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Care Homes Owned by Hartford Care Group Ltd

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

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45 Care Homes owned by Hartford Care Group Ltd
Ashgrove

Chester Road, Gresford, Wrexham LL12 8PP 

8.5 10 reviews
"My mother has been a resident at Ashgrove for the past 11 months. She has dementia, and I cannot fault the care and compassion she has been…"   Read all 10 reviews
Location Type Care Home

Ashgrove is located on the outskirts of the vibrant town of Wrexham and can be easily reached by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care… Read more about Ashgrove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • 51 Rooms
Hawkinge House

Hurricane Way, Hawkinge, Folkestone CT18 7SS 

8.4 18 reviews
"Dad has been in long term care on the ground floor for almost nine months. He has a slow form of motor neurone disease and is 85 years old.…"   Read all 18 reviews
Location Type Care Home

Hawkinge House, located in Hawkinge, in Folkestone, is a 60-capacity care home from the portfolio of Harford Care that specialises in a wide range of nursing requirements, while also offering day care to the local community. While pursuing quality… Read more about Hawkinge House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 146 Rooms
Alton Place

Winchester Road, Alton GU34 1UY 

8.3 3 reviews
"Choosing Alton Place for Mum was a big leap of faith in a brand new space and the management. As we were the first resident in the door we…"   Read all 3 reviews
Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, the home features 67 modern en suite bedrooms designed… Read more about Alton Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 67 Rooms
  • from £1,500 / week
Rhosyn Melyn

Cefn Road, Wrexham LL13 9NH 

8.3 5 reviews
"My wife, who was diagnosed with dementia in 2020, became a resident at Rhosyn Melyn after spending some time in the hospital. I was very…"   Read all 5 reviews
Location Type Care Home

Rhosyn Melyn is situated in an ideal location on the outskirts of Wrexham and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best… Read more about Rhosyn Melyn

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 66 Rooms
  • from £1,450 / week
Springfield Park Care Home

Springfield Park, Bolton Road, Rochdale OL11 4RE 

8.2 4 reviews
"My wife Pat has been a resident at Springfield park care home for three years now. I have always felt that all the staff do a marvellous…"   Read all 4 reviews
Location Type Care Home

Springfield Park is located in attractive parklands close to Rochdale and specialises in nursing care for young and elderly physically disabled residents as well as residential care. The attractive property has many period features that include a… Read more about Springfield Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 70 Rooms
  • from £1,273 / week
Hawkinge House Proactive Assessment Unit

1 Hurricane Way, Hawkinge, Folkestone CT18 7SS 

8.1 3 reviews
"All the care staff was excellent in dealing with my mother during her 4-week stay. Special mention to a certain member of staff whose sunny…"   Read all 3 reviews
Location Type Care Home

Hawkinge House Proactive Rehabilitation Unit, PRU for short, is a rehabilitation unit for patients that have been in an acute setting and require further support before returning to their home, either independently, or with a package of care. For most… Read more about Hawkinge House Proactive Assessment Unit

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms
Delves Court

2 Walstead Road, Walsall WS5 4NZ 

8.1 24 reviews
"My aunt for whom I also have LPA was a resident at Delves Ct for over 18 months. At all times she was cared for with respect and dignity by…"   Read all 24 reviews
Location Type Care Home

Delves Court is located on the outskirts of the pleasant town of Walsall and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best… Read more about Delves Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 64 Rooms
  • from £850 / week
Aldergrove Manor Care Home

280a Penn Road, Penn, Wolverhampton WV4 4AD 

8.1 8 reviews
"This care home is fantastic I can not fault it caring staff are brilliant very helpful and friendly the place is spotless clean corridors…"   Read all 8 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 70 Rooms
  • from £1,060 / week
Greenleigh Care Home

219 Wolverhampton Road, Sedgley, Dudley DY3 1QR 

7.8 4 reviews
"Mum was placed in Greenleigh straight from hospital after she had another fall. We realised as a family she was no longer able to live at…"   Read all 4 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 35 Rooms
Ramsgate Care Centre

66/68 Boundary Road, Ramsgate CT11 7NP 

7.8 2 reviews
"After looking into care homes for my mum I stumbled across this wonderful place. Mum has been here since April 25 and settled in so much…"   Read all 2 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 50 Rooms
  • from £1,200 / week
Benton House

Gattison Lane, Rossington, Doncaster DN11 0NQ 

7 reviews
"I cannot find enough words to express how wonderful all the staff at Benton House are. They gave alot of care and compassion to my dad…"   Read all 7 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • 34 Rooms
  • from £1,000 / week
Victoria Lodge Care Home

