Ashley Grange Nursing Home

My husband came to Ashley Grange for end of life care from discharge from Salisbury after an operation for hip fracture. Aged 92 with nil mobility some cognitive impairment and an inability to communicate anything of his former personality and status, he was non-the-less treated with dignity and professionalism from dedicated staff within this facility which was run and managed by lovely people.

Staff approachable with any queries

That view is also shared by palliative care teams.

I would highly recommend Ashley Grange. Thank-you for making my Nans last few weeks comfortable and dignified.

My wife was with you for 1 year, during that time she was well loved by all the staff. The manager - assistant manager every one of the nursing staff every one of the carers were so loving and caring. In the one year my wife was with you she was always made to feel it was her home and she felt loved by all the staff. I would recommend Ashley Grange to anyone and I thank you for everything. I forgot to mention the lovely reception staff and the kitchen staff who make such lovely food.

I would just like to express my thoughts on the care my mother received at Ashley Grange, during her recent respite care whilst my father was in hospital. The atmosphere was warm and welcoming and all the staff that l had contact with over my mum's seven-week stay were lovely. They were all very professional, caring and attentive. The most important thing was that Mum who has Dementia seemed happy and stimulated thanks to the regular activities provided by the staff. I thoroughly enjoyed the experience of visiting Mum and talking to her newfound friends who also seemed very happy at Ashley Grange.

Mum is very happy here and is well cared for. The staff are kind and keep family informed of any needs.

We can visit at any time and always get a friendly welcome. There are trips out and activities which at present Mum is reluctant to engage in. Mum is supported to remain as independent as possible but help is always at hand if she needs it. Management is always happy to listen to any concerns we have and act on these if appropriate.

They all obviously care greatly for the patients!

It looks as if Hartford Care and the staff at Ashley Grange are on the front line. Well done.

We had a dreadful experience at her previous care home with dementia patients isolated on a floor with no access to the gardens or communal ground floor areas unless they could "remember" the lift code. On many occasions I found Mum in her room, by herself and very upset. Important to say that the manager and her team also picked me up when I was so worried about Mum and the future but after transfer to AG Mum was soon settled and happy to join in the many activities on offer. What sets Ashley Grange apart is that they actually do care about your loved one and that is the most important thing of all.

It is reassuring to know they are so well cared for and we are greeted with smiles when we arrive.

My mum, who has advanced dementia, has been at Ashley Grange now for about two months and seems very settled there. The manager and her team have been so helpful and kind helping Mum to settle in and nothing is too much bother for them. The home is light and airy and it has a very happy atmosphere with plenty of activities going on for the residents. Dad has since moved from another care home to join Mum and it is so lovely to see them both together again, it warms the heart. I said thank you for looking after Mum to one of the carers when I visited and she gave me a big hug demonstrating how caring they are. It's a lovely, friendly home. Very many thanks to you all.

Outstanding. In the past three years I have engaged with private home carers, an at home care agency, a care home for one parent and Ashley Grange for the other parent. Ashley Grange has been, and is, a light at a time when our family is thoroughly dejected and very stressed. To be able to sleep at night not worrying about a dearly loved parent because you know Ashley Grange will take care of them, will deal with the callout, the doctor, the sickness, the confusion, is such an incredible relief. I still wake most nights but now I don't immediately reach for the phone to see what problems have landed with me because a carer can't cope. I wish both parents had been with Ashley Grange from the start. The manager in Downton is an incredibly kind human being who sees all the residents as people and inculcates a very caring atmosphere with her staff and residents. My beloved parent is a changed person since they arrived, they have fun, conversation and a sense of purpose and they are safe.

My father was only at Ashley Grange for a month, but as soon as he got there, he was cleaned and very comfortable. The staff were amazing, from the ladies on the desk to the people who fed, cleaned and just talked to him. The managers in the office were really good when he passed away. So thanks to all of them.

Theresa and her team at Ashley Grange looked after my father for the last six months of his life. They were always caring and respectful and made him feel at home. We couldn't have wished for him to be in a better place with staff who genuinely cared for him as the person he was. The best care home I've been to - well run, compassionate, very high standards, well staffed with professional carers. Thank you all so much!

I have nothing but praise for the staff at Ashley Grange Nursing Home. I moved my mum in there in September and she has been looked after so amazingly well. It's always a hard decision to move someone you love into care but I am so happy that she is safe and so well cared for. I have nothing but admiration for you all.

I could not have hoped for a better level of care for my father.

Very impressed, have already passed on Ashley Grange now and then. Would recommend it to anyone, it's like a five-star hotel.

It was so reassuring to us as a family, that Dad was in the hands of such a kind and capable team, the managers and all members of staff that we met were just fantastic. Thank you all!