I have nothing but praise for the staff at Ashley Grange Nursing Home.
Sheila L (Daughter of Resident)
I could not have hoped for a better level of care for my father
Phil P (Son of Resident)
It was so reassuring to us as a family, that Dad was in the hands of such a kind and capable team
Jill J (Daughter of Resident)
Special offer - for a limited time only. Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
These prices are only a guideline, please contact Ashley Grange Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors welcome 24 hours a day. Overnight stays for visitors can be arranged subject to availability
Plenty of on-site parking is available.
Ashley Grange Nursing Home has a Review Score of 9.8 (9.778) out of 10, based on 14 reviews in the last 2 years.
Over all time Ashley Grange Nursing Home has 39 reviews.
5.0 out of 5
It's so lovely to read such a warm and sincere view of your feelings on Ashley Grange, our team and the care your grandad is receiving there. We're so proud of our teams and they will be absolutely thrilled to read your review. It's great to hear that your grandad is smiling again and the peace of mind it has given you to have seen that. Warm wishes to you and your family and thanks again for the wonderful words.
5.0 out of 5
What a pleasure to read your wonderful review of our Ashley Grange home, following your mother's recent respite stay. We're absolutely delighted that you've seen such a positive change in her and thank you so much for taking the time to submit such lovely comments about our team.
5.0 out of 5
It's wonderful to read your very positive review of our Ashley Grange home and our fabulous team, who will be thrilled to read this too. Thanks so much for taking the time to send in your comments.
5.0 out of 5
Thank you so much for taking the time to send in your extremely positive comments regarding your experience of our Ashley Grange Home, at what must be a very difficult time for you, following your aunt's death. It's wonderful to read your words of praise and we'll take great pleasure in passing them on to the whole team at Ashley Grange. With our very warm wishes.
4.0 out of 5
Thank you so much for taking the time to submit your very positive comments, following your recent visit to Ashley Grange. Feedback like this means so much to us all at Hartford Care, particularly the care teams involved, so to read this review is really gratifying and will be so motivating for the great people we have at Ashley Grange. Many thanks again and warm wishes to you.
5.0 out of 5
Thank you for your kind review of Ashley Grange. We are pleased we were able to provide your husband with the care and attention he required during his short stay with us.
1.0 out of 5
We were disappointed to read your review of Ashley Grange, we take all feedback very seriously. Since the CQC inspection, we have been working hard with them and our stakeholders to deliver a quality improvement plan. Over the past six months, since your mother left our home, we have a new management team in place, who have made significant progress in implementing the necessary changes. A rigorous recruitment drive has been delivered, including the appointment of a senior nurse to bolster the team and enhance residents' well-being. A state-of-the-art nurse call system has been installed to improve the safety of our residents. In addition, Ashley Grange has been undergoing extensive renovations, with a significant investment of approx. £750k to improve the facilities and decor throughout the property. Following a recent relative, staff, and resident survey, we have been pleased with the positive response and acknowledgement of the improvements seen throughout the home.
5.0 out of 5
Thank you for your review. We are thrilled to hear you had such a good experience at Ashley Grange and we're so pleased you rate the care you received from our team and all the other amenities available at our home so highly.
5.0 out of 5
Thank you so much for your very kind words about Ashley Grange. Please accept our deepest sympathies for the loss of your mother. It was a pleasure for us to care for her in her last few weeks and we're glad you and your family felt supported during this difficult time. We will pass on your thanks to all the team who cared for her.
4.0 out of 5
Thank you so much for your very kind remarks about Ashley Grange. We are so pleased your stay with us has been a happy one, and we really appreciate your glowing recommendation. We shall share your comments with all the team here.
5.0 out of 5
Thank you for your lovely words about Ashley Grange. It is a pleasure to have you and your husband as part of our family. We are so delighted to see your husband getting better and stronger in our care. We shall share your review with all the team here so they know how much you appreciate everything they are doing to support him.
4.0 out of 5
Thank you so much for your very positive feedback about Ashley Grange. It was our pleasure to look after your mother during her five years with us. We are delighted that you are happy with the care and support we gave her during this time.
5.0 out of 5
Thank you so much for your wonderful review of Ashley Grange. We are all very excited about the transformation that our lovely nursing home is undergoing, which will make it a modern, bright, comfortable, and welcoming place for all our ladies, gentlemen, team members, and visitors. We cannot wait for more people to come and visit us once it is completed.
4.0 out of 5
What a wonderful review of Ashley Grange. Thank you for your very positive feedback. We are delighted that you chose us as your preferred home for your mother. It is our pleasure to care for your Mum and to see her so comfortable and happy. We shall pass on her compliments to our amazing chef and also the team who are caring for her.
4.0 out of 5
Thank you very much for your very positive comments about Ashley Grange. We are delighted to welcome your Mum and yourselves into our Ashley Grange family. We will share your lovely review with the team who are looking after your Mum so they know how much you appreciate everything they are doing to ensure she receives the best possible care from us.
3.0 out of 5
Thank you for taking the time to leave a review about Ashley Grange. As we understand it, you have spoken with the operations director and she was able to discuss with you some of your concerns. We acknowledge that the home is currently undergoing an extensive refurbishment and as such, the hand wash basin is no longer in use in reception. However, adequate facilities are offered including hand sanitiser, prior to putting on full PPE for visits.
We are sorry you felt the team were anything other than professional and that the phones were not answered in a timely manner. All our team are working exceptionally long hours to support the increased pressures in the care sector due to the pandemic and we are aware there is always frustration when staff are unable to share confidential information over the phone. We always look to learn and develop our service through feedback so we thank you for allowing us to have responded prior to your review.
5.0 out of 5
Thank you so much for your very positive comments about Ashley Grange. It is our pleasure to care for your aunt and to ensure she continues to feel safe during these very challenging times. We shall share your review with the dedicated team who are looking after her.
4.0 out of 5
Thank you very much for your very positive feedback about the care your wife is enjoying from us here at Ashley Grange. We are delighted you are happy about the high standards of care she is receiving from our dedicated professional team. You may be aware that Ashley Grange was acquired in November 2020 by Hartford Care, the award-winning care home provider. Hartford Care is committed to continuing the wonderful work there and one of its priorities is to completely refurbish Ashley Grange to turn it into a modern-looking and welcoming environment for its residents, staff and visitors. This is currently underway and we hope you will like the transformation of Ashley Grange once it is completed.
5.0 out of 5
The Review Score of 9.8 (9.778) out of 10 for Ashley Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Vacancies available, for more information please contact Ashley Grange.
I recently joined Hartford Care and I am looking forward to seeing you soon at Ashley Grange.
I have recently taken on the role of Deputy Home Manager at Ashley Grange. I am a nurse with more than 20 years of experience in healthcare, having specialised in various areas, particularly in palliative and end-of-life care. A lifelong desire to support others has been my driving force. I have successfully channelled this passion and my desire to create a positive influence as a registered nurse. I find great joy in building connections with my residents and being a part of their development and well-being. Since my graduation, I have committed myself to the development and improvement of healthcare systems, processes, and policies, consistently aiming to deliver the highest quality of care to my residents.
As Deputy Manager, I aim to create a supportive atmosphere for both our residents and staff. I strive to embody excellence, foster compassion and empathy, and guide a cohesive team that recognises the opportunities for enhanced success through collaboration.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Grange Nursing Home to verify any information. View our terms and conditions. Ashley Grange Nursing Home has an Enhanced Service - more info.
