Wantsum Lodge

32 St Mildred's Road, Ramsgate CT11 0EF
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9.3 6 Reviews
  • Wantsum Lodge, Ramsgate
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1400

These prices are only a guideline, please contact Wantsum Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracey Clements (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (4)
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Wantsum Lodge Reviews (6)

9.3

Wantsum Lodge has a Review Score of 9.3 (9.318) out of 10, based on 6 reviews in the last 2 years.
Over all time Wantsum Lodge has 6 reviews.

Overall Experience
  • 6
  • 0
  • 0
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Date Published
  • 6
  • 2
  • 6
  • 6
  • 0
Reviewer Connection to Wantsum Lodge
  • 6
Total of 6, showing 1-6
Review from Debbie G (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a senior carer at Wantsum Lodge from May 2008 until June 2022 when I retired, so this was always going to be my first and only choice as my mum's home when she became unable to care for herself due to worsening dementia. I have always felt that Wantsum was my 2nd home and I'm glad to say that
mum soon felt the same. All of the staff are warm and friendly, and the care is second to none. There is always so much going on - music, dancing, singing, art, visits to interesting places. This spring they had baby ducks hatch in the home and mum got to gently hold one. Mum loved the food but best of all she loved the carers. We could visit at any time and were always involved in decisions regarding mum's care. Sadly my mum has just passed away and the Wantsum family have shared in our grief and are supporting us at this very difficult time. I cannot recommend Wantsum Lodge highly enough for their care, support and love, for both their residents and their families. A truly 5 star home.
Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for those kind words, It has been an honour and pleasure caring for mum, she is missed deeply by us all.

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  • Treated with Dignity
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  • Value for Money
Review from Sue A (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment Mum was assessed at home before moving to Wantsum, I knew we were in safe hands. On the day we arrived, we were met by staff and we were welcomed into the Wantsum family. Every aspect is exceptional - everywhere is clean and looked after, the food is delicious, the activities are varied
and appealing - from bingo, craft, sinagalongs with live music to following duck eggs as they hatch, watching the ducklings grow. There is always a happy, fun atmosphere with residents and visitors included.The staff respect the family's wishes and involved us in decisions about all aspects of Mum's care. Every member of staff goes out of their way to provide the best care - the carers, cleaning, catering, management and maintenance. It is incredible that so wonderful people are assembled in one place. We could not have wished for better care for Mum.
Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for those kind words, it has been an absolute pleasure getting to know you all and especially looking after mum who was unique and a strong character who will be sadly missed by us all.

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Review from D M (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was welcomed into the Wantsum family 2 years ago. She was always treated like a treasured family member and on my visits I was made so welcome. All of the staff were exceptionally caring. I could phone and ask about anything and my requests were always met with "no problem". Living at the other
end of the country, it was incredibly reassuring to know that she was being looked after so well and that she was happy.
Reply from Tracey Clements, Manager at Wantsum Lodge

Thank you for your kind words it is very much appreciated. It was an absolute pleasure looking after mum for the two years she was with us.

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Review from Maria K (Daughter of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel it's a very warm and friendly home, and my mum is enjoying living with the other residents, and the staff are helpful, and any problems that I feel need addressing you can speak to the manager anytime, her door is always open, also my mum has made some nice friends within the home, which is lovely.
Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you very much for your kind words and review. It is very much appreciated and it is an absolute pleasure.

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Review from Brenda R (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents are well looked after, the home is spotlessly clean, the staff are lovely. The manager takes any comments on board and the families of residents are listened to. The residents are entertained. I'm very happy that my mum is in Wantsum Lodge.
Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for your kind words, it's a pleasure to look after mum

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  • Treated with Dignity
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Review from Rachel M (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Wantsum Lodge now for nearly 5 years. The staff are amazing, the most caring, kind and compassionate people I have ever met. They welcome family and friends of loved ones and nothing is too much trouble. I am happy I can contact them at any time with concerns that may arise.
The
activities never cease to amaze me, from balloon tennis to Guinea pig petting. Live music, pottery, painting and always a party atmosphere. The food is fantastic with a lovely dining area. I would highly recommend Wantsum Lodge my mother is extremely happy there and I am comforted to know she is receiving the best care.
Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for your kind words. It is very much appreciated and it is an absolute pleasure.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.318)

Overview of Review Score

The Review Score of 9.3 (9.318) out of 10 for Wantsum Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Wantsum Lodge is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.332 Points relating to the number of positive Reviews for Wantsum Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 6 Positive Reviews ÷ 8.2 = 0.732
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Wantsum Lodge

What types of Care is Wantsum Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wantsum Lodge have?

There are 35 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Wantsum Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wantsum Lodge to the centre of Ramsgate?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wantsum Lodge to verify any information. View our terms and conditions. Wantsum Lodge has an Basic Service - more info.