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Newland House

50 Newland, Witney, Oxfordshire OX28 3JG
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The team are amazing, so friendly and reassuringEmily R(Friend of Resident/Service User)
Newland House, Witney
I cannot fault the care and attention dad receives.Joanne R(Daughter of Resident/Service User)
Newland House, Witney
I would recommend Newland House to any family without any hesitation whatsoever.Alastair P(Son of Resident/Service User)
Newland House, Witney

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has been thoughtfully re-designed, incorporating all of its original features to provide a safe, appealing and comfortable home for its residents.

Located in the thriving Cotswold market town of Witney, 12 miles west of the City of Oxford, Newland House can...  

Care Provided by Newland House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,475From £1,475
Residential Dementia CareFrom £1,475From £1,475

Contact Newland House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sue Kent(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • A small car park is available for visitors, family and friends

Newland House Reviews (58)

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9.6

Newland House has a Review Score of 9.6 (9.586) out of 10, based on 15 reviews in the last 2 years. Over all time Newland House has 58 reviews.

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Review from Heather C (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

Newland House has been excellent, a home from home for my mother. The staff are wonderful, always with a smile and always willing to help from the handyman to kitchen staff, carers and manager. They really care.

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Review from Emily R (Friend of Resident) published on 3 April 2019 Submitted via Postal Card
Overall Experience

The team are amazing, so friendly and reassuring. Calling me with updates and putting my mind at rest. Very clean and welcoming and catered to my friend's needs.

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Review from Valerie D (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

I was very apprehensive and emotional when looking for a care home for mum. However, the kindness and professionalism I received from the manager has been outstanding. From my initial enquiry to mum being admitted, the process was smooth and stress-free. The staff are dedicated and caring, treating both mum and myself with dignity and respect. Mum is happy and safe and has given me peace of mind, knowing she is with people who care and value her.

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Review from Diana R (Wife of Resident) published on 9 November 2018 Submitted via Postal Card
Overall Experience

My husband came in for a week's respite care. He suffers from vascular dementia so it was all rather strange to him, but the staff looked after him very well. He is not one for socialising, but they encouraged him to come down for meals and participate in activities. He said how lovely the ladies were particularly when they sorted him out after he had an accident. The house had a lovely friendly atmosphere and I would feel quite happy about him coming to you again for respite.

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Review from Maureen C (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

Mum has been a resident at Newland House since October 2015 and since then mum has built up some truly amazing relationships with the team. In the last year, Newland House has really blown my expectations of care and I cannot praise the staff or the manager enough. I would highly recommend Newland House to anyone and everyone.

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Review from Sarah E (Daughter of Resident) published on 12 February 2018 Submitted via Website
Overall Experience

Dad has been living in Newland House for two years. Throughout my adult, life care homes received negative press. Newland House has altered my view and proved what a valuable role care homes can play in caring for our loved ones.

The staff are wonderful, always kind, compassionate and respectful and deal with the daily necessities but much more including organising appointments, administering medication, writing and updating comprehensive care plans, sourcing equipment and engaging him in activities. They all know dad well and can spot when he is out of sorts and liaise with health professionals when required. The care appears seamless but it is obvious that a huge amount of effort is put in behind the scenes.

Newland House Is a well-managed home that is clean, bright, fresh and well maintained.

I would highly recommend Newland House and feel lucky that we found such a warm, safe and homely environment for dad. I am so grateful to the fantastic team who look after dad so well.

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Review from Alan B (Son of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

A comprehensive care plan which reflects dads needs and capabilities. It demonstrated a knowledge of dads preferences, so time and care had been taken to speak to dad regarding these.

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Review from Sue (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card
Overall Experience
Mum lived at Newland House for almost three years. The staff helped her settle in very quickly. The carers were always kind and patient, even with disruptive residents.
Mum was always dressed carefully. She enjoyed the food and the only frozen food used were peas and ice-cream. Some staffing difficulties recently were dealt with decisively and wisely.

We felt sure mum was in a safe place and she was happy there. There was a varied programme of activities.

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Review from James P (Friend of Resident) published on 10 October 2017 Submitted via Website
Overall Experience

I visited Newland House to see an old friend who I had not seen in several years. Staff made me feel very welcome and I could clearly see that they put their heart and soul into everything that they do. It was so nice to see residents with a smile on their face and staff encouraging residents to get involved with day to day tasks. Visiting Newlands has really changed my perception of care homes.

