What types of Care is Delves Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Delves Court have?

There are 60 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Delves Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Delves Court to the centre of Walsall?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Delves Court care home, 2 Walstead Road, Walsall, West Midlands WS5 4NZ

Review from Andrew L (Son of Resident) published on 25 June 2026 Submitted via Postal Card • Report

Overall Experience

I have found the care excellent. My mom is treated with dignity and we are kept up to date.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind feedback. We are delighted to hear that you have found the care excellent and that your mum is treated with dignity and respect. Keeping families informed is very important to us, so we are pleased that you feel you are kept up to date.

We really appreciate your support and will share your comments with the team.

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Review from Rebecca C (Granddaughter of Resident) published on 25 June 2026 Submitted via Website • Report

Overall Experience

Thank you from the bottom of my heart for how you cared for my Nan. From the second she came into your care we knew it was the right place for her. We were hesitant about her going into a care home but you have restored our faith in care homes, when it was noticed my Nan wasn't well it was dealt with

quickly and she had only been there less than 24 hours but staff knew she wasn't right this swift action gave us an extra few weeks with her . Every single person greeted you with a smile the home was always clean. During my Nans final few days everyone's kindness made it easier for us as a family. All of the staff are amazing but especially the staff on floor 3. Thank you all so much for your kindness we'll never forget it.

Reply from Jenni Laffoley, Marketing Coordinator at Delves CourtThank you for your beautiful and heartfelt words. We are so sorry for the loss of your Nan and send our sincere condolences to you and your family.

It means so much to know that you felt she was well cared for during her time with us. We are grateful for your kind comments about our team, especially the staff on Floor 3, and we will be sure to share your thanks with them.

Thank you for trusting us with your Nan's care and for taking the time to share your experience. Your words mean a great deal to us.

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Review from L W (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report

Overall Experience

My mother resided at Delves Care Home for 19 months and I can say with upmost honesty, that she was her happiest that she had been in her later years.
It was with a heavy heart that my mom had to go into a carehome but she would have stated herself she was safe and looked after 24/7.
The staff were

all amazing but the night staff are the real stars and they comforted and cared for my mother, with all her night complex needs.
The home manger at the time Elaine was outstanding and enabled me to love my mother as a daughter again and stepped me away from being her carer. I'm extremely grateful to have got my mother/daughter relationship back in her final years.
The home became a new family and the memories I have I will cherish forever. Singers, fete's, day trips out, Christmas family meal etc.
Thank you Delves care staff "To the world you may be one person; but to one person you
may be the world " x

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for sharing such a heartfelt review. We are truly honoured to have cared for your mother and are so pleased that she felt safe, happy, and well supported during her time with us. Your kind words about our team, especially the night staff and Elaine, mean so much and will be shared with everyone. Thank you for trusting us to be part of your family's journey and for allowing us to create such special memories together.

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Review from Steven R (Grandson of Resident) published on 2 June 2026 Submitted via Website • Report

Overall Experience

My nan has been so well looked after at Delves Court Care Home. The staff are always kind, caring and welcoming, and nothing ever seems too much trouble. It gives our family real peace of mind knowing she is safe, comfortable and treated with dignity every day. Thank you to all the team for the amazing

care and support you provide.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind review. We are delighted to hear that your nan has been so well cared for at Delves Court and that our team has helped provide your family with peace of mind.
Your comments about the kindness, compassion, and dedication of our staff mean a great deal to us. We are committed to ensuring every resident feels safe, comfortable, and treated with dignity, and it is wonderful to know this has been reflected in your experience.
Thank you for your support and for taking the time to share your feedback.

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Review from Paresh P (Son of Resident) published on 1 June 2026 Submitted via Website • Report

Overall Experience

My Father was placed at Delves Care home following an end of life diagnosis. He spent 6 months at the home before he sadly passed on 7th May.
Whilst it was a difficult decision to place him in a care home, we chose Delves Court following several recommendations and it was definitely the right choice.

Dad was looked after very well in a dignified and respectful manner. all the staff from Management, Nursing, Catering and Cleaning have been amazing.
My mum often had to visit on her own as we live out of town and she has was also very well looked after during visits.
We were kept informed on dads progress and during his final weeks updated regularly on all intervention and what the team were doing to make him comfortable.
Delves Court became dads second home and I and my family cannot thank all the staff enough for the amazing work they do.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind and heartfelt feedback. We are honoured to have cared for your father and are pleased that both he and your family felt supported during such a difficult time. Your lovely comments about our team mean a great deal to us and will be shared with all staff. Please accept our sincere condolences, and thank you again for trusting Delves Court with your father's care.

