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Care Homes Owned by Hartford Care Group Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

 - Browse 45 Care Homes owned by Hartford Care Group Ltd
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Broughton Hall
Gatewen Road, New Broughton, Wrexham LL11 6YA 
9.0 6 reviews
Broughton Hall, Wrexham, Wrexham
"The entertainment throughout December was excellent. The Hall throughout was decorated beautifully for Christmas my father who is a…"   Read all 6 reviews
  • from £980 / week
  • 35 Rooms
Location Type Care Home

Broughton Hall is situated just 5 minutes walk from the centre of Broughton and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Hawkinge House Proactive Assessment Unit
1 Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.0 9 reviews
Hawkinge House Proactive Assessment Unit, Folkestone, Kent
"The experience in Hawkinge house could not be any better. Everything is perfect. There's so welcoming. The staff are very friendly and…"   Read all 9 reviews
  • from £2,125 / week
  • 62 Rooms
Location Type Care Home

Hawkinge House Proactive Rehabilitation Unit, PRU for short, is a rehabilitation unit for patients that have been in an acute setting and require further support before returning to their home, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashgrove
Chester Road, Gresford, Wrexham LL12 8PP 
8.9 12 reviews
Ashgrove, Wrexham, Wrexham
"My mum has been at Ashgrove nearly 7 years. Myself and the family are very happy with the service. Management, carers, cleaners, kitchen…"   Read all 12 reviews
  • from £1,400 / week
  • 51 Rooms
Location Type Care Home

Ashgrove is located on the outskirts of the vibrant town of Wrexham and can be easily reached by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Alton Place
Winchester Road, Alton GU34 1UY 
8.9 6 reviews
Alton Place, Alton, Hampshire
"What an amazing care home, its like entering a five star hotel...When we arrived from hospital with Mum (after A four week hospital stay…"   Read all 6 reviews
  • from £1,675 / week
  • 67 Rooms
Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Rhosyn Melyn
Cefn Road, Wrexham LL13 9NH 
8.8 8 reviews
Rhosyn Melyn, Wrexham, Wrexham
"I could not fault the kindness, care and professionalism of this nursing home. Wonderful staff, food, hygiene and atmosphere.…"   Read all 8 reviews
  • from £1,211 / week
  • 66 Rooms
Location Type Care Home

Rhosyn Melyn is situated in an ideal location on the outskirts of Wrexham and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawkinge House
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
8.8 22 reviews
Hawkinge House, Folkestone, Kent
"I have been in Hawkinge house for three months. Thanks to the friendly staff and wonderful food, I know that my recovery has been very…"   Read all 22 reviews
  • from £2,125 / week
  • 146 Rooms
Location Type Care Home

Hawkinge House, located in Hawkinge, in Folkestone, is a 60-capacity care home from the portfolio of Harford Care that specialises in a wide range of nursing requirements, while also offering day ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Island Court Care Home
Bourne Street, Woodsetton, Bilston WV14 9HN 
8.6 27 reviews
Island Court Care Home, Bilston, West Midlands
"Thank you all so much for looking after our Aunt The Administration, Nursing and carers were fabulous nothing was to much trouble Our…"   Read all 27 reviews
  • from £1,200 / week
  • 55 Rooms
Location Type Care Home

Island Court Care home is a care home providing nursing care within easy reach of the three cities of Dudley, Wolverhampton and Walsall. All rooms have modern facilities and ensuite bathrooms. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Greenleigh Care Home
219 Wolverhampton Road, Sedgley, Dudley DY3 1QR 
8.5 6 reviews
Greenleigh Care Home, Dudley, West Midlands
"My Nan has been in Greenleigh since march 2024 just after my grandad passed away. The staff there are so caring and will always listen to…"   Read all 6 reviews
  • from £1,250 / week
  • 35 Rooms
Location Type Care Home

