






Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, the home features 67 modern en suite bedrooms designed with residents’ comfort and well-being in mind.
The home has a cinema room, a café ideal for when family and friends drop in and a hair and beauty salon. A range of bright and airy...
Care Provided by Alton Place
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Summer Offer - Prices start from £1500 per week, when you move in as a permanent resident - Limited availability. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Alton Place for full pricing details and T&Cs.
Contact Alton Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Gurmeet Ubhie(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2025
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Alton Place Reviews (12)
Alton Place has a Review Score of 9.5 (9.542) out of 10, based on 12 reviews in the last 2 years.
Over all time Alton Place has 12 reviews.
Very caring and friendly staff. Professional and attentive managerial staff. Maintenance equally professional.
Thank you for your kind words. We are delighted to hear that you have had such a positive experience with our team. Your feedback is greatly appreciated and will be shared with our management and maintenance staff. Thank you for taking the time to leave a review.
My nan has been staying at this care home, and I honestly can't thank the staff enough for the care they provide. Everyone is so kind, patient, and genuinely attentive - it really shows that they care about the residents as individuals. The home is always clean, welcoming, and has a lovely atmosphere. The staff keep families updated and go the extra mile to make sure residents are comfortable, safe, and happy. It gives me real peace of mind knowing my nan is in such good hands. I would highly recommend this care home to anyone looking for a place where their loved ones will be truly cared for.
Thank you for your kind feedback. We're delighted to hear you feel reassured by the care and support provided by the team, and that your nan is comfortable and well looked after. It's also lovely to know you find the home welcoming and well-maintained. Your recommendation is greatly appreciated. Thank you.
My mum went to stay in Alton Place initially for respite care, but when the time came for her to go back to her own home, she preferred stay. Alton Place, to us, seems a shining example of how a home for people requiring care should be. The whole place is full of laughter, activity and also quiet times when preferred. The rooms are spacious and the house management team were happy to help make Mum's room feel her own with personal pictures and cherished items. The activity agenda is so varied, covering all sorts of things Mum hasn't done for years( if ever !). But along with the scheduled activities, there is an amazing spontaneity to events too, for example just getting in the van and going to look at the Christmas lights or doing the latest dance trend for the social media page. We couldn't be more happy with our choice of residence for our lovely Mum and feel blessed we found Alton Place.
Thank you so much for your lovely review. We're delighted to hear your mum felt so happy and at home with us that she chose to stay permanently. It's wonderful to know she's enjoying the activities, fun experiences, and warm atmosphere at Alton Place. Your kind words mean so much to our team, and we're grateful you chose us to care for your lovely mum.
Very caring and top class level of care from all staff they can't do enough for him they go above and beyond what they are paid for to make sure he is ok and feels at home
Grandad loves being here
Grandad is a totally transformed man after moving in
Thank you so much for your wonderful review. We're delighted to hear how happy your grandad is at Woodchurch House and that he feels so at home with us. Your kind words about our team mean a great deal, it's especially lovely to hear that your grandad has had such a positive transformation since moving in. Thank you again for taking the time to share your experience.
However, I feel that more staff are needed now that there are more wheelchair users which need more assistance. More sit-to-stands are therefore needed to accommodate these people. Only on the ground floor is not sufficient.
Laundry is a continuing problem.
The management team should be more evident during working hours.
Thank you for your feedback. We're pleased to hear that your overall experience of the home has been good. We also appreciate you raising your concerns, as we are always looking for ways to improve the care and support we provide. Staffing levels, equipment needs, laundry processes, and management...
Absolutely amazing care and such a warm, homely environment. My granny is so happy there. I'd 100% recommend it to anyone looking for a truly lovely place. I appreciate everything you have done, cannot thank you enough!
Thank you so much for your lovely feedback. We're really pleased to hear your granny is happy and that you feel the home provides such a warm and caring environment. Your recommendation means a great deal to the team, and we value you taking the time to leave a review.
What an amazing care home, its like entering a five star hotel...When we arrived from hospital with Mum (after A four week hospital stay for a full shoulder shoulder replacement) we were greeted by a lovely young lady with a beautiful smile for us all and an extra smile for Mum. We immediately new that Mum would be happy here and a week in we were not wrong. All the staff are highly trained and attend to Mums every needs. Its so refreshing to meet so many people that are still smiling and offering support to residents and visitors at the end of a long day. The Home is fully kitted out for all the support that anyone might need plus extras, there is an extensive menu for the residents that is prepared in-house by an amazing Chef...his cakes are the best we have ever eaten....yes Visitors can have a cuppa and cake too... Gurmeet the Home Manage and Lucy make the home complete these two Ladies are as dedicated as they come. When I leave Mum after a visit I know she is Safe and Happy.
