Marchfield House, in Ferndown, provides specialist care for older people with dementia in a safe and caring environment and is staffed by a skilled care team.
The personal preferences of each resident are taken into account and are reflected throughout their care plan, which is person-centred and tailored to meet their individual needs and can include special dietary requirements.
The home's philosophy is to combine effective care with an interesting lifestyle, which...
Marchfield House, in Ferndown, provides specialist care for older people with dementia in a safe and caring environment and is staffed by a skilled care team.
The personal preferences of each resident are taken into account and are reflected throughout their care plan, which is person-centred and tailored to meet their individual needs and can include special dietary requirements.
The home's philosophy is to combine effective care with an interesting lifestyle, which includes many in-house activities and entertainment with a team who have their training and development invested in.
All services are included except for hairdressing, chiropody, newspapers, toiletries and additional continence aids.
The price(s) shown are provided by the care home. Contact Marchfield House for full pricing details and T&Cs.
Contact Marchfield House to confirm what's included and get a personalised quote:
Marchfield House has a Review Score of 8.1 (8.119) out of 10, based on 4 reviews in the last 2 years.
Over all time Marchfield House has 18 reviews.
This home is amazing, my dad is thoroughly spoilt here, he loves it and they love him. could not ask for a better place than this. they are able to meet his needs and he is always happy here and when I take him out for the day he is happy to return.
This home is amazing, my dad is thoroughly spoilt here, he loves it and they love him. could not ask for a better place than this. they are able to meet his needs and he is always happy here and when I take him out for the day he is happy to return.
Thank you so much for your wonderful review. We are delighted to hear that your dad feels happy, supported, and truly at home with us. It means a great deal to our whole team to know he feels well cared for and enjoys returning after days out. We feel very lucky to be part of his life, and your kind words are greatly appreciated. Thank you for taking the time to share your experience.
Amazing staff, always willing to go the extra mile to help, beautifully clean rooms and communal areas. I have always felt part of a bigger family when visiting, my mum is happy and settled. Just great.
Amazing staff, always willing to go the extra mile to help, beautifully clean rooms and communal areas. I have always felt part of a bigger family when visiting, my mum is happy and settled. Just great.
Thank you so much for your wonderful review. Were delighted to hear that you feel welcomed and part of our extended family when visiting. Our team works hard to create a warm, supportive environment, so knowing that this has made a positive difference to you and your mum means a great deal to us....
Thank you so much for your wonderful review. Were delighted to hear that you feel welcomed and part of our extended family when visiting. Our team works hard to create a warm, supportive environment, so knowing that this has made a positive difference to you and your mum means a great deal to us. Were also pleased that youve noticed the cleanliness of our rooms and communal areas, as maintaining a high standard is very important to us.
Thank you again for your kind words and for taking the time to share your experience.
My dad's keep is...
Communication is poor.
Thank you for taking the time to leave a review. We take all feedback seriously, though we are disappointed to read these concerns publicly as they have not been raised with management directly. Please could you contact the management team so we can discuss these matters in detail, review your...
Thank you for taking the time to leave a review. We take all feedback seriously, though we are disappointed to read these concerns publicly as they have not been raised with management directly. Please could you contact the management team so we can discuss these matters in detail, review your father's care plan, and ensure that both he and you feel properly supported. Your comments about food quality and the use of snacks will also be reviewed. Residents with dementia can require frequent small snacks for comfort and nutritional stability, and this is never used to replace proper, balanced meals. Regarding your father's clothing and personal care: this is something we monitor daily, so we are concerned to hear that you feel his appearance has been poor. If items have gone missing or he has not been dressed appropriately, we need to look into this immediately. Without having been made aware earlier, we have not had the opportunity to investigate or put corrective action in place.
I am happy with the way that Michael is being looked after. He receives lots of attention and always looks clean and well cared for and when I visit Michael I am always made welcome and feel very comfortable.
I am happy with the way that Michael is being looked after. He receives lots of attention and always looks clean and well cared for and when I visit Michael I am always made welcome and feel very comfortable.
Thank you so much for your kind words. I will pass this on to the team. We are very pleased to hear that you feel comfortable when you visit Michael and that you are happy with the care he is receiving. Our team is committed to providing him with the attention and support he needs, ensuring he...
Thank you so much for your kind words. I will pass this on to the team. We are very pleased to hear that you feel comfortable when you visit Michael and that you are happy with the care he is receiving. Our team is committed to providing him with the attention and support he needs, ensuring he feels well cared for every day. Please always feel welcome to reach out if you have any questions or if there is anything more we can do to support both you and Michael."
The care and respect shown by the staff in general was greatly appreciated. Thank you all.
The care and respect shown by the staff in general was greatly appreciated. Thank you all.
Thank you so much for your kind words and for taking the time to review the home. We greatly appreciate your feedback so that we are able to continue to offer the best service possible. I will pass this on to the staff. We are so pleased that you and your family felt supported during this time.
I would also like to say thank you for all the teams' support & care for me and my sister for the 5 & a half...
I would also like to say thank you for all the teams' support & care for me and my sister for the 5 & a half days we stayed with Mum to see her on her journey. They were really lovely.
My father has been a resident for over three years and in all that time I have felt he has been treated with care, dignity and love. All the carers are exceptionally hard-working and I get the impression that for all of them this is not just a job for them, they genuinely care for all of the...
