Beech Tree

Sprents Lane, Overton, Basingstoke RG25 3HX

Beech Tree is a Nursing and Residential Care Home registered with the Care Quality Commission (CQC) and has 54 beds over 3 floors. 49 beds are single rooms with en-suite bathrooms, 5 beds are in double rooms with en-suite bathrooms, and the remaining room is a single room with hand basin. Beech Tree is a purpose built home situated near Basingstoke in the village of Overton.

Beech Tree are able to accept residents that require nursing care. The home has close links with the District Nursing service and its own nurses provide care 24 hours a day where this is required for nursing clients.

Beech Tree can offer care to persons over the age of 65 who require: -
•        Personal care
•        Supervision with day to day activities
•        Nursing / medical needs

All potential residents are assessed prior to admission to ensure the home can meet their care needs.

Group: Select Healthcare

Person in charge: Elaine Knight (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: AIDS/HIV • Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Tagalog

Single Rooms: 60

Shared Rooms: 0

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Private car park on site.

Latest Care Quality Commission* Report on Beech Tree: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Beech Tree is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Beech Tree in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.624 for Beech Tree is calculated as follows: ( (108 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 165 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Beech Tree is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 14 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Beech Tree has a Review Score of 9.6 (9.624) from 14 Reviews


Average Ratings

  • Excellent
    11
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beech Tree?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beech Tree

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

We were very wary about finding accommodation for my granny but Beech Tree were so friendly and welcoming which made our decision as a family easier. They helped make the transition run so smoothly for granny and I would highly recommend.
The care staff, including the manager, are always on hand to assist or answer any questions we may have as a family.
We feel we definitely made the right decision in choosing Beech Tree.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   5 out of 5

Amy Lloyd, Administrator at Beech Tree responded to this review on 20 Apr 2018:

Thank you - we love having your Granny here and are so pleased we were able to make your decision that little bit easier!

The staff are friendly and professional. I would not hesitate to recommend this care home - you just get the feeling that everyone genuinely cares and that’s what you want for your loved ones.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.7 out of 5

Amy Lloyd, Administrator at Beech Tree responded to this review on 19 Apr 2018:

Thank you Carol - we agree, that is exactly what every care home should be like!

My Auntie has been recently admitted to Beech Tree. I have been really surprised with the excellent welcome and care she has received upon arriving. The home is beautifully clean and nothing is too much trouble for the staff.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   5 out of 5

Having placed mum in care recently, I couldn't be more happy with the care and kindness shown to all of us including mum. Couldn't recommend the place more.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.7 out of 5

Amy Lloyd, Administrator at Beech Tree responded to this review on 18 Apr 2018:

Thank you Andrea for your kind words, we love having your mum here!

We were a bit apprehensive about putting our aunty in a care home, but I can honestly say the staff at Beech Tree have been absolutely amazing! The staff are kind, caring and very attentive. My aunt has new lease of life and feels very safe and at home. When I visit there is always a good atmosphere and I feel my aunt is very happy. Thank you very much.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   5 out of 5

Amy Lloyd, Administrator at Beech Tree responded to this review on 17 Apr 2018:

Thank you Gary, we know how hard it is to have to make the decision to move a relative into a care home, but we are glad Beech Tree has been able to make it that little bit less of a worry.

I recently visited a long time friend of mine at this care home, I haven't seen her for such a long time and it was lovely to see her again. I telephoned the home first to find out when I could visit and was greeted with a lovely cheerful voice that explained that I could visit at any time. When visiting the home, I was greeted by a lovely nurse who took me to see my friend, I have to say the home has a lovely, cheerful and warm atmosphere and I felt very welcome. I would certainly recommend this care home along with the lovely staff to anyone that needs care, to see my friend so happy made my day, thank you so much Beech Tree for the lovely experience and for caring for my friend.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.6 out of 5

Amy Lloyd, Administrator at Beech Tree responded to this review on 16 Apr 2018:

Thank you very much Paul!

I have placed my wife with this care home on the suggestion of Adult Services Basingstoke.
After visiting the care home I was satisfied they would give her the care and attention she needed for her Dementia. It was a relatively new wing and everything was clean tidy and efficient.