Bent Street, Brierley Hill DY5 1RB 

3 reviews
"I have had dealings with six care homes in the Dudley area concerning three of my relatives. I would not consider housing anyone in one of…"   Read all 3 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 63 Rooms
  • from £1,261 / week
Ashleigh Court

Chester Road, Gresford, Wrexham LL12 8PP 

1 review
"I have just come back from visiting my mum and decided to take the time to review Ashleigh Court. My mum is 91in mobile and has special…"   Read review
Location Type Care Home

Ashleigh Court is situated in a pleasant, rural location on the outskirts of Wrexham and it easily accessible by public transport. The home can accommodate both married couples and single residents and every effort is made to make residents and their… Read more about Ashleigh Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • 50 Rooms
Broughton Hall

Gatewen Road, New Broughton, Wrexham LL11 6YA 

1 review
"My mum became a resident at Broughton Hall just before Christmas 2017. Since she has been in Broughton Hall I am amazed at how happy and…"   Read review
Location Type Care Home

Broughton Hall is situated just 5 minutes walk from the centre of Broughton and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the… Read more about Broughton Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 35 Rooms
  • from £980 / week
Moorhill

Moorhill Road, West End, Southampton SO30 3AZ 

Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite bedrooms. Conveniently located close to a wide range… Read more about Moorhill

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,500 / week

Hartford Care Group Ltd Reviews (2044)

9.2

Hartford Care Group Ltd has a Group Review Score of 9.2 (9.177) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Reviewer Connection to Hartford Care Group Ltd
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Review of

Newland House

from R B (Husband of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All satisfactory.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Newland HouseThank you for taking the time to write this review. We will pass on your kind words to the team at Newland House.
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Review of

The Elms Care Home

from Maddy G (Sister of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister has broken her leg & required respite care for a period of time. From the moment she arrived the staff have all been so lovely & kind & made us laugh ! Nothing has been too much trouble, especially a male member of staff JJ who sourced a wheelchair & blew the tyre up for her, nothing seemed
to be too much trouble, but peace of mind for her sisters knowing she is in good hands with smiling kind staff every one of you, from the lovely activities lady to the gorgeous little black cat asleep at reception. My sister said the food is also excellent.
Reply from Gill McLean, Deputy Manager at The Elms Care HomeThank you so much for your lovely review. We're delighted to hear that your sister felt welcomed and well cared for during her respite stay. It's wonderful to know that our team helped bring some comfort, kindness, and even a few laughs during what must have been a difficult time for her.
We'll be sure to pass on your special thanks to JJ for his extra support, and we're glad the rest of the team-from our activities staff to our resident cat-helped create a positive experience. Hearing that the food was enjoyed too is the icing on the cake!
It means a great deal to us to know that you and your family felt peace of mind while your sister was with us. We wish her a smooth recovery, and please don't hesitate to reach out if we can support you again in the future.
Warm regards,
The Team
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Review of

Tegfield House

from D L (Wife of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I and my family are very happy that my husband is well and safely cared for at Tegfield. The staff are kind, vigilant and helpful to residents and family alike. We, the family, all have a less anxious life because of them.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Tegfield HouseThank you for taking the time to write this review. It is lovely to hear how the level of care and support your husband receives at Tegfield House eases any anxiety and, as a family you can rest assured he is safe and well cared for. We will pass on your kind words to the team at Tegfield.
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Review of

Stokeleigh

from M M (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stokeleigh was the fourth home I visited and I liked it straight away. It has a friendly and positive attitude. My dad has settled well and all his needs are being met. The staff are lovely and always available to tell me how dad is and if he needs anything. I like that there is a regular hairdresser
and podiatrist available and a variety of daily activities. The management team are very approachable and easily contacted. Having my dad settled and well cared for has given me peace of mind.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at StokeleighThank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your dad receives at Stokeleigh. Its is also great to know how happy you both are with the activities programme and the team are always on hand to answer and questions you may have. Your feedback is greatly appreciated and your kind words will be passed on to the team at Stokeleigh.
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Review of

Hawkinge House

from Mike G (Son of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in long term care on the ground floor for almost nine months. He has a slow form of motor neurone disease and is 85 years old. Since moving into Hawkinge House, the staff have been extremely attentive and caring towards his needs. From the management & admin team, to the nurses, frontline
carers, entertainers, cleaners, chefs and maintenance crew, their experience, professionalism and friendliness towards residents, families and friends is second to none. With Dad's condition continuously worsening, the staff have been proactive in liaising with medical professionals and keeping us informed at every step. I am very pleased that Dad was welcomed into Hawkinge House and the transition was seamless. Although Dad cannot communicate like most residents there is always an underlying sense of friendship & community. We appreciate the hard work that goes into maintaining these standards from day to day and would like to thank the entire team for their ongoing efforts.
Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you for your lovely review of our home. It really is a privilege to care for your father and I know the entire team are committed in providing him with the best care possible. Thank you again.
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Review of

