Search...

Marchfield House

434 Ringwood Road, Ferndown, Dorset BH22 9AY
Marchfield House Logo
Jobs
Marchfield House logo
Marchfield House, Ferndown
Marchfield House, Ferndown
Marchfield House, Ferndown

Marchfield House, in Ferndown, provides specialist care for older people with dementia in a safe and caring environment and is staffed by a skilled care team.

The personal preferences of each resident are taken into account and are reflected throughout their care plan, which is person-centred and tailored to meet their individual needs and can include special dietary requirements.

The home's philosophy is to combine effective care with an interesting lifestyle, which...  

Care Provided by Marchfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,500 - £1,800N/A

All services are included except for hairdressing, chiropody, newspapers, toiletries and additional continence aids.

Contact Marchfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sharon Halifax (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (28)

Visiting

  • Marchfield House operates an open door policy with regards to visiting hours. It is normally advised to avoid busy times such as meal times. The hours between 10am and 4pm are best to be able to speak to the manager. Or feel free to make an appointment.

Parking

  • On site

Marchfield House Reviews (18)

Submit a Review
8.1

Marchfield House has a Review Score of 8.1 (8.119) out of 10, based on 4 reviews in the last 2 years. Over all time Marchfield House has 18 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Marchfield House
Loading...
Showing 18 reviews matching selected criteria
Review from Jacquie T (Daughter of Resident) published on 10 December 2025 Submitted via Website
Overall Experience

This home is amazing, my dad is thoroughly spoilt here, he loves it and they love him. could not ask for a better place than this. they are able to meet his needs and he is always happy here and when I take him out for the day he is happy to return.

Reply from Amanda Gardiner, Owner at Marchfield House

Thank you so much for your wonderful review. We are delighted to hear that your dad feels happy, supported, and truly at home with us. It means a great deal to our whole team to know he feels well cared for and enjoys returning after days out. We feel very lucky to be part of his life, and your kind words are greatly appreciated. Thank you for taking the time to share your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

Amazing staff, always willing to go the extra mile to help, beautifully clean rooms and communal areas. I have always felt part of a bigger family when visiting, my mum is happy and settled. Just great.

Reply from Amanda Gardiner, Owner at Marchfield House

Thank you so much for your wonderful review. Were delighted to hear that you feel welcomed and part of our extended family when visiting. Our team works hard to create a warm, supportive environment, so knowing that this has made a positive difference to you and your mum means a great deal to us....  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Daughter of Resident) published on 5 December 2025 Submitted via Website
Overall Experience
In general, the staff are very friendly, although not that easy to connect with. If I find them hard to communicate with then I am sure the residents must.
I am disappointed with the standard of food, and the residents seem to get fed a lot of biscuits to keep them occupied.
My dad's keep is poor, and never seems to be wearing many of his own clothes, especially anything on his feet.

Communication is poor.

Reply from Amanda Gardiner, Owner at Marchfield House

Thank you for taking the time to leave a review. We take all feedback seriously, though we are disappointed to read these concerns publicly as they have not been raised with management directly. Please could you contact the management team so we can discuss these matters in detail, review your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine W (Wife of Resident) published on 26 September 2025 Submitted via Postal Card
Overall Experience

I am happy with the way that Michael is being looked after. He receives lots of attention and always looks clean and well cared for and when I visit Michael I am always made welcome and feel very comfortable.

Reply from Amanda Gardiner, Owner at Marchfield House

Thank you so much for your kind words. I will pass this on to the team. We are very pleased to hear that you feel comfortable when you visit Michael and that you are happy with the care he is receiving. Our team is committed to providing him with the attention and support he needs, ensuring he...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris T (Son of Resident) published on 4 December 2023 Submitted via Website
Overall Experience
I cannot commend the management and staff enough regarding the high level of care, attention to detail and support shown to my mother over the period of months that she was looked after at Marchfield House.

The care and respect shown by the staff in general was greatly appreciated. Thank you all.

Reply from Mrs Amanda Gardiner, Owner at Marchfield House

Thank you so much for your kind words and for taking the time to review the home. We greatly appreciate your feedback so that we are able to continue to offer the best service possible. I will pass this on to the staff. We are so pleased that you and your family felt supported during this time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley N (Daughter of Resident) published on 16 November 2023 Submitted via Website
Overall Experience
We would like to say an individual thank you to every member of the Marchfield team, who without exception have done an amazing job of looking after Mum for the last six & a half years.

I would also like to say thank you for all the teams' support & care for me and my sister for the 5 & a half days we stayed with Mum to see her on her journey. They were really lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lisa H (Daughter of Resident) published on 14 July 2022 Submitted via Website
Overall Experience

My father has been a resident for over three years and in all that time I have felt he has been treated with care, dignity and love. All the carers are exceptionally hard-working and I get the impression that for all of them this is not just a job for them, they genuinely care for all of the residents. As for most relatives, the decision for a loved one to go into a care home is not an easy one to accept, however with Marchfield House they have made the experience an easier one for all of the family. Knowing how well looked after my dad is really helps the situation for all.