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Review from Diane S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report

Overall Experience

Mom has been cared for very well at Delves Court for the last few years. Staff have been very caring and understanding, especially after Dad died. I like all the activities that go on in the home. The St George's Day celebration was lots of fun. I took Mom out for lunch and staff had dressed her very

nicely for the occasion in a pretty top and even found her jewellery.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your lovely feedback. We're so pleased to hear that your mom has been so well cared for at Delves Court and that our staff have been caring and supportive, especially during a difficult time for your family. It's wonderful to hear you enjoy the activities and that the St George's Day celebration. We're also glad the team helped your mom feel special for your lunch outing. Thank you again for your kind words.

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Review from James P (Husband of Resident) published on 22 May 2026 Submitted via Postal Card • Report

Overall Experience

Staff good with resident and family. My wife, who is the resident, cannot join in many activities as she is virtually blind and deaf, she does not always like the meals.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your feedback. We are pleased to hear that you feel our staff are good with residents and families. We understand the challenges your wife faces due to her sight and hearing difficulties, and we appreciate your comments regarding activities and meals. We will continue to look at ways to support her individual needs and improve her overall experience. Thank you again for taking the time to share your thoughts with us.

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Review from J B (Friend of Resident) published on 14 May 2026 Submitted via Website • Report

Overall Experience

Mom seems happy staff are lovely and so kind to her its a lovely place sometimes she has food for her dinner that she dont like bus they change it they am really good with her when shes not feeling her best

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your lovely feedback. We're so pleased to hear your mum is happy and feels well cared for by our team. It's wonderful to know our staff's kindness and support make a difference, especially when she's not feeling her best. We're always happy to adapt meals to ensure residents are comfortable and enjoying their dining experience.

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Review from K L (Niece of Resident) published on 25 February 2026 Submitted via Postal Card • Report

Overall Experience

We found the Delves Court to be a very pleasant place when our uncle was in for end-of-life care. The staff were friendly and caring towards him and he would tell us how nice they were. Security was very good, staff welcoming, everywhere was always clean. Would recommend to anyone.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind words. We're glad your uncle felt cared for and comfortable during his time with us. Our team takes pride in providing a welcoming, clean, and secure environment, and we'll be sure to pass your kind words on. Your recommendation means a great deal to us. Thanks again for taking the time to leave this review

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Review from N P (Son of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

The staff looked after my mother with care and dignity and were very helpful. We would recommend The Delves.

Reply from Jenni Laffoley, Head of Marketing at Delves CourtThank you for your kind words. We're very grateful you took the time to share your experience at Delves Court. It means a lot to our team that you felt your mother was cared for with dignity and compassion, something we pride ourselves on. Your recommendation is very much appreciated. Thanks again.

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Review from I W (Son of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

From the moment we walked into Delves Court last summer, we felt that this was a future home for Mom. The management were extremely warm, caring and welcoming, and the room available had a view over a magnificent garden. Upon moving in we found that all the staff were so helpful and made Mom as comfortable

as she could be after leaving her home of nearly 50 years. As with all organisations, a few really bright stars shone out but all staff and management go about their days with a smile on their faces and are a credit to any caring organisation. Keep up the excellent standard.

Reply from Lilly Mcneill, Marketing Apprenticeship at Delves CourtThank you so much for sharing such a thoughtful review. We're truly pleased to hear that Delves Court felt like the right home for your mom from the very beginning and that our team helped make what can be a difficult transition as comfortable as possible. Your kind words about the warmth, care and positivity of both our staff and management mean a great deal to us and we will be sure to share your feedback with the team.

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Review from Jonathan R (Power of Attorney of Resident) published on 9 October 2024 Submitted via Website • Report

Overall Experience

My aunt for whom I also have LPA was a resident at Delves Ct for over 18 months. At all times she was cared for with respect and dignity by the Manager and her hard-working team. All issues (including a couple which required trips to hospital) were dealt with promptly and I was quickly informed. The

family were always made welcome and were able to speak to staff and management with concerns and questions being addressed quickly. As a family, we were very happy with the care and support given at Delves Ct and we would recommend the care home to other families.

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Review from Debbie R (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report

Overall Experience

My amazing dad spent the final 6 months of his life at Delves Court. From the minute he moved there the staff have been amazing with him. They helped him adjust to living a less independent life by making him feel so comfortable and never once made him feel he was losing his dignity. The manager was

particularly special to my dad, she always gave her time when he needed to talk and was present for doctors' calls if I wasn't available. They treated him like a family member and we will never forget the love and care he was shown by all the staff. Thank you.

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Review from Mark H (Resident) published on 16 December 2022 Submitted via Website • Report

Overall Experience

Being a resident at Delves Court I speak from personal experience. The managers and staff are very friendly and will go out of their way to help you. Your room will be nicely decorated with wooden flooring, and underfloor heating, an ensuite toilet and a TV. The garden is well maintained with neat lawns,

patios, tables and chairs. Apart from having your own private room, there is a communal room on each floor if you want to mix and chat with other residents so if you're looking for a care home, I would look no further than the Delves. It's a 10/10 from me.

