Malden House, Sidmouth, Devon
Malden House, Sidmouth, Devon
Malden House, Sidmouth, Devon

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully re-designed, incorporating many original features to provide a safe, appealing and comfortable home for its residents.

Located in the picturesque coastal town of Sidmouth in East Devon, Malden House nestles comfortably in the beautiful countryside and lies within a short walk of the sandstone cliffs of the Sid Valley. A fully-trained, compassionate and caring team has created an exceptional residential care home equipped with just 19 bedrooms and spaces inside and out to enjoy both companionship and privacy.

Malden House is a family home created with three underlying values at its core. These are care, comfort and companionship.

Group: Hartford Care Ltd

Person in charge: Agnieszka Orlowska (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Czech

Single Rooms: 19

Rooms with ensuite WC: 18

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Malden House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Malden House has a Review Score of 9.6 (9.637)

The Review Score of 9.6 (maximum of 10) for Malden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Malden House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.637 for Malden House is calculated as follows: ( (223 Excellents x 5) + (109 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 339 Ratings = 4.637

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Malden House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 6 Reviews ÷ 3.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Malden House?

  • Extremely LIKELY
    26
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Malden House

  • Daughter of Resident/Service User
    9
  • Relative of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • more

First impressions of Malden House was like a cosy, welcoming house. It is good to see the residents mix in well and the carers are all pleasant and attentive to their needs. Also, I appreciate the fact the relatives are always welcome to share meals and activities etc. On the whole, I am very pleased that this home was one of my choices.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Malden House is just like a comfortable real family home, clean, light and nicely decorated in bright welcoming colours. My dad moved in last July and settled in quickly and happily due to the warm friendly atmosphere and the caring staff. I must say the delightful carers have been well chosen for their lovely personalities, their patience and their skills. Dad especially likes the beautiful conservatory: he enjoys admiring the views, watching the weather and waving at us when we arrive to visit and when we depart. He also loves the pretty well-tended garden. On a good day, residents and visitors are invited to sit outside and enjoy the fresh air and even brought refreshments! We all feel at home. I am sure we have found the right place for Dad. He is well nourished physically with good home-made meals and mentally with activities and outings to stimulate his mind. Families are also grateful to be kept informed and involved. It is a well-managed caring home. Thanks for all you do.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been so pleased with the warmth of care from all the care workers at the home. My mother in law has been a resident at Malden House for over two years and has settled so well. It is such a caring environment that she felt at home almost immediately and has found a new spirit of life, all credit to the extreme attention to the care needs of all residents. Such a good residents 'home'.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I only have immense praise for all the staff at Malden House; my mother is so happy there and she feels loved and cherished, never patronised. The home is kept very clean and comfortable and every effort is made to make the residents feel that they are in their own home with the benefit of having other people to converse and have fun with as well as knowing their well-being is being totally taken care of. I have total admiration and trust for and in them. Thank you so very much.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Malden House is a homely, welcoming, dementia home. The staff are friendly caring and courteous. The home did need a freshen up as it was looking tired but recently the new paint and blinds have brightened up the home.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy with the care my mother receives at Malden House. She is offered numerous social activities to partake in, or not, as she wishes. This is a far cry from her daily life before entering Malden some two and half years ago. She would sit in her own home and some days would not see anyone at all. Her confidence was at a very low ebb as she knew her memory was fading. She now has company and activities to keep her mind occupied and also the care of the staff who reassure her keep her and keep her safe.
I am now comforted in the reassurance that she is being well looked after.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff are very good and helpful. They have helped the relative back to a happy person. Much better than when she moved in.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very helpful and caring. Aunty was reluctant to go into a care home but has settled so well with so much attention to her needs. I couldn't be more grateful to all the staff.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hollie Cobbett-Payne, Marketing Coordinator at Malden House responded to this review on 16 Nov 2016:

Hi. it is great to hear your feedback. We are so happy to hear your Aunty is settling in well. Many thanks, Hartford Care team.

