Delves Court

2 Walstead Road, Walsall WS5 4NZ
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9.5 34 Reviews
  • Delves Court, Walsall
Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The home welcomes relatives at anytime and they are encouraged to take part in all the activities that take place in the home.
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Care Provided by Delves Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1124
  • Self-Funded Residential Dementia Care: from £1124
  • Self-Funded Nursing Care: from £1124
  • Self-Funded Nursing Dementia Care: from £1124
  • RESPITE Self-Funded Residential Care: from £1124
  • RESPITE Self-Funded Residential Dementia Care: from £1124
  • RESPITE Self-Funded Nursing Care: from £1124
  • RESPITE Self-Funded Nursing Dementia Care: from £1124

Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.

The price(s) shown are provided by the care home. Contact Delves Court for full pricing details and T&Cs.

Contact Delves Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Delves Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Elaine Banks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (2)

Delves Court Reviews (34)

9.5

Delves Court has a Review Score of 9.5 (9.542) out of 10, based on 12 reviews in the last 2 years.
Over all time Delves Court has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Delves Court
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Total of 34, showing 21-34
Review from Ruth C (Daughter of Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was a resident at Delves Court since September 2019. She has dementia is partially sighted and profoundly deaf. The care she received whilst resident has at times been very good with some individually excellent staff to being very lacking at others. Since March 2020 we have not been able to
see our mother other than one window visit and a visit outside the foyer for her 90th Birthday. During this time my mother has deteriorated, losing a large amount of weight and noticeably becoming withdrawn during Skype calls. The family decided it was in my mothers best interests to move her to a specialist dementia home and after four weeks she has gained weight, engaging with care staff, had her medication reduced and not demonstrating any aggressive behaviour we had been informed she had started displaying. The decision to move her although hard has been the right one for her. We will be able to visit my mother in March.
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Review from Sara B (Daughter of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Regretfully, we removed Mum from the home in Feb 21, we felt we had no option. We were very concerned that there were no arrangements in place for visiting and no details of how and when this would be possible. Since March 2020 we had two brief window visits. We were very concerned that Mum’s health
and wellbeing were deteriorating as the months went on. Seeing her on the Skype calls getting thinner, more distressed and ill was heartbreaking. Within a couple of weeks in her new home, she is looking brighter, she has colour in her cheeks again, she is more alert and is now eating well. We also have had information about how and when we can visit. We felt that we made the right decision.
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Review from Nigel R (Son of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is hard to say how profoundly impressed our family is with everyone at the Court. For complex reasons, my father was entrusted to your care much too late. He ultimately only spent one week with you before going into hospital, where he passed away a week later. Yet in that one week at Delves, he was
treated with such kindness, warmth and respect by every member of staff we encountered: cooks, cleaning staff, nurses/carers, "activity lady", the management - literally everyone.
My father was virtually unable to speak at this stage, but everyone took time to talk to him, be with him, try to understand his needs and wants and make life as comfortable and enjoyable as possible for him. The other residents too reached out and sought to befriend him, although he was unable to respond. My sole regret is that he was unable to experience this haven of love and humanity for longer, when his health was still better. We are deeply grateful for all you did for him, and for us, his family, too.
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Review from Joseph H (Son of Resident) published on 28 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff were friendly and would help us if asked. Activities were advertised clearly and we would always donate to the causes. They looked after my Mom and I am extremely grateful for their hard work. I have gone there today with some chocolates for the staff 1 year after Mom passed away and had £5
worth of tickets for their raffle. God bless all the staff.
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Review from Kirsty G (Friend of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the love, care and support shown to my dear friend. The carers will go out of their way to help and nothing is too much trouble. Everybody is happy and comforting to be around. My friend has now grown much stronger and is able to return home. This would not be possible without
Delves Court care home.
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Review from Brigid P (Resident) assisted by family/friend published on 7 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have really appreciated the care received. The staff are delightful, the food is lovely and the home itself is a beautiful place.
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Review from Linda W (Daughter of Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the people very helpful, activities are very good for residents. Care is good and a very happy home.
I would say it's a good place to be and management are very friendly and helpful.
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Review from Anita W (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this home for 4 years and I couldn't wish for a better place for her to spend her final years. It is a lovely home, well kept, clean, no smells, staff are very friendly and caring, we are always made welcome and any queries are always answered and sorted out. New management has
taken over this year and it is still run very efficiently and caring. Nothing is too much trouble, they have a variety of things to keep them occupied for those that wish and I cannot thank them enough for all they do.
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Review from Ruth C (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If members of the new management team and the members of staff continue working hard and continue making improvements as they have done in the past few months I feel that there is o reason as to why this home cannot be one of the best in the area. I can only speak for myself and family but I am more
than happy with the service provided and the respect that is given to us as a whole.
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Review from Olive S (Daughter of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home has changed dramatically over the last 6 months. The staff have been trained to a much better standard. Friendly and safe, I would highly recommend Delves Court. The management are very friendly and caring. All staff genuinely care for the residents. I feel that I have confidence in the
care they give my mother.
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Review from Amanda P (Sister of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have seen a few changes at Delves Court over the last 8 years our sister has been there. Always feel more staff is needed. Generally, the staff are lovely, friendly and do their best.
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Review from Mary L (Wife of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Delves Court since February 2017 because he has dementia and went off his legs so he needs to be hoisted up which is something I can no longer do. Like everyone, he does not like being away from his own home but has had to accept it. We find Delves Court to be very acceptable
for our needs. The staff from management down to cleaner are all very friendly and good at their job. They all put the patients first and also make visitors welcome no matter what time you go.
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Review from Graham W (Son of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Delves Court for 2 and a half years. She is very happy and content and refers to it as home, which for us is lovely to hear and she says "you can not find a nicer place to live". Her room is beautiful, newly refurbished last year and mom says it's like a 5-star hotel. From management
to all staff, they work hard to provide the best of care and attention to detail to make sure that Delves Court is the best it can be and to provide the care and love given to not only mom, but every resident. This is all we could have wished for mom. They have a team of three activity ladies who arrange all sorts of activities daily for the residents from one to one chats, games, bingo and entertainment with films and singers. How lovely.
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Review from Maureen H (Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have lived here four years in June. I have always been treated with respect by nice happy staff. If you need someone to talk to there is someone to listen it is a relaxed atmosphere no overbearing rules. Relatives and friends are made to feel welcome and are allowed to visit all day. Living here I
am comfortable and well looked after by the staff.
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Current Review Score: 9.5 (9.542)

Overview of Review Score

The Review Score of 9.5 (9.542) out of 10 for Delves Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Delves Court is calculated as follows: ( (114 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 138 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.738 Points relating to the number of positive Reviews for Delves Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

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Elaine Banks

Job Title: Regional Operations Manager Joined: 2026

I have extensive experience working in the health and social care sector and have held a variety of leadership roles within care home settings. I am passionate about delivering high-quality, person-centred care and believe that strong leadership, compassion and effective governance are essential to creating a safe, supportive and welcoming environment. My approach focuses on dignity, respect and individual choice, ensuring residents remain at the heart of every decision. I am committed to continuous improvement, team development and fostering a positive culture where residents, families and staff feel valued and supported.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Delves Court to verify any information. View our terms and conditions. Delves Court has an Enhanced Service - more info.