Submit a Review for Island Court Care Home
Bourne Street, Woodsetton, Bilston, WV14 9HN
View full details of Island Court Care HomeLatest Reviews for Island Court Care Home
10 February 2026
Norma has been here one week she is comfortable and being looked after well by the staff, meals are very good, there are plenty of drinks for her during the day. I am so happy with Norma's care so far. Hopefully she will be moving to a bigger room soon.
03 September 2025
Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble
Our Aunt loved the few months she was there. Thank you also for the celebration of our Aunts life which was held after her funeral, we had a great time as i hope did
everyone else. It really is like a huge caring family atmosphere. Will see you all soon
11 July 2025
Fantastic care home, staff are brilliant, I was wary of care homes as you hear bad stuff in general, but from day one they went above & beyond for everything that we asked for, thank you all so much for the care of my uncle.
09 June 2025
Where can I start? My mother was moved from hospital to island court for paliative care in the last few days of her life. 17/5/25 -22/5/25.
The home was very clean and smelt clean. The room for my mother was lovely and had its own ensuit.
The care given to my mother was exceptional and even
the care and friendliness to my father and myself was outstanding. The staff work hard and the care was well above standards.
After my mum had passed away the staff were so lovely to us and even gave me a hug something you definately need after going through a trauma.
Everyone of the people needs to be reminded of how brilliant they are. Very many thanks for making my mothers last few days so comfortable and helping us through it especially the care given to my dad too who isn't a well man.
Thank you so so much.
21 March 2025
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully.
The staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
04 December 2019
Care staff very helpful and happy, nothing too much trouble. Food excellent and dining room very lively.
08 May 2019
My mom receives excellent care at Island Court, it's a pleasure to visit which I do on a daily basis. I recently requested my mom's room to be decorated by the new manager and it was done within one week of speaking to her. Many thanks.
22 February 2019
Island Court is very good. In my eyes, the only thing is the laundry of the people living there goes missing even with their names on the clothing. My brother has lost over 15 t-shirts, pants and socks and 3 pairs of slippers. We, as relatives, don't have bottomless wallet or purses to keep
replacing them so this needs addressing ASAP please.
Like I say, it is the only fault I can find in Island Court.
06 November 2017
Island Court is a very well run home with plenty of staff.
The staff are very professional and caring.
The home is clean, warm and food is excellent. All cooked on site.
06 October 2017
I like the home here. It's nice and I like living here. The people are nice and friendly and I like the entertainment as well. I like the food and the music and games.
06 October 2017
This care home is very friendly - the staff are always willing to help with questions. The matron is always approachable. The care home is very clean.
06 October 2017
Very pleasant home, very friendly people. Care very good, all staff are very dedicated. Plenty to do, lots of activities.Plenty to eat and drink, the food is lovely. I wouldn't want my mother anywhere else.
06 October 2017
My mother-in-law has been in the home for over 12 months and I can only speak as I find. She's looked after with wonderful care, she's on the residential floor and there is always lots going on. I'm happy with the care she receives, she's happy, content and always smiling.
She enjoys the food and
says there is plenty for her and she loves the activities as there is always something going on. As a family, we find this lovely to see them all enjoying themselves.
06 October 2017
The home is very clean and always smells nice compared to other homes I have visited.
It is very welcoming and the staff are helpful and friendly.
The matron is a star and always helps solve any issues, however minor or important.
My mother seems happy and content here.
06 October 2017
Very helpful, really nice and couldn't as for anything better for my brother.
06 October 2017
I have found that during the last 16months mum has been here, that she has been cared for with the utmost respect. All the staff are very helpful.
06 October 2017
From what I have seen, my grandad really enjoys being at the home. He's happier and has come out of his shell more, often speaking of the staff and other residents.
The staff always talk to you and answer any questions. The entertainment is good, keeping everyone occupied.
06 October 2017
I am very pleased with the home.
All in all, I know where to go if I have a problem, and I am listened to.
Nine times out of ten the issue is resolved.
04 October 2017
Very nice residence. All the staff are polite and friendly always chatting to everyone.
The food and rooms are nice and always clean. Fish Fridays are the best.
