Island Court Care home is a care home providing nursing care within easy reach of the three cities of Dudley, Wolverhampton and Walsall.
All rooms have modern facilities and ensuite bathrooms. Residents are encouraged to personalise their rooms by adding pictures and other furnishings to ensure they feel relaxed and at home in their own space.
The experienced care team is committed to providing the very best care and proactively...
Care Provided by Island Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,200
- Self-Funded Residential Dementia Care: from £1,200
- Self-Funded Nursing Care: from £1,200
- Self-Funded Nursing Dementia Care: from £1,200
- RESPITE Self-Funded Residential Care: from £1,200
- RESPITE Self-Funded Residential Dementia Care: from £1,200
- RESPITE Self-Funded Nursing Care: from £1,200
- RESPITE Self-Funded Nursing Dementia Care: from £1,200
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
Contact Island Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Natasha Stanley (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- The team operate an open visiting policy, as this is the residents’ home. They warmly welcome family and friends at any time. They kindly ask late visitors to keep noise to a minimum and remain mindful and respectful of other residents’ comfort and wellbeing
Parking
- They offer two on-site car parks for the convenience of visitors—one located at the front entrance and another at the rear of the home. An accessibility ramp is available to ensure safe and easy access from the car park into the home.
Island Court Care Home Reviews (30)
Island Court Care Home has a Review Score of 8.4 (8.419) out of 10, based on 8 reviews in the last 2 years.
Over all time Island Court Care Home has 30 reviews.
All in all, I know where to go if I have a problem, and I am listened to.
Nine times out of ten the issue is resolved.
Many thanks for taking the time to write a positive review for Island Court. All comments are greatly appreciated and I will pass these onto the team. We are pleased to read that most of your problems get resolved straight away, we are always striving to find new ways to do this quickly and efficiently.
The food and rooms are nice and always clean. Fish Fridays are the best.
Many thanks for taking the time to write a positive review for Island court, we are always pleased to receive feedback and I will certainly share it with the team. We strive to be as friendly as possible to make the residents feel at home at all times and we are pleased to read that you are happy...
Overall good experience. Staff friendly and caring.
Thank you for taking the time to write a review for Island Court, all positive are greatly appreciated and make a huge difference to our staff and the home. I will certainly pass your comments onto the team.
This is her 3rd resident home in two years and I see her do everything. She says the entertainment is lovely, she enjoys the singers and she likes to join in with the activities daily, her favourite being the sing along and talking about her past life.
She also says the food is lovely and always has a good breakfast. We as a family can only thank Island Courts staff for making her part of their home. There are no concerns which is good for us as we were very worried when we had to change her care. A VERY BIG THANKYOU TO EACH AND EVERY ONE OF YOU.
Many thanks for taking the time to write a positive review on Island Court, we appreciate all comments as they make a huge difference to the home and the staff, I will be sure to pass them on to the team. The staff strive to provide excellent care for the residents and I am glad to hear that your...
Mom is well looked after. Staff are good and friendly. Her room is lovely and she is very happy here. She enjoys the food and activities. She always talks about them. She also likes the sing alongs and her bingo. We have no worries here for my Mom.
Sue Geary-Campbell, Home Manager
I can only speak as I find. My mom has wonderful care, excellent support. I cannot thank the staff enough for what they do for her. She is happy and content.
Sue Geary-Campbell, Home Manager
The care that my nan is receiving is excellent - she seems very happy and well looked after here.
Sue Geary-Campbell, Home Manager
I think the care at Island Court is faultless. My grandmother is looked after at the same level of care, morning, noon and night. The activities coordinator is always doing different things with them each day and I believe that is a good skill to have when some of the residents are bedbound, such as my grandmother.
Thank you for the positive review on Island Court, it is greatly appreciated by the team and I will be sure to pass your comments on. I am pleased to hear that your grandmother is receiving excellent care as the staff strive on providing this for all of the residents. There is a full programme of...
I arrived on the 10th March to make this my home. Everything was clean and fresh and the staff who met me made me feel very welcome. I arrived just before lunch and was provided with a lovely meal. Up to now, meals have been excellent and varied and well presented. When shown to my room it was very nice with a bed, wardrobe and 2 sets of drawers. My family arrived with some of my personal possessions and it soon looked homely. The staff have all been very friendly and caring, nothing too much trouble for them. The lady who does the entertainment is lovely and tries her best to entertain us.
Susan Geary-Campbell, Home Manager.
Thank you
Thank you for taking the time to review Island Court. I am pleased to hear that you feel the staff have made your mum feel welcome and comfortable. We aim to create a home feel and its great to hear you felt that the staff have gone out of their way to make your mum feel at home and also you all as a family. Kind regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 August 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Island Court Care Home.
There are no upcoming events for Island Court Care Home.
Awards / Recognitions (9)
- Recipient: Hartford Care Group LtdDate: Tuesday 28 Feb 2023
- Recipient: Hartford Care Group LtdDate: Thursday 30 Jun 2022
- Recipient: Hartford Care Group LtdDate: Wednesday 30 Jun 2021
Meet the Team (1)
Welcome to Island Court, a care home in Bilston where life has a gentle, everyday rhythm. Residents are encouraged to do as much or as little as they like, whether that's a relaxed breakfast with the paper, joining in activities that our coordinators create, or simply chatting with friends in the lounge. We plan activities to suit different interests and abilities: crafts, music, games, gentle exercise, reminiscence sessions, and themed days. For those living with dementia, we use calm, familiar routines to help people feel safe and settled. Families are always welcome to pop in for a cuppa, share a meal with a loved one, or join our event, Island Court feels like extended family, not just a care home.
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