
The home itself is clean, bright, and well-run. And it has such a lovely friendly feel to it.C P(Daughter of Resident/Service User)



The home itself is clean, bright, and well-run. And it has such a lovely friendly feel to it.C P(Daughter of Resident/Service User)



Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing comfortable, cosy and safe surroundings.
The home has a newly extended dining room which overlooks the garden and three spacious lounges. Residents are encouraged to make the most of the outdoor space throughout the year, especially its lovely...
Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing comfortable, cosy and safe surroundings.
The home has a newly extended dining room which overlooks the garden and three spacious lounges. Residents are encouraged to make the most of the outdoor space throughout the year, especially its lovely patio which is wheelchair accessible. A hairdressing salon offers in-house facilities for all residents.
Belford House’s 42 mostly en-suite rooms, located on two floors, all have garden views and a passenger lift is available. Each room has a television and the option of a private telephone. Wi-Fi is available in all bedrooms and through the home.
Belford House works with local GP surgeries and enjoys excellent links with the community multidisciplinary team. There are many activities on offer within the home in which residents are encouraged to participate to help residents maintain their interests, hobbies and skills.
Care Provided by Belford House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Belford House to confirm what's included and get a personalised quote:
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Belford House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Evelyn Chiota (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (18)
Visiting
- All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability
Belford House Reviews (94)
Belford House has a Review Score of 9.8 (9.781) out of 10, based on 19 reviews in the last 2 years.
Over all time Belford House has 94 reviews.
My mum suffers from Alzheimer's, has been a resident at Belford House for just over one year and I can honestly say I couldn't have wished for a better place for her to be. Mum settled in very quickly and from day one she has been well cared for. Her dementia is well managed, we feel she has...
My mum suffers from Alzheimer's, has been a resident at Belford House for just over one year and I can honestly say I couldn't have wished for a better place for her to be. Mum settled in very quickly and from day one she has been well cared for. Her dementia is well managed, we feel she has improved physically and mentally due to the social interaction and stimulation of the many activities in which she participates. Mum's appetite varies but the quality of food seems good. A very reasonably priced pre-booked lunch is frequently enjoyed by my 95-year old father when he visits, which again is great for both of them to be able to share a meal together. I live locally and can visit at any time, the staff are friendly and welcoming, and both the manager and deputy manager are available at most times for a chat to discuss any issues or concerns. In my view, Belford House would be very hard to beat!
Thank you so much for such a kind review. We're delighted that your Mum settled in so quickly and that she's benefited so much from the social interaction and activities on offer.
It's lovely to hear that your Dad enjoys sharing a lunch with her as he visits, and that you feel welcome and able...
Thank you so much for such a kind review. We're delighted that your Mum settled in so quickly and that she's benefited so much from the social interaction and activities on offer.
It's lovely to hear that your Dad enjoys sharing a lunch with her as he visits, and that you feel welcome and able to chat with the management team whenever you need to. Thank you so much for your trust in us, we wish you and your family all the very best.
Mum has been here for 6months and says she doesn't want to leave, her general wellbeing has much improved in that time.The staff are very friendly to the residents and relatives nothing is too much trouble ,the manager has been very helpful in getting mum settled and helping us with some...
Mums room is light and airy but she doesn't spend a lot of time there as they have lots of activities going on downstairs. Being able to visit anytime means you can pop whenever it's convenient and if you go in the afternoon there is homemade cake and a cup of tea to be sampled
Thank you so much for your wonderful review. We're delighted to hear how well Mum has settled in and that her wellbeing has improved during her time with us. It's lovely to know she enjoys getting involved with activities and spending time with others, and we're pleased that you and your family...
Thank you so much for your wonderful review. We're delighted to hear how well Mum has settled in and that her wellbeing has improved during her time with us. It's lovely to know she enjoys getting involved with activities and spending time with others, and we're pleased that you and your family feel so supported by the team. We'll be sure to share your kind words with everyone, and we're glad the homemade cake and tea have been a hit too!
Mum has been living at Belford for the past 9 months. She is well cared for and is physically very well. She enjoys the activities and having company. Her room is lovely and spacious. The home environment is bright and clean and the carers are lovely friendly and attentive. The structure to her day...
