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Newland House

50 Newland, Witney, Oxfordshire OX28 3JG
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The team are amazing, so friendly and reassuringEmily R(Friend of Resident/Service User)
Newland House, Witney
I cannot fault the care and attention dad receives.Joanne R(Daughter of Resident/Service User)
Newland House, Witney
I would recommend Newland House to any family without any hesitation whatsoever.Alastair P(Son of Resident/Service User)
Newland House, Witney

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has been thoughtfully re-designed, incorporating all of its original features to provide a safe, appealing and comfortable home for its residents.

Located in the thriving Cotswold market town of Witney, 12 miles west of the City of Oxford, Newland House can...  

Care Provided by Newland House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,475From £1,475
Residential Dementia CareFrom £1,475From £1,475

Contact Newland House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sue Kent(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • A small car park is available for visitors, family and friends

Newland House Reviews (58)

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9.6

Newland House has a Review Score of 9.6 (9.586) out of 10, based on 15 reviews in the last 2 years. Over all time Newland House has 58 reviews.

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Showing 58 reviews matching selected criteria
Review from Fiona M (Daughter of Resident) published on 16 December 2022 Submitted via Postal Card
Overall Experience

It's a heartbreaking decision when you need to choose a care setting for a family member. From the moment we stepped into the home, Newland House Care Home, and were greeted by the manager we knew it was the right place. Every member of staff that we have met has been kind, friendly and made us all feel welcome and one staff member said "we are your second family now". The chef makes the most delicious meals and we all feel incredibly lucky! Thank you everyone.

Reply from Jenni Laffoley, Marketing Manager (Brand) at Newland House

Thank you for your review of Newland House. We pride ourselves on our warm welcome and a home-from-home feel, so it's so lovely when we get feedback like this. We shall pass on your compliments to the chef, thank you again for your kind words.

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Review from Muriel B (Wife of Resident) published on 16 December 2022 Submitted via Postal Card
Overall Experience

My experience at Newland House Care Home has been none other than amazing. The care manager went out of her way to find out about my husband's physical, personal and emotional needs. His reception on arrival was fantastic, with individual members of staff welcoming him using his Christian name while introducing themselves. I feel that Newland House has a heart and really cares about the health and welfare of its residents. This was perfectly summed up when I was told 'to regard Newland House as your second family'!

Reply from Jenni Laffoley, Marketing Manager (Brand) at Newland House

Thank you for your lovely, kind words about Newland House and our team. We really are one big, extended family here, so we are delighted to hear you and your husband feel a part of that and have been made to feel welcome in our home.

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Review from K M (Granddaughter of Resident) published on 16 December 2022 Submitted via Postal Card
Overall Experience

Newland House have been excellent in the care towards my grandad. It was a big change for my grandad and our family and the staff have been understanding and supportive. Everyone we have met has been friendly and the room he is staying in has been great with nice views outside. He has also been really enjoying the food. Thank you everyone!

Reply from Jenni Laffoley, Marketing Coordinator at Newland House

Thank you for your kind review of Newland House. We understand how challenging a move into care can be but we are so pleased your grandad is settling in so well with us. We're glad he is enjoying the food too, we will pass on your compliments to our chef.

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Review from L B (Daughter of Resident) published on 22 November 2022 Submitted via Website
Overall Experience

From the first contact, through the settling in phase and ongoing, the thoughtful, kindness of all the staff to my mother and to us, her family, has been lovely. I really appreciate the considerate care with which my mother is treated, not just by the care staff but by everyone. The home is small enough to have a family feel but has everything she needs. On a practical level, the home is well run, very well maintained and always has lots of interesting activities going on. Staff seem happy, mum eats better than she has for years and very much enjoys the garden where there is always something for her to look at.

Reply from Jenni Laffoley, Marketing Manager (Brand) at Newland House

Thank you for your lovely review. We are so pleased you are happy with the level of care your mother is receiving; we are like one big happy family here at Newland House, and we love that your mother is part of that. We shall share your comments with the whole team, and our chef will be delighted to know how much your mother is enjoying the food.

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Review from Peter S (Son of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

Used Newland House for respite and could not thank everyone enough for the care and attention they have given to our mother during her one-week stay. Nothing was too much trouble. Would recommend Newland House to anyone. Please keep up the good work.

Reply from Jenni Laffoley, Marketing Manager at Newland House

Thank you for your kind words about Newland House and our team. We are delighted you are happy with the level of care and attention your mother received, and we will be sure to keep up the good work. Thank you again for the recommendation.

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Review from Alastair P (Son of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

I am very grateful to Newland House for the excellent care they provided to my father in the last months of his life. He was treated with great care, patience, compassion and respect during a very challenging time. I chose Newland House for its atmosphere of professional and practical kindness. The staff work very hard indeed, but they do so with great humour and considerable personal insight. There is a genuine, unrehearsed warmth contained in the building that you sense on every single visit. I would recommend Newland House to any family without any hesitation whatsoever.

