
The care I receive at Highfield Nursing Home is excellent, nothing is too much trouble for the staffChristina A(Resident / Service User)

I was enveloped in kindness by all members of staff.Hazel P(Resident / Service User)


The care I receive at Highfield Nursing Home is excellent, nothing is too much trouble for the staffChristina A(Resident / Service User)

I was enveloped in kindness by all members of staff.Hazel P(Resident / Service User)


Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension specifically designed for dementia patients.
A secluded outdoor courtyard is popular with residents, as is the welcoming communal lounge area where they can enjoy the daily scheduled activities which also include trips out or, if preferred residents can enjoy some quiet time in one...
Care Provided by Highfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Highfield Nursing Home for full pricing details and T&Cs.
Contact Highfield Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Hayley Jeneson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (29)
Visiting
- All visitors welcome 24 hours a day. Overnight accommodation my be available subject to availability
Parking
- Car parking spaces available
Highfield Nursing Home Reviews (80)
Highfield Nursing Home has a Review Score of 9.7 (9.681) out of 10, based on 16 reviews in the last 2 years.
Over all time Highfield Nursing Home has 80 reviews.
I came here after nearly 4 weeks in hospital suffering from cellulitis. I had to learn to walk again. The physio started in hospital and continued here. I was frightened about climbing stairs but the physio's here encouraged me all the time and after only 3 weeks I am going home. I am very happy with all the help I received.
Thank you so much for your very kind words about Highfield Nursing Home. It has been our pleasure to help you back on your road to recovery. We wish you every happiness now you are going home, but do please come and see us again sometime to let us know how you are getting on.
When I visit my husband, all the staff are so friendly and caring. It is such a relief to wake up every morning, knowing that he is in such good hands and I can relax. I am always telling people how very good the Highfield Nursing home is and then when my friend/relations visit with me, they all agree 100% plus.
Thank you so much for your wonderful comments about Highfield. We are so glad you have total peace of mind knowing that your husband is being well looked after by our terrific team there. They will really appreciate your wonderful review.
Many thanks.
Thank you for your lovely review of Highfield. We are delighted your experience of our care home was such a good one and we shall pass on your wonderful comments to our fantastic team there.
All the staff were extremely friendly and helpful. My room was comfortable, the food was nice, there were plenty of activities to keep me busy. I was well looked after.
Thank you so much for your excellent review. We are delighted you are happy with the care you received and that everyone kept you busy during your stay with us. I shall pass on your kind comments to the team who looked after you.
I found my stay very comfortable and welcoming. The staff are amazing with their sense of humour and their care is second to none. How they cope under some circumstances I don't understand, well done.
Thank you for your wonderful review, Edward. Our staff are very special people and we are delighted they made you feel so welcome as part of our Hartford Care family. We shall let them know how much you appreciated the care you received from them.
I did not have a remote control for 7 days. Staff very good.
Thank you for taking the time to review Highfield Nursing Home - we really value your feedback, thank you for taking the time to review us. We are delighted that you found our staff to be very good and we will pass this feedback onto the team. However I am sorry that you had a problem with your...
I came here after leaving hospital for rehab. I find the staff, on the whole very helpful, friendly and efficient. The room is very pleasant and comfortable. The physios have a plan for me that we're working to, will assist more once I'm fully weight bearing. The only slight contradiction would be food choice. In hospital, there was a menu. Here you're told in the morning what it is and do you want it and if not there is no reasonable alternative unless you ask. No veg/vegan choices or low carb. Also, only soup or sarnies for tea always. Get boring.
Thank you for taking the time to review Highfield Nursing Home, we really value your feedback and appreciate you taking the time to do this. It is good to hear that you found our staff helpful, friendly and efficient and will ensure we pass this on to them. We are currently in the process of...
So far I have been here a month and have no complaints. The staff are very good, it's run very well and I have been very pleased. Thank you, the staff are very kind.
We are looked after by really competent staff, physiotherapists and doctors and I feel safe and sure.
I thank you all for your kindness and care to my mother who means the world to me.
