The team at Malden have consistently been fantastic in every aspect
C G (Daughter of Resident)
I can't recommend Malden House highly enough and am very happy that my mother is there,
D D (Son of Resident)
All of the residents were happy and content, the rooms were bright and clean.
M R (Granddaughter of Resident)
Special offer - for limited time only. Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
These prices are only a guideline, please contact Malden House to find out the exact price for your requirements.
All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability
Malden House has a Review Score of 9.8 (9.783) out of 10, based on 29 reviews in the last 2 years.
Over all time Malden House has 113 reviews.
5.0 out of 5
Thank you for these kind words. It is good to hear that you can rest assured that your mum is safe and cared for at Malden House. At Hartford Care, we believe very strongly in person-centred care so adapting our homecooked meals and our activities program so that all residents feel included is very important. Thank you for taking the time to write this review, we will pass these lovely words to the team at Malden House.
5.0 out of 5
Thank you for these lovely words. It is great to hear how reassured you feel with the care and support your wife is shown at Malden House. We believe very strongly in person-centred care and to know this doesn't go unnoticed is very good to hear. Thank you for taking the time to write this review and we will pass on these kind words to the team at Malden House.
5.0 out of 5
Thank you so much for your kind review. We are delighted to hear your high praise for the whole team at Malden House and we are so pleased we were able to support your mum with her recuperation. We shall share your comments with the team. Thanks again.
5.0 out of 5
Thank you so much for your lovely review. We are so happy you are pleased with the level of care your father receives and you feel well-informed. We shall pass on your kind comments to the team.
5.0 out of 5
Thank you very much for your kind words and for taking the time to write this review. It is great to hear that you are happy with the care and support your mum receives at Malden House and it's really heartwarming that your mum voices this too. We will pass on these kind words to all the staff at Malden House.
5.0 out of 5
Thank you so munch for your kind review of Malden House. We are so pleased you are happy with the level of care and services we provide at the home. We shall share your comments with the rest of the team and thank you for your kind recommendation.
5.0 out of 5
Thank you so much for your kind words, we will ensure we pass on your compliments to the chef and the rest of the team. It was our pleasure to care for your mum and hopefully, we can welcome her back to Malden House again soon.
5.0 out of 5
Thank you so much for taking the time to leave a review. It was our pleasure and privilege to care for your mother during the time she spent with us at Malden House. We are so grateful for your kind comments about the team and the care your mother received. Best wishes to you and your family.
4.0 out of 5
Thank you for your feedback. We are pleased to hear you are happy with the level of care your husband is receiving. We apologise for any disruption caused by the build of the extension, this is short-term and we hope you can bear with us whilst we upgrade and improve the home for our residents. We shall pass on your comments to the builders regarding their inconsiderate behaviour and hope this will be rectified immediately.
5.0 out of 5
It is great to hear that your mum has settled in to Malden House well and that, as a family, you also feel at home. I am sure all the staff and management will be pleased to hear that your mum benefits greatly from the activities and enjoys the trips out and helping with the baking as well as spending time in the garden. Your kind words will be passed on to all the staff.
5.0 out of 5
Thank you for your kind review of Malden House, especially at what must be a difficult time for you and your family. We are so pleased to have been able to provide care and support to both your mum and dad and adapt our care to suit their needs until the very end. We loved having them live with us at Malden House, and both are sadly missed. Thank you again for your comments, and we send you our warm wishes.
5.0 out of 5
Thank you for taking the time to submit your very positive review of your friend's care and accommodation at our Malden House home. We'll make sure that your comment with regard to the addition of a towel rail in your friend's room is actioned, and thank you for bringing this to our attention. Warm wishes to you.
4.0 out of 5
Thank you so much for your very kind comments about Malden House and our wonderful team, which we'll take great pleasure in passing on. We're so glad your partner would be happy to return to the home, following his experience of respite care. Thanks again for taking the time to send in your review.
4.0 out of 5
Thank you so much for taking the time to submit your very positive comments on our Malden House home and our wonderful team. I'm sure Chef will be delighted, too, to receive your compliments! Warm wishes to you and your family and many thanks again.
5.0 out of 5
It's wonderful to read that your Father is so happy at Malden House and how quickly he has settled in! We're so grateful for you taking the time to put your review together and send it in - reviews like yours mean so much to our teams and are a great boost, so very many thanks for this and warm wishes to you and your family.
5.0 out of 5
It's such a pleasure to read your wonderful review of your experience of Malden House over the past six years. Reviews like this are a real boost for our teams and they'll be absolutely thrilled to read this. Many thanks for taking the time and trouble to submit these comments and our very best wishes to you, your family and - of course - your aunt!
5.0 out of 5
Thank you so much for your kind feedback about our home and the team at Malden House.
5.0 out of 5
We are so grateful for your kind words about Malden House. It's our privilege to care for your husband and we love welcoming you into our home when you visit too.
5.0 out of 5
At Malden House, our priority is to ensure every resident is treated with the respect and dignity they deserve, with the right level of care and attention for the individual's needs. We are delighted both you, and your father appreciates our team efforts and we are so very grateful for your kind words and recommendation.
5.0 out of 5
We are so pleased you feel your mother is well cared for and safe in our home. It's our priority to ensure that every one of our residents is cared for as an individual and with the dignity and respect they deserve and it's heartwarming to know this is recognised by the families of those we care for. Thank you for your lovely comments.
The Review Score of 9.8 (9.783) out of 10 for Malden House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Vacancies available. For more information please contact Malden House.
I am Tabitha and I am the Registered Manager of our lovely home, Malden House.
Having been a member of the Malden and Hartford Care family for over 10 years, I have had the privilege of supporting the people who live in our home to live their best lives. Our residents are able to choose what they want to do each day and have support to fulfil their wildest dreams and wishes.
It is my passion to ensure everyone who enters our home is having a brilliant day and feels like a true part of our family.
I look forward to seeing you at our wonderful home!
My name is Gabrielle, but better known as Gabby. I have worked in care since 1992 and can honestly say I have enjoyed many parts of this rewarding profession.
I have performed many roles and each one has brought different things to the table. It has meant that I have had the privilege of meeting and caring for so many people from different walks of life, different characters and different concerns.
I have worked at Malden House for thirteen years. I feel honoured that I have reached the point where I can support as Deputy Manager alongside Tabitha our Manager.
We understand what a difficult transition it is for elderly people, some with dementia to move into a care setting but this extends to the families too. We aim to support all.
I feel privileged to work in such a caring home and I feel honoured to share the experiences and lives of our ladies and gentlemen who have done so much for us and even the country as a whole.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Malden House to verify any information. View our terms and conditions. Malden House has an Enhanced Service - more info.
