West Cliff Hall feels like a big family all working together to provide good care.E W(Relative of Resident/Service User)
we all feel and appreciate the homely atmosphere.Byron O(Son of Resident/Service User)
It's wonderful here and the staff are the same - happy to be here.William S(Resident / Service User)
West Cliff Hall feels like a big family all working together to provide good care.E W(Relative of Resident/Service User)
we all feel and appreciate the homely atmosphere.Byron O(Son of Resident/Service User)
It's wonderful here and the staff are the same - happy to be here.William S(Resident / Service User)
Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular views are enjoyed by residents and visitors alike, offering relaxation and inspiration in equal measure, making it a happy and peaceful place to call home.
West Cliff Hall benefits from strong management and committed team members, who ensure residents...
Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular views are enjoyed by residents and visitors alike, offering relaxation and inspiration in equal measure, making it a happy and peaceful place to call home.
West Cliff Hall benefits from strong management and committed team members, who ensure residents are not only safe and well cared for, but also happy and content. The trained, compassionate and caring team has created an exceptional residential care home that provides a full programme of activities, entertainment and outings to cater for everyone’s taste.
West Cliff Hall is surrounded by plenty of landscaped and accessible garden space, occupying an enviable and elevated position overlooking Hythe Marina and Southampton Docks. The home has been beautifully restored to provide a modern, luxurious and spacious home comprising 59 en-suite bedrooms which are tastefully decorated and fully furnished. The home boasts several bright and spacious lounge areas, and an airy dining room overlooking the marina. There is also an activities room, a music room and a lifestyle kitchen to encourage residents to maintain their independence.
West Cliff Hall also benefits from a hairdressing salon, video calling to keep in touch with family and friends, fully inclusive laundry service and homemade meals.
Contact West Cliff Hall Care Home to confirm what's included and get a personalised quote:
Special Summer Offer - Prices start from £1500 per week, when you move in as a permanent resident - For a limited time only. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact West Cliff Hall Care Home for full pricing details and T&Cs.
West Cliff Hall Care Home has a Review Score of 9.8 (9.837) out of 10, based on 33 reviews in the last 2 years.
Over all time West Cliff Hall Care Home has 131 reviews.
My Uncle was taken in by West Cliff Hall shortly after his wife passed away in December 2024 as he was unable to care for himself due to his Parkinsons and Dementia. He was instantly made to feel welcome and looked after with the highest quality care. Since arriving the staff all engage with him...
My Uncle was taken in by West Cliff Hall shortly after his wife passed away in December 2024 as he was unable to care for himself due to his Parkinsons and Dementia. He was instantly made to feel welcome and looked after with the highest quality care. Since arriving the staff all engage with him and involve him in appropriate activities and he has become quite a well known character within the home. He speaks very highly of the staff, food and the facilities, loves his room and appears very settled. It is a great comfort to his family to know that he is being so well looked after by the West Cliff Team.
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that your uncle has settled in so well at West Cliff Hall and that you feel reassured knowing he is happy and well cared for. He is very much a valued member of our West Cliff family, and it is wonderful...
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that your uncle has settled in so well at West Cliff Hall and that you feel reassured knowing he is happy and well cared for. He is very much a valued member of our West Cliff family, and it is wonderful to hear how much he enjoys the company of our team, the activities and life within the home. Your kind words mean a great deal to us and will be shared with the whole team.
My brothers and I are very pleased with the way mum is looked after. She's mostly clean. when we visit and now shes joining in some of the games it's really nice to see photoes of her.
My brothers and I are very pleased with the way mum is looked after. She's mostly clean. when we visit and now shes joining in some of the games it's really nice to see photoes of her.
We...
Thank you so much for your lovely review. We're really pleased to hear that you and your brothers are happy with the care Mum is receiving. It's wonderful to hear that she is joining in with some of the games and activities, and we're glad you're enjoying seeing photos of her taking part.We really appreciate your kind words and support. It means a lot to know that you feel Mum is being well looked after.
We have been well looked after.
We have been well looked after.
Thank you so much for your kind words. Were really pleased to hear that you feel well looked after and supported. Its a pleasure having you as part of our home, and were grateful that you took the time to share your experience. Well continue to do everything we can to make sure you feel happy, comfortable and cared for.
I feel the staff are very friendly update me often about my mother how she's getting on always listen to any concerns act appropriately and promptly when needed nothing is to much I feel they work with me as a team my mother is much happier and more settled since being at westcliff lots of...
