Delves Court

Being a resident at Delves Court I speak from personal experience. The managers and staff are very friendly and will go out of their way to help you. Your room will be nicely decorated with wooden flooring, and underfloor heating, an ensuite toilet and a TV. The garden is well maintained with neat lawns, patios, tables and chairs. Apart from having your own private room, there is a communal room on each floor if you want to mix and chat with other residents so if you're looking for a care home, I would look no further than the Delves. It's a 10/10 from me.

I would give them a zero as they do not deserve a one star.

Thank you all.

My ex-partner has been a resident at Delves Court for three weeks now and I am really pleased with the way he has been looked after, the managers and staff are amazing and treat residents with care and they will go above and beyond to do this, they are really friendly and listen to what the residents need. I would absolutely recommend Delves Court to anyone that needed them for family members or loved ones to be cared for, nothing is any trouble for the staff to do, meals are really good and drinks are not only given to residents but also relatives.

My husband has been a resident at Delves Court for seven weeks now after being in the hospital since July. This has been a very difficult decision for us as a family. We need not have worried, the staff work tirelessly to provide loving care for all the residents. From management to everyone else who works there, nothing is too much trouble for any of the staff. Yesterday was my husband's birthday, his first one away from home, I arrived at 10 am to the sounds of laughter coming from his room, the celebrations had already started. The activity girls were there with maracas, xylophone and tambourines singing to him and laughing with him, it was a heartwarming sound, the celebrations continued all day with relatives coming and going and all were made welcome. Personally, I know I have made the right decision as family are looked after as well as residents. After a very brief stay at another home (1 week), which was very unsuccessful, I know now that I can safely walk away at the end of my daily visits.

My elderly aunty was given end-of-life care at Delves Court for just over two weeks. In that time we found the staff to be both experienced and caring. Furthermore, the property was very clean and tidy and we were very happy with the room my aunty had. Staff would sit with her for a chat in addition to looking after her needs. My family and I would like to thank all the staff for their excellent care.

Her stay at Delves Court was unfortunately far too short and she passed away on Christmas Day. I cannot thank the nurses and carers enough for the kind way they treated my mother in her last days.

My mother was a resident at Delves Court since September 2019. She has dementia is partially sighted and profoundly deaf. The care she received whilst resident has at times been very good with some individually excellent staff to being very lacking at others. Since March 2020 we have not been able to see our mother other than one window visit and a visit outside the foyer for her 90th Birthday. During this time my mother has deteriorated, losing a large amount of weight and noticeably becoming withdrawn during Skype calls. The family decided it was in my mothers best interests to move her to a specialist dementia home and after four weeks she has gained weight, engaging with care staff, had her medication reduced and not demonstrating any aggressive behaviour we had been informed she had started displaying. The decision to move her although hard has been the right one for her. We will be able to visit my mother in March.

Regretfully, we removed Mum from the home in Feb 21, we felt we had no option. We were very concerned that there were no arrangements in place for visiting and no details of how and when this would be possible. Since March 2020 we had two brief window visits. We were very concerned that Mum’s health and wellbeing were deteriorating as the months went on. Seeing her on the Skype calls getting thinner, more distressed and ill was heartbreaking. Within a couple of weeks in her new home, she is looking brighter, she has colour in her cheeks again, she is more alert and is now eating well. We also have had information about how and when we can visit. We felt that we made the right decision.

My father was virtually unable to speak at this stage, but everyone took time to talk to him, be with him, try to understand his needs and wants and make life as comfortable and enjoyable as possible for him. The other residents too reached out and sought to befriend him, although he was unable to respond. My sole regret is that he was unable to experience this haven of love and humanity for longer, when his health was still better. We are deeply grateful for all you did for him, and for us, his family, too.

All staff were friendly and would help us if asked. Activities were advertised clearly and we would always donate to the causes. They looked after my Mom and I am extremely grateful for their hard work. I have gone there today with some chocolates for the staff 1 year after Mom passed away and had £5 worth of tickets for their raffle. God bless all the staff.

I am very pleased with the love, care and support shown to my dear friend. The carers will go out of their way to help and nothing is too much trouble. Everybody is happy and comforting to be around. My friend has now grown much stronger and is able to return home. This would not be possible without Delves Court care home.

I have really appreciated the care received. The staff are delightful, the food is lovely and the home itself is a beautiful place.

I would say it's a good place to be and management are very friendly and helpful.

My mother has been in this home for 4 years and I couldn't wish for a better place for her to spend her final years. It is a lovely home, well kept, clean, no smells, staff are very friendly and caring, we are always made welcome and any queries are always answered and sorted out. New management has taken over this year and it is still run very efficiently and caring. Nothing is too much trouble, they have a variety of things to keep them occupied for those that wish and I cannot thank them enough for all they do.

If members of the new management team and the members of staff continue working hard and continue making improvements as they have done in the past few months I feel that there is o reason as to why this home cannot be one of the best in the area. I can only speak for myself and family but I am more than happy with the service provided and the respect that is given to us as a whole.

The care home has changed dramatically over the last 6 months. The staff have been trained to a much better standard. Friendly and safe, I would highly recommend Delves Court. The management are very friendly and caring. All staff genuinely care for the residents. I feel that I have confidence in the care they give my mother.

We have seen a few changes at Delves Court over the last 8 years our sister has been there. Always feel more staff is needed. Generally, the staff are lovely, friendly and do their best.

My husband has been at Delves Court since February 2017 because he has dementia and went off his legs so he needs to be hoisted up which is something I can no longer do. Like everyone, he does not like being away from his own home but has had to accept it. We find Delves Court to be very acceptable for our needs. The staff from management down to cleaner are all very friendly and good at their job. They all put the patients first and also make visitors welcome no matter what time you go.

My mother has been in Delves Court for 2 and a half years. She is very happy and content and refers to it as home, which for us is lovely to hear and she says "you can not find a nicer place to live". Her room is beautiful, newly refurbished last year and mom says it's like a 5-star hotel. From management to all staff, they work hard to provide the best of care and attention to detail to make sure that Delves Court is the best it can be and to provide the care and love given to not only mom, but every resident. This is all we could have wished for mom. They have a team of three activity ladies who arrange all sorts of activities daily for the residents from one to one chats, games, bingo and entertainment with films and singers. How lovely.