
The care I receive at Highfield Nursing Home is excellent, nothing is too much trouble for the staffChristina A(Resident / Service User)

I was enveloped in kindness by all members of staff.Hazel P(Resident / Service User)


The care I receive at Highfield Nursing Home is excellent, nothing is too much trouble for the staffChristina A(Resident / Service User)

I was enveloped in kindness by all members of staff.Hazel P(Resident / Service User)


Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension specifically designed for dementia patients.
A secluded outdoor courtyard is popular with residents, as is the welcoming communal lounge area where they can enjoy the daily scheduled activities which also include trips out or, if preferred residents can enjoy some quiet time in one...
Care Provided by Highfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Highfield Nursing Home for full pricing details and T&Cs.
Contact Highfield Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Hayley Jeneson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (29)
Visiting
- All visitors welcome 24 hours a day. Overnight accommodation my be available subject to availability
Parking
- Car parking spaces available
Highfield Nursing Home Reviews (80)
Highfield Nursing Home has a Review Score of 9.7 (9.681) out of 10, based on 16 reviews in the last 2 years.
Over all time Highfield Nursing Home has 80 reviews.
Staff are very good and helpful.
Thank you for your lovely comments about Highfield Nursing Home. It is our pleasure to look after you, and it is so wonderful to know you feel very comfortable in our care.
No complaints! Everyone is so helpful and caring.
Thank you so much for your lovely comments. We are so glad you are so happy in our care. We shall share your wonderful review with all our helpful, caring team here at Highfield.
The staff are very helpful and nice to speak to. They are very nice.
Thank you for your excellent review of Highfield Nursing Home. It is our pleasure to care for you and we are so pleased you are happy with helpful and friendly staff. We shall let them know how much you appreciate everything they are doing for you.
I cannot praise the system highly enough.
Thank you so much for your kind words about Highfield Nursing Home. We are delighted you are so pleased with the way we are looking after you.
All very good.
Thank you very much for your excellent review of Highfield Nursing Home. We are so glad you are happy with the way in which we are caring for you.
I would like to recommend to you, anyone.
Thank you so much for your fantastic recommendation. It is our pleasure to care for you and we shall let everyone at Highfield know how much you appreciate everything they do for you.
I have been treated with sympathy and efficient care by a smashing team of carers.
Thank you so much for your lovely review of Highfield Nursing Home. It is our pleasure to look after you and we are delighted you think so highly of our team of carers. We shall ensure that they see your wonderful words about them.
Very happy. Excellent staff. A+.
Thank you for your wonderful review of Highfield Nursing Home. We are so glad you are happy with the way we cared for you during your respite stay with us.
I have felt very welcome from the moment I arrived. Staff are very friendly, jolly and professional. Nothing is too much I can't praise them enough.
Thank you so much for your lovely review of Highfield Nursing Home. We are so glad you had such a positive experience during your stay with us. It was a pleasure to look after you and please do keep in touch with us to let us know how you are getting on. We shall pass on your lovely comments to the team who cared for you so they know how much you appreciated their support and help.
I have spent a very happy time here, the staff have looked after me very well. They have always been most polite and respectful to me. It has been a pleasure being cared for by such a caring staff. I have felt very safe and secure here and I am almost sorry to be leaving. A big thank you to everyone here for your loving care and attention. I will miss you all.
Thank you so much for your lovely words about Highfield. It is such a joy to hear that your time with us has been so happy. We shall pass on your thanks and gratitude to the wonderful team who cared for you. We shall miss you too so do please keep in touch with us.
My stay here is comfortable and staff are helpful and cheerful.
Thank you so much for your lovely review which we shall share with our Highfield team. It is our pleasure to look after you.
Very happy with everything. Was quite weak and depressed, but feeling much more positive now.
Thank you for your fantastic review. We are so glad you are feeling so positive and happy in our care.
Having never been to a care home before, I have been pleasantly surprised by my experience. Everyone has been so kind, helpful and supportive, and of such good humour!
