet G (Niece of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my aunt became a resident of Moorhill she has received excellent care. It was a difficult decision to make but the staff have made the transition so much easier. Everyone is so kind and helpful.
Reply from lilly mcneill, Marketing Apprenticeship at MoorhillThank you so much for taking the time to share your kind words. We understand how difficult the decision can be and we're really pleased to hear that our team has helped make the transition easier for your aunt and your family. Providing compassionate, high-quality care is at the heart of what we do and your feedback means a great deal to us.
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Review from J S (Wife of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Warm and friendly.
Always there to help.
The food is excellent, and you are always offered to join your loved one to have a meal.
Reply from lilly mcneill, Marketing Apprentice at MoorhillThank you for your kind feedback. We're so pleased to hear that you've found the home warm and friendly and that our team is always there to help. It's lovely to know you've enjoyed the food and felt welcomed to share mealtimes with your loved one, your comments mean a great deal to us.
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Review from Nicola C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to make the difficult decision as a family to admit our mum needed to go into a home. I discovered Moorhill Care Home, when driving by. I emailed not expecting much but Rob replied and I went and visited the home the next day. Rob was so warm and friendly and was so helpful and gave me in depth
tour of the home.I could see our mum there but we needed our mum to visit and feel she could live there. Well in October, she did exactly that. She has gone from being withdrawn, lonely and isolated to someone who is flourishing. That is all down to the wonderful care, from everyone at Moorhill. Every member of the team do their bit to make Moorhill feel like a wonderful place to be. Our mum is treated with dignity and respect at all times.The facilities,cleanliness,food and drink, activities are all excellent. The safety and security is excellent and we know are mum is safe. The rooms are clean and mum has been able to add her own touches to it,which makes her feel safe and secure.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at MoorhillThank you for taking the time to write this review. We understand how difficult a decision it is to move a loved one into a care home and maybe even more difficult to choose the right one so it is great to know how happy your mum is at Moorhill and how she is thriving. We are so pleased you are happy with the home and the facilities along with food and the activities programme on offer. We are glad you, as a family, can rest assured knowing you made the right decision and your mum is being well cared for and supported. We will pass on your kind words to the team at Moorhill.
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Review from Christine M (Sister-in-law of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been looking for a Care Home for my sister-in-law for several months when I viewed Moorhill Care Home. After meeting with the Manager and being given a guided tour of the Home I was in no doubt that this was exactly what I was looking for, a newly built home, beautifully furnished with all the
modern conveniences and the feeling of genuine caring and kindness. I have not been disappointed. My sister-in-law has settled extremely well, is safe and very well cared for.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at MoorhillThank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your sister in law receives at Moorhill and how happy you are with the facilities and the home. We are so happy your sister in law has settled in well and feels safe and happy in her new home. We will pass on your kind words to the team at Moorhill.
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Review from Paula S (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting many homes, Moorhill truly stands out and I cannot recommend highly enough. You often hear of residents declining after moving into care - my mum has done the opposite and is thriving!


The care is exceptional, with staff encouraging independence and going above and beyond. Residents

have full access to the beautiful garden, unlike other homes where outdoor spaces are often locked away. Meals are nutritious, well-balanced, and beautifully presented. Lauren, the activities coordinator, is fantastic at keeping residents engaged - I love seeing the photos online.


Smitha, Genebel and Rob, the management team, are incredibly involved and know every resident personally. They've even trained staff on insulin to manage my mum's diabetes safely. The home is immaculate, residents are well dressed and active, and the atmosphere is positive - staff genuinely enjoy working there.


Moorhill is on another level. If you want compassionate, professional care, this is the place to choose

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at MoorhillThank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your mum receives at Moorhill and how she is thriving. We are also happy to know how much your mum is enjoying the freshly cooked meals prepared daily by our amazing chef and the activities programme on offer keeps residents entertained and engaged. We will pass on your kind words to the team at Moorhill who, no doubt, will be very pleased their care, compassion and hard work does not go unnoticed.
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Review from L R (Grandson of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been in this home for a few months now and has settled in really well. Before coming here my grandad would sit in his armchair not engaging in much but since being at Moorhill he is attending all activities and interacting with other residents. He is always complimenting the food and
is always keen to know what's on through the week. It's good to see the connection he is building with staff and him engaged in group activities.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at MoorhillThank you for taking the time to write this review. It is wonderful to hear how happy your grandad is at Moorhill. It heartwarming to know how he enaging in all the activities on offer and making new friends, along with enjoying the fresh homecooked meals prepared daily by the wonderful chefs. We will pass on your kind words to the team at Moorhill.
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Review from W F (Daughter-in-law of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moorhill we're kind hearted from the very first phone call from Rob. We felt the care immediately. The house call from Smitha was equally as kind. When we arrived all the dept mangers came to say hello to my mother in law with in the first 30 minutes. We were all made to feel very welcome, and stayed
as long as we wanted to, which included watching an exercise class taking place that our mum was immediately included in.
The facilities are beautiful. She had a large bedroom with en-suite wet room. The dining rooms are all set up as if its a 5 star hotel, and the lounges are equally as inviting. The food looked delicious and there was lots of it.
There is a cafe in the reception area which is lovely when visiting. And the gardens look beautiful, even in the winter.
All the staff were kind, helpful, smiling and attentive.
It felt very secure and safe.
Mum really enjoyed her stay and will definitely be going back for respite again.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at MoorhillThank you for taking the time to write this review. We are so pleased to hear how much your mother in law enjoyed her time at Moorhill and as a family you could rest assured she was being well cared for and supported. We are also happy to know that she enjoyed and participated in the activities programme and the beautiful surroundings and facilities. We will pass on your kind words to the team at Moorhill and looking forward to welcoming her back.
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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Moorhill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for Moorhill is calculated as follows: ( (147 Excellents x 5) + (7 Goods x 4) ) ÷ 154 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.754 Points relating to the number of positive Reviews for Moorhill is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 13 Positive Reviews ÷ 14 = 0.929
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Smitha

Smitha Rosh

Job Title: Home Manager Joined: 2025

Hi, I am Smitha, the Home Manager here at Moorhill Care Home.

As the inaugural Home Manager of our newly established care home, I am honoured to take on this significant role. From the very beginning, my vision has been to create a nurturing and welcoming environment where residents can feel safe, supported and truly at home.


Together with my passionate team, I am committed to setting strong foundation built on trust, high quality care and community engagement. It's a privilege to lead this journey from the outset and to shape a care home that stands as a beacon of excellence and inclusivity.

Frequently Asked Questions about Moorhill

What types of Care is Moorhill registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Moorhill have?

There are 70 Single Rooms.

What are the Facilities & Services at Moorhill?

Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorhill to the centre of Southampton?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorhill to verify any information. View our terms and conditions. Moorhill has an Enhanced Service - more info.