Beech Tree

I am very pleased with the way my husband has been looked after and cared for, for the past month.

Very good generally.

In June my stepfather will have been a resident for three years. During this time the care the home provides under it's new management has improved enormously to a level that is highly satisfactory. At the onset of the coronavirus pandemic, the home's lockdown procedure was effectively implemented and although it meant limited or no contact for months we all recognized the necessity in the interest of Covid-19 isolation. Although my stepfather has special requirements they are met by the extremely caring and thoughtful staff who willingly accommodate his every need. His room is kept clean and tidy and his personal comfort and health are well catered for creating a close bond with the carers who look after him for which I am most grateful.

It was very difficult for me at the end due to restrictions, but the staff still made me feel that they cared and the support I received was second to none. When all of this pandemic is over; I will come to the home, to thank you all in person - Thank You.

Breakfasts cold and overcooked. Other meals tepid tea. One day tea cake burnt to a cinder (nothing to eat until cold breakfast). Average time to answer bell 10-12 minutes. Sometimes nearly 20 minutes. Bathroom bin not emptied for 3 days (then at my request). No showers all week. The fourth day felt unwell. Blood pressure dropped 80/57/65. Request nurse an hour and a quarter before she arrived. Was asked what I wanted her to do. I got very upset and told her all my concerns, which raised my blood pressure. Parting remark - keep being upset then your blood pressure will stay up. Smoking area out my window. Formal complaint made.

The care home with nursing has been quite exceptional in the care of my dear wife in final stages of dementia. Nothing has been too much trouble both for my wife and visiting family. Indeed the nurses and carers are like a big family in the attention they give.

I have not ticked the value for money box as I feel the cost of care homes, in general, is excessive but I would certainly recommend this one to others.

My parents are both residents of Beech Tree, one has nursing needs and the other residential. They share a room and have an en-suite bathroom. We were only saying this morning how lucky they are to be in a home that feels like home in that they feel safe and cared for. The staff are patient and friendly and go out of their way to make them happy and are sensitive to their individual needs. There are activities but the carers understand that some people don't want to join in but are happy to watch tv in their room. Christmas was excellent with staff dressed up as Father Christmas and elves. I will never forget my parents' faces. The gifts given were personal to them. A therapy puppy came the other week which they loved. The shops are within walking distance. Beech Tree is a friendly home and home is what it is, my parents can't take care of themselves anymore so the staff and volunteers do. Thank you for taking the worry away for both my parents, me and my brother.

My father has been a resident for the past seven months and I can’t believe the progress he has made physically and mentally since he moved in. The staff are all very caring and compassionate towards him which has helped him settle into his new home. Everyone has been very supportive not only to my father but to me during a very difficult time. I can not fault the care which he has received. A massive thank you to everyone for all their help.

My partner became a resident in July 2017 after a series of strokes from 2015 which were regular since she moved in she has not had one stroke. She seems really happy there which I never thought she would be.

I was visiting a friend who is a resident of Beech Tree, very impressive and a lovely home. The staff were considerate, kind and they took the time to ensure the comfort of the residents.

I had my concerns about grandma coming to Beech Tree considering local hearsay. However I am pleased to say that the place has been brought up out of its dark period - I have never seen my grandma look so happy and well cared for, she has really come out of her shell. The place is looking (and smelling) great and the staff clearly care. Well done current management.

My Mother has been a resident of Beech Tree care home in Overton Hampshire for two years now. When Mum first went to Beech Tree it left a lot to be desired but when the new manager took over things started to change. Mum is on the top floor which is lovely, everything is beautifully decorated, great dining room which Mum has been encouraged to use and she is also enjoying being involved in the activities. She was able to make her own birthday cake, thank you to all staff who help to look after my ninety-five-year-old Mum.

Well done all.

I looked at several homes but this was by far the best.

Really pleased with the level of support offered by the carers at Beech Tree. The staff are polite and friendly and always put our mind at ease.

Love seeing my nanna happy in the home, every time I go and visit, the staff are always friendly, and it’s such a homely feel. The activities seem fab, on my visits I’ve seen them have live singers, animals, and the local preschool visit. So glad we found Beech Tree and it’s nice that the family can relax and know she is now well looked after.

Very happy with the care my mother receives. She is happy and comfortable.

Well done to the manager and your magnificent team for taking care of my dear friend so well.

Since taking over the position she has worked hard to get the home to where it is today and, in my opinion, now has a supportive and efficient team behind her to continue with all the positive changes in the home.