Woodchurch House

Brook Street, Woodchurch, Ashford, Kent TN26 3SN

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Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of beautifully landscaped grounds, the homes stands proudly on the historic site of the former Stonebridge Inn.

Located between Ashford and Tenterden, Woodchurch House offers a calm, secure and homely environment with specialist accommodation across two floors. The ground floor Care Suites cater... Read more

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Care Provided by Woodchurch House

Primary Care Categories

Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 85 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Bariatric Care/Obesity
Day Care

Facilities

Own Furniture if required
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of care	Permanent	Respite
Residential Care	From £2,125	From £2,125
Residential Dementia Care	From £2,125	From £2,125
Nursing Care	From £2,125	From £2,125
Nursing Dementia Care	From £2,125	From £2,125

Contact Woodchurch House to confirm what's included and get a personalised quote:

Special Offer - Receive £200 off per week for the first 12 weeks when you move in as a permanent resident - For a limited time only. T&C's apply. Subject to Availability.

The price(s) shown are provided by the care home. Contact Woodchurch House for full pricing details and T&Cs.

Funding Types Accepted

Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Tours

Onsite Tours of Woodchurch HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 5:00 PM)We’d be delighted to welcome you for a personal tour of our home. You can look around, meet our team, and get a feel for daily life. We’ll chat about you or your loved one’s needs and answer any questions, including fees if helpful. Please request a preferred date and time below, and your visit will be confirmed by our team. Weekend appointments may be available with notice.

Good to Know

Group / Owner

Hartford Care Group Ltd
Private Owned

Person in charge

Jino Joseph (Registered Manager)

Local Authority / Social Services

Admission Information

Mixed (no single-gender units)
Ages 50+

Care Home Design/Build

Purpose Built: Yes
Year Purpose Built: 2010
Last Refurbishment: 2023
Number of floors: 2

Room Information

Single Rooms (83)
Couples/Companion Rooms (1)
Single Rooms with ensuite Wet Room (58)
Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

Visitors are welcome at any time. All the home asks is that visitors sign in at reception.

Parking

Onsite parking available

Woodchurch House Reviews (63)

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9.7

Woodchurch House has a Review Score of 9.7 (9.682) out of 10, based on 24 reviews in the last 2 years.
Over all time Woodchurch House has 63 reviews.

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Showing 63 reviews matching selected criteria

Review from Kim D (Daughter-in-law of Resident) published on 25 September 2026 Submitted via Website•

Overall Experience

Sadly we had to find respite for my mother in law after a nasty fall. Woodchurch House were able to take her with immediate effect. With such urgency and short notice the manager of Woodchurch House was so helpful and accommodating. We switched things around with rooms, so my mother in law had a quieter room overlooking their garden. All the staff are absolutely delightful.

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↩Reply from Jenni Laffoley, Head of Marketing at Woodchurch House

Thank you so much for taking the time to share your lovely feedback. We're so pleased that the team at Woodchurch House were able to support your mother-in-law at such short notice and help make what must have been a difficult time a little easier for you all.

It's wonderful to hear that the... Read more

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Review from Lynda C (Daughter of Resident) published on 25 September 2026 Submitted via Website•

Overall Experience

Mum seem happy. And likes the staff.
Food good. For my mum needs.
Activities are mixed as mum is sometimes not able to do them. Mum can be challenging, as this is her mental health. Staff are understanding. And support her needs. As the management always have time for a chat and support.

The down side is the lack of returning phone call. As i live so far away. And would be nice to have a up date on my mum progress at that time. As she had a bad full. But othere then that. Over all i am happy with the carehome

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↩Reply from Jenni Laffoley, Head of Marketing at Woodchurch House

Thank you for taking the time to share your feedback. Were really pleased to hear that your mum is happy, enjoys the food and has built a positive relationship with the team. Its also lovely to hear that our staff and management take the time to understand her individual needs and are there to... Read more

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Review from Roger R (Friend of Resident) published on 20 August 2026 Submitted via Website•

Overall Experience

Being the only friend of patient in room 31 ground floor, i know what a difficult individual this patient can be, and is! i would like to say how very impressed i am with the care and patience of all the staff involved in his care. I find it hard to believe that anyone could complain about the care and attention being offered at the carehome.