I feel the staff are very friendly update me often about my mother how she's getting on always listen to any concerns act appropriately and promptly when needed nothing is to much I feel they work with me as a team my mother is much happier and more settled since being at westcliff lots of activities daily 4 star home especially for communication with us thank you for all you do!
Thank you so much for your lovely feedback. We are delighted to hear that your mother is happier and more settled since coming to Westcliff. It means a great deal to us to know that you feel well informed, listened to and involved in her care. Thank you for your trust and for taking the time to share your experience with us.
My brother-in-law has been resident for over a year during which time his cognitive ability has declined + he has needed more assistance generally. His needs are met with efficient compassion. He is happy, settled & well-cared-for.
My brother-in-law has been resident for over a year during which time his cognitive ability has declined + he has needed more assistance generally. His needs are met with efficient compassion. He is happy, settled & well-cared-for.
Thank you for your kind review. We're so pleased to hear that your brother-in-law is happy, settled and well cared for with us. It means a great deal to know that, as his needs have changed, he has continued to receive the compassionate and supportive care he deserves. We really appreciate you taking the time to share your experience.
Can't ask for anything more.
Can't ask for anything more.
Thank you for your lovely review. We're so pleased to hear you're happy with everything and enjoying your time with us.
West Cliff Hall Care Home is warm and welcoming, so very friendly. Its like home from home. The staff are really ready to care for your every need. The medical team are excellent. The care home I can truly recommend, as a resedent I fully have seen first hand all the care from all who are excellent...
West Cliff Hall Care Home is warm and welcoming, so very friendly. Its like home from home. The staff are really ready to care for your every need. The medical team are excellent. The care home I can truly recommend, as a resedent I fully have seen first hand all the care from all who are excellent putting your needs first.This care home is very beautiful inside and outside. I fully recomment this beautiful care home, this is the place to enjoy the food and a wonderful time.
Thank you so much for your wonderful review and for taking the time to share your experience. Your kind words mean a great deal to all of us at West Cliff Hall Care Home. Providing compassionate, person-centred care in a warm and welcoming environment is at the heart of everything we do. We're also...
Thank you so much for your wonderful review and for taking the time to share your experience. Your kind words mean a great deal to all of us at West Cliff Hall Care Home. Providing compassionate, person-centred care in a warm and welcoming environment is at the heart of everything we do. We're also pleased that you enjoy our beautiful surroundings and the food we provide. Thank you again for your recommendation and for being a valued member of our West Cliff Hall family. We look forward to continuing to support you and ensure you remain happy, comfortable, and well cared for.
West Cliff - Outstanding!
Our family cannot speak highly enough of West Cliff. From the moment we first walked through the doors, the staff treated Mum with dignity, kindness, and real compassion. The team takes time to get to know each resident personally and always make sure the little things...
West Cliff - Outstanding!
Our family cannot speak highly enough of West Cliff. From the moment we first walked through the doors, the staff treated Mum with dignity, kindness, and real compassion. The team takes time to get to know each resident personally and always make sure the little things happen.
What stands out:
Staff: Always professional, attentive, and genuinely caring. They kept us updated without us having to chase.
Environment: West Cliff is spotless, bright, and feels like home. Mum loved being outside in the garden when the weather was nice.
Activities & Food: Great choice of activities and the food was excellent. Dietary needs are catered for without fuss.
Peace of mind: We knew Mum was safe, respected, and was truely happy there.
Management is approachable and truly listens.Choosing a care home is hard, but West Cliff gave us complete peace of mind.
Highly recommended.
Thank you so much for your wonderful review and for taking the time to share your family's experience at West Cliff. Your kind words mean a great deal to our entire team. We are delighted to hear that your mum felt safe, respected, and happy during her time with us, and that our staff's compassion,...
Thank you so much for your wonderful review and for taking the time to share your family's experience at West Cliff. Your kind words mean a great deal to our entire team. We are delighted to hear that your mum felt safe, respected, and happy during her time with us, and that our staff's compassion, professionalism, and dedication made such a positive difference to your family. Thank you again for your trust and recommendation.
The staff are always friendly, caring, and...
As a family, knowing that my mum is receiving such excellent care gives us complete peace of mind. We are truly grateful for the dedication, patience, and kindness shown by every member of the team. I wouldn't hesitate to recommend this care home to anyone looking for care for their family member. My mum has settled in and now calls the staff her friends which I find very touching.
Thank you so much for taking the time to share such a heartfelt and thoughtful review. We are truly grateful for your kind words and it means a great deal to the whole team to know that your mum feels safe, valued, and at home with us.
