Belford House

Lymington Bottom, Four Marks, Alton GU34 5AH
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9.9 83 Reviews
  • Belford House, Alton
Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing comfortable, cosy and safe surroundings.

The home has a newly extended dining room which overlooks the garden and three spacious lounges. Residents are encouraged to make the most of the outdoor space throughout the year, especially its lovely patio which is wheelchair accessible. A hairdressing salon offers in-house facilities for all residents.

Belford House’s 42 mostly en-suite rooms, located on two floors, all have garden views and a passenger lift is available. Each room has a television and the option of a private telephone. Wi-Fi is available in all bedrooms and through the home.

Belford House works with local GP surgeries and enjoys excellent links with the community multidisciplinary team. There are many activities on offer within the home in which residents are encouraged to participate to help residents maintain their interests, hobbies and skills.
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Care Provided by Belford House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

Special offer - for limited time only. Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.

These prices are only a guideline, please contact Belford House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Aga Gierek-Tan (Regional Operations Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (18)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability

Belford House Reviews (83)

9.9

Belford House has a Review Score of 9.9 (9.856) out of 10, based on 19 reviews in the last 2 years.
Over all time Belford House has 83 reviews.

Overall Experience
  • 72
  • 10
  • 1
  • 0
  • 0
Date Published
  • 83
  • 3
  • 7
  • 19
  • 64
Reviewer Connection to Belford House
  • 41
  • 15
  • 11
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 83, showing 81-83
Review from Roger B (Son of Resident) published on 18 January 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very aware of the difficult year or so that all the staff have had to contend with and I am sure that we all will be pleased to see an end to the upheavals that have occurred and I know are still ongoing. I commend you for the way you have handled everything over this period.
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  • Value for Money
Review from Judith H (Daughter of Resident) published on 2 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent, there are always plenty of carers to give individual attention to the residents. Residents are treated in a cheerful, friendly, yet respectful way. In six years I have never seen a carer show impatience or be anything but helpful and caring. Following a change of chef the food
is now excellent and well presented, with great care to tempt difficult eaters with special treats etc. There has recently been a large scale refurbishment of the home, carried out with the minimum of disruption to residents (but not I suspect the staff) and everything is fresh and attractive. The new dining room is super, every effort is made to keep the residents active and happy. The atmosphere is excellent.
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Review from A S (Niece of Resident) published on 26 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you Belford House. Belford House is a small, homely environment providing an excellent level of care for my aunt. She is respected as an individual and treated with dignity at all times. Rooms and communal areas are attractive, clean and cosy. Food is good and seems varied and nutritious. Management
and administration are excellently efficient and flexible. The caring staff are superb: patient, cheerful, kind, approachable and very professional. Laundry is well managed and activities, especially trips are plentiful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Belford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Belford House is calculated as follows: ( (191 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 222 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belford House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 20 Oct 2025

Vacancies available. For more information please call Belford House.

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Awards / Recognitions (9)

Meet the Team (2)

Sadie

Sadie Greenough

Job Title: Head of Care Joined: 2020

I am Sadie and I am the deputy manager here at Belford, where I have been working since 2020.


I am grateful to work with such a great team that shows the values of Hartford Care and goes above and beyond for the residents who we support. The residents bring so much joy every day to the team here and I feel honoured to be a part of the memories we are able to create.


I am deeply committed to delivering the highest quality dementia care, ensuring that each resident receives support tailored to their individual needs. Additionally, I am highly dedicated to providing compassionate end-of-life care for residents and offering support to their families.

Evelyn

Evelyn Chiota

Job Title: Home Manager Joined: 2025

Awaiting Description

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belford House to verify any information. View our terms and conditions. Belford House has an Enhanced Service - more info.