WELL DONE ALL OF YOU!!

ROGER R

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↩Reply from Daisy McGrail, Marketing Assistant at Woodchurch House

Thank you so much Roger, for you kind words. We're so please to hear how impressed you are with the care and dedication shown by our team. Your recognition means a great deal to everyone at the home. We'll be sure to share your lovely feedback with the team!

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Review from Mike E (Relative of Resident) published on 18 August 2026 Submitted via Website•

Overall Experience

From day one we have found the service excellent, helpful staff, lovely surroundings and it all combined to make the transition seamless for all of the family and more importantly for the person at the centre of the move

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↩Reply from Lilly McNeill, Marketing Assistant at Woodchurch House

Thank you so much for your wonderful review. We're delighted to hear that you found the transition seamless for the whole family. It's lovely to know that our team, surroundings and support helped make the experience a positive one.

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Review from J W (Sister of Resident) published on 11 July 2026 Submitted via Website•

Overall Experience

I am always made to feel welcome when I visit. The staff are always friendly and approachable.

I am able to discuss any issues with management who listen with empathy and provide support to tackle any problems.

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↩Reply from Daisy McGrail, Marketing Assistant at Woodchurch House

Thank you for your lovely feedback. We're so pleased to hear that you always feel welcome when you visit and that our team are friendly and approachable. We'll be sure to share your kind words to everyone, and we're glad you feel supported and listened to by our management team.

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Review from J M (Respite Resident) published on 20 May 2026 Submitted via Website•

Overall Experience

I spent two weeks at Woodchurch House after foot surgery, and I can say that my experience was very positive. The rooms are comfortable and clean, the food is simple but good, and the staff is very helpful and friendly. Overall, a very good experience.

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↩Reply from Jenni Laffoley, Head of Marketing at Woodchurch House

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you had a positive stay at Woodchurch House following your foot surgery. It's wonderful to know that you found the rooms comfortable, the food enjoyable, and our staff helpful and friendly. Your feedback means a great deal to us, and we wish you a smooth and full recovery.

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Review from Jackie R (Wife of Resident) published on 14 May 2026 Submitted via Website•

Overall Experience

My husband has been in Woodchurch house now for a few months.it was a very.very hard decision for me and my family
Jino helped us so much.excellant manager.
It took my husband only a short time to settle.within a few weeks really.i didn't visit the first 4 weeks.to let him settle.i was so happy to see him that fifth week.all the strain had gone out of his face.and he said he was happy.thats all I want from him now.really lovely staff.all of them.so friendly and patient with other residents.lovely room.they keep me informed of any medical issues

.we still are working on sleeping arrangement.he prefers to sleep in lounge most of the time.they try to encourage him.no force.its what he wants.anybody reading this review..please be reassured how lovely the staff are

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↩Reply from Jenni Laffoley, Head of Marketing at Woodchurch House

Thank you for your thoughtful feedback. We're very pleased to hear that your husband has settled well and that you feel reassured by the support and communication from the team. It's also lovely to know you've found the staff friendly, patient, and respectful of his preferences. Your kind words are greatly appreciated. Thank you for sharing.

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Review from Dionne R (Daughter of Resident) published on 5 May 2026 Submitted via Website•

Overall Experience

Who knew what a tramatic experince it would be having to put your Dad in a home for Dementia . Woodchurch House helped make it as good as I guess it could be . For those out there who are going to have make that decison I wouldnt hesitate to reccommend them . The staff there are extremley kind .

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↩Reply from Lilly Mcneill, Marketing Apprentice at Woodchurch House

Thank you so much for sharing your review. We know how incredibly difficult it is to make the decision to move a loved one into care and we're truly glad that Woodchurch House was able to support you and your dad during such a challenging time and help make the experience a little easier. Your kind... Read more

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Review from Suzanne C (Wife of Resident) published on 23 March 2026 Submitted via Website•

