Submit a Review for Highfield Nursing Home
33 Queen's Road, Ryde, PO33 3BG
View full details of Highfield Nursing HomeLatest Reviews for Highfield Nursing Home
29 January 2026
Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why they are there. It doesn't matter how long they are there for i.e 6 weeks or in many cases many years,
Their mental state is also very well looked after with
many activities, games, colouring, a lot of music which they can sing along with. Patients are brought along even if they cannot participate.
18 November 2025
The staff & activity staff are always so helpful. Nothing is too much trouble. My friend enjoys living there and taking part in activities.
There is a wide variety of food that suits all needs and allergies, always available.
18 November 2025
Very happy with the hospitality and care my nan receives.
18 November 2025
Lovely home with lovely staff. Look after my mother in law well and make sure she's always happy and well.
17 November 2025
Very nice potential of buildings. Staff are all excellent, activities are more than very good, and residents are very happy in their surroundings, as are the volunteers.
This is without a doubt the best residential home I have ever visited & big thank you to all the staff.
17 November 2025
The whole place is perfect, just wondering if I can book my place? The staff are very attentive, making sure they have what they want and are supposed to have. Always clean, warm and tidy. Food is one of the best I have seen. Dinners are great, as are the other meals. There is always a nice
atmosphere welcoming, and pleasant. Always something to do for the residents, which I help with,
07 August 2025
Mum came to Highfield when I could no longer cope with her condition. The staff are truly exceptional at the home, nothing was too much trouble. The management staff on Mum's admittance were so kind during such a stressful time for us. Mum received excellent care from all the staff with such
patience. I shall forever be indebted to the home for making it a positive experience
16 June 2025
Mum was at Highfield for such a short time. She had been discharged from hospital to Highfield where it was more than apparent that mum was actually palliative. The care she received was excellent. Every member of staff treated mum and her family with kindness, compassion and love. We are forever
grateful that staff made mum's last weeks comfortable, peaceful and dignified.
19 May 2025
The experience that I have had since my mum has been looked after since April 2nd has been outstanding. My mum is a very vulnerable adult and I feel very comforted in the fact that she is safe, happy and well looked after. Keep up the excellent standards that have been instilled.
24 April 2025
My sister says "excellent - Very highly recommend".
My sister is a new woman since she's been here. Her needs are being met beyond our expectations and we feel overwhelmed by it all. She is engaging in conversations and some activities. She says she's human now. Can't praise Highfield and all staff
enough.
04 April 2025
My dad had dementia. He was in hospital with an infection and it became clear he wouldn't be able to return home. He didn't want to go into a care home so we described it to him as a posh hotel. From the very beginning everyone at Highfield welcomed not only dad but all of the family. He was only
there for a short time but they looked after us all and it was lovely to be able to visit at any time and bring the dog with us. Tea and cake was always plentiful and the various lounges meant we could get him out of his room. During a very difficult time for us as a family the team of staff helped make it so much easier. We could relax knowing he was in safe hands.
26 March 2025
My father came into the home a few weeks ago, and from the initial meeting we were all welcomed into this very loving home. The staff go our of their way to care for every residents needs and are very attentive, not just to the residents medical needs, but to their happiness. The entertainment
ladies are brilliant bringing lots of artists and entertainers to bring joy to the residents. They even took our dad to the theatre, and he had a very special time. Me and my family would like to thank all of Highfield Nursing Home a big thank you. Each and every one of you are second to none and you all deserve a massive applaud.
21 February 2025
My husband had been in Highfield from April 2024 till December 2024. He had Lewy body dementia / Parkinson's and later cancer. I would like to thank the entire staff at Highfield who showed such care and kindness to both myself and my husband. Every single person has been truly amazing with what
every job they have done and it has been much appreciated. Being in Highfield was like belonging to a big family.
22 January 2025
Clean and warm with friendly staff. Worryingly service user smelt of urine on more than one occasion. His wardrobe now looks like a warzone, clothes shoved everywhere all messed up. Number of residents have fallen recently and is still going down.
Promised trips out in minibus don't seem to have
materialised.
Lack of contact between home and relatives when things needed, service user was without socks for a period but we were not informed.
No sign of home manager for several weeks.
01 October 2024
I have personally found all of the staff very helpful and kind towards my mum and myself. They are all very caring.
30 September 2024
Ever since my wife has been a resident in the dementia unit of Highfield Nursing Home, I have been very happy with her care. All staff are continuously friendly and efficient. From top to bottom. The staff are excellent. Food, care, cleanliness and rooms and facilities are excellent. Thank you.
16 May 2024
I am very happy with Highfield, The staff here are excellent and caring. My wife is very settled at Highfield. The home is clean and tidy. I couldn't recommend Highfield enough.
26 March 2024
My brother was discharged from the hospital to Highfield on the 20th of January 2024.
Within days there was a marked improvement in the way he looked and he appeared happy and reasonably settled. He always looks clean-shaven and is very happy with the food and drink offered. Within days of
requesting care for getting more mobile, having a haircut or attention to his feet, the job is done! It is such a relief to our family to see him cared for so well. A big 'thank you' to all concerned.
19 December 2023
Staff support nicely, need more washing days for clothing, need more gluten-free options as we have been buying our own. Evening dinner needs more options and a hot dinner option. Family always made welcome. An option to have lunch with family members would be nice.
08 September 2023
Mums' care is amazing I am so pleased that she is in Highfield as they are doing such an amazing job of looking after her and making sure she gets the care she needs all the safe are amazing and are so so good with Mum, I can't thank them enough for all the hard work they do.