My father has been a resident for over three years and in all that time I have felt he has been treated with care, dignity and love. All the carers are exceptionally hard-working and I get the impression that for all of them this is not just a job for them, they genuinely care for all of the residents. As for most relatives, the decision for a loved one to go into a care home is not an easy one to accept, however with Marchfield House they have made the experience an easier one for all of the family. Knowing how well looked after my dad is really helps the situation for all.
Thank you for your great review, we pride ourselves on giving the best care possible and look at this as the resident's home we are working in.
All the staff are very professional, dedicated, caring, friendly and helpful. The managemant are brilliant and take on duties over and above their rolls. I am extremely confident regarding the care my husband is getting.
All the staff are very professional, dedicated, caring, friendly and helpful. The managemant are brilliant and take on duties over and above their rolls. I am extremely confident regarding the care my husband is getting.
Thank you for your kind words, all our residents are important to us and we like to think they are always happy within our home. We all find it our pleasure to care for them and working in their home environment.
I can highly recommend the staff for their support for me as a daughter, and the care given to my mother since she has been a resident at the home. I think you should all receive medals for the work that you do!
I can highly recommend the staff for their support for me as a daughter, and the care given to my mother since she has been a resident at the home. I think you should all receive medals for the work that you do!
Thank you for your fantastic review, it has been a pleasure looking after your mum over the last two years. I will pass on your kind words to all the staff.
I always come away feeling that my partner is well cared for and treated with dignity. All the staff are amazing. They are always calm and ready to help him or me when I am there. My only complaint is that his things go missing but that I am sure is mainly down to him.
I always come away feeling that my partner is well cared for and treated with dignity. All the staff are amazing. They are always calm and ready to help him or me when I am there. My only complaint is that his things go missing but that I am sure is mainly down to him.
Thank you for your great review, Patricia, we enjoy having him as part of our home. I will pass on your kind words to all the staff.
What an excellent care home. Mum was there 3 years, and her care was exemplary. The care and support to us, as her family, was fantastic.
What an excellent care home. Mum was there 3 years, and her care was exemplary. The care and support to us, as her family, was fantastic.
I would like to thank all the wonderful staff for the excellent care and compassion shown to my husband during his stay with you. You are all angels. A real home from home.
I would like to thank all the wonderful staff for the excellent care and compassion shown to my husband during his stay with you. You are all angels. A real home from home.
Thank you so much, Penny, for your wonderful review. It was a pleasure to look after your husband while he was with us.
Take careSharon Halifax
I found the overall standard and support given to my mother- in- law excellent. The staff couldn't do enough for her. The food was lovely as well as the facilities. She had a great room with an en suite and it was clean and tidy. Each day there were activities for her to take part in if she wanted...
I found the overall standard and support given to my mother- in- law excellent. The staff couldn't do enough for her. The food was lovely as well as the facilities. She had a great room with an en suite and it was clean and tidy. Each day there were activities for her to take part in if she wanted to but it was always her choice. The manager was very nice and was always there to explain things to us and kept us informed about everything to do with mums care.
Our family have always greatly appreciated the wonderful care that Marchfield House has given to my grandmother. She was extremely well looked after and we know she enjoyed her time there. Granny recently passed away but the family have fond memories of her at Marchfield House and we feel she was...
Our family have always greatly appreciated the wonderful care that Marchfield House has given to my grandmother. She was extremely well looked after and we know she enjoyed her time there. Granny recently passed away but the family have fond memories of her at Marchfield House and we feel she was in safe hands and that her needs were being met. Staff often going above and beyond their call of duty to assist her in daily care activities. I know she enjoyed the food as she was a lover of all things home made and I must admit I always timed my visits for afternoon tea and cakes as they were especially good. Our family has nothing but the highest praise for all at Marchfield House.
My father has lived here for the last six months, he settled well due to the time and reassurance given to him by the staff and management. The home is always welcoming and extremely clean. Everyone treats my father as if he is theirs as well. I have seen his confidence and well being increase...
My father has lived here for the last six months, he settled well due to the time and reassurance given to him by the staff and management. The home is always welcoming and extremely clean. Everyone treats my father as if he is theirs as well. I have seen his confidence and well being increase ten-fold.
The staff at the home were always very warm and welcoming, discussing issues relating to my mother at all times. They treated her with kindness and dignity at all times, and provided her with the care that suited her needs at all times. Because of her dementia she could be quiet difficult to deal...
The staff at the home were always very warm and welcoming, discussing issues relating to my mother at all times. They treated her with kindness and dignity at all times, and provided her with the care that suited her needs at all times. Because of her dementia she could be quiet difficult to deal with but they always managed to achieve everything with kindness and humour that left her smiling.
My sister needs specialised care due to her level of dementia. The staff are kind and caring, they understand her daily struggle with communication and her frustrations. I cannot thank her carers enough for their support, especially in her last few days.
My sister needs specialised care due to her level of dementia. The staff are kind and caring, they understand her daily struggle with communication and her frustrations. I cannot thank her carers enough for their support, especially in her last few days.
My aunt went into Marchfield house for respite, enjoyed it so much she decided to stay, since her memory and cognition has deteriorated it is nice to know she is being cared for in a respectful and dignified manner by staff who appear to know the true meaning of person centred. My family and I are...
My aunt went into Marchfield house for respite, enjoyed it so much she decided to stay, since her memory and cognition has deteriorated it is nice to know she is being cared for in a respectful and dignified manner by staff who appear to know the true meaning of person centred. My family and I are always made to feel welcome and tea/coffee is always flowing.
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Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 28 Single Rooms.
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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