Overall Experience

My husband has been a resident in the Dementia unit for a year and receives excellent care. Every member of the nursing and care team is kind, treats him with dignity, and support to both of us. His special dietary needs are accommodated, and he enjoys the freshly prepared tasty and nutritious meals. Throughout the day, residents receive snacks and drinks, and everyone's Birthday is celebrated with balloons, banners, singing and a special cake. The recent renovation and redecoration of the Dementia Unit, including updated furnishings, have refreshed the communal areas and corridors. These spaces are now bright, airy, and easier to maintain. From the moment you enter Woodchurch House everyone is welcoming and friendly. Regardless of their role, all the staff are professionals, dedicated to caring for every member of their community. This is evident by the warm and supportive atmosphere throughout the home. I would not want my husband to be anywhere else. Highly recommended

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↩Reply from Jenni Laffoley, Head of Marketing at Woodchurch House

Thank you so much for your wonderful and detailed review. We're delighted to hear that your husband feels well cared for and that our team's dedication, kindness, and attention to detail have made such a positive impact on both of you. It's lovely to know that the newly refreshed spaces,... Read more

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Review from Sue S (Sister of Resident) published on 27 February 2026 Submitted via Website•

Overall Experience

My brother arrived n Christmas Eve. The move caused some minor confusion and it took some days for him to feel settled and this included the need to change rooms. The staff has been unfailingly kind throughout all of this and helped him to settle in. They understand his individual need and are kind to him. The senior staff have been very helpful to me as I navigate the systems. This home is way ahead of his former home and I rest easy knowing he is in good hands.

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↩Reply from Jenni Laffoley, Head of Marketing at Woodchurch House

Thank you for your kind review. We're so pleased to hear that your brother is settling in well and that our team has been able to support both him and your family during this transition. We understand how unsettling a move can be, and we're glad the initial adjustments and room change have helped... Read more

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Review from R W (Daughter of Resident) published on 11 February 2026 Submitted via Website•

Overall Experience

Myself and my family are very impressed and pleased with the way our mother is being treated. She is looked after with a lot of care and affection and all her needs are being met by the carers and nurses. Our mother gets on well with all of the staff where she is shown love and respected. Our mother enjoys all of the meals she is served and we have tasted some ourselves and can testify to this. The meals are all home cooked onsite. As a family, we feel totally supported by Jino and nothing is too much trouble. Also, the welcoming smile of Justine and her ever helpful suggestions, advice and support. Thank you to everyone. Rachel and family

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↩Reply from Jino Joseph, New Resident Manager at Woodchurch House

Thank you so much, Rachel, for taking the time to share such a kind and thoughtful review.

It truly means a great deal to us to know that your mother is happy, well cared for, and feels respected and loved by our team. Your feedback about the care, the meals, and the relationships she has built... Read more

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Review from Gabrielle A (Daughter of Resident) published on 6 February 2026 Submitted via Website•

Overall Experience

At a very difficult time for us as a family, when our Mum had to move into residential dementia care, the whole staff team, from the new resident manager (who is now the home manager) to the care staff and nurses, the admin staff and cleaners, all were so kind, helpful, and reassuring that we have never had a moments doubt that our mother was in the right place. I have seen their calm, gentle and professional approach many times during my visits even when doing the most mundane and personal tasks such as personal care. Mum has now been at Woodchurch House for over 18 months and in that time the staff team has changed very little which is in itself a sign of good management and very reassuring for us and for her. We are always welcomed, whatever time of day we arrive to visit. Mum is eating and drinking much more now than she was when she was at home and looks clean and well cared for and has a loving relationship with the carers and nurses on the first floor. We couldn't ask for more.

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↩Reply from Jino Joseph, New Resident Manager at Woodchurch House

Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your kind words truly mean a great deal to me and to the entire team at Woodchurch House.

We understand how difficult and emotional it can be when a loved one needs to move into residential dementia care, and... Read more

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Review from Terry F (Son of Resident) published on 24 December 2025 Submitted via Website•

Overall Experience

Both of my parents needed to go into a care home due to their health and problems. In my eyes we couldn't have found a better home. They both have been living there for 3 years this year, I haven't had to worry once in this time, as the care, help, food etc is 1st class, you can tell this as mum and dad have always been happy.
Unfortunately we lost Dad a couple of months back, a sad time, but the home and the care we all had helped us through this difficult period. The home also let us have dads wake back at the home, this made things easier for mum to be in her familiar surroundings and it was nice as it also allowed the residents to join in with us, couldn't have asked for the afternoon to go any better, it was lovely. It also allowed us all to enjoy some of the lovely food that the home caters / provides on a daily basis, yum.