The only problem we
have is the lack of activities since two staff members left but other than that, Mum seems very happy and the staff are amazing.
Latest Reviews for Highfield Nursing Home
29 January 2026
Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why they are there. It doesn't matter how long they are there for i.e 6 weeks or in many cases many years,
Their mental state is also very well looked after with
many activities, games, colouring, a lot of music which they can sing along with. Patients are brought along even if they cannot participate.
18 November 2025
The staff & activity staff are always so helpful. Nothing is too much trouble. My friend enjoys living there and taking part in activities.
There is a wide variety of food that suits all needs and allergies, always available.
18 November 2025
Very happy with the hospitality and care my nan receives.
18 November 2025
Lovely home with lovely staff. Look after my mother in law well and make sure she's always happy and well.
17 November 2025
Very nice potential of buildings. Staff are all excellent, activities are more than very good, and residents are very happy in their surroundings, as are the volunteers.
This is without a doubt the best residential home I have ever visited & big thank you to all the staff.
17 November 2025
The whole place is perfect, just wondering if I can book my place? The staff are very attentive, making sure they have what they want and are supposed to have. Always clean, warm and tidy. Food is one of the best I have seen. Dinners are great, as are the other meals. There is always a nice
atmosphere welcoming, and pleasant. Always something to do for the residents, which I help with,
07 August 2025
Mum came to Highfield when I could no longer cope with her condition. The staff are truly exceptional at the home, nothing was too much trouble. The management staff on Mum's admittance were so kind during such a stressful time for us. Mum received excellent care from all the staff with such
patience. I shall forever be indebted to the home for making it a positive experience
16 June 2025
Mum was at Highfield for such a short time. She had been discharged from hospital to Highfield where it was more than apparent that mum was actually palliative. The care she received was excellent. Every member of staff treated mum and her family with kindness, compassion and love. We are forever
grateful that staff made mum's last weeks comfortable, peaceful and dignified.
19 May 2025
The experience that I have had since my mum has been looked after since April 2nd has been outstanding. My mum is a very vulnerable adult and I feel very comforted in the fact that she is safe, happy and well looked after. Keep up the excellent standards that have been instilled.
24 April 2025
My sister says "excellent - Very highly recommend".
My sister is a new woman since she's been here. Her needs are being met beyond our expectations and we feel overwhelmed by it all. She is engaging in conversations and some activities. She says she's human now. Can't praise Highfield and all staff
enough.
04 April 2025
My dad had dementia. He was in hospital with an infection and it became clear he wouldn't be able to return home. He didn't want to go into a care home so we described it to him as a posh hotel. From the very beginning everyone at Highfield welcomed not only dad but all of the family. He was only
there for a short time but they looked after us all and it was lovely to be able to visit at any time and bring the dog with us. Tea and cake was always plentiful and the various lounges meant we could get him out of his room. During a very difficult time for us as a family the team of staff helped make it so much easier. We could relax knowing he was in safe hands.
26 March 2025
My father came into the home a few weeks ago, and from the initial meeting we were all welcomed into this very loving home. The staff go our of their way to care for every residents needs and are very attentive, not just to the residents medical needs, but to their happiness. The entertainment
ladies are brilliant bringing lots of artists and entertainers to bring joy to the residents. They even took our dad to the theatre, and he had a very special time. Me and my family would like to thank all of Highfield Nursing Home a big thank you. Each and every one of you are second to none and you all deserve a massive applaud.
21 February 2025
My husband had been in Highfield from April 2024 till December 2024. He had Lewy body dementia / Parkinson's and later cancer. I would like to thank the entire staff at Highfield who showed such care and kindness to both myself and my husband. Every single person has been truly amazing with what
every job they have done and it has been much appreciated. Being in Highfield was like belonging to a big family.
22 January 2025
Clean and warm with friendly staff. Worryingly service user smelt of urine on more than one occasion. His wardrobe now looks like a warzone, clothes shoved everywhere all messed up. Number of residents have fallen recently and is still going down.
Promised trips out in minibus don't seem to have
materialised.
Lack of contact between home and relatives when things needed, service user was without socks for a period but we were not informed.
No sign of home manager for several weeks.
01 October 2024
I have personally found all of the staff very helpful and kind towards my mum and myself. They are all very caring.
30 September 2024
Ever since my wife has been a resident in the dementia unit of Highfield Nursing Home, I have been very happy with her care. All staff are continuously friendly and efficient. From top to bottom. The staff are excellent. Food, care, cleanliness and rooms and facilities are excellent. Thank you.
16 May 2024
I am very happy with Highfield, The staff here are excellent and caring. My wife is very settled at Highfield. The home is clean and tidy. I couldn't recommend Highfield enough.
26 March 2024
My brother was discharged from the hospital to Highfield on the 20th of January 2024.
Within days there was a marked improvement in the way he looked and he appeared happy and reasonably settled. He always looks clean-shaven and is very happy with the food and drink offered. Within days of
requesting care for getting more mobile, having a haircut or attention to his feet, the job is done! It is such a relief to our family to see him cared for so well. A big 'thank you' to all concerned.
19 December 2023
Staff support nicely, need more washing days for clothing, need more gluten-free options as we have been buying our own. Evening dinner needs more options and a hot dinner option. Family always made welcome. An option to have lunch with family members would be nice.
08 September 2023
Mums' care is amazing I am so pleased that she is in Highfield as they are doing such an amazing job of looking after her and making sure she gets the care she needs all the safe are amazing and are so so good with Mum, I can't thank them enough for all the hard work they do.
The only problem we
have is the lack of activities since two staff members left but other than that, Mum seems very happy and the staff are amazing.