In Dudley, Greenleigh provides high-quality residential care, dementia support and short-term respite in an environment designed to promote comfort, reassurance and dignity. Every resident is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Delves Court
2 Walstead Road, Walsall WS5 4NZ 
8.5 27 reviews
Delves Court, Walsall, West Midlands
"We found the Delves Court to be a very pleasant place when our uncle was in for end-of-life care. The staff were friendly and caring…"   Read all 27 reviews
  • from £1,124 / week
  • 64 Rooms
Location Type Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Aldergrove Manor Care Home
280a Penn Road, Penn, Wolverhampton WV4 4AD 
8.4 11 reviews
Aldergrove Manor Care Home, Wolverhampton, West Midlands
"My mom currently resides at Aldergrove Manor, I could not ask for better care. They have made her feel welcome from the moment she arrived…"   Read all 11 reviews
  • from £1,060 / week
  • 70 Rooms
Location Type Care Home

Aldergrove Manor Care Home in Wolverhampton offers residential, dementia care and respite care. The 71-bed care home has landscaped gardens and plenty of opportunity for bird watching. ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Springfield Park Care Home
Springfield Park, Bolton Road, Rochdale OL11 4RE 
8.1 5 reviews
Springfield Park Care Home, Rochdale, Greater Manchester
"My wife Pat has been a resident at Springfield park care home for three years now. I have always felt that all the staff do a marvellous…"   Read all 5 reviews
  • from £1,273 / week
  • 70 Rooms
Location Type Care Home

Springfield Park is located in attractive parklands close to Rochdale and specialises in nursing care for young and elderly physically disabled residents as well as residential care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Ramsgate Care Centre
66/68 Boundary Road, Ramsgate CT11 7NP 
7.8 2 reviews
Ramsgate Care Centre, Ramsgate, Kent
"After looking into care homes for my mum I stumbled across this wonderful place. Mum has been here since April 25 and settled in so much…"   Read all 2 reviews
  • from £1,400 / week
  • 50 Rooms
Location Type Care Home

Choosing care for a loved one can feel overwhelming, and Ramsgate Care Centre aims to make that decision easier by offering reassurance, experience and genuine warmth. Based in Ramsgate, the home ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Victoria Lodge Care Home
Bent Street, Brierley Hill DY5 1RB 
7.3 4 reviews
Victoria Lodge Care Home, Brierley Hill, West Midlands
"I have had dealings with six care homes in the Dudley area concerning three of my relatives. I would not consider housing anyone in one of…"   Read all 4 reviews
  • from £1,261 / week
  • 63 Rooms
Location Type Care Home

Victoria Lodge Care Home in Brierley Hill, West Midlands is a 63-bed care home offering dementia care, residential care and respite care. Victoria Lodge, near Dudley, is close to local shops and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Benton House
Gattison Lane, Rossington, Doncaster DN11 0NQ 
7 reviews
Benton House, Doncaster, South Yorkshire
"I cannot find enough words to express how wonderful all the staff at Benton House are. They gave alot of care and compassion to my dad…"   Read all 7 reviews
  • from £1,200 / week
  • 34 Rooms
Location Type Care Home

Benton House in Doncaster provides a warm, homely environment where people are supported to live with comfort, dignity and respect. Situated in New Rossington, the home offers residential, nursing, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Ashleigh Court
Chester Road, Gresford, Wrexham LL12 8PP 
1 review
Ashleigh Court, Wrexham, Wrexham
"I have just come back from visiting my mum and decided to take the time to review Ashleigh Court. My mum is 91in mobile and has special…"   Read review
  • from £1,399 / week
  • 50 Rooms
Location Type Care Home

Ashleigh Court is situated in a pleasant, rural location on the outskirts of Wrexham and it easily accessible by public transport. The home can accommodate both married couples and single residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hartford Care Group Ltd Reviews (2167)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.284) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Springfield Park Care Home

from T W (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum got admitted into Springfield Park Care Home at very short notice. The family went and had a look round and it the family was very impressed. The manager came and done a home visit and said they could accommodate her needs and she was in the home within a few weeks lovely. Staff very polite and
nothing is too much you ask for someone and they're there.
Reply from Jenni Laffoley, Head of Marketing at Springfield Park Care HomeThank you for your kind words. We're delighted that your mum was able to settle in quickly and that the family felt confident and welcomed during the process. Our team takes pride in being attentive, polite, and responsive to every need, and it's wonderful to hear that this made a positive difference for your mum and your family.
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Review of