Mum is adjusting to living on her own now, the carers are looking after her nicely, I wouldn't want mum to be anywhere else.

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↩Reply from Sarah Potts, Manager at Woodchurch House

Thank you so much for sharing your experience and for your kind words about Woodchurch House.

We're truly sorry for the loss of dad, he was a gentleman and a member of the Woodchurch House family. We were honoured to support you and your family during such a difficult time. It was our privilege to... Read more

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Review from Dawn S (Daughter of Resident) published on 24 December 2025 Submitted via Website•

Overall Experience

It is impossible to encapsulate in words our exceptional experience at Woodchurch House. From the very first second on the telephone with Jino, to the compassionate support from all staff, carers and reception manager, it felt like a sanctuary. My mother received the utmost kindness and truly dignified care that extended to her family. During the most difficult and poignant of times, we were supported, listened to and made to feel safe. I saw how all residents were honoured and treated with personal attention, kindness and respect. I had no fear of leaving my loved one in their more than capable care. The entire facility is clean, comfortable and welcoming. All staff we encountered were so attentive, with sincere focus on caring for and pleasing their residents. They alleviated countless fears, and went beyond any expectation. This is humanity at its finest. Our sincere gratitude to all staff we encountered.

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↩Reply from Sarah Potts, Manager at Woodchurch House

Thank you so much for your kind and heartfelt words. It truly means so much to all of us at Woodchurch House.

It has been a privilege to care for your mother and to support you and your family during such a difficult time. Knowing you felt safe, listened to and supported is incredibly important to... Read more

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Review from G H (Daughter of Resident) published on 7 November 2025 Submitted via Website•

Overall Experience

Although Dad was only in Woodchurch House for a short time, we were really impressed. The staff were all caring, efficient and really nice, we knew dad was well cared for.

The rooms are light and spacious and very clean. Both my husband and I left today after clearing dad's room and said when our time comes, Woodchurch House is where we are going.

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↩Reply from Jino Joseph, New Resident Manager at Woodchurch House

Thank you so much for taking the time to share your kind words about Woodchurch House. We are delighted to hear that you felt Dad was well cared for during his stay and that you found our team caring and attentive.

It's wonderful to know that you appreciated the rooms and the overall... Read more

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Review from Helen T (Daughter of Resident) published on 23 October 2025 Submitted via Website•

Overall Experience

Would just like to say, we decided to put our mum in care home as we all work, and she agreed with the idea, for a short period, but my mum loves it there, and want to stay there,I couldn't ask for better care, and have no worries when I go home, Jino helped with everything to get my mum in there, he couldn't of been more helpful, the manager Sarah, is brilliant, any problems she deals with it straight away, all the care staff are so helpful and caring , and can't do enough, I'm so glad we picked Woodchurch House, would not let her go anywhere else now, food is lovely and if they can will get want she wants, could not recommend this care home enough.

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Review from G B (Daughter of Resident) published on 6 June 2025 Submitted via Website•

Overall Experience

I would recommend Woodchurch House to anyone whose loved ones need 24 hour care.The care offered is exceptional and in the short time my mother was there she was well looked after by the staff who always showed great compassion and kindness to her and the family. We will always be forever grateful.

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↩Reply from Jino Joseph, New Resident Manager at Woodchurch House

Thank you so much for your kind and heartfelt words. It means a great deal to all of us at Woodchurch House to know that your mother received the care, compassion, and support she deserved during her time with us.We are deeply grateful for your recommendation and truly touched by your appreciation.... Read more

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Review from Ken M (Son of Resident) published on 20 May 2025 Submitted via Website•

Overall Experience

My father was at Woodchurch House for 18 months. He was very well cared for by all the staff and we were always made to feel a welcome part of the Woodchurch House community. The care staff were always happy to help. The new resident manager and the nurse also stood out as excellent support throughout my father's time there. THANK YOU

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↩Reply from Jino Joseph, New Resident Manager at Woodchurch House

Thank you so much for your kind words and thoughtful review. It was a privilege to care for Dad during his time with us at Woodchurch House. We're delighted to hear that you felt welcomed and supported by our team - creating a sense of community and family is something we truly value. Your... Read more

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Review from Lynn P (Daughter of Resident) published on 4 April 2025 Submitted via Website•

Overall Experience

Improvements have been made at Woodchurch over the last couple of months. I think the challenge now is to maintain current staffs and continue to train them in caring for the residents.