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Review from Sebastian G (Son of Resident) published on 27 June 2017 Submitted via Postal Card
Overall Experience
Newland House is a safe and caring environment in which my mother is settled and seemingly happy. The staff are kind and caring and very sympathetic to my mother's needs.

The interior is in the process of being redecorated and is looking lovely. My mother eats sparingly but never complains about the food a good sign.

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Review from Jackie M (Niece of Resident) published on 13 March 2017 Submitted via Website
Overall Experience

The staff at Newland House were attentive of the needs of my Aunt. They were always kind and caring. I was always informed of any changes in her health and the Doctors at the local surgery were called without hesitation if they were concerned. My Aunt was in the home for three years before she passed away and the same staff were there throughout. This continuation of care meant they knew and understood her needs at all time.

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Review from Joyce B (Daughter of Resident) published on 3 November 2016 Submitted via Postal Card
Overall Experience

A lovely welcoming home. The staff were very nice and made my mother who has dementia very comfortable. They looked after her very well and she was very happy. My father was reassured that she was being taken care of and this made him happy to leave her for a few days before visiting. Our thanks to everyone at Newland House.

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Review from Penny B (Friend of Resident) published on 15 March 2016 Submitted via Website
Overall Experience
Visited over the past nine years to see my old neighbour and her sister, who was also in the home from 2013 - 2015. The staff are delightful, willing and able. They appear to love their jobs and really care about the residents, treating them with respect and dignity, but also with affection.
My neighbour found staff were so kind and she enjoyed joking with them. They provided very individualised care, including shopping and visits to the garden centre before she became too frail. During her last days she was kept comfortable and at peace. Her sister, who died last year received the same high standard of care.
Surroundings are pleasant, bright and clean. They are decorated and re-furnished regularly, making it so homelike for residents.

The staff are always welcoming in spite of a busy workload and work well as a team. Some have been in post all the years I visited. I congratulate them for their excellent care and praise them for their very valuable work.

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Review from Katharine S (Daughter of Resident) published on 2 February 2016 Submitted via Postal Card
Overall Experience

Newland House is not a "typical" care home. It is a very friendly community where all the residents are treated with dignity, dedication and with utmost respect. The staff are jolly, upbeat in manner, enthusiasm and genuinely interested in all the residents they care for. They also cater for all the residents individual needs as they present themselves at any given time. The manager herself is extremely open and honest- telling one how things really are- with much insight and understanding.

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Review from J H (Husband of Resident) published on 13 January 2016 Submitted via Postal Card
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It's such a relief to know my wife is safe and well cared for now I can't manage. She's very happy and the carers are lovely.

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Review from Susan H (Daughter of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

My mother is well cared for by a lovely team of carers. The manager and deputy are friendly and welcoming, and promote a high standard of care. Mother always looks well groomed, her behaviour can be challenging at times, this is dealt with in a kind and professional manner by all. The home is always clean, residents are treated as individuals. All the staff including the handyman, cook and cleaners as well as managers and carers threat all residents with respect and care.

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Review from Emma B (Friend of Resident) published on 25 November 2015 Submitted via Website
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A warm welcome with friendly staff. A homely feel with no urine smells. Residents all seem happy too. They do great activities and have great entertainment like a someone playing the piano and singing the old songs back in their day. Great atmosphere in there too.

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Review from Maureen T (Daughter of Resident) published on 26 October 2015 Submitted via Postal Card
Overall Experience

Mum, aged 92, moved from Portsmouth to Newland House in October 2014, after family concerns regarding her ability to cope on her own in her flat, due to both memory and mobility problems. Newland House is a welcoming friendly home and not being huge (26 rooms max) has a real family feel to it. We have been so impressed by the love, care and support both mum, and on some occasions when she was very poorly family, have received from the staff. Mum loves being there, she has put on weight, enjoys taking part in activities and talks enthusiastically about all the staff. We have complete faith in the staff who support her and completely understand her needs. We know she is safe and happy, which is reassuring to her family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (10)

Meet the Team (1)

Sue Kent
Sue KentJob Title:Home ManagerJoined: 2019
I have been part of Newland House for a very long time and worked at Hartford Care for ten years. Newland House is more than a Care Home to my team and me - it’s a place filled with people who love what they do and want to make a difference.

I have a dedicated team of whom I am very proud, a team that cares and who I would have looked after my loved ones in a heartbeat. I pride myself in ensuring our residents have the best lives they possibly can in an environment which is safe, happy and fun. I want to see them live, not exist, and my team make sure of this, which means they have fun too, and it’s this which makes Newland a lovely place to live and work - I wouldn’t have it any other way!

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