Wantsum Lodge

from J M (Son of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankful.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you so much for your kind words. We're so pleased to hear that your mother feels well cared for, and your appreciation means a great deal to our entire team. It's always our goal to provide compassionate, attentive care to every resident, and we're glad this has made a difference for your family.
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Review of

Primecare

from J K (Niece of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasure to visit my aunt. The staff are always obliging and friendly. We are able to sit in the lounge upstairs (if available) or in the dining room so as not to be in the way of others. The best thing to us is having a member of staff entertaining the residents all day. Brilliant, have visited many
homes but not seen that before. A big plus in my view.
Reply from Jenni Laffoley, Head of Marketing at PrimecareThank you for your lovely review. We're delighted that visiting your aunt is a positive experience and that our team's friendliness and attentiveness make a difference. It's wonderful to hear that you enjoy the activities and entertainment we provide-keeping residents engaged and happy is very important to us.
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Review of

Harlow Hall

from Heather T (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mums first time at a care home having suffered a stroke, Harlow Hall is a friendly and welcoming place, it is like a Boutique Hotel .


The staff are amazing and quickly ascertained mum's quirky ways


There are plenty of Activities and entertainment such as cinema beauty salon, crafts

a sky bar ,garden room & tribute bands .


Sadly, my mum can't join in with some of these activities as she is bedridden and blind, but she can hear what's going on, which she really enjoys listening to

Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for your lovely review. We're delighted that your mum feels welcome at Harlow Hall and that she enjoys being part of the lively atmosphere, even when she can't participate directly in some activities. Our team takes great care to understand each resident's needs and ensure they feel included, valued, and comfortable. Your kind words mean a lot to all of us.
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Review of

Ashgrove

from B B (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Ashgrove nearly 7 years. Myself and the family are very happy with the service. Management, carers, cleaners, kitchen staff, activities and laundry they are all very friendly. Its always spotlessly clean, and my mum says the food is very good too, and its lovely to see all the residents
singing, dancing when they have entertainment they really enjoy themselves. Thank you to each and everyone at Ashgrove for all their hard work and dedication.
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you so much for your wonderful feedback. We're thrilled to hear that your mum has enjoyed her time at Ashgrove over the years and that the care, food, and activities have made a positive impact. Our whole team works hard to create a friendly, clean, and engaging home, and your kind words mean a lot to us. Thank you for taking the time to share your experience.
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Review of

Aldergrove Manor Care Home

from Arthur B (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom currently resides at Aldergrove Manor, I could not ask for better care. They have made her feel welcome from the moment she arrived as well as myself, having never had to deal with care homes before we were both very nervous. Our nerves were put at ease immediately by the Home Manager and Unit
Manager, they were friendly, kind and informative. This is then felt throughout the home, the staff are very friendly and caring, they show compassion and genuine care. The home is clean, well decorated and has a lot of space, there are a lot of rooms available for when more family visit as well as some quieter areas for more secluded visits. The home goes above and beyond to provide that extra bit of care, thank you for everything you do.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. We're delighted that your mom feels so welcome at Aldergrove Manor and that both of you felt supported from the very beginning. It's wonderful to hear that our team's care, compassion, and attention to detail have made a positive difference. Creating a warm, comfortable, and well-equipped environment for residents and their families is very important to us, and your feedback truly means a lot.
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Review of

Hawkhurst House

from D C (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say that Hawkhurst House has made such a positive difference to my 91 year old mother's life. She is incredibly happy there, having made new friends, joining in the many varied activities, and really enjoying both the food and the care she receives. She seems not only happier but also
much more confident.
The staff are friendly and consistently show genuine care and attention in everything they do. It's clear they truly care about the residents.
The rooms are spacious and well equipped, with a TV, a comfortable sitting area, a kitchenette with a fridge (which is very useful), and an en-suite shower room. Mum's room also has patio doors that open onto the garden, which is absolutely lovely.
The management have an open-door policy and are always approachable, which gives great reassurance to families.
I'm so pleased we chose this care home for Mum-it has truly been the making of her..
Reply from Chris Walton-Turner, Manager at Hawkhurst HouseThank you so much for such lovely feedback. We are so pleased your mum has settled in and become a valued and active member of the Hawkhurst House family. We hope the weather begins to improve so she can actually open that patio door, use the garden and keep an eye on our guinea pigs, budgies and finches.
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Review of