Pleasant experience
Pleasant experience
Thank you for your lovely review. We're so pleased to hear that you had a pleasant experience with us. Your kind words mean a lot to our team, and we're grateful for your feedback. Thank you for being part of our home.
I lived here for 2 years and I enjoy the food. The staff are friendly they are very helpful - the home is clean.
I lived here for 2 years and I enjoy the food. The staff are friendly they are very helpful - the home is clean.
Thank you for taking the time to share your feedback. We are delighted to hear that you have enjoyed living at West Cliff Hall for the past two years. It is wonderful to know that you enjoy the food, find our team friendly and helpful, and appreciate the cleanliness of the home. Our staff work hard...
Thank you for taking the time to share your feedback. We are delighted to hear that you have enjoyed living at West Cliff Hall for the past two years. It is wonderful to know that you enjoy the food, find our team friendly and helpful, and appreciate the cleanliness of the home. Our staff work hard to create a welcoming and comfortable environment for all residents, so your kind comments mean a great deal to us.
I have lived here for one year. I enjoy the view, the food is tasty and I have plenty to eat.The staff are very friendly and helpful. My room has got a good view and the home is clean and tidy. I enjoy the activities.
I have lived here for one year. I enjoy the view, the food is tasty and I have plenty to eat.The staff are very friendly and helpful. My room has got a good view and the home is clean and tidy. I enjoy the activities.
Thank you for taking the time to share your feedback. We are delighted to hear that you have enjoyed living at West Cliff Hall over the past year. It is wonderful to know that you enjoy the views, the food, and the range of activities available. We are especially pleased that our team has made such...
Thank you for taking the time to share your feedback. We are delighted to hear that you have enjoyed living at West Cliff Hall over the past year. It is wonderful to know that you enjoy the views, the food, and the range of activities available. We are especially pleased that our team has made such a positive impression with their friendliness and support. Your kind words mean a great deal to all of us, and we are grateful to have you as part of the West Cliff Hall family.
My mum has been in West Cliff for I think nearly 4 years, and I dont have any complaints at all, Repeka is always available for any concerns I might have, she is always helpful and always very nice. I also like Chelsey again never too busy to help if I need to talk about anything. In fact all the...
My mum has been in West Cliff for I think nearly 4 years, and I dont have any complaints at all, Repeka is always available for any concerns I might have, she is always helpful and always very nice. I also like Chelsey again never too busy to help if I need to talk about anything. In fact all the staff are nice. I think most of them like my mum. I hope so, and for me its just knowing she is warm, safe, getting fed, and her meds at right times cos then she dosent get any seizures anymore, which was aworry years ago. Her memory is going downhill now and she is up and down so she is in the best place now. Thank you.
It means a lot to know that your mum feels...
Thank you so much for your lovely review and for trusting us with your mums care over the past four years. Were so pleased to hear that Repeka, Chelsey, and the whole team have been supportive and caring well be sure to share your kind words with them.It means a lot to know that your mum feels safe, warm, well cared for, and supported with her medication needs. Thank you again for your kind feedback and continued trust in our team.
My mother has blossomed since she has been at West Cliff hall, she has been at the home for nearly a year... she is always saying how lovely the home is.... and how nice the food is!... All the staff are so friendly to mum and myself nothing us too much trouble for any of them. Mums room has a view...
I often book in to have a meal with mum and her two friends she has met there, oh my goodness there meals are delicious. I cannot recommend West Cliffe highly enough...I looked at a few and I'm so happy I chose West Cliffe...... mum is so very very happy there !!!
Thank you for your kind and thoughtful words. We are delighted to hear that your mother is so happy at West Cliff Hall and has settled in so well with us. It's wonderful to know she enjoys the activities, meals, and has made new friendships, and we truly appreciate your positive feedback about our...
Thank you for your kind and thoughtful words. We are delighted to hear that your mother is so happy at West Cliff Hall and has settled in so well with us. It's wonderful to know she enjoys the activities, meals, and has made new friendships, and we truly appreciate your positive feedback about our team. We look forward to continuing to provide her with caring support and welcoming you whenever you visit.
I visited my friend and was happy to see them relaxed and comfortable in a pleasant environment. The staff was attentive and supportive, and the home had a calm and welcoming atmosphere. It is lovely to know my friend is being looked after so well.
I visited my friend and was happy to see them relaxed and comfortable in a pleasant environment. The staff was attentive and supportive, and the home had a calm and welcoming atmosphere. It is lovely to know my friend is being looked after so well.
Thank you so much for your kind words. We are delighted to hear that your friend feels relaxed and comfortable in our home. We endeavour to create a calm and welcoming environment at West Cliff Hall, where residents feel well cared for and supported.