Mum has been living at Belford for the past 9 months. She is well cared for and is physically very well. She enjoys the activities and having company. Her room is lovely and spacious. The home environment is bright and clean and the carers are lovely friendly and attentive. The structure to her day has really helped her to settle.
Thank you so much for your lovely review. We're delighted to hear that Mum has settled so well at Belford and is enjoying the activities, company and daily routine. It's wonderful to know that she is happy and comfortable in her surroundings, and we'll be sure to share your kind words with the team.
I have lived hear nearly 1 year and I have found the care home to be very good in all ways.
I have lived hear nearly 1 year and I have found the care home to be very good in all ways.
Thank you so much for sharing this - we're delighted to hear you've felt well cared for over the past year. Your kind words mean a lot to our team!
Mum has settled in really well and staff are always lovely. Mum seems to be very happy at Belford House it's good to know that she is safe and well cared for. The staff have been great at helping us out with paperwork we've needed them to fill in.
Mum has settled in really well and staff are always lovely. Mum seems to be very happy at Belford House it's good to know that she is safe and well cared for. The staff have been great at helping us out with paperwork we've needed them to fill in.
Thank you so much for this lovely review. It's wonderful to hear your mum has settled in so well and is happy at Belford House. Knowing she's safe and well cared for means everything, and we're so glad the team could help with paperwork too. Your kind words mean a lot to the team!
Plenty of carers on hand to attend to the needs of the residents.
Lovely setting and grounds.
Very well appointed bedrooms.
Could do with a few more fans or improved air con, to combat the excessive heat we've been experiencing, and probably will...
Plenty of carers on hand to attend to the needs of the residents.
Lovely setting and grounds.
Very well appointed bedrooms.
Could do with a few more fans or improved air con, to combat the excessive heat we've been experiencing, and probably will in coming years.
She has settled well and enjoys most of the activities.
The staff are friendly and helpful and requests have been met. Mum definitely has her favourites among the staff.
It is lovely to know that she is safe and well cared for.
She has settled well and enjoys most of the activities.
The staff are friendly and helpful and requests have been met. Mum definitely has her favourites among the staff.
It is lovely to know that she is safe and well cared for.
Thank you for your lovely review! We're so pleased to hear that Mum has settled in well, is enjoying the activities and has made some favourite friends among the team. It's wonderful to know she feels safe and well cared for.
My little Mother has not long been at Belford House but after seeing her yesterday (19/6/26 ) via video call Mom is looking really good and she seems to have settled rather quickly which in itself is a pure blessing. The management and all staff are really very nice and upon meeting them for the...
We love Mom very much and miss her terribly as we live rather far from where Mom is, but knowing that she is being looked after so well put's our minds at ease.
We're delighted to hear that your mum has settled in so well and that seeing her looking happy and well has brought you peace of mind. We understand how difficult it can be to be far away from a loved one, so it means a...
Thank you so much for your lovely review and for sharing your experience.We're delighted to hear that your mum has settled in so well and that seeing her looking happy and well has brought you peace of mind. We understand how difficult it can be to be far away from a loved one, so it means a great deal to know that you feel reassured by the care and support she is receiving.
Your kind words about our management and team are greatly appreciated, and we will be sure to share your feedback with them. Thank you for trusting us with your mum's care.
Mum is well cared for and happy here. Food is good. Entertainment is very good.
Mum is well cared for and happy here. Food is good. Entertainment is very good.
Thank you for taking the time to leave us a review. We're so pleased to hear that your mum is happy and well cared for. It's also wonderful to know that she's enjoying the food and the activities on offer. Your kind feedback means a great deal to our team, and we appreciate your support.
The standard of care is better than I imagined and they have been helpful whenever I have made a request . The home is clean and tidy . They provide various stimuli for the residents and is a better standard than other homes I visited.
The standard of care is better than I imagined and they have been helpful whenever I have made a request . The home is clean and tidy . They provide various stimuli for the residents and is a better standard than other homes I visited.
Thank you for your kind review. We are delighted to hear that the standard of care has exceeded your expectations and that our team has been helpful whenever you have needed assistance. Maintaining a clean, welcoming environment and providing meaningful activities and stimulation for our residents...
Thank you for your kind review. We are delighted to hear that the standard of care has exceeded your expectations and that our team has been helpful whenever you have needed assistance. Maintaining a clean, welcoming environment and providing meaningful activities and stimulation for our residents are priorities for us, so it's wonderful to know these aspects have made a positive impression. We really appreciate your feedback.