Thank you so much for your wonderful and detailed feedback. We're delighted to hear that your Mum has settled in so well and that our team has made you all feel welcome and supported. It's especially lovely to know that our staff, facilities, and even our chef's cakes have made a positive impact....
If you are looking for a care home for a loved one, I could not recommend Alton Place enough.
Thank you so much for your wonderful review. We're delighted to hear that you felt Alton Place was the right home for your mum from your very first visit, and that she's been so happy and well supported by our team. It's especially lovely to know she's enjoying outings, activities, and the...
Alton Place has truly been a wonderful choice for my Dad, and I'm so glad we decided to bring him here. He absolutely loves the daily activities, which keep him engaged, active, and happy. The entertainers who visit are a real highlight.
What really sets Alton Place apart, though, is the staff. Every single person is so caring, kind, and attentive, and it gives me real peace of mind knowing my Dad is surrounded by people who genuinely care about his well-being. It feels warm, welcoming, and supportive-more like a community than a facility. I couldn't be happier with our experience at Alton Place, and neither could it Dad.
Thank you so much for sharing such a lovely review. We're delighted to hear that your dad is happy at Alton Place and that he's enjoying the daily activities and visiting entertainers. Knowing these experiences help keep him engaged and smiling means a great deal to us. Your kind words about our...
Further since they were in adjoining rooms she asked to be moved as she kept expecting her husband to come through the adjoining door. The staff moved her within one hour after my request on her behalf.
I cannot be there by her side all the time and fortunately the amazing staff have in effect "covered" for me.
Thank you for taking the time to write this review and please accept our sincere condolences on your loss. It is heartwarming to know that the team at Alton Place have tried to make this sad time a little easier for you all. We will pass on your kind words to the team at Alton Place.
Choosing Alton Place for Mum was a big leap of faith in a brand new space and the management. As we were the first resident in the door we weren't able to see what day to day life would look like. All the management staff were kind and took time connect genuinely with mum, and have been dedicated to building a sense of community from the get go. Any worries on my behalf quickly dissipated. They proactively reviewed medication with the doctor, thinking about mums needs and wants. They quickly sorted the district nurse which I had been struggling to achieve in the community for a long time. All the carers have been so kind they have formed a great team all with different strengths. Choosing a care home is a difficult and very weighted decision and so I am very grateful for the people at Alton Place, and all the effort, kindness and connection shown to my mum every day.
Thank you for taking the time to write this review. Choosing a care home for a loved one can be a very difficult and emotional decision so we are overjoyed with how happy you are with the care and support your mum receives at Alton Place and that any questions or concerns you may have had have been...
Alton Place's greatest asset is its staff. Without exception they are compassionate, patient, hardworking, dependable and fun. They could not do more to cater for the residents' needs, always with good humour.
There is a varied programme of daily activities, many of which are open to family, friends and sometimes the wider public. Outings in the adapted minibus are undertaken to local places of interest or maybe just to a suitable shop or cafe. Everything possible is done to keep the residents mentally and physically active and engaged, though quieter sessions are also planned for reminiscing, creative activities, etc.
The furnishings, decor and layout are bright, stylish and spacious. There are frequent film shows in the purpose built cinema, complete with popcorn and pamper sessions in the hair/nail salon.
The menu choices sometimes seems a little inappropriate for older residents, but this is a work in progress and can be adapted according to popularity.
Thank you for taking the time to write this review. It is wonderful to hear how happy you are with the facilities at Alton Place, along with the wonderful team. We are also pleased to know that the activities on offer cater to all, whether that be trips out in to the community or quieter moments...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

My name is Gurmeet and I am the Manager for Alton Place Care Home. I have worked in residential care supporting older adults for over 14 years.
We’re incredibly pleased to acquire this brand-new state-of-the-art care home in Alton. Alton Place is another of our purpose-built homes, so new residents can expect numerous stylish spaces to enjoy, and an enthusiastic care team to look after their needs.Alton Place is a home filled with love and laughter and where our residents are living their life to the fullest.
Here at Alton Place, we are committed to getting to know our residents and ensuring this chapter of their lives is fulfilling and enables everyone to be themselves.

Hi, I’m Keeley, and I’m delighted to be starting as the Deputy Manager at Alton Place.
I’ve been with Hartford Care since 2018 and have thoroughly enjoyed my journey so far. I began as a Care Assistant and over the years progressed to Senior Carer and now Deputy Manager. It's been an incredibly rewarding experience.
I’m excited to be joining Alton Place, and I look forward to supporting the team and residents in this next chapter.
Frequently Asked Questions about Alton Place
What types of Care is Alton Place registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Alton Place have?
There are 67 Single Rooms.
What are the Facilities & Services at Alton Place?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Alton Place to the centre of Alton?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alton Place to verify any information. View our terms and conditions. Alton Place has an Enhanced Service -more info.