Reply from Sharon Halifax, Manager at Marchfield House

Thank you for your great review, we pride ourselves on giving the best care possible and look at this as the resident's home we are working in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Heather S (Wife of Resident) published on 24 June 2022 Submitted via Website
Overall Experience

All the staff are very professional, dedicated, caring, friendly and helpful. The managemant are brilliant and take on duties over and above their rolls. I am extremely confident regarding the care my husband is getting.

Reply from Sharon Halifax, Manager at Marchfield House

Thank you for your kind words, all our residents are important to us and we like to think they are always happy within our home. We all find it our pleasure to care for them and working in their home environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sara R (Daughter of Resident) published on 16 June 2022 Submitted via Website
Overall Experience

I can highly recommend the staff for their support for me as a daughter, and the care given to my mother since she has been a resident at the home. I think you should all receive medals for the work that you do!

Reply from Sharon Halifax, Manager at Marchfield House

Thank you for your fantastic review, it has been a pleasure looking after your mum over the last two years. I will pass on your kind words to all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia D (Partner of Resident) published on 16 June 2022 Submitted via Website
Overall Experience

I always come away feeling that my partner is well cared for and treated with dignity. All the staff are amazing. They are always calm and ready to help him or me when I am there. My only complaint is that his things go missing but that I am sure is mainly down to him.

Reply from Sharon Halifax, Manager at Marchfield House

Thank you for your great review, Patricia, we enjoy having him as part of our home. I will pass on your kind words to all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S H (Daughter of Resident) published on 26 March 2020 Submitted via Postal Card
Overall Experience

What an excellent care home. Mum was there 3 years, and her care was exemplary. The care and support to us, as her family, was fantastic.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny V (Wife of Resident) published on 6 June 2018 Submitted via Website
Overall Experience

I would like to thank all the wonderful staff for the excellent care and compassion shown to my husband during his stay with you. You are all angels. A real home from home.

Reply from Sharon Halifax, Manager at Marchfield House

Thank you so much, Penny, for your wonderful review. It was a pleasure to look after your husband while he was with us.

Take care

Sharon Halifax

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon L (Daughter-in-law of Resident) published on 13 May 2016 Submitted via Postal Card
Overall Experience

I found the overall standard and support given to my mother- in- law excellent. The staff couldn't do enough for her. The food was lovely as well as the facilities. She had a great room with an en suite and it was clean and tidy. Each day there were activities for her to take part in if she wanted to but it was always her choice. The manager was very nice and was always there to explain things to us and kept us informed about everything to do with mums care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alica W (Granddaughter of Resident) published on 13 May 2016 Submitted via Postal Card
Overall Experience

Our family have always greatly appreciated the wonderful care that Marchfield House has given to my grandmother. She was extremely well looked after and we know she enjoyed her time there. Granny recently passed away but the family have fond memories of her at Marchfield House and we feel she was in safe hands and that her needs were being met. Staff often going above and beyond their call of duty to assist her in daily care activities. I know she enjoyed the food as she was a lover of all things home made and I must admit I always timed my visits for afternoon tea and cakes as they were especially good. Our family has nothing but the highest praise for all at Marchfield House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rainey G (Daughter of Resident) published on 10 April 2016 Submitted via Postal Card
Overall Experience

My father has lived here for the last six months, he settled well due to the time and reassurance given to him by the staff and management. The home is always welcoming and extremely clean. Everyone treats my father as if he is theirs as well. I have seen his confidence and well being increase ten-fold.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris M (Daughter of Resident) published on 7 April 2016 Submitted via Postal Card
Overall Experience

The staff at the home were always very warm and welcoming, discussing issues relating to my mother at all times. They treated her with kindness and dignity at all times, and provided her with the care that suited her needs at all times. Because of her dementia she could be quiet difficult to deal with but they always managed to achieve everything with kindness and humour that left her smiling.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen M (Sister of Resident) published on 7 April 2016 Submitted via Postal Card
Overall Experience

My sister needs specialised care due to her level of dementia. The staff are kind and caring, they understand her daily struggle with communication and her frustrations. I cannot thank her carers enough for their support, especially in her last few days.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin H (Nephew of Resident) published on 18 March 2016 Submitted via Website
Overall Experience

My aunt went into Marchfield house for respite, enjoyed it so much she decided to stay, since her memory and cognition has deteriorated it is nice to know she is being cared for in a respectful and dignified manner by staff who appear to know the true meaning of person centred. My family and I are always made to feel welcome and tea/coffee is always flowing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 June 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Marchfield House.

Upcoming Events

There are no upcoming events for Marchfield House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Marchfield House.

Accreditations

There are no accreditations posted yet for Marchfield House.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Marchfield House

What types of Care is Marchfield House registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marchfield House have?

There are 28 Single Rooms.

What are the Facilities & Services at Marchfield House?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Marchfield House to the centre of Ferndown?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marchfield House to verify any information. View our terms and conditions. Marchfield House has an Enhanced Service -more info.