I have no hesitation in recommending this care home. It is run by Select Healthcare Group and had a CQC unannounced inspection in February 2018 and was given a GOOD rating in all 5 categories.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.6 out of 5

Amy Lloyd, Administrator at Beech Tree responded to this review on 11 Apr 2018:

Thank you Peter. It is a pleasure to have your wife staying with us here and having you visit.

My mum was a resident of Beech Tree for 8 months. She had a lovely spacious en-suite room on the ground floor when she was mobile, then when slightly less mobile moved to another en-suite room on the first floor, which although smaller was very cosy and light. She received extremely good care from all the staff, nurses, care assistants and the catering staff. She was never forced to do anything she didn't want to, her wishes and dignity was respected at all times. She enjoyed the food and was always given a choice. Her room was kept beautifully clean, as were her clothes. Nothing was too much trouble for the staff. When mum was nearing the end of her life, not only was she given excellent care, but also the family attending her bedside were treated with great care and tenderness.

We can only express our sincerest thanks to this great team of people, we will never forget what you have done for my mum. In our experience, we would not hesitate to recommend Beech Tree Care Home.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.7 out of 5

My mum has just arrived at Beech Tree after being transferred from another borough. The home's manager has been so welcoming and helpful to us. She is caring and listens to what we have to say. The home has a wonderful homely feel as soon as you walk in and the staff are so kind and friendly. I would have no hesitation in recommending this home. It's very stressful when a loved one has to go into a home but we felt at ease straight away.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.9 out of 5

The care home is run efficiently with staff who are dedicated to looking after the requirements of the residents.
The home is clean and tidy, offering a variety of activities for the residents to take part in. Compared to some, the cost of care is fairly reasonable.
Given the overall standard is very good.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.6 out of 5

Caring staff and management who are improving the care home greatly.

How likely would you be to recommend Beech Tree? Likely

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Average Rating:   3.8 out of 5

Since she has been there, she seems very happy and the staff love her.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.3 out of 5

My mother requires nursing care and has been at Beech Tree for 18 months and has always received good care and support from the staff. I always receive a welcoming hello and the staff are always willing to help.
There have been a lot of changes and a high turnover of staff over the last year, but there is now a new manager (July 17), and the home feels more settled, and the staff happier. I have no reason to doubt things will continue to improve as there is now investment in the home.

How likely would you be to recommend Beech Tree? Likely

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Average Rating:   4.3 out of 5

I have no problems (now!).
New manager - honest, welcoming, willing to listen to your queries, questions etc.
Administrator - same as above.
Find all staff kind and caring and always willing to help you when they can.

How likely would you be to recommend Beech Tree? Extremely Likely

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Average Rating:   4.6 out of 5

Elaine Knight, Home Manager at Beech Tree responded to this review on 25 Jul 2017:

Thank you, Helen, we love you visiting and the support you give us.

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Bed Vacancies

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Beech Tree

Job Vacancies

Staff Profiles

Elaine

Elaine Knight

Job Title: Manager

Joined: 2017

Description:

Elaine has worked in the care industry for over 30 years and is a fully qualified nurse with a passion in elderly care and specialises in dementia care.

She believes life is for living at all ages and that's an ethos that she brings to Beech Tree as well as her enthusiasm for person centred care.

Katie

Katie Dorrington

Job Title: Deputy Manager

Joined: 2016

Description:

Katie is an experienced nurse who has vast experience in palliative care and district nursing.

Katie qualified as a nurse in 2014 and has worked her way up from community nurse to deputy manager in this space of time.

Amy

Amy Lloyd

Job Title: Administrator

Joined: 2017

Description:

Amy has worked in administration for 4 years and has helped in commissioning a care home in Reading before moving to Beech Tree.

She maintains client contracts, staff files and is the main link between clients, families and the accounts department at Head Office.

Joe

Joe Goodall

Job Title: Maintanance

Joined: 2017

Description:

Joe has experience in maintaining large buildings and estates. Joe is very keen on fixing up the building and doing all he can to make the home an even better place to live.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Beech Tree