Island Court Care home is a care home providing nursing care within easy reach of the three cities of Dudley, Wolverhampton and Walsall.
All rooms have modern facilities and ensuite bathrooms. Residents are encouraged to personalise their rooms by adding pictures and other furnishings to ensure they feel relaxed and at home in their own space.
The experienced care team is committed to providing the very best care and proactively...
Care Provided by Island Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,200
- Self-Funded Residential Dementia Care: from £1,200
- Self-Funded Nursing Care: from £1,200
- Self-Funded Nursing Dementia Care: from £1,200
- RESPITE Self-Funded Residential Care: from £1,200
- RESPITE Self-Funded Residential Dementia Care: from £1,200
- RESPITE Self-Funded Nursing Care: from £1,200
- RESPITE Self-Funded Nursing Dementia Care: from £1,200
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
Contact Island Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Natasha Stanley (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- The team operate an open visiting policy, as this is the residents’ home. They warmly welcome family and friends at any time. They kindly ask late visitors to keep noise to a minimum and remain mindful and respectful of other residents’ comfort and wellbeing
Parking
- They offer two on-site car parks for the convenience of visitors—one located at the front entrance and another at the rear of the home. An accessibility ramp is available to ensure safe and easy access from the car park into the home.
Island Court Care Home Reviews (30)
Island Court Care Home has a Review Score of 8.4 (8.419) out of 10, based on 8 reviews in the last 2 years.
Over all time Island Court Care Home has 30 reviews.
I myself, a Home Care Assistant, have been for 26 years. On visiting my friend at Island Court Care Home, I was appalled at the standard of care or lack of care, shown to my friend, who is receiving end-of-life care.
Thank you for taking the time to share your concerns. We are very sorry to hear about your experience when visiting your friend and are disappointed to learn that you felt the standard of care fell below expectations.
We take all feedback seriously, particularly regarding end-of-life care, and...
My mom entered Island Court for two weeks' respite in March 2026 when my dad was taken into the hospital. After this, she has remained a permanent resident. She has settled well and appears content. When my dad needed step-down care from the hospital, Island Court worked hard to accommodate this and relieve pressure on us as a family, having both parents in one place. All the staff are lovely.
Thank you for your lovely feedback. We are so pleased your mom has settled well at Island Court and is feeling content in her new home. We're also glad we could support your family during a difficult time by accommodating your dad's care after his stay in hospital. Your kind comments about our staff mean a great deal and will be shared with the whole team.
My main problem with the home. Not enough staff are visiting my wife on a daily basis. I sit and observe the situation. A big problem I have witnessed is patients falling out of their chairs, and I have personally had to raise the alarm for carers. Staff should put away clothes properly. Some just throw into the wardrobe. (As I check every day). There are many things that can be improved, and this is down to management.
Thank you for your feedback. We're very sorry to hear about your concerns and take them seriously. We'd really appreciate the opportunity to discuss this with you directly so we can look into these matters fully. Please feel free to speak with the Home Manager at any time. Thank you again for bringing this to our attention.
Norma has been here one week she is comfortable and being looked after well by the staff, meals are very good, there are plenty of drinks for her during the day. I am so happy with Norma's care so far. Hopefully she will be moving to a bigger room soon.
Thank you for your lovely feedback. We're so pleased to hear that Norma has settled in comfortably and is being well cared for by our team. It's great to know she's enjoying the meals and is well supported with drinks throughout the day. We're delighted you're happy with her care so far, and we look forward to helping her settle into a larger room when one becomes available.
Our Aunt loved the few months she was there. Thank you also for the celebration of our Aunts life which was held after her funeral, we had a great time as i hope did everyone else. It really is like a huge caring family atmosphere. Will see you all soon
Fantastic care home, staff are brilliant, I was wary of care homes as you hear bad stuff in general, but from day one they went above & beyond for everything that we asked for, thank you all so much for the care of my uncle.
The home was very clean and smelt clean. The room for my mother was lovely and had its own ensuit.
The care given to my mother was exceptional and even the care and friendliness to my father and myself was outstanding. The staff work hard and the care was well above standards.
After my mum had passed away the staff were so lovely to us and even gave me a hug something you definately need after going through a trauma.
Everyone of the people needs to be reminded of how brilliant they are. Very many thanks for making my mothers last few days so comfortable and helping us through it especially the care given to my dad too who isn't a well man.
Thank you so so much.
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully. The staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
Care staff very helpful and happy, nothing too much trouble. Food excellent and dining room very lively.
Many thanks for taking the time to leave a review for Island Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our...