Broughton Hall

from David L (Brother of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All experiences are very good.
Reply from Jenni Laffoley, Head of Marketing at Broughton HallThank you for your feedback. We're so glad to hear that your experiences with us have been positive. Your kind words mean a lot to our team.
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Review of

Tegfield House

from M C (Daughter-in-law of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A nice, well cared for home which my mother-in-law seems to feel at home in. The facilities are fine, and there are plenty of quality activities. Our dog is always made welcome. My only complaint is that only the staff can open any external doors, so we are left standing in the cold and rain until they
appear. On busy days this can be a good few minutes.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for your review. We're pleased to hear that your mother-in-law feels at home and that you enjoy our facilities and activities-plus it's always lovely to welcome your dog! We also appreciate your constructive note regarding external doors and will review ways to improve the experience for visitors, especially on busy days. Your feedback helps us continue to make the home welcoming and comfortable for everyone.
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Review of

The Lodge

from Martin H (Son of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in The Lodge nursing home for 5 weeks for end of life care. From the moment mum entered the home she was shown love, care and compassion, also ourselves from every member of staff, nothing was ever too much trouble and always done with a smile. The care was exceptional. Mum was shown the utmost
dignity from entering the home until leaving with the staff forming a guard of honour for her final journey.
Reply from Jenni Laffoley, Head of Marketing at The LodgeThank you for sharing your experience. We are deeply touched by your kind words and feel honored to have been able to care for your mum during such an important time. Providing compassionate, dignified care is at the heart of everything we do, and it means so much to hear that this made a difference for both your mum and your family.
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Review of

Hawkinge House Proactive Assessment Unit

from J T (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience in Hawkinge house could not be any better. Everything is perfect. There's so welcoming. The staff are very friendly and helpful. I couldn't fault it. The food is perfect. Very lovely place, also they make visitors very welcome which is lovely in a difficult time
Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitMany thanks for your review. We are very happy that you have had a positive experience at the PAU.
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Review of

Harlow Hall

from T P (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent was able to take my mum in for respite at very short notice.
She was treated with respect and dignity, and everyone was very helpful and kind.
Thank you.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your kind words! We're delighted we could support your mum on short notice and that she felt respected and cared for. Our team takes great pride in providing compassionate, dignified care, and your feedback means a lot to us. We're always here to help whenever you need us.
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Review of

Primecare

from Angela H (Niece of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming to this care home to visit my aunt regularly and staff are lovely, always have time to chat or sort any requests. My aunt loves it. So many activities should they wish to participate in. Very friendly atmosphere.
Reply from Jenni Laffoley, Marketing Coordinator at PrimecareThank you so much for sharing your experience! We're thrilled to hear that your aunt enjoys her time with us and that our team has been welcoming and attentive. Creating a friendly atmosphere with engaging activities is very important to us, and it's wonderful to know it's making a difference. We really appreciate your kind words!
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Review of

Greenleigh Care Home

from Mia M (Granddaughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been in Greenleigh since march 2024 just after my grandad passed away. The staff there are so caring and will always listen to Nan when she is telling them stories or looking back on memories. They communicate any concerns they have with myself or other family members and keep us updated
with how Nan is doing. They are always welcoming and answer any questions we have.
Reply from Jenni Laffoley, Marketing Coordinator at Greenleigh Care HomeThank you so much for your kind words. We're so glad that your Nan feels supported and cared for at Greenleigh. Listening to her stories and helping her feel valued is very important to us, and we're pleased that our communication with you has been helpful. We really appreciate your kind review
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Review of

