Victoria Lodge Care Home

41 Bent Street, Brierley Hill DY5 1RB
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7.9 5 Reviews
  • Victoria Lodge Care Home, Brierley Hill
Victoria Lodge Care Home in Brierley Hill, West Midlands is a 63-bed care home offering dementia care, residential care and respite care.

Victoria Lodge, near Dudley, is close to local shops and cafés and has good transport links.

Care home residents can enjoy delicious meals and dietary requirements are catered for.
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Care Provided by Victoria Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100
The price(s) shown are provided by the care home. Contact Victoria Lodge Care Home for full pricing details and T&Cs.

Contact Victoria Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Victoria Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leanne Bingham (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (59)

Victoria Lodge Care Home Reviews (5)

7.9

Victoria Lodge Care Home has a Review Score of 7.9 (7.909) out of 10, based on 2 reviews in the last 2 years.
Over all time Victoria Lodge Care Home has 5 reviews.

Overall Experience
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Total of 5, showing 1-5
Review from Sarah F (Sister of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Victoria Lodge Care Home to be warm, friendly, clean and welcoming. The managers and staff are very efficient, understanding & quick to ammend any issues. Despite this being a difficult change for our sister they have done everything within their power to ensure her care needs both physically
& mentally are met. The building is always very clean, the staff are always focused on residents Care, the building is quite modern, nice outside spaces, a good sized car park, the decor inside the home is more like a boutique hotel (which is fantastic for both residents & visitors) the laundry service is very efficient and we have notice the residents are regularly offered drinks food snacks ect.
Reply from lilly mcneill, Marketing Apprentice at Victoria Lodge Care HomeThank you so much for your wonderful feedback. We are delighted to hear that your sister has settled in so well and that you are happy with the care, our facilities, and our team. It is reassuring to know that we've made this transition easier for your family. We will be sure to share your kind words with the team at Victoria Lodge.
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Review from Jill D (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall extremely happy. If we had to bring something to any of the staffs attention they promptly dealt with it. All of the staff looked happy in their work and showed compassion. The evening our mum passed away/early morning we were treated with compassion and kindness, all of the staff came to see
us today when we cleared mums room to give us their condolences.
Reply from Jenni Laffoley, Marketing Coordinator at Victoria Lodge Care HomeThank you for sharing your experience. We are deeply touched by your kind words and are so glad that our team could support you and your family during such a difficult time. Providing compassionate, attentive care is at the heart of what we do, and it means a great deal to hear that this made a difference. Please know our thoughts remain with you and your family.
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Review from Geraldine M (Daughter of Resident) published on 17 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is basic but clean. Laundry is put away properly. Staff and management are friendly and approachable. My dad is cared for, eating and drinking well. Any concerns are dealt with promptly. Very happy with his placement.
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Review from David G (Brother of Resident) published on 29 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had dealings with six care homes in the Dudley area concerning three of my relatives. I would not consider housing anyone in one of the homes but the majority were reasonably acceptable.
By far the best is Victoria Lodge. The home is exceptionally clean, very well run and the quality of care
and facilities are second to none.
All of the staff are friendly and make visiting an enjoyable experience.
I would highly recommend Victoria Lodge as an excellent care home.
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Review from Rosemary J (Grandson of Resident) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have thanked the staff for their exemplary care they gave to my mother until the end of her life a month ago. They are a wonderful team and expert at what they do. My mother was so comfortable there and always laughing whenever I went to visit her. Thank you so much, God bless you all.
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Current Review Score: 7.9 (7.909)

Overview of Review Score

The Review Score of 7.9 (7.909) out of 10 for Victoria Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.625 for Victoria Lodge Care Home is calculated as follows: ( (16 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.625
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.284 Points relating to the number of positive Reviews for Victoria Lodge Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 2 Positive Reviews ÷ 12.6 = 0.159
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Leanne

Leanne Bingham

Job Title: Home Manager Joined: 2015

I have worked at Victoria Lodge for 11 years in August. I have progressed within my roles due to my hard work and dedication to the residents, staff, and families within the home, always happy to learn new things and take on new challenges. Working in care provides numerous fulfilling and challenging experiences, this provides personal and professional growth within the team. I enjoy giving our residents time and comfort to support them through days they feel lost, to sit and listen to them, giving reassurance that makes them smile and feel they are listened to, which makes a huge difference.


Ensuring our residents are happy and supported each day, improving their quality of life and always treating them with dignity, building relationships, and becoming a trusted companion, someone they feel safe with, makes our hearts burst. I enjoy working as part of a team, and everyone’s knowledge is different. Sharing this with other staff can have a good impact on their next shift, as they can always relate back to what they have learnt. There is always the opportunity to develop within the care setting and learn new things. Working as a team is to always support each other to keep up good staff morale in team building sessions working together and better communication.

Frequently Asked Questions about Victoria Lodge Care Home

What types of Care is Victoria Lodge Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria Lodge Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Victoria Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Victoria Lodge Care Home to the centre of Brierley Hill?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Lodge Care Home to verify any information. View our terms and conditions. Victoria Lodge Care Home has an Enhanced Service - more info.