My mom receives excellent care at Island Court, it's a pleasure to visit which I do on a daily basis. I recently requested my mom's room to be decorated by the new manager and it was done within one week of speaking to her. Many thanks.
Like I say, it is the only fault I can find in Island Court.
Many thanks for taking the time to review our home. I’m glad to hear that you think our home is very good. Please do come speak to me regarding the laundry and activities and I will speak to my staff about how we can improve. Kind regards, Care Home Manager
Island Court is a very well run home with plenty of staff.
The staff are very professional and caring.
The home is clean, warm and food is excellent. All cooked on site.
Many thanks for taking the time to write a positive review for Island Court, all feedback is greatly appreciated and I will certainly pass your comments onto the team, they will be very pleased. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do.
I like the home here. It's nice and I like living here. The people are nice and friendly and I like the entertainment as well. I like the food and the music and games.
We are delighted that you have shared your perspective on your home and to leave a positive review. As you have experienced the staff strive to be nice and friendly to each resident and provide the best care possible and we are pleased that you enjoy the music and games that are put on.
This care home is very friendly - the staff are always willing to help with questions. The matron is always approachable. The care home is very clean.
Thank you for taking the time to write a positive review for Island Court, this makes a big difference to our staff and to our home. I will share your comments with our team who will be very pleased.
Very pleasant home, very friendly people. Care very good, all staff are very dedicated. Plenty to do, lots of activities.Plenty to eat and drink, the food is lovely. I wouldn't want my mother anywhere else.
Many thanks for taking the time to write a positive review for Island Court, we are always pleased to receive feedback and pleased that you are happy with our home for your mother. We are pleased to read that you are happy with the mealtime experience, as we strive to create a pleasing environment with good quality food for our residents to enjoy.
She enjoys the food and says there is plenty for her and she loves the activities as there is always something going on. As a family, we find this lovely to see them all enjoying themselves.
Many thanks for taking the time to write a positive review for Island Court. All comments greatly appreciated and I will certainly pass yours onto the team. We strive on providing the best care possible for each of our residents and try to make them happy and feel as at home as possible. We are...
It is very welcoming and the staff are helpful and friendly.
The matron is a star and always helps solve any issues, however minor or important.
My mother seems happy and content here.
Many thanks for taking the time to write a positive review for our home, Island Court. I will certainly pass your comments onto the team. The staff strive to be helpful and friendly and deal with issues quickly and efficiently to make the home as welcoming as possible to all residents and their relatives. We are pleased very to read that your mother is happy in her home.
Very helpful, really nice and couldn't as for anything better for my brother.
Many thanks for taking the time to leave a review for Island Court, we are always pleased to receive positive feedback and I will certainly share it with the team, they will be very pleased.
I have found that during the last 16months mum has been here, that she has been cared for with the utmost respect. All the staff are very helpful.
Thank you for taking the time to write a positive review for Island Court, we are always pleased to receive feedback and I will share your comments with the team. We strive to provide the best care possible and have each resident's person-centered care at the heart of what we do.
The staff always talk to you and answer any questions. The entertainment is good, keeping everyone occupied.
Many thanks for taking the time to write a positive review for Island Court, all comments are greatly appreciated and I will certainly share yours with the team. We are pleased to hear that your grandad has settled in well to the home, the staff strive to make all residents feel at home and we make sure we have a full range of activities available to cater to all different interest and likes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 August 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Island Court Care Home.
There are no upcoming events for Island Court Care Home.
Awards / Recognitions (9)
- Recipient: Hartford Care Group LtdDate: Tuesday 28 Feb 2023
- Recipient: Hartford Care Group LtdDate: Thursday 30 Jun 2022
- Recipient: Hartford Care Group LtdDate: Wednesday 30 Jun 2021
Meet the Team (1)
Welcome to Island Court, a care home in Bilston where life has a gentle, everyday rhythm. Residents are encouraged to do as much or as little as they like, whether that's a relaxed breakfast with the paper, joining in activities that our coordinators create, or simply chatting with friends in the lounge. We plan activities to suit different interests and abilities: crafts, music, games, gentle exercise, reminiscence sessions, and themed days. For those living with dementia, we use calm, familiar routines to help people feel safe and settled. Families are always welcome to pop in for a cuppa, share a meal with a loved one, or join our event, Island Court feels like extended family, not just a care home.
Frequently Asked Questions about Island Court Care Home
What types of Care is Island Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Island Court Care Home have?
There are 55 Single Rooms.
What are the Facilities & Services at Island Court Care Home?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Island Court Care Home to the centre of Bilston?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Island Court Care Home to verify any information. View our terms and conditions. Island Court Care Home has an Enhanced Service - more info.