Hawkinge House

from Rowena G (Sister of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident since December 2025 to present day.
I want to write and compliment the chef and catering department on the variety and good food. She loves fresh fruit salad and has a bowl daily.
She needs good nutrition to aid her condition and to see her excited to have her meals
and eat them with relish, just shows how good the food has been.
Thank you.
The only negative I have for this care home would be the administrative team that booked the ambulance for my sister, they made many errors, which caused lots of unnecessary stress for my sister and for our family.
Reply from Tara Peacock, Registered Manager LTC at Hawkinge HouseThank you for your lovely review regarding the catering department, I will ensure they receive this positive feedback.
In terms of the administrative team this is a different department to myself but I will pass on your feedback.
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Review of

Hawkinge House

from Denise K (Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been in Hawkinge house for three months.
Thanks to the friendly staff and wonderful food, I know that my recovery has been very positive.
I feel safe, well cared for and valued by the carers who always have a smile which is so important.
The choice and quality of the meals has been fantastic
and the highlight of my day.
Thank you all so much
Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you for your lovely review. I will make sure the staff particularly the kitchen team are made aware of your very positive comments.
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Review of

Bethel House

from Anne B (Wife of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is very homely. It is warm and all the staff, without exception, are kind, patient and caring with even the most difficult resident. He loved the activities particularly
anyone who was singing and would join in with gusto. The chefs provided lovely food everyday and on birthdays they made a cake with candles and everyone would sing to them. The staff also made visitors feel very welcome and there was always a cup of tea. I would be more than pleased to recommend Bethel and its very caring staff to anyone looking at care homes for a relative. Thank you
Reply from Abbey Doyle, Manager at Bethel HouseThank you so much for your kind words. It is lovely your husband felt happy and at home at Bethel house. Also that he enjoyed the activities-especially the singing which we will remember well. It's wonderful to know that you found our team caring and welcoming and that both residents and visitors felt comfortable within our home. Thank you from all of us at Bethel house.
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Review of

Victoria Lodge Care Home

from Jill D (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall extremely happy. If we had to bring something to any of the staffs attention they promptly dealt with it. All of the staff looked happy in their work and showed compassion. The evening our mum passed away/early morning we were treated with compassion and kindness, all of the staff came to see
us today when we cleared mums room to give us their condolences.
Reply from Jenni Laffoley, Marketing Coordinator at Victoria Lodge Care HomeThank you for sharing your experience. We are deeply touched by your kind words and are so glad that our team could support you and your family during such a difficult time. Providing compassionate, attentive care is at the heart of what we do, and it means a great deal to hear that this made a difference. Please know our thoughts remain with you and your family.
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Review of

Aldergrove Manor Care Home

from J W (Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Aldergrove for 3 years, and I cannot fault it. The care I receive is fabulous, and the carers are really friendly and caring. The manager is lovely and goes above and beyond for everyone. The home is clean and spacious, and my room has a beautiful outlook. I am very happy here.
Reply from Jenni Laffoley, Marketing Coordinator at Aldergrove Manor Care HomeThank you so much for your wonderful review! We're delighted to hear that you're happy at Aldergrove and that you feel well cared for by our team. It's great to know that the home, your room, and the support you receive are making a positive difference in your life. Your kind words mean a lot to all of us!
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Review of

Primecare

from David P (Husband of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Primecare for a year now, and in that time she has settled very well. The staff are all very kind and considerate, this has allowed my wife to relax in what is a very calm, homely atmosphere. Her anxiety has eased and she is willing to participate in some of the many and
varied activities. Her room is always clean and tidy and is comfortable with the added bonus of the view onto the garden. The food is excellent with a varied menu (I was fortunate to enjoy Christmas dinner with her). My deepest thanks to everyone.
Reply from Jenni Laffoley, Marketing Coordinator at PrimecareThank you so much for your lovely review. We're delighted to hear that your wife has settled in so well and is enjoying a calm, homely environment and our engaging activities. It's wonderful to know that our team's care, her comfortable room, and our meals are making a positive difference. Your kind words mean a great deal to all of us, and we really appreciate you taking the time to share your experience.
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Awards / Recognitions (9)

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