Reply from Alison Reijman, PR Coordinator at Newland House

What a fantastic review of Newland House. It was a pleasure to look after your father and to ensure he received the best possible care, respect and support during his last months. We all believe that laughter and happiness are both essential parts of the Newland way of life and that's what makes us...  

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Review from Liisa P (Daughter of Resident) published on 14 April 2022 Submitted via Website
Overall Experience

My dear mum was cared for at Newlands until January 2022. We knew when we visited for the first time that the atmosphere was special - it was a calm and welcoming environment with a very homely feel. The staff were kind and patient and the residents were happy and settled. We were always impressed with the level of activities planned, the cleanliness of the rooms, and the variety of freshly made meals. We were so lucky to have found Newlands, and would not hesitate in recommending it.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your fantastic feedback about Newland House. It was our pleasure to look after your dear mum and to have you all as part of our special happy family here. We really appreciate your recommendation, and our lovely team will be so thrilled to read it. Please keep in touch.

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Review from Joanne R (Daughter of Resident) published on 5 August 2021 Submitted via Website
Overall Experience

Dad has been at Newland House since January and settled in very quickly, which I feel reflects on the excellent staff. I cannot fault the care and attention dad receives. He is very happy and enjoys joining in with the activities. The atmosphere at Newland House is friendly and homely and it's lovely seeing the regular updates and photos on Facebook. I would highly recommend Newland House.

Reply from Alison Reijman, PR Coordinator at Newland House

What a wonderful review of Newland House. It is a pleasure for us to look after your Dad and to see him settling so well as part of our Newland family. Thank you for your very kind words which we will share with all our Newland House team so they know how much you appreciate everything they are doing for your Dad.

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Review from Rebecca F (Daughter of Resident) published on 26 October 2020 Submitted via Website
Overall Experience
My father was moved into Newland for emergency respite and has never left - that was over 2 years ago. They say it’s the people that make a place, at Newland, it’s the staff. From the beginning, they have been nothing short of wonderful. Although I would rather my dad could live independently - here I know he is safe, cared for and well looked after. They do care here, and they do listen to your concerns and act on them. The covid pandemic has brought lots of challenges to care homes, I do feel Newland have coped and adapted amazingly. Keeping residents safe and the home covid free but also going above and beyond to help accommodate family members and residents wishes, worries and frustrations. My dad has a lovely room, and there are lots for him to get involved in if he chose to do it.

I am really grateful to all the management, all the staff for what they do, they really are a tremendous bunch!

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your fantastic review of Newland House. We are so pleased your father has become a permanent resident with us, and that he is very comfortable and happy in our care. These have been very challenging times for all of us, but we have ensured throughout that the residents are...  

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Review from Jennifer S (Daughter of Resident) published on 7 September 2020 Submitted via Website
Overall Experience
Dad has been at Newland House for 7-months and I can't fault the care he gets. The home and staff are amazing.
It's such a relief to know that Dad is safe, well, happy and getting the professional care he requires.

Nothing is too much trouble for the staff, Dad is well settled and often tells me how he loves it there.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your fantastic review of Newland House. It's a pleasure to look after your Dad and to know how much he loves being with us. We shall share your wonderful words with all the team, so they know how much you appreciate all they are doing for your Dad.

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Review from Joanna C (Daughter of Resident) published on 20 August 2020 Submitted via Website
Overall Experience
My dad came into Newland House in February 2019, after several recommendations. From the start, it was extremely friendly and had a lovely homely feel to it. Residents could wander safely, with always somebody around to lend a hand or guidance to the confused.
I can honestly say my dad has thrived in Newland. He certainly doesn’t look anywhere near his 92 years. His mind is sharper and his whole outlook is more positive thanks to the amazing care of the staff there. That includes the carers themselves, the entertainment staff (also extremely caring) the cleaning staff and the maintenance/ gardener. Such lovely people.

They have worked so hard to keep everyone safe and also keep their spirits up in these very trying times. I have been lucky enough to see my dad through his window as he has a ground floor room, but visitors are now allowed by appointment into the garden with our loved ones. I would like to give Newland House 10/10 for their amazing care.

Reply from Alison Reijman, PR Coordinator at Newland House

What incredible words about our lovely team at Newland House. It is our pleasure to look after your Dad and we, like you, are absolutely delighted to see him thriving in our care. These have been very difficult times for us all but keeping everyone safe and well, as well as happy of course, is always our top priority. We will ensure everybody at Newland House sees your wonderful 10/10 review.

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Review from Julie N (Daughter of Resident) published on 8 May 2020 Submitted via Website
Overall Experience
We chose Newland for my father because of the friendly, relaxed atmosphere, but this by no ways reduces their professionalism.
My father gets very anxious when in new surroundings or meeting new people but the staff listened, and took on board his, and my own concerns.

He receives care, company and a compass; what more could I wish for?

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your wonderful comments about Newland House. We are delighted you are so reassured about the care and company he is enjoying with us.