Cotswolds Rise Care Home

from K H (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has resided at Cotswolds Rise Care Home since June 2025. She is treated with compassion and care by all staff. The residents have regular activities to keep them engaged. The food is also superb. Mum was taken to hospital. Special thanks to Poojs (senior carer) for her care and compassion whilst
mum was ill. Pooja also took the time to contact me to keep me updated via mobile.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care HomeThank you for taking the time to write this lovely review. We are pleased to hear how happy you are with the care and support your mum receives at Cotswolds Rise. It is heartwarming to know that during a period of ill health the team kept you informed at all times. We will pass on your kind words to the team at Cotswolds Rise.
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Review of

Cotswolds Rise Care Home

from W L (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit to Margaret. Beautiful place, very impressed with everything and Pooja was very helpful. Margaret seems very happy which is the main thing.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Cotswolds Rise Care HomeThank you for taking the time to write this review. We are delighted to hear how happy your friend is at Cotswolds Rise and that your first visit was very positive. We look forward to welcoming you back. Your kind words will be passed on to the team at Cotswolds Rise.
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Review of

Hawkinge House

from Lisa B (Niece of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff to be friendly and helpful. The standards of hygiene are very high, and I am always kept in touch with how my Uncle is doing. He is not the easiest of residents, but the staff always treat him with respect and dignity. I would highly recommend this home to others and
cannot speak highly enough of the staff.
Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you for taking the time to write such a lovely review. I will ensure I will share this with this with the team.
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Review of

Hawkhurst House PAU

from Claire G (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum originally went to HH for rehabilitation following a hip replacement.


Mum was rehabilitated and now walks really well with a zimmer & receives regular exercise


Mum settled well & we as family including Mum decided HH would be Mums new home


Her care suite is home from home and is surrounded

by some of her furniture & personal items that are precious to her


Staff are attentive, kind, caring & meet Mums needs
Nothing is too much trouble for them


With a choice of home cooked meals, lots of activities tailored to individual needs , regular medication & company, living at HH has been a big benefit to Mums health & wellbeing both mentally & physically
Thanks so much for all you do not only for mum but for the peace of mind we have knowing Mum is so well cared for

Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for your kind and lovely review. It is a pleasure to look after Mum and we all enjoy your family visits as well as mum!
Best wishes
Gail and the PAU team.
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Review of

Newland House

from D S (Son of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for 7 months. It was an awful decision to place her there.
We picked this home having seen others within the Towns boundaries.
The quality of the care is impressive. The food is very good, with a choice each day, perhaps a little too much.
The activities are good. The external
entertainers are different and good
The feedback from staff is very assuring
A Doctor comes in every week. she is better than Mums GP.
The District Nurse, system works well. The foot doctor and the hair dresser are regular
The laundry is a known problem, not the cleaning but the return of clothing to the right person. I have no answer to this other than the families help out a bit.
The Georgian Town House, and its extension works well. The walled and railed garden is secure and safe. The building had a problem around the front door from above, with water ingress, post a cloud burst. It has been fixed after they were let down by "preferred contractors' timewise, local maintenance people may do things quicker and as well
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Newland HouseThank you for taking the time to write this review. We know that choosing a care home for a loved one is a difficult decision so it is lovely to know how happy you are with the care, support and facilities at Newland House. We will pass on your kind words to the team at Newland House.
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Review of

Wantsum Lodge

from U L (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Wantsum Lodge for two months while recovering from a broken pelvis, and we were very pleased with the care she received. Her room was comfortable, and the staff were competent, patient and friendly. They made my mother's visitors feel very welcome.
During her stay, the team arranged
for her medication to be reviewed and for an audiologist and an optician to visit, ensuring her wider health needs were met. On the day she left, they helped her with a shower, gave her an early lunch, and provided two months' medication to take home.
I first visited Wantsum Lodge on a Sunday morning without an appointment, and the staff were happy to show me around. I found the building light, bright and welcoming. Later, when my mother wanted to see the home before moving in, the staff again gave us a full tour.
Most importantly, my mother said she was happy there and enjoyed the food. Overall, she was very well looked after, and we are grateful for all the care and support.
Reply from Kelly Evanson, Office Manager at Wantsum LodgeThank you for your kind words and taking the time to provide this review.
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Review of

Belford House

from Vivian S (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home. All in all, my experience is only positive.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford HouseThank you for taking the time to write this review. |It is lovely to know how welcome you are made to feel when visiting Belford House and how happy you are with the care and support your mum receives. We will pass on your kind words to the team at Belford House.
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Review of

