Highfield Nursing Home

I came here after nearly 4 weeks in hospital suffering from cellulitis. I had to learn to walk again. The physio started in hospital and continued here. I was frightened about climbing stairs but the physio's here encouraged me all the time and after only 3 weeks I am going home. I am very happy with all the help I received.

When I visit my husband, all the staff are so friendly and caring. It is such a relief to wake up every morning, knowing that he is in such good hands and I can relax. I am always telling people how very good the Highfield Nursing home is and then when my friend/relations visit with me, they all agree 100% plus.

Many thanks.

All the staff were extremely friendly and helpful. My room was comfortable, the food was nice, there were plenty of activities to keep me busy. I was well looked after.

I found my stay very comfortable and welcoming. The staff are amazing with their sense of humour and their care is second to none. How they cope under some circumstances I don't understand, well done.

I did not have a remote control for 7 days. Staff very good.

I came here after leaving hospital for rehab. I find the staff, on the whole very helpful, friendly and efficient. The room is very pleasant and comfortable. The physios have a plan for me that we're working to, will assist more once I'm fully weight bearing. The only slight contradiction would be food choice. In hospital, there was a menu. Here you're told in the morning what it is and do you want it and if not there is no reasonable alternative unless you ask. No veg/vegan choices or low carb. Also, only soup or sarnies for tea always. Get boring.

So far I have been here a month and have no complaints. The staff are very good, it's run very well and I have been very pleased. Thank you, the staff are very kind.

We are looked after by really competent staff, physiotherapists and doctors and I feel safe and sure.

I thank you all for your kindness and care to my mother who means the world to me.

This home is a lovely place to be, good food, lovely room and nurses are always ready to give you all the aid and help you need. Nothing is too much trouble and the room and bathroom are lovely and clean.

On arrival very well treated very kind staff. Lovely clean room, very good food.

The opportunity of mixing with other residents is welcome not just at lunchtime, but also at activities.

I can't compare Highfield with any other care home but my husband has been treated with dignity and respect. He is a very independent person generally and has been allowed to remain so whilst being treated and receiving physiotherapy. I can't praise your staff enough.

My mother received the highest level of care during her stay at heightfield nursing home, there were always ample staff available at all times. The meals were of a good quality and staff were available to assist when necessary. Patients were encouraged to eat their meals together in the dining area which helped the patients to socialise and encouraged recovery. The rooms are spacious and kept clean with on-suite toilets, separating those that are eating from those that need to use the toilet, is a huge improvement from the hospital surroundings and helps to prevent the transfer of infections. Parking is of a premium especially for those with a disability, you may like to contact the care home to check parking availability before visiting relatives.

Caring, clean, 100% happy with everything. I couldn't ask for a better place for my Mother to be cared for.

The care I receive at Highfield Nursing Home is excellent, nothing is too much trouble for the staff. I am treated with respect and dignity at all times. The activities are varied and stimulating. The food is excellent and there is always someone on hand to help. I would recommend Highfield to anybody.

My mother spent the last three years of her life at Highfield. The staff profile, of mixed age, experience and nationality was well balanced, bringing empathy and variety to each day.

The chefs worked hard to produce her personalised diet; providing a simple, hot evening meal that I could assist with. This sustained her deteriorating health and was greatly appreciated.

The health care assistants quickly got to know her preferences for receiving personal care, during which time some lasting, good relationships were built and a sense of humour shared.

During my daily visits, the availability of a visitors’ kitchenette and use of free Wi-fi was a great convenience.

Each of the nurses was very supportive and giving of themselves, enabling my mother to feel part of the ‘outside’ world. They were also a good support to me. I was particularly grateful to the ‘key’ nurse who fully involved me with the care plan and expertly prepared me for the inevitable at exactly the right time.

My wife went into Highfield Nursing Home in April 2016. She had suffered from Vascular Dementia for some years having been cared for at home by our family and carers who came in two or three times a day to help wash and dress her and help her to bed at night. Eventually, it became obvious that she would need to enter a nursing home for her own safety. At first, she was rather "difficult" and uncooperative but in a short while our whole family saw that she had become more rested, peaceful. Of course, she had good days and bad which is common with her illness but the care, love and attention she received from the staff had done this. Above all she was safe and her personal care was extremely well looked after. I was always treated perfectly by the staff and kept fully informed at all times.

So my thanks to all at Highfield for their tender care and support through such a difficult and stressful time for the family.