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Review from S D (Daughter of Resident) published on 8 December 2022 Submitted via Website • Report

Overall Experience

We are pursuing a case of neglect and negligence against the care home and Walsall Health Service as the home failed to recognise the demise of our father (he was dying from dementia); they failed to keep the family informed that he had stopped eating and drinking and they sent him to die in a cubicle

at the A&E department in the local hospital.
In their incredulous response to our complaint, they have admitted their negligence and also have stated they are not an acute unit as they advertise on their website they are so I would not leave your relatives here.
I would give them a zero as they do not deserve a one star.

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Review from Donna C (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report

Overall Experience

Having experienced the very worst scenario at a step down assessment bed placement and a prolonged hospital stay as a result of poor care, my dad became a resident at Delves Court, initially with one to one nursing care in September.
From the day we looked around the staff have endeavoured not only

to treat Dad with empathy, understanding and genuine care, but they have also supported us as a family with the transition.
I cannot thank the manager, care staff, housekeeping, cooks, not forgetting maintenance and activities girls who took him for a day out last week that I am informed was as enjoyed by staff as much as Dad, he was genuinely happy and settled, he had the best day for too many months.
Real team work goes into providing this level of care, you should be very proud of yourselves, there are many facilities that could learn a lot from the way you do things.
Thank you all.

Reply from Patricia Burton, Interim Manager at Delves CourtThank you very much for your positive feedback and support. I will share this with the team at Delves Court. Patricia

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Review from Lesley E (Friend of Resident) published on 7 December 2022 Submitted via Website • Report

Overall Experience

My ex-partner has been a resident at Delves Court for three weeks now and I am really pleased with the way he has been looked after, the managers and staff are amazing and treat residents with care and they will go above and beyond to do this, they are really friendly and listen to what the residents

need. I would absolutely recommend Delves Court to anyone that needed them for family members or loved ones to be cared for, nothing is any trouble for the staff to do, meals are really good and drinks are not only given to residents but also relatives.

Reply from Patricia Burton, Interim Manager at Delves CourtThank you so much for the positive feedback. I will pass this onto the team at Delves Court. Patricia

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Review from Pat P (Wife of Resident) published on 15 November 2022 Submitted via Website • Report

Overall Experience

My husband has been a resident at Delves Court for seven weeks now after being in the hospital since July. This has been a very difficult decision for us as a family. We need not have worried, the staff work tirelessly to provide loving care for all the residents. From management to everyone else who

works there, nothing is too much trouble for any of the staff. Yesterday was my husband's birthday, his first one away from home, I arrived at 10 am to the sounds of laughter coming from his room, the celebrations had already started. The activity girls were there with maracas, xylophone and tambourines singing to him and laughing with him, it was a heartwarming sound, the celebrations continued all day with relatives coming and going and all were made welcome. Personally, I know I have made the right decision as family are looked after as well as residents. After a very brief stay at another home (1 week), which was very unsuccessful, I know now that I can safely walk away at the end of my daily visits.

Reply from Patricia Burton, Interim Manager at Delves CourtThank you so much for your positive review/feedback. The Delves Court team will be delighted and it is a pleasure to care for your husband.
Patricia

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Review from R W (Nephew of Resident) published on 8 September 2022 Submitted via Website • Report

Overall Experience

My elderly aunty was given end-of-life care at Delves Court for just over two weeks. In that time we found the staff to be both experienced and caring. Furthermore, the property was very clean and tidy and we were very happy with the room my aunty had. Staff would sit with her for a chat in addition

to looking after her needs. My family and I would like to thank all the staff for their excellent care.

Reply from Patricia Burton, Manager at Delves CourtPlease accept our sincere condolences, it was our pleasure to look after your loved one (aunty). Thank you for taking the time to write this positive review. The team and I at Delves Court really appreciate this feedback. Take care of yourselves. Patricia

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Review from Brian J (Son of Resident) published on 3 February 2022 Submitted via Website • Report

Overall Experience

My mother was taken into Delves Court in October 2021, following a six week stay in hospital, to receive end of life care. This was a difficult time for both my sister and I, but having not been able to see our mother since she was admitted to hospital it was a great relief to see her being so well

cared for by the nurses and carers at Delves Court.
Her stay at Delves Court was unfortunately far too short and she passed away on Christmas Day. I cannot thank the nurses and carers enough for the kind way they treated my mother in her last days.

Reply from Patricia Burton, Interim Manager at Delves CourtMany thanks for your positive feedback this is greatly appreciated by all the team here at Delves Court.