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Malden House

69 Sidford Road, Sidmouth, Devon EX10 9LR
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The team at Malden have consistently been fantastic in every aspectC G(Daughter of Resident/Service User)
Malden House, Sidmouth
I can't recommend Malden House highly enough and am very happy that my mother is there,D D(Son of Resident/Service User)
Malden House, Sidmouth
All of the residents were happy and content, the rooms were bright and clean.M R(Granddaughter of Resident/Service User)
Malden House, Sidmouth

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully re-designed, and recently extended, incorporating many original features to provide a safe, appealing and comfortable home for its residents.

Located in the picturesque coastal town of Sidmouth in East Devon, Malden House nestles comfortably in the beautiful countryside and...  

Care Provided by Malden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,750
Residential Dementia CareFrom £1,750From £1,750

Contact Malden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Suzanne Gatrell(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (29)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Malden House Reviews (121)

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9.8

Malden House has a Review Score of 9.8 (9.821) out of 10, based on 26 reviews in the last 2 years. Over all time Malden House has 121 reviews.

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Review from G W (Friend of Resident) published on 30 November 2015 Submitted via Postal Card
Overall Experience

I visited the home on the 18th of November 2015 and spent time with my friend. I had a meeting with the manager with whom I was very impressed. The carers visited the room while I was with my friend and displayed a professional and caring approach. The home has a caring atmosphere, I feel they are doing everything possible to keep my friend comfortable as she approaches the end of life.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (11)

Meet the Team (2)

Suzanne Gatrell
Suzanne GatrellJob Title:Home ManagerJoined: 2025

Originally from Devon, I returned after spending 25 years living in Canada. A large focus of my career has been in senior operations in luxury hotels and then transitioned and trained into Social care and Retirement living sector. I love mentoring and coaching teams. I find that working with our residents and supporting their lives is very fulfilling. I am proud of each team I work with and bringing all aspects of the home together to create a wonderful home for our residents with exceptional care.

Hartford Care is a progressive company that I wanted to be part of. It holds values that resonate with me personally. I am pleased to lead the team at Maldon House which is a CQC ‘outstanding’ home. When I first came to Malden House I was met with warmth, laughter and a truly vibrant community. There are endless activities and engagement with the team is so prevalent. I have already enjoyed getting to know the residents and team. It is lovely being part of the Sidmouth Community which is very supportive of Malden House.

Gabriella Clee
Gabriella CleeJob Title:Head of CareJoined: 2012

My name is Gabrielle, but better known as Gabby. I have worked in care since 1992 and can honestly say I have enjoyed many parts of this rewarding profession.

I have performed many roles and each one has brought different things to the table. It has meant that I have had the privilege of meeting and caring for so many people from different walks of life, different characters and different concerns.

I have worked at Malden House for thirteen years. I feel honoured that I have reached the point where I can support as Deputy Manager alongside Tabitha our Manager.

We understand what a difficult transition it is for elderly people, some with dementia to move into a care setting but this extends to the families too. We aim to support all.

I feel privileged to work in such a caring home and I feel honoured to share the experiences and lives of our ladies and gentlemen who have done so much for us and even the country as a whole.

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