Woodchurch House

Brook Street, Woodchurch, Ashford TN26 3SN
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9.6 49 Reviews
  • Woodchurch House, Ashford
Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of beautifully landscaped grounds, the homes stands proudly on the historic site of the former Stonebridge Inn.

Located between Ashford and Tenterden, Woodchurch House offers a calm, secure and homely environment with specialist accommodation across two floors. The ground floor Care Suites cater for those with on-going physical care needs, whilst those on the first floor are dedicated to individuals with dementia. There is a choice of spacious studio or one-bedroom suites, each offering its own en-suite, living room, personal dining area and a kitchenette area where light snacks can be prepared. Some ground floor suites open directly onto the secure garden, bringing the outdoors a little closer to home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1995 – £1995
  • Self-Funded Residential Dementia Care: £1995 – £1995
  • Self-Funded Nursing Care: £1995 – £1995
  • Self-Funded Nursing Dementia Care: £1995 – £1995
  • RESPITE Self-Funded Residential Care: £1995 – £1995
  • RESPITE Self-Funded Residential Dementia Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Dementia Care: £1995 – £1995

These prices are only a guideline, please contact Woodchurch House to find the exact fee for your requirements.

These prices are only a guideline, please contact Woodchurch House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Potts (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Social Services, NHS
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (58)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at any time. All the home asks is that visitors sign in at reception.

Parking

  • Onsite parking available

Woodchurch House Reviews (49)

9.6

Woodchurch House has a Review Score of 9.6 (9.646) out of 10, based on 15 reviews in the last 2 years.
Over all time Woodchurch House has 49 reviews.

Overall Experience
  • 41
  • 5
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  • 1
  • 2
Date Published
  • 49
  • 4
  • 9
  • 15
  • 34
Reviewer Connection to Woodchurch House
  • 17
  • 9
  • 5
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 49, showing 41-49
Review from Ann N (Daughter of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spent a lovely day with our mum. Entertainment fantastic Caribbean theme spent in the garden. BBQ, steel drum music, Ice Cream Van, Candyfloss, Slush Puppies and sweet table. All staff are very caring and go above and beyond for residents, nothing is too much trouble with the motto "if you don't we
don't know". Any concerns are dealt with immediately and we are kept we informed on Mum's welfare and health. We can rest assured she is safe and well cared for. Would recommend Woodchurch to anyone looking for quality care.
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Review from Timothy A (Son of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and modern with excellent staff. First month here, so far very impressed.
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Review from Phyllis (Daughter of Resident) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved here on 12th April when she was unable to return home after a period of time in a hospital and temporary care homes. She was made very welcome from day one and she is now happily settled. She has a nice ground floor suite with ensuite bathroom, patio doors leading to the garden and a
telephone is included in the room. All of the staff are very friendly, happy to share a laugh and joke, nothing is too much for them in providing the care that Mum needs. The food is very good and plentiful, a choice is offered daily and an alternative made available on request. Daily activities are organised and outings arranged with adequate staff to assist residents if required. Our family visit regularly and we are always made very welcome, greeted with a smile and offered a drink. So far I can only make positive comments but staff are readily available to answer any concerns should they arise. At the beginning of May Mum's sister moved here and is happy to be conveniently just a few doors away from her.
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Review from Michael F (Son of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good home, caring staff, regular medical reviews of residents, great accommodation, pleasant atmosphere.
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Review from Susan J (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in two homes - very unhappy. Woodchurch has changed my mam completely she is so happy, me too as I go home and don't worry about her, I know she's in safe hands 100%. The management and care staff are excellent, make you feel at home straight away. I would recommend Woodchurch House
to anyone I have seen. A big change in my Mam.
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Review from Nicola D (Friend of Resident) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so very pleased for my friend now at Woodchurch House, he has gained weight, he doesn't cry now when I leave or ask to come with me. He is very healthy looking and happy. Also he doesn't smell of urine like in his past home! Brilliant! He is always in his own clothes.
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Review from R A (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On Friday 17th March, Woodchurch House where our mother is a resident held a St Patricks get together early evening. The social coordinator and her assistant the home/residents were very proud. There was an enormous amount of preparation and planning, so well done to the girls involved.
Please recognise
the girls involved, we were a little disappointed no members of management stayed to enjoy this event.
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Review from Bob M (Son of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was placed in this nursing home march 2016, she was diagnosed with dementia and poor mobility, she is still on assessment. On the whole, we have been satisfied with the care she is receiving but feel that there could be a little more attention given to her specific needs i.e hearing aid checks.
The care home staff do a very good job with this very difficult illness.
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Review from Suzanne H (Daughter of Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother came to Woodchurch House in April 2016, she was extremely frail, doubly incontinent, unable to initiate any conversation whatsoever and sadly seemed on a downward spiral of depression. In eight months, there has been a great improvement in both her mental and physical health, this is
due totally to the care she has received from the team of dedicated carers and nursing staff. Every concern we have voiced has been acted upon promptly by nursing staff, carers, kitchen staff, laundry staff, admin and maintenance.
Everybody, in fact, has shown patience and kindness to our mother. Her personal care is exemplary, her social interaction has improved thanks to the effort made by the social coordinator and the carers do their utmost to engage her. There is always a cheerful smile on her face when they come into her room. Every small improvement seems to be celebrated by everyone involved.
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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Woodchurch House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.646 for Woodchurch House is calculated as follows: ( (136 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 175 Ratings = 4.646
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodchurch House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

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Jino Joseph

Job Title: New Resident Manager Joined: 2014

Jino is basically a Registered Nurse with more than 14 years of post-qualification experience in different countries and has been working with Graham Care for the last 9 years.


Jino started in Woodchurch House as a Registered Nurse and later became the deputy Manager and is currently working as a New Resident manager mainly supporting the Home in assessing the new Residents and managing the whole admission process with the support of the Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodchurch House to verify any information. View our terms and conditions. Woodchurch House has an Enhanced Service - more info.