Highfield Nursing Home

My wife has been resident in the dementia unit of Highfield Nursing Home for 2 1/2 years every member of staff, through every discipline, has always been very supportive to both my wife and I. All staff are very conscientious in their work and look after my wife very well. All my interactions with the staff are excellent and the carers are always very attentive when dealing with my wife's needs. An excellent home with excellent staff.

Their mental state is also very well looked after with many activities, games, colouring, a lot of music which they can sing along with. Patients are brought along even if they cannot participate.

There is a wide variety of food that suits all needs and allergies, always available.

Very happy with the hospitality and care my nan receives.

Lovely home with lovely staff. Look after my mother in law well and make sure she's always happy and well.

This is without a doubt the best residential home I have ever visited & big thank you to all the staff.

The whole place is perfect, just wondering if I can book my place? The staff are very attentive, making sure they have what they want and are supposed to have. Always clean, warm and tidy. Food is one of the best I have seen. Dinners are great, as are the other meals. There is always a nice atmosphere welcoming, and pleasant. Always something to do for the residents, which I help with,

Mum came to Highfield when I could no longer cope with her condition. The staff are truly exceptional at the home, nothing was too much trouble. The management staff on Mum's admittance were so kind during such a stressful time for us. Mum received excellent care from all the staff with such patience. I shall forever be indebted to the home for making it a positive experience

Mum was at Highfield for such a short time. She had been discharged from hospital to Highfield where it was more than apparent that mum was actually palliative. The care she received was excellent. Every member of staff treated mum and her family with kindness, compassion and love. We are forever grateful that staff made mum's last weeks comfortable, peaceful and dignified.

The experience that I have had since my mum has been looked after since April 2nd has been outstanding. My mum is a very vulnerable adult and I feel very comforted in the fact that she is safe, happy and well looked after. Keep up the excellent standards that have been instilled.

My sister is a new woman since she's been here. Her needs are being met beyond our expectations and we feel overwhelmed by it all. She is engaging in conversations and some activities. She says she's human now. Can't praise Highfield and all staff enough.

My dad had dementia. He was in hospital with an infection and it became clear he wouldn't be able to return home. He didn't want to go into a care home so we described it to him as a posh hotel. From the very beginning everyone at Highfield welcomed not only dad but all of the family. He was only there for a short time but they looked after us all and it was lovely to be able to visit at any time and bring the dog with us. Tea and cake was always plentiful and the various lounges meant we could get him out of his room. During a very difficult time for us as a family the team of staff helped make it so much easier. We could relax knowing he was in safe hands.

My father came into the home a few weeks ago, and from the initial meeting we were all welcomed into this very loving home. The staff go our of their way to care for every residents needs and are very attentive, not just to the residents medical needs, but to their happiness. The entertainment ladies are brilliant bringing lots of artists and entertainers to bring joy to the residents. They even took our dad to the theatre, and he had a very special time. Me and my family would like to thank all of Highfield Nursing Home a big thank you. Each and every one of you are second to none and you all deserve a massive applaud.

My husband had been in Highfield from April 2024 till December 2024. He had Lewy body dementia / Parkinson's and later cancer. I would like to thank the entire staff at Highfield who showed such care and kindness to both myself and my husband. Every single person has been truly amazing with what every job they have done and it has been much appreciated. Being in Highfield was like belonging to a big family.

No sign of home manager for several weeks.

I have personally found all of the staff very helpful and kind towards my mum and myself. They are all very caring.

I am very happy with Highfield, The staff here are excellent and caring. My wife is very settled at Highfield. The home is clean and tidy. I couldn't recommend Highfield enough.

Within days there was a marked improvement in the way he looked and he appeared happy and reasonably settled. He always looks clean-shaven and is very happy with the food and drink offered. Within days of requesting care for getting more mobile, having a haircut or attention to his feet, the job is done! It is such a relief to our family to see him cared for so well. A big 'thank you' to all concerned.

Staff support nicely, need more washing days for clothing, need more gluten-free options as we have been buying our own. Evening dinner needs more options and a hot dinner option. Family always made welcome. An option to have lunch with family members would be nice.

The only problem we have is the lack of activities since two staff members left but other than that, Mum seems very happy and the staff are amazing.