We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the staff. We get plenty of updates, so we always know what is happening each week. The staff are lovely, very caring and patient, always attentive, they let us know...
We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the staff. We get plenty of updates, so we always know what is happening each week. The staff are lovely, very caring and patient, always attentive, they let us know how mum is doing and whether she needs anything. The home has a friendly atmosphere, is spacious with nice inside communal spaces as well as a patio, garden and large lawned area. I'm very happy mum is there and that she calls it her home. I have no criticisms at all.
Thank you for your wonderful feedback. We're delighted to hear that your mum is happy and feels at home with us. It's great to know that you appreciate our caring, attentive staff, as well as the rooms, facilities, catering, and communal spaces. Your kind words about the updates and friendly atmosphere mean a lot and will be shared with the team. We're so pleased your mum enjoys living here.
My mum moved into the care January 2026 after her health declined a hospital admission and increased memory loss. I live in Spain and came to see her. I visited her for 5 of the 7 days in UK. I was very impressed with the care mum is receiving. The staff are lovely and treat mum kindly and with...
My mum moved into the care January 2026 after her health declined a hospital admission and increased memory loss. I live in Spain and came to see her. I visited her for 5 of the 7 days in UK. I was very impressed with the care mum is receiving. The staff are lovely and treat mum kindly and with respect. She has told my brother she feels safe there which puts my mind at rest. I just wanted to say thank you to all who look after my mum. I will be back in UK the end of April and look forward to seeing my mum again.
Thank you very much for your kind feedback. We're so pleased to hear that your mum is settling in well following her hospital stay. Moving into a new home can be a big transition, so it's especially reassuring to know she feels safe and supported with us.
My dad had a fall in August, following which he was unsafe to return home and live independently, we hummed and aahed several times, visited at odd moments and...
Dad's very happy and content there. Thank you.
Thank you for taking the time to write this review. We understand how choosing a care home for a loved one can be a very difficult decision so we are happy to hear how well your dad has settled in at West Cliff Hall and is enjoying the freshly cooked meals made daily by our talented chefs. Seeing...
Thank you for taking the time to write this review. We understand how choosing a care home for a loved one can be a very difficult decision so we are happy to hear how well your dad has settled in at West Cliff Hall and is enjoying the freshly cooked meals made daily by our talented chefs. Seeing your dads care notes online enables you to be reassured that he is well cared for and supported and doing well in his new home. We will pass on your kind words to the team at West Cliff Hall.
I had an amazing visit with my mother on 18th September and I brought along a friend too, we stayed and had lunch with mum and what a wonderful lunch it was too, restaurant quality, service warm and friendly to all the residents I was very impressed, my thanks to all staff at West cliff... mum...
I had an amazing visit with my mother on 18th September and I brought along a friend too, we stayed and had lunch with mum and what a wonderful lunch it was too, restaurant quality, service warm and friendly to all the residents I was very impressed, my thanks to all staff at West cliff... mum enjoyed every minute of us dining with her.... thank you
Thank you for taking the time to write this review. It is wonderful to hear how much you enjoyed your visit with your mother which was made extra special, for both of you, by joining her for lunch. We are glad you enjoyed the meal, prepared by our wonderful chef and look forward to you joining us again. Your kind words will be passed on to the team at West Cliff Hall.
All in all, my experience has been a very pleasant one.
All in all, my experience has been a very pleasant one.
Thank you for sharing your experience! We're delighted to hear that it's been such a pleasant one, and we look forward to continuing to make your time with us just as positive. Thanks for taking the time to leave a review
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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My name is Repeka Taukei, and I am Home Manager at West Cliff Hall.
I joined the Hartford Care family in 2012. It’s been a great and rewarding...
My name is Repeka Taukei, and I am Home Manager at West Cliff Hall.
I joined the Hartford Care family in 2012. It’s been a great and rewarding journey, and the team takes pride in looking after our residents, families and visitors to ensure everyone feels safe and happy at all times.
I am looking forward to meeting you all soon at our beautiful home.
I have worked at West Cliff Hall and was very sad to leave. But I am back now and so happy to be working with Repeka. I am a very ambitious person who always wants to achieve my goals. I am 100% committed to my job and my residents.
The care home lists weekly fees per person from £1,500 for residential care (respite from £1,500) and from £1,500 for residential dementia care (respite from £1,500). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 49 Single Rooms and 5 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West Cliff Hall Care Home to verify any information. View our terms and conditions. West Cliff Hall Care Home has an Enhanced Service -what an Enhanced Service includes.