This home is a lovely place to be, good food, lovely room and nurses are always ready to give you all the aid and help you need. Nothing is too much trouble and the room and bathroom are lovely and clean.
On arrival very well treated very kind staff. Lovely clean room, very good food.
Dementia care is good, I have both personal and professional of both.
The opportunity of mixing with other residents is welcome not just at lunchtime, but also at activities.
I can't compare Highfield with any other care home but my husband has been treated with dignity and respect. He is a very independent person generally and has been allowed to remain so whilst being treated and receiving physiotherapy. I can't praise your staff enough.
My mother received the highest level of care during her stay at heightfield nursing home, there were always ample staff available at all times. The meals were of a good quality and staff were available to assist when necessary. Patients were encouraged to eat their meals together in the dining area which helped the patients to socialise and encouraged recovery. The rooms are spacious and kept clean with on-suite toilets, separating those that are eating from those that need to use the toilet, is a huge improvement from the hospital surroundings and helps to prevent the transfer of infections. Parking is of a premium especially for those with a disability, you may like to contact the care home to check parking availability before visiting relatives.
Caring, clean, 100% happy with everything. I couldn't ask for a better place for my Mother to be cared for.
The care I receive at Highfield Nursing Home is excellent, nothing is too much trouble for the staff. I am treated with respect and dignity at all times. The activities are varied and stimulating. The food is excellent and there is always someone on hand to help. I would recommend Highfield to anybody.
My mother spent the last three years of her life at Highfield. The staff profile, of mixed age, experience and nationality was well balanced, bringing empathy and variety to each day.
The chefs worked hard to produce her personalised diet; providing a simple, hot evening meal that I could assist with. This sustained her deteriorating health and was greatly appreciated.
The health care assistants quickly got to know her preferences for receiving personal care, during which time some lasting, good relationships were built and a sense of humour shared.
During my daily visits, the availability of a visitors’ kitchenette and use of free Wi-fi was a great convenience.
Each of the nurses was very supportive and giving of themselves, enabling my mother to feel part of the ‘outside’ world. They were also a good support to me. I was particularly grateful to the ‘key’ nurse who fully involved me with the care plan and expertly prepared me for the inevitable at exactly the right time.
My wife went into Highfield Nursing Home in April 2016. She had suffered from Vascular Dementia for some years having been cared for at home by our family and carers who came in two or three times a day to help wash and dress her and help her to bed at night. Eventually, it became obvious that she would need to enter a nursing home for her own safety. At first, she was rather "difficult" and uncooperative but in a short while our whole family saw that she had become more rested, peaceful. Of course, she had good days and bad which is common with her illness but the care, love and attention she received from the staff had done this. Above all she was safe and her personal care was extremely well looked after. I was always treated perfectly by the staff and kept fully informed at all times.
So my thanks to all at Highfield for their tender care and support through such a difficult and stressful time for the family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Nursing Home.
There are no upcoming events for Highfield Nursing Home.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Highfield Nursing Home.
Meet the Team (2)

Hello,
I’m Hayley, the manager of Highfield Nursing Home. With a background in medicine management and a genuine passion for caring for people, I’m dedicated to ensuring our residents feel safe, cared for, and truly at home.
At Highfield, we take pride in fostering a warm and welcoming atmosphere. Whether you're a family member, a visitor, or just curious about what we do, I’d love for you to pop in for a coffee and a chat. We’re here to answer your questions, share what makes our home special, and show you the little things that make a big difference in our care.
I am looking forward to seeing you!

I'm Vlad, and I bring a decade of experience in adult nursing across different settings, with the majority of my time spent at Highfield Nursing Home on the scenic Isle of Wight.
I am proud to be able to support such a passionate team of professionals and to enrich the care we provide for our residents and their families. In my role as Clinical Team Leader, I get to see the clinical aspects of nursing and the management of staff and resources. I am looking forward to future progress and self-development as part of the Hartfordcare family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Nursing Home to verify any information. View our terms and conditions. Highfield Nursing Home has an Enhanced Service -more info.