Thank you so much for your lovely comments about Highfield. We are so glad you have been surprised by what we could do to care for you during your stay with us. We will let our good-humoured team know how much you appreciate their help and support.
My room, although small, was comfortable and well equipped. Finally, my thanks to all the staff for helping to make me relaxed and comfortable during my stay.
What lovely words about Highfield Nursing Home. It was a pleasure to care for you during your stay for rehabilitation therapy and we hope you continue to make a full recovery. We shall pass on your gratitude and appreciation to our wonderful team who made you feel so comfortable during your stay with us.
Room excellent and always kept clean with good en-suite facilities.
Thank you so much for your lovely review of Highfield Nursing Home. It was our pleasure to look after you while you were undergoing your rehab treatment. We are glad we were able to cater for your dietary requirements and you liked your room. We shall pass on your wonderful comments to the team...
The food is very good and nourishing.
Thank you so much for your excellent review of Highfield. We are glad that you enjoyed your stay with us, especially the food. We shall pass on your kind words to the day and night staff who looked after you so they know how much you appreciated their support.
Lovely people, very caring and helpful. Everyone has my sincere thanks and gratitude. The staff helped me with my difficulties and fears.
Thank you so much for your lovely words about Highfield Nursing Home. It is our pleasure to look after you and to help you overcome your difficulties and fears. We shall pass on your thanks and gratitude to the fantastic team who have been caring for you.
I have had nothing but help and cheery staff around. Can't praise them enough.
Thank you so much for your lovely review of Highfield. Our lovely team there will be thrilled to know how much you value all their help and cheerfulness.
My stay at Highfield has been very good. The main problem I had when I first arrived, apart from the physios meeting me on arrival, and taking me to my room at about 2:30 to 3 pm; they left me, and I didn't see anyone from the team to say about the routine here or what to expect of the daily timetable. I was expecting a visit from someone to ask how I was feeling about the move and some reassurance of my care. That did not happen until after 9 pm when the night nurse came and had a really good chat and made me feel a lot better - she was an angel.
Thank you so much for taking the time to review your stay with us at Highfield. We are pleased to hear that you felt your stay with us was very good and we will pass on your lovely comment about our night nurse. We are however sorry to hear that you didn’t get the information or reassurance you...
Highfield has completely changed my idea of a care home. Having been transferred here for rehab after an accident, my spirits were at their lowest but not for long. I soon realised what a great place it is, a lovely building and extremely well run. The staff are incredible. I would say care is second to none.
How we love changing people's perceptions of care homes here at Hartford Care. We are delighted you had such a positive and happy experience with us at Highfield. Thank you for your lovely comments which we will share with the team who looked after you on your road to recovery. Do keep in touch and let us know how you are getting on.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Nursing Home.
There are no upcoming events for Highfield Nursing Home.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Highfield Nursing Home.
Meet the Team (2)

Hello,
I’m Hayley, the manager of Highfield Nursing Home. With a background in medicine management and a genuine passion for caring for people, I’m dedicated to ensuring our residents feel safe, cared for, and truly at home.
At Highfield, we take pride in fostering a warm and welcoming atmosphere. Whether you're a family member, a visitor, or just curious about what we do, I’d love for you to pop in for a coffee and a chat. We’re here to answer your questions, share what makes our home special, and show you the little things that make a big difference in our care.
I am looking forward to seeing you!

I'm Vlad, and I bring a decade of experience in adult nursing across different settings, with the majority of my time spent at Highfield Nursing Home on the scenic Isle of Wight.
I am proud to be able to support such a passionate team of professionals and to enrich the care we provide for our residents and their families. In my role as Clinical Team Leader, I get to see the clinical aspects of nursing and the management of staff and resources. I am looking forward to future progress and self-development as part of the Hartfordcare family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Nursing Home to verify any information. View our terms and conditions. Highfield Nursing Home has an Enhanced Service -more info.