Today on one of our...
Today on one of our visits, we were delightfully surprise , the manager even welcome the residents calling in at her office for a chat.
A number of the carers have been at Belford House for a long time so the residents get to know the carers and they value the continuity.
My father has a very nice room but he spends almost all his time in the residents lounge because he enjoys being with the other residents which I am very pleased to see.
Thank you for sharing your experience. We're so pleased that your positive first impressions have continued over the last 12 months and that your father feels well cared for and comfortable. Your comments about our friendly team and continuity of care mean a great deal to our team members. It's...
Thank you for sharing your experience. We're so pleased that your positive first impressions have continued over the last 12 months and that your father feels well cared for and comfortable. Your comments about our friendly team and continuity of care mean a great deal to our team members. It's especially nice to hear how much your father enjoys spending time with our other residents in the communal lounge. Thank you for your continued trust in us.
Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home. All in all, my experience is only positive.
Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home. All in all, my experience is only positive.
Thank you for taking the time to write this review. |It is lovely to know how welcome you are made to feel when visiting Belford House and how happy you are with the care and support your mum receives. We will pass on your kind words to the team at Belford House.
Kind caring staff who look after my father well. Nothing is too much trouble for them. We get an update on him every time we visit
Kind caring staff who look after my father well. Nothing is too much trouble for them. We get an update on him every time we visit
Thank you for taking the time to write this review. It is lovely to know that you are happy with the care and support your father receives from the team at Belford House. We will pass on your kind words.
I have found that the staff treat my mum as a person, they know her food likes and accommodate for them. They all know her by name and take an interest in her. Medically, she is better than when living alone. Any issues are dealt with quickly and solutions are found.
I have found that the staff treat my mum as a person, they know her food likes and accommodate for them. They all know her by name and take an interest in her. Medically, she is better than when living alone. Any issues are dealt with quickly and solutions are found.
Thank you for taking the time to write this review. It is wonderful how happy with the care and support your mum receives at Belford House and that this care and support is centered around her and her likes and dislikes are are catered to. We will pass on your kind words to the team at Belford House.
My Husband went into Belford House in October 2024 It was quite a Traumatic time for all of us but a decision I will never regret, The home is lovely a real Home from Home and I cannot speak highly enough about the staff. When my husband first went in it was a massive change for him and with his...
My Husband went into Belford House in October 2024 It was quite a Traumatic time for all of us but a decision I will never regret, The home is lovely a real Home from Home and I cannot speak highly enough about the staff. When my husband first went in it was a massive change for him and with his Dementia there were some problems but the staff were so patient and careing he soon settled down. There is a real atmospher when you go in, its airy, light, and comfortable. The staff are Happy the residents are happy a place when you feel safe and that is something to be proud of I would not hesitate to recomend Belford House
Thank you for taking the time to write this review. It is heartwarming to know that what was a traumatic time for you all as a family was made easier by the care, support and patience from the team at Belford House. A home from home is something we take pride in across Hartford Care and to know...
Thank you for taking the time to write this review. It is heartwarming to know that what was a traumatic time for you all as a family was made easier by the care, support and patience from the team at Belford House. A home from home is something we take pride in across Hartford Care and to know that this is noticed and felt by not only the residents but all who visit is wonderful. Thank you for these kind words which we will pass on to the team at Belford House.
Such quick help is brilliant.
Such quick help is brilliant.
Thank you for taking the time to write this review. It is great to hear how quickly the manager responded to your mother's needs when she became unwell and your kind words about Belford House and the team will be passed on to them, which I am sure they will be very grateful to know that their dedication to the residents do not go unnoticed.
The staff are extremely kind and caring, the home is bright and airy and there are so...
The staff are extremely kind and caring, the home is bright and airy and there are so many activities for the residents to take part in.
My mother seems very settled and happy there and I'd like to thank the management and staff for doing such a great job, long may it continue.
Thank you very much for taking the time to write this review. We appreciate how difficult it is to make the decision to move a loved one into a care home, so it is wonderful to hear how happy and settled your mother is at Belford House and enjoying the many activities on offer. We will pass on your kind words to all the team at Belford House.
Fabulous facility, with the most amazing and friendly staff. Great care and great food. Mum has recently moved in and the staff could not have made her more welcome. The daily activities are well thought out and enjoyed by the residents.
