Newland House, Witney, Oxfordshire
Newland House, Witney, Oxfordshire
Newland House, Witney, Oxfordshire

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has been thoughtfully re-designed, incorporating all of its original features to provide a safe, appealing and comfortable home for its residents.

Located in the thriving Cotswold market town of Witney, 12 miles west of the City of Oxford, Newland House can be found tucked away behind an appealing facade of traditional Oxfordshire stone. A fully-trained, compassionate and caring team has created an exceptional residential care home equipped with 28 bedrooms and spaces inside and out to enjoy both companionship and privacy.

Newland House is a family home created with three underlying values at its core. These are care, comfort and companionship.

Group: Hartford Care Ltd

Person in charge: Chris Stimpson (Home Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment

Admission Information: Full assessment needed. Ages 60+.

Single Rooms: 30

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Newland House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Newland House has a Review Score of 9.6 (9.604)

The Review Score of 9.6 (maximum of 10) for Newland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Newland House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.604 for Newland House is calculated as follows: ( (96 Excellents x 5) + (55 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.604

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Newland House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Newland House?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Newland House

  • Daughter of Resident/Service User
    6
  • Friend of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I visited Newland House to see an old friend who I had not seen in several years. Staff made me feel very welcome and I could clearly see that they put their heart and soul into everything that they do. It was so nice to see residents with a smile on their face and staff encouraging residents to get involved with day to day tasks. Visiting Newlands has really changed my perception of care homes.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My mother has been in Newland House for just over a year and in that time she has received the best possible care. The hardworking staff are always kind and polite, asking the residents their opinions and ideas while trying to make the home as friendly and cosy as possible.

On one of my recent visits, one of the residents was wandering around, getting very upset and saying that she lost her car. She was helped by a member of staff who coaxed her into sitting down and then sat with, quietly reassuring her until she was calmer.

Thank you, Newland House staff.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Newland House is a safe and caring environment in which my mother is settled and seemingly happy. The staff are kind and caring and very sympathetic to my mother's needs.
The interior is in the process of being redecorated and is looking lovely. My mother eats sparingly but never complains about the food a good sign.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife has Alzheimer's and can no longer walk, talk or feed herself. Due to the likelihood of bedsores, she is turned several times a day, whilst in bed, but most days she is hoisted into a chair and taken to a lounge, for a few hours, so that she can see people in her surroundings. I go in most days and give my wife lunch. All the staff are excellent and will contact me if there are any concerns. This is a smaller home but has a nice friendly atmosphere.
My wife has been there two and a half years and I wouldn't want her to be anywhere else. Excellent care, friendly atmosphere, a real home from home.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The staff at Newland House were attentive of the needs of my Aunt. They were always kind and caring. I was always informed of any changes in her health and the Doctors at the local surgery were called without hesitation if they were concerned. My Aunt was in the home for three years before she passed away and the same staff were there throughout. This continuation of care meant they knew and understood her needs at all time.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A lovely welcoming home. The staff were very nice and made my mother who has dementia very comfortable. They looked after her very well and she was very happy. My father was reassured that she was being taken care of and this made him happy to leave her for a few days before visiting. Our thanks to everyone at Newland House.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Visited over the past nine years to see my old neighbour and her sister, who was also in the home from 2013 - 2015. The staff are delightful, willing and able. They appear to love their jobs and really care about the residents, treating them with respect and dignity, but also with affection.
My neighbour found staff were so kind and she enjoyed joking with them. They provided very individualised care, including shopping and visits to the garden centre before she became too frail. During her last days she was kept comfortable and at peace. Her sister, who died last year received the same high standard of care.
Surroundings are pleasant, bright and clean. They are decorated and re-furnished regularly, making it so homelike for residents.
The staff are always welcoming in spite of a busy workload and work well as a team. Some have been in post all the years I visited. I congratulate them for their excellent care and praise them for their very valuable work.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Newland House is not a "typical" care home. It is a very friendly community where all the residents are treated with dignity, dedication and with utmost respect. The staff are jolly, upbeat in manner, enthusiasm and genuinely interested in all the residents they care for. They also cater for all the residents individual needs as they present themselves at any given time. The manager herself is extremely open and honest- telling one how things really are- with much insight and understanding.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A warm friendly atmosphere greets you when you step through the door of Newland House. Dad is treated with respect, dignity and as an individual. The staff are very caring and professional and I feel relieved and reassured that dad is being well looked after. There are lots of planned activities which dad is happy to take part in and he now has more of a life than he did at home on his own. The manager runs the home well and she and all the staff are very approachable and happy to discuss any concerns we may have. Dad is settling in well and seems happy and content thanks to the care and attentiveness of the wonderful staff.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's such a relief to know my wife is safe and well cared for now I can't manage. She's very happy and the carers are lovely.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is well cared for by a lovely team of carers. The manager and deputy are friendly and welcoming, and promote a high standard of care. Mother always looks well groomed, her behaviour can be challenging at times, this is dealt with in a kind and professional manner by all. The home is always clean, residents are treated as individuals. All the staff including the handyman, cook and cleaners as well as managers and carers threat all residents with respect and care.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

A warm welcome with friendly staff. A homely feel with no urine smells. Residents all seem happy too. They do great activities and have great entertainment like a someone playing the piano and singing the old songs back in their day. Great atmosphere in there too.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum, aged 92, moved from Portsmouth to Newland House in October 2014, after family concerns regarding her ability to cope on her own in her flat, due to both memory and mobility problems. Newland House is a welcoming friendly home and not being huge (26 rooms max) has a real family feel to it. We have been so impressed by the love, care and support both mum, and on some occasions when she was very poorly family, have received from the staff. Mum loves being there, she has put on weight, enjoys taking part in activities and talks enthusiastically about all the staff. We have complete faith in the staff who support her and completely understand her needs. We know she is safe and happy, which is reassuring to her family.

How likely would you be to recommend Newland House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

March 2017

Skills for Care Accolades

Recipient: Hartford Care Ltd

Date: Wednesday 01 Mar 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Newland House