20 September 2017
Overall good experience. Staff friendly and caring.
Latest Reviews for Island Court Care Home
10 February 2026
Norma has been here one week she is comfortable and being looked after well by the staff, meals are very good, there are plenty of drinks for her during the day. I am so happy with Norma's care so far. Hopefully she will be moving to a bigger room soon.
03 September 2025
Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble
Our Aunt loved the few months she was there. Thank you also for the celebration of our Aunts life which was held after her funeral, we had a great time as i hope did
everyone else. It really is like a huge caring family atmosphere. Will see you all soon
11 July 2025
Fantastic care home, staff are brilliant, I was wary of care homes as you hear bad stuff in general, but from day one they went above & beyond for everything that we asked for, thank you all so much for the care of my uncle.
09 June 2025
Where can I start? My mother was moved from hospital to island court for paliative care in the last few days of her life. 17/5/25 -22/5/25.
The home was very clean and smelt clean. The room for my mother was lovely and had its own ensuit.
The care given to my mother was exceptional and even
the care and friendliness to my father and myself was outstanding. The staff work hard and the care was well above standards.
After my mum had passed away the staff were so lovely to us and even gave me a hug something you definately need after going through a trauma.
Everyone of the people needs to be reminded of how brilliant they are. Very many thanks for making my mothers last few days so comfortable and helping us through it especially the care given to my dad too who isn't a well man.
Thank you so so much.
21 March 2025
Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully.
The staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.
04 December 2019
Care staff very helpful and happy, nothing too much trouble. Food excellent and dining room very lively.
08 May 2019
My mom receives excellent care at Island Court, it's a pleasure to visit which I do on a daily basis. I recently requested my mom's room to be decorated by the new manager and it was done within one week of speaking to her. Many thanks.
22 February 2019
Island Court is very good. In my eyes, the only thing is the laundry of the people living there goes missing even with their names on the clothing. My brother has lost over 15 t-shirts, pants and socks and 3 pairs of slippers. We, as relatives, don't have bottomless wallet or purses to keep
replacing them so this needs addressing ASAP please.
Like I say, it is the only fault I can find in Island Court.
06 November 2017
Island Court is a very well run home with plenty of staff.
The staff are very professional and caring.
The home is clean, warm and food is excellent. All cooked on site.
06 October 2017
I like the home here. It's nice and I like living here. The people are nice and friendly and I like the entertainment as well. I like the food and the music and games.
06 October 2017
This care home is very friendly - the staff are always willing to help with questions. The matron is always approachable. The care home is very clean.
06 October 2017
Very pleasant home, very friendly people. Care very good, all staff are very dedicated. Plenty to do, lots of activities.Plenty to eat and drink, the food is lovely. I wouldn't want my mother anywhere else.
06 October 2017
My mother-in-law has been in the home for over 12 months and I can only speak as I find. She's looked after with wonderful care, she's on the residential floor and there is always lots going on. I'm happy with the care she receives, she's happy, content and always smiling.
She enjoys the food and
says there is plenty for her and she loves the activities as there is always something going on. As a family, we find this lovely to see them all enjoying themselves.
06 October 2017
The home is very clean and always smells nice compared to other homes I have visited.
It is very welcoming and the staff are helpful and friendly.
The matron is a star and always helps solve any issues, however minor or important.
My mother seems happy and content here.
06 October 2017
Very helpful, really nice and couldn't as for anything better for my brother.
06 October 2017
I have found that during the last 16months mum has been here, that she has been cared for with the utmost respect. All the staff are very helpful.
06 October 2017
From what I have seen, my grandad really enjoys being at the home. He's happier and has come out of his shell more, often speaking of the staff and other residents.
The staff always talk to you and answer any questions. The entertainment is good, keeping everyone occupied.
06 October 2017
I am very pleased with the home.
All in all, I know where to go if I have a problem, and I am listened to.
Nine times out of ten the issue is resolved.
04 October 2017
Very nice residence. All the staff are polite and friendly always chatting to everyone.
The food and rooms are nice and always clean. Fish Fridays are the best.
20 September 2017
Overall good experience. Staff friendly and caring.