Fabulous facility, with the most amazing and friendly staff. Great care and great food. Mum has recently moved in and the staff could not have made her more welcome. The daily activities are well thought out and enjoyed by the residents.
It is great to hear how the team at Belford House have made your mum's move into Belford House a lot easier. We are also pleased to know how happy you are with the care and support she receives so you can rest assured she is being well looked after along with joining in with all the amazing...
It is great to hear how the team at Belford House have made your mum's move into Belford House a lot easier. We are also pleased to know how happy you are with the care and support she receives so you can rest assured she is being well looked after along with joining in with all the amazing activities on offer. Thank you for taking the time to write this review, your kind words will be passed on to the team at Belford House.
The staff were helpful, cheerful and available right from the start. Nothing was too much trouble and when my wife fell over, they were on the scene fast and worked with great professionalism to make her comfortable again.
The staff were helpful, cheerful and available right from the start. Nothing was too much trouble and when my wife fell over, they were on the scene fast and worked with great professionalism to make her comfortable again.
Thank you for taking the time to write this review. We are sorry to hear that your wife suffered a fall but pleased to hear how quickly and well the team at Belford House worked to make your wife comfortable. We hope she is feeling better now. Once again, thank you for taking the time to write this review, we will pass on your kind words to the team at Belford House.
We visit our elderly neighbour who lives there and hear nothing but good things from him about how friendly everyone is. He looks forward to all the great activities, something different each day - apparently it's like being on a cruise ship. We have been very impressed by how helpful the staff...
We visit our elderly neighbour who lives there and hear nothing but good things from him about how friendly everyone is. He looks forward to all the great activities, something different each day - apparently it's like being on a cruise ship. We have been very impressed by how helpful the staff have been when we are visiting and everything seems so clean and looked after. We often bring our young child with us to visit and she absolutely loves it! She always gets really fussed over by the staff and the people who live there. Nothing is ever too much trouble for them and it's so homely, certainly not like a stuffy clinical hospital ward which is such a relief. We look forward to our next visit!
Thank you for taking the time to write this review. It is wonderful to hear how happy your friend is at Belford House. The wellbeing of our residents across Hartford Care is of the utmost importance to us so to hear he is really enjoying the activities provided by the team is amazing. We are also...
Thank you for taking the time to write this review. It is wonderful to hear how happy your friend is at Belford House. The wellbeing of our residents across Hartford Care is of the utmost importance to us so to hear he is really enjoying the activities provided by the team is amazing. We are also pleased to hear how you and your family enjoy your visits to Belford House and your daughter is made to feel so welcome too. We will pass on these kind words to the team and we look forward to your next visit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Belford House.
There are no upcoming events for Belford House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Belford House.
Meet the Team (2)

My passion has always been creating homes where residents feel valued, respected, and truly at ease. I have a particular interest in dementia care...
My passion has always been creating homes where residents feel valued, respected, and truly at ease. I have a particular interest in dementia care and in supporting teams to deliver care that’s both compassionate and meaningful. Joining Hartford Care and leading Belford House feels like a wonderful next step, and I’m excited to build strong relationships with residents, families, and colleagues as we continue to make Belford a warm, happy, and thriving home. I’m proud to be part of an organisation that truly lives its values of creating communities, caring for each other, and celebrating individuality every day. Seeing residents smile and feel at home is what inspires me most; it’s what makes everything worthwhile.

I am Sadie and I am the deputy manager here at Belford, where I have been working since 2020.
I am grateful to work with such a great team that...
I am Sadie and I am the deputy manager here at Belford, where I have been working since 2020.
I am grateful to work with such a great team that shows the values of Hartford Care and goes above and beyond for the residents who we support. The residents bring so much joy every day to the team here and I feel honoured to be a part of the memories we are able to create.
I am deeply committed to delivering the highest quality dementia care, ensuring that each resident receives support tailored to their individual needs. Additionally, I am highly dedicated to providing compassionate end-of-life care for residents and offering support to their families.
Frequently Asked Questions about Belford House
What types of Care is Belford House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Belford House have?
There are 42 Single Rooms.
What are the Facilities & Services at Belford House?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Belford House to the centre of Alton?
4.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belford House to verify any information. View our terms and conditions. Belford House has an Enhanced Service -what an Enhanced Service includes.