






Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of beautifully landscaped grounds, the homes stands proudly on the historic site of the former Stonebridge Inn.
Located between Ashford and Tenterden, Woodchurch House offers a calm, secure and homely environment with specialist accommodation across two floors. The ground floor Care Suites cater...
Care Provided by Woodchurch House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - Receive £200 off per week for the first 12 weeks when you move in as a permanent resident - For a limited time only. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Woodchurch House for full pricing details and T&Cs.
Contact Woodchurch House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Jino Joseph(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (83)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (58)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome at any time. All the home asks is that visitors sign in at reception.
Parking
- Onsite parking available
Woodchurch House Reviews (59)
Woodchurch House has a Review Score of 9.6 (9.647) out of 10, based on 21 reviews in the last 2 years.
Over all time Woodchurch House has 59 reviews.
I very rarely write reviews but felt this was required. "Absolutely shocking home". My mother had been a resident for three years. Over the past year she had been subject to neglect. Her room smelt of urine and she was not washed repeatedly. She was left in her room on her own. She became more and more distressed and unhappy. As a result, I had to get the Kent Safeguarding Team and CQC involved. The home manager lacks care and compassion and has zero communication skills. It was also evident that she had no idea who or what residents she had in the care home. How this home is rated 'Good' is beyond belief.
We are sorry that Anthony feels this about the care received by his mother but his review does not represent the situation fully. We were pleased to work in collaboration with Kent County Council Safeguarding and CQC, and the outcome of KCC’s investigation was that they ruled out neglect. They...
My mum has been in and out of the hospital and other care homes for most of the year. Woodchurch House was a truly different experience from the start. Management and staff took the time to find out about Mum, her personal history, her likes and dislikes and everything that would help her settle. When they recognised that she would benefit from different social arrangements, they organised this immediately by changing her room. They were always willing to arrange for me and her friends to speak to her by phone and vice versa. They kept me informed of any changes in her condition or mental health. When I visited, I was very well looked after and made to feel welcome too. There is a highly professional approach which gave me confidence during this difficult time as I live at a distance. I highly recommend Woodchurch House, its staff and management.
Once again I would like to give a huge thank you to all the staff that are looking after my uncle. His behaviour has been challenging of late, and this must be difficult for you, as it is for me to read. However I know each and every one of you sees through this terrible illness, and sees the uncle I know. You are all so caring and respectful and have been the constant he needs during this difficult time. Every resident is so lucky to have such brilliant dedicated staff. Take care all of you and stay safe.
I find that all staff, from management to domestic, are helpful and caring to my dad. He is always happy when I visit and is always dressed smartly. It is obvious that he is at home and content with his surroundings. Great care and vigilance has been taken during this latest pandemic for which all the family are extremely grateful. I feel that in Woodchurch House I have found a winner.
Thank you all so much.
We haven’t yet been beyond the front door of Woodchurch House. Yet we are kept fully informed and updated. We are especially grateful for the photos of the suite, which were sent to us after we had dropped off Mum’s bags, showing her personal belongings nicely laid out ready to welcome her.
All of the information and updates since have been brilliant. The staff are professional and kind, and they go beyond the call of duty when it comes to phone calls and Skype!
Thank you all so much.
Amazing welcome to Mum from the hospital. Lots of information given by phone, email and Skype. Very helpful staff who couldn’t do more for her. Love it that I can log-on and see all her care information and everything that is being done for her.
Facilities, especially space per residents in their own room and generally are very good. Maybe because of the space, the interaction between the staff and residents/visitors seems to be not as strong except for parts of 'admin' staff where it is good and welcoming. My friend feels very at home and likes being at Woodchurch House.
After my partner experienced care homes on 'respite' breaks, I was concerned when he needed to enter full-time care. It was with great trepidation he joined the residents here. There is no comparison. Staff are happy, caring, friendly and attentive. Food/accommodation excellent. Social stimulation just amazing. There is always something, music (the 60s and 70s), there's a celebration/party practically every week and nothing is too much trouble. A trip to the nearby town, visiting Christmas Lights, even trips to the local pub! Food is good, plentiful and varied. Birthday buffets, Halloween treats, takeaway fish-n-chips. Laughter, well the carers are wonderful, engaging with residents and very quick to pick up on anyone not feeling 100%. They are encouraging, smiling and distracting them. Management has everything under kid glove control, it runs like clockwork. Everyone is approachable, upfront and with a full "hands-on" approach. I still miss my partner but I'm content he is in the very best environment, receiving first-class care.
I would highly recommend it.
In fact, I would love to stay myself.
So clean, friendly and the staff are brilliant.
The events are amazing and no expense is spared.
Can't rate it enough.
Spent a lovely day with our mum. Entertainment fantastic Caribbean theme spent in the garden. BBQ, steel drum music, Ice Cream Van, Candyfloss, Slush Puppies and sweet table. All staff are very caring and go above and beyond for residents, nothing is too much trouble with the motto "if you don't we don't know". Any concerns are dealt with immediately and we are kept we informed on Mum's welfare and health. We can rest assured she is safe and well cared for. Would recommend Woodchurch to anyone looking for quality care.
Very clean and modern with excellent staff. First month here, so far very impressed.
My Mother moved here on 12th April when she was unable to return home after a period of time in a hospital and temporary care homes. She was made very welcome from day one and she is now happily settled. She has a nice ground floor suite with ensuite bathroom, patio doors leading to the garden and a telephone is included in the room. All of the staff are very friendly, happy to share a laugh and joke, nothing is too much for them in providing the care that Mum needs. The food is very good and plentiful, a choice is offered daily and an alternative made available on request. Daily activities are organised and outings arranged with adequate staff to assist residents if required. Our family visit regularly and we are always made very welcome, greeted with a smile and offered a drink. So far I can only make positive comments but staff are readily available to answer any concerns should they arise. At the beginning of May Mum's sister moved here and is happy to be conveniently just a few doors away from her.
Good home, caring staff, regular medical reviews of residents, great accommodation, pleasant atmosphere.
My mother has been in two homes - very unhappy. Woodchurch has changed my mam completely she is so happy, me too as I go home and don't worry about her, I know she's in safe hands 100%. The management and care staff are excellent, make you feel at home straight away. I would recommend Woodchurch House to anyone I have seen. A big change in my Mam.
I'm so very pleased for my friend now at Woodchurch House, he has gained weight, he doesn't cry now when I leave or ask to come with me. He is very healthy looking and happy. Also he doesn't smell of urine like in his past home! Brilliant! He is always in his own clothes.
Please recognise the girls involved, we were a little disappointed no members of management stayed to enjoy this event.
My mother was placed in this nursing home march 2016, she was diagnosed with dementia and poor mobility, she is still on assessment. On the whole, we have been satisfied with the care she is receiving but feel that there could be a little more attention given to her specific needs i.e hearing aid checks. The care home staff do a very good job with this very difficult illness.
Everybody, in fact, has shown patience and kindness to our mother. Her personal care is exemplary, her social interaction has improved thanks to the effort made by the social coordinator and the carers do their utmost to engage her. There is always a cheerful smile on her face when they come into her room. Every small improvement seems to be celebrated by everyone involved.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodchurch House.
There are no upcoming events for Woodchurch House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Woodchurch House.
Meet the Team (1)

I most enjoy building strong, trusting relationships with residents and their families, maintaining a calm and positive presence, and being an approachable point of support. I take pride in working within a multicultural team and always strive to lead with professionalism, compassion and a warm smile.
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