






Marchfield House, in Ferndown, provides specialist care for older people with dementia in a safe and caring environment and is staffed by a skilled care team.
The personal preferences of each resident are taken into account and are reflected throughout their care plan, which is person-centred and tailored to meet their individual needs and can include special dietary requirements.
The home's philosophy is to combine effective care with an interesting lifestyle, which...
Care Provided by Marchfield House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All services are included except for hairdressing, chiropody, newspapers, toiletries and additional continence aids.
The price(s) shown are provided by the care home. Contact Marchfield House for full pricing details and T&Cs.
Contact Marchfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Southey Care Ltd
- Private Owned
Person in charge
- Sharon Halifax (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (28)
Visiting
- Marchfield House operates an open door policy with regards to visiting hours. It is normally advised to avoid busy times such as meal times. The hours between 10am and 4pm are best to be able to speak to the manager. Or feel free to make an appointment.
Parking
- On site
Marchfield House Reviews (18)
Marchfield House has a Review Score of 8.1 (8.119) out of 10, based on 4 reviews in the last 2 years.
Over all time Marchfield House has 18 reviews.
This home is amazing, my dad is thoroughly spoilt here, he loves it and they love him. could not ask for a better place than this. they are able to meet his needs and he is always happy here and when I take him out for the day he is happy to return.
Thank you so much for your wonderful review. We are delighted to hear that your dad feels happy, supported, and truly at home with us. It means a great deal to our whole team to know he feels well cared for and enjoys returning after days out. We feel very lucky to be part of his life, and your kind words are greatly appreciated. Thank you for taking the time to share your experience.
Amazing staff, always willing to go the extra mile to help, beautifully clean rooms and communal areas. I have always felt part of a bigger family when visiting, my mum is happy and settled. Just great.
Thank you so much for your wonderful review. Were delighted to hear that you feel welcomed and part of our extended family when visiting. Our team works hard to create a warm, supportive environment, so knowing that this has made a positive difference to you and your mum means a great deal to us....
I am disappointed with the standard of food, and the residents seem to get fed a lot of biscuits to keep them occupied.
My dad's keep is poor, and never seems to be wearing many of his own clothes, especially anything on his feet.
Communication is poor.
Thank you for taking the time to leave a review. We take all feedback seriously, though we are disappointed to read these concerns publicly as they have not been raised with management directly. Please could you contact the management team so we can discuss these matters in detail, review your...
I am happy with the way that Michael is being looked after. He receives lots of attention and always looks clean and well cared for and when I visit Michael I am always made welcome and feel very comfortable.
Thank you so much for your kind words. I will pass this on to the team. We are very pleased to hear that you feel comfortable when you visit Michael and that you are happy with the care he is receiving. Our team is committed to providing him with the attention and support he needs, ensuring he...
The care and respect shown by the staff in general was greatly appreciated. Thank you all.
Thank you so much for your kind words and for taking the time to review the home. We greatly appreciate your feedback so that we are able to continue to offer the best service possible. I will pass this on to the staff. We are so pleased that you and your family felt supported during this time.
I would also like to say thank you for all the teams' support & care for me and my sister for the 5 & a half days we stayed with Mum to see her on her journey. They were really lovely.
My father has been a resident for over three years and in all that time I have felt he has been treated with care, dignity and love. All the carers are exceptionally hard-working and I get the impression that for all of them this is not just a job for them, they genuinely care for all of the residents. As for most relatives, the decision for a loved one to go into a care home is not an easy one to accept, however with Marchfield House they have made the experience an easier one for all of the family. Knowing how well looked after my dad is really helps the situation for all.
Thank you for your great review, we pride ourselves on giving the best care possible and look at this as the resident's home we are working in.
All the staff are very professional, dedicated, caring, friendly and helpful. The managemant are brilliant and take on duties over and above their rolls. I am extremely confident regarding the care my husband is getting.
Thank you for your kind words, all our residents are important to us and we like to think they are always happy within our home. We all find it our pleasure to care for them and working in their home environment.
I can highly recommend the staff for their support for me as a daughter, and the care given to my mother since she has been a resident at the home. I think you should all receive medals for the work that you do!
Thank you for your fantastic review, it has been a pleasure looking after your mum over the last two years. I will pass on your kind words to all the staff.
I always come away feeling that my partner is well cared for and treated with dignity. All the staff are amazing. They are always calm and ready to help him or me when I am there. My only complaint is that his things go missing but that I am sure is mainly down to him.
Thank you for your great review, Patricia, we enjoy having him as part of our home. I will pass on your kind words to all the staff.
What an excellent care home. Mum was there 3 years, and her care was exemplary. The care and support to us, as her family, was fantastic.
I would like to thank all the wonderful staff for the excellent care and compassion shown to my husband during his stay with you. You are all angels. A real home from home.
Thank you so much, Penny, for your wonderful review. It was a pleasure to look after your husband while he was with us.
Take careSharon Halifax
I found the overall standard and support given to my mother- in- law excellent. The staff couldn't do enough for her. The food was lovely as well as the facilities. She had a great room with an en suite and it was clean and tidy. Each day there were activities for her to take part in if she wanted to but it was always her choice. The manager was very nice and was always there to explain things to us and kept us informed about everything to do with mums care.
Our family have always greatly appreciated the wonderful care that Marchfield House has given to my grandmother. She was extremely well looked after and we know she enjoyed her time there. Granny recently passed away but the family have fond memories of her at Marchfield House and we feel she was in safe hands and that her needs were being met. Staff often going above and beyond their call of duty to assist her in daily care activities. I know she enjoyed the food as she was a lover of all things home made and I must admit I always timed my visits for afternoon tea and cakes as they were especially good. Our family has nothing but the highest praise for all at Marchfield House.
My father has lived here for the last six months, he settled well due to the time and reassurance given to him by the staff and management. The home is always welcoming and extremely clean. Everyone treats my father as if he is theirs as well. I have seen his confidence and well being increase ten-fold.
The staff at the home were always very warm and welcoming, discussing issues relating to my mother at all times. They treated her with kindness and dignity at all times, and provided her with the care that suited her needs at all times. Because of her dementia she could be quiet difficult to deal with but they always managed to achieve everything with kindness and humour that left her smiling.
My sister needs specialised care due to her level of dementia. The staff are kind and caring, they understand her daily struggle with communication and her frustrations. I cannot thank her carers enough for their support, especially in her last few days.
My aunt went into Marchfield house for respite, enjoyed it so much she decided to stay, since her memory and cognition has deteriorated it is nice to know she is being cared for in a respectful and dignified manner by staff who appear to know the true meaning of person centred. My family and I are always made to feel welcome and tea/coffee is always flowing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 June 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marchfield House.
There are no upcoming events for Marchfield House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Marchfield House.
Accreditations
There are no accreditations posted yet for Marchfield House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Marchfield House
What types of Care is Marchfield House registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Marchfield House have?
There are 28 Single Rooms.
What are the Facilities & Services at Marchfield House?
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Marchfield House to the centre of Ferndown?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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