The Laurels & Pine Lodge

from Sarah F (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We always feel like part of a big family. All the staff make our visits a special time. We have a big extended family and all the great grandkids love coming.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at The Laurels & Pine LodgeThank you for taking the time to write this review. It is heart warming to know how welcome you are made to feel when visiting The Laurels & Pine Lodge. We pride ourselves on a family feel across all of Hartford Care and its wonderful to know this is felt when you visit. Your kind words will be passed on to the team.
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Review of

The Laurels & Pine Lodge

from G H (Next of Kin) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have spent much of the past two days in Pine Lodge. During that time I have seen the usual high standard of compassion and care. But what has been amazing and very heart-warming, has been the way the activities have brought joy into the lives of so many of the residents. This morning Sadie, the
Activities Co-ordinator had a table of ladies cackling with laughter over some decorations they were making and later in the day a young pianist led the room in singing, whistling and dancing; he also allowed one of the residents to surprise us all with how well she can play! The joy was palpable.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at The Laurels & Pine LodgeThank you for taking the time to write this review. It is great to hear how pleased you are with the care, support and compassion shown from the team at The Laurels & Pine Lodge. It is especially lovely to hear how happy you are with the activities provided and were able to witness the joy it brings to the residents. We will pass on your kind words to the team at The Laurels & Pine Lodge.
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Review of

Harlow Hall

from J R (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad who suffered a stroke back in July is now a permanent resident in Harlow Hall, as he needs 24 hour care which I am unable to provide for him. It is something we both didn't ever want to happen, but there wasn't really any choice. Dad is very limited as to what he can participate in with the activities,
as he is visually impaired and hard of hearing, but the staff have made him so welcome. He seems to have settled in very well, even though he still thinks at times he's coming home. Harlow Hall is very clean and tidy, and the food is good. Snacks are always available. The carers are absolutely brilliant with my dad, and they tell me it's a pleasure looking after him. That is really nice to hear, as I still feel guilty about having to put him in a care home 5 months later.
I would recommend Harlow Hall to anyone looking for a care home.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Harlow HallThank you for taking the time to write this review. We understand how difficult it can be when a loved one enters a care home and we are so pleased that we were able to alleviate your worries. We are glad to hear how settled your dad is at Harlow Hall and how happy you are with the support he receives and the respect and care shown to him by the team. We will pass on your kind words to all at Harlow Hall.
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Review of

Tegfield House

from J G (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff polite + friendly. If you ask for anything they will help. Laundry is always fresh + cleanliness is perfect.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Tegfield HouseThank you for taking the time to write this review. We are pleased to hear how happy you are with facilities at Tegfield House. We will pass on your kind words to the team at Tegfield House.
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Review of

The Laurels & Pine Lodge

from M S (Nephew of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival I am always greeted with a smile and whoever lets me in makes sure you sign in. Staff are happy to help and answer any questions you may have. Management staff always give you time to discuss any issues. My relative is receiving excellent care and seems content. Thank you to all.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at The Laurels & Pine LodgeThank you for taking the time to write this review. We are happy to hear that you are always made to feel welcome when visiting The Laurels & Pine Lodge, you are happy with the care and support your relative revies and also, any issues or questions you may have are listened to and answered promptly. We will pass on your kind words to the team at The Laurels & Pine Lodge.
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Review of

Springfield Nursing Home

from Leland W (Respite Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing HomeThank you for taking the time to write this review, your kind words will be passed to the team at Springfield.
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Review of

Stokeleigh

from Valerie F (Sister of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are just that - caring and friendly. The entertainment programme is excellent and the whole ambience of the home is professional yet relaxed.
I recommend Stokeliegh Care Home wholeheartedly, .
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at StokeleighThank you for taking the time to write this review. Your kind words will be passed on to the team at Stokeleigh.
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Review of

Bethel House

from B W (Sister-in-law of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister in law resided at Bethel from June 2024 - October 2025. Her needs were unique. All staff at Bethel cared for her in an extremely appropriate and caring manner it was lovely to see her settle in and appreciated staff involvement as appropriate. Care was of the utmost quality, communication
was excellent. Involvement with family members was friendly, professional, welcoming and appropriate. Care for my sister in law and all family members will stay with us for a very long time. Thank you Bethel.
Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Bethel HouseThank you for taking the time to write this review. We are so pleased to hear how happy you are with the care and support your sister in law received whilst at Bethel House. We are also happy to know how welcome you were made to feel as a family. We will pass on your kind words to the team at Bethel House.
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Awards / Recognitions (9)

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