Small changes in the corridors with lovely pictures, a more welcoming communal area on the first floor, along with changes to the dining set up have all made such a difference.

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↩Reply from Sarah Potts, Manager at Woodchurch House

Thank you for your thoughtful review and for recognising the improvements we've made at Woodchurch House. We truly appreciate your feedback and are delighted to hear that the changes in our communal areas and dining setup have had a positive impact. We acknowledge the importance of maintaining a... Read more

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Review from A L (Sister of Resident) published on 24 December 2024 Submitted via Website•

Overall Experience

I would not trust this home with my dog let alone a family member. Safeguarding team have contacted me regarding the serious attack on my sister by a male resident that they dismissed.
1. Residents allowed in communal areas semi-naked - upsetting residents.
2. Male residents attacking female residents causing long term injury.
3. Maintenance is appalling. My sister's room was flooding for two days making the bathroom inaccessible.
4. The smell is horrendous (recognising that this is often the case in homes like this).
5. The new patient manager is amazing hence two stars.

6. Registered Manager/Home Manager invisible.

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↩Reply from Sarah Potts, Home Manager at Woodchurch House

Dear A L,Thank you for sharing your feedback. I'm sorry to hear about your concerns and the distressing experience you've had. As the new manager of Woodchurch House, my priority is to ensure the safety, comfort, and well-being of all our residents. While I can't comment on specific incidents here,... Read more

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2023

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Woodchurch House.

Upcoming Events

There are no upcoming events for Woodchurch House.

Awards / Recognitions (9)

28 Feb 2023Recipient: Hartford Care Group Ltd
30 Jun 2022Recipient: Hartford Care Group Ltd
30 Jun 2021Recipient: Hartford Care Group Ltd

Accreditations

There are no accreditations posted yet for Woodchurch House.

Meet the Team (1)

Jino JosephJob Title Home ManagerJoined 2014

I hold a bachelor's degree in nursing and have worked as a Registered General Nurse in India and the Maldives. I am NMC registered in the UK and have worked at Woodchurch House for over 11 years in a range of roles, including a Supervised Practice Nurse, RGN, Deputy Manager and as a Resident Manager.

I most enjoy building strong, trusting relationships with residents and their families, maintaining a calm and positive presence, and being an approachable point of support. I take pride in working within a multicultural team and always strive to lead with professionalism, compassion and a warm smile. Read less

Frequently Asked Questions about Woodchurch House

How much does Woodchurch House cost?

The care home lists weekly fees per person from £2,125 for residential care (respite from £2,125), from £2,125 for residential dementia care (respite from £2,125), from £2,125 for nursing care (respite from £2,125) and from £2,125 for nursing dementia care (respite from £2,125). Funding accepted: Self-Funding (Private), Local Authority, NHS Continuing Healthcare (CHC).

What types of Care is Woodchurch House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodchurch House have?

There are 83 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Woodchurch House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodchurch House to the centre of Ashford?

6.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodchurch House to verify any information. View our terms and conditions. Woodchurch House has an Enhanced Service -what an Enhanced Service includes.

Care Provided by Woodchurch House

Primary Care Categories

Length of Stay

Care Types Provided

Dementia Care Types

Other Care Provided

Facilities

Funding & Fees

Weekly Charges per Person

Funding Types Accepted

Support you may be entitled to

Tours

Good to Know

Group / Owner

Person in charge

Local Authority / Social Services

Admission Information

Care Home Design/Build

Room Information

Visiting

Parking

Woodchurch House Reviews (63)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

Bed Vacancies

News (0) & Events (0)

Awards / Recognitions (9)

Accreditations

Meet the Team (1)

Frequently Asked Questions about Woodchurch House

How much does Woodchurch House cost?

What types of Care is Woodchurch House registered for?

How many Rooms does Woodchurch House have?

What are the Facilities & Services at Woodchurch House?

How far is Woodchurch House to the centre of Ashford?