My mother has been a resident at Malden House since September 2015. As I live in France my sister had the traumatic experience of overseeing the transfer of our mother from her home where she had lived for two years since being unable to take care of herself in her own flat. I was so happy to hear how well the staff care for her. How they entertain the residents with games activities and garden parties. The residents are encouraged to eat together in a homely cosy dining room and how bedroom can be decorated and personalised. The staff are friendly and helpful, but never over familiar.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was cared for by Malden House from March 2015 until she sadly passed away in July 2015. At all times my mother was treated with great dignity and respect by all the staff. They were very supportive to us a family through this very difficult time. During my visits I observed the staff with other residents during their activities and meal times. The staff would all be smiling and engaging with the residents. Thank you Malden House.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This Care Home creates a warm, welcoming home for the residents and the atmosphere is always happy and contented. Our Mother did not want to be in care but has a level of dementia that demanded it, the staff at the home have treated her with such respect and dignity, she is now settling in well. In my work, I visit many care homes and I have yet to visit one that rivals Malden House in it's care, comfort and support of the residents. Highly recommended.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visited quite a few care homes and immediately felt Malden House could be the one for my Mother. It isn't like a Hotel, it doesn't have the feel of being an institution for demented residents, it just feels like home. The staff are lovely, they all seem to genuinely love the elderly. Nothing is left to chance, no one seems to be flustered and nothing is too much trouble when I visit. I always get a happy smile from whoever is around to open the door, always offered a cup of tea or coffee and made to feel welcome. My Mother is very happy, she loves her room which is small but with the help of the maintenance staff it was personalised and nothing was too much trouble, whatever I asked for was delivered. The staff seem to work as a team. The garden is lovely and well maintained and my only criticism is that the outside of the house itself could do with a bit of maintenance.
They are also imaginative with the daily activities which now include a garden club.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I feel that Malden House is welcoming and homely and it really does feel like you are entering someone's home rather than an institution. All the staff seem to enjoy their work and are friendly and extremely kind to the residents. My Mother in law who has dementia is very contented with her surroundings and is thriving on living there.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We didn't want mum to have to go into residential care, but once her health deteriorated to the point where it became inevitable, Malden House staff were extremely helpful. They managed to accommodate her at short notice, utilising a room temporarily and speeding up refurbishment work to provide a very comfortable room. Mum was treated with dignity at all times. Even though she was so ill, she formed positive relationships with members of staff, who did everything they could to make her final days as full as possible. They spent hours feeding her and brought her downstairs and even into the garden in fine weather. We were so grateful that mum was able to stay at Malden until she died. The staff couldn't do enough to care for her and support dad and the family at that difficult time.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home has a happy environment which benefits the residents greatly. The notice board states "our residents do not live in our workplace, we work in their home." I cannot recommend this home and the staff more highly.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been impressed by the attitude of staff from the first moment I entered the house. Everyone is very patient and courteous to residents at all times.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Good

Been here only two weeks impressed by care and comfort for my husband.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my husband every day from his lunchtime onwards - except on the occasional day when I have to visit hospital for treatment. My poor dear husband is declining in health - his legs are getting weaker - some days now I havw to wheel him from his room to the main room in a wheelchair. When it is time for me to leave my husband he clings to me and most often cries and pleads with me to 'take him home'. Breaks my heart.

How likely would you be to recommend Malden House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

From the time my wife was admitted to Malden House March 2015 until she passed away, both myself and the family were very comforted that she was in a loving and caring home. We were kept fully informed of care plans, district nurse visits and every aspect of her care. The deterioration in her condition was handled with extreme care and love.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has been at Malden House for several years in which time she has been well looked after. She suffers from dementia, so she seems to know who I am, but sometimes not, but she is always smiling and says she is very happy here.

How likely would you be to recommend Malden House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The manager asked us in for a review of my mother-in-laws care and needs. We've done this several times before, and they have always been very kind and respectful. My husband and I try to visit as often as possible and we are always welcomed very well by whoever is working, even when they don't know us.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I find the individual carer's attitudes to my grandmother and other residents to be at all time professional but also friendly, loving and caring.
Their advice can always be called upon and the extra activities for supporting the family of those being cared for is exemplary, such as the dementia evenings which are a huge help.
The manager Aga is thorough, diligent and caring and she leads a group of staff who seem to be able to smile and work through all situations, who always have time to help, assist and advise.
My nan is very happy at the home and it gives me great comfort to know that she is being looked after by Aga and her team.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Malden House always welcome relatives to visit, whatever the time. All the staff were very patient and caring. They treated mum with dignity and respect allowing her choices of whether to join in activities or keep to herself. As her health deteriorated they kept the relatives well informed and kept updating her care plan. Last week as she neared the end they showed great care and carried out her death wishes! This sensitivity proved very helpful. Malden is a happy home well managed. Mum was very content in her last years.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The resident became very ill both physically and mentally during her 18 month stay but maintained her dignity and comfort due to the exceptional quality of care provided. Residents are treated as people rather than problems. All staff are well versed in a residents individual needs. Communication with relatives and support agencies is swift and effective. Staff are responsive to residents and relatives observations. Excellent written records are kept. Accommodation was always clean and smelled sweet. I have no criticisms to make.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every visit the resident was clean and smartly dressed, whilst she was still able to join other residents. Once she was bedridden again she was well looked after and she was clean and comfortable. I felt quite happy the best was being done for her. The staff were always welcoming and had time to answer questions.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has only been in the home since 2nd September 2015. The staff have been very caring and helpful and I have been very impressed with the way they have settled my sister in the home. I recommended this home to a friend, and her mother has now joined my sister.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff always very polite and welcoming. Residents who are declining are very well looked after, appearing freshly washed and hair always groomed. The staff supervisor very open and informative about residents condition.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have just spent a couple of days visiting a relative who is in "end of life" care at Malden House. I found her comfortable and obviously cared for. She was clean, the room was tidy and she had music playing in the background and the staff regularly tend to her care. The staff, and especially the acting manager are all helpful, caring and responsive. I am very impressed with the high level of care and attention paid to residents and visitors at Malden House. I am very grateful to all of them for the high level of care they have given to my relative. Many thanks.

How likely would you be to recommend Malden House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I visited the home on the 18th of November 2015 and spent time with my friend. I had a meeting with the manager with whom I was very impressed. The carers visited the room while I was with my friend and displayed a professional and caring approach. The home has a caring atmosphere, I feel they are doing everything possible to keep my friend comfortable as she approaches the end of life.

How likely would you be to recommend Malden House? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

March 2017

Skills for Care Accolades

Recipient: Hartford Care Ltd

Date: Wednesday 01 Mar 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Malden House