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Review from John M (Husband of Resident) published on 6 May 2020 Submitted via Website
Overall Experience
My wife has been at Newland House for over five years and would not want her to be anywhere else, apart from being at home with me, but that isn't possible.

The residents and carers are like a family, which includes visitors and are always there to help one another. It is a very relaxed atmosphere making any new resident settle in very quickly to our home from home. From the excellent manager to the carers, cook, domestic staff, maintenance, you couldn't get a nicer team of people, I should say friends and I thank you all for kindness.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your lovely comments about Newland House. It is our pleasure to look after your wife and to have you both as part of the Newland family. We look forward to seeing you again and will pass on your super review to all your friends here.

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Review from Jennie C (Daughter of Resident) published on 6 May 2020 Submitted via Website
Overall Experience
My mother has been in Newland since January. She settled in immediately, which was of great comfort to her family, and this was really only made possible through the help of all the staff.
Before lockdown was put in place we were able to visit whenever we wanted, no appointment was necessary, and everyone always appeared settled and happy. Since the lockdown, I have visited and had a chat with mum through the window - I know other families have done the same on birthdays etc.
There are regular updates and photos posted on Newlands’ social media page which reassures families that their loved ones are being well looked after - especially important during this awful time.

I can’t thank the staff enough for all their kindness and compassion.

Reply from Alison Reijman, PR Coordinator at Newland House

We really appreciate your wonderful words about Newland House. This is a challenging time for all of us and we are glad you are reassured that we are taking great care of your mother.

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Review from Elaine H (Daughter of Resident) published on 4 May 2020 Submitted via Website
Overall Experience

This is a lovely home picked out from the many I visited when trying to find somewhere for Mum to stay. The brilliant staff brought her back to health in an amazingly short time and got her walking and talking again when we thought all was lost. She has been there over a year now and is looked after incredibly well. I would definitely recommend Newland House.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your lovely review of Newland House. It is our pleasure to care for your Mum. We shall pass on your wonderful comments to our fantastic Newland team so they know how much you appreciate them all.

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Review from Dee M (Daughter of Resident) published on 12 December 2019 Submitted via Postal Card
Overall Experience
Lovely friendly home.
Staff very caring and attentive.

Safe environment.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your wonderful review of Newland House. We are very glad you find it so friendly and caring. We shall pass on your remarks to our terrific team there who are looking after your loved one.

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Review from D I (Son of Resident) published on 6 December 2019 Submitted via Postal Card
Overall Experience

During my mother's recent illness, the manager and staff have shown great care and compassion towards my mother's needs. I trust the home with my mum's care and it cannot be faulted.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your lovely review of Newland House. Our wonderful manager and team there will be thrilled with your comments and we are so pleased that you trust them so much in providing care for your mother.

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Review from Peter F (Son of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

It's taken a load off my mind to know she is safe and well looked after. The staff are kind and I am happy with the care she is given.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for taking the time to submit your review, Peter. We are delighted that you are happy with the care that Newland is providing, which is giving you peace of mind. We shall pass on your positive comments to the staff there.

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Review from Andre A (Wife of Resident) published on 25 July 2019 Submitted via Website
Overall Experience
My 94-year-old husband made an emergency arrival in Newland House. He was understandably shocked, frightened and for some time refused to leave his room. It was 4 weeks before I was able to visit and my natural fears were quickly allayed by finding him washed, dressed and sitting in a comfortable chair in spotlessly clean surroundings, with a call button, a glass of water and my photograph close at hand. He looked relaxed and at home.
During the following weeks, I was able to see first hand how this change was being brought about by both the generally happy atmosphere pervading the whole home and the care, concern and encouragement provided by the staff. They genuinely wanted him to come downstairs to sit and eat with everybody else, to make friends and join in activities.

Now, just short of three months on, much of the battle is won - partly due perhaps to a recent increase in staff numbers and a change in management making more time for his carers to do what they do so well.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you for taking the time to review your experience with us at Newland House. We are so pleased you have been impressed with the care your husband has received, that you felt our happy home atmosphere and sense of companionship. It is lovely to hear you would be happy to recommend us to others...  

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Review from Zena H (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

I have been very happy with the care and support given to my mother, sometimes in very difficult circumstances. The staff are dedicated team nothing is too much bother for them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (10)

Meet the Team (1)

Sue Kent
Sue KentJob Title:Home ManagerJoined: 2019
I have been part of Newland House for a very long time and worked at Hartford Care for ten years. Newland House is more than a Care Home to my team and me - it’s a place filled with people who love what they do and want to make a difference.

I have a dedicated team of whom I am very proud, a team that cares and who I would have looked after my loved ones in a heartbeat. I pride myself in ensuring our residents have the best lives they possibly can in an environment which is safe, happy and fun. I want to see them live, not exist, and my team make sure of this, which means they have fun too, and it’s this which makes Newland a lovely place to live and work - I wouldn’t have it any other way!

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