Beaufort Park Retirement Village

Both my mother and my step father, were really struggling at home, even with carers TDS, they were under under weight, both looked un kept, mum had pressure sores on her sacrum, they had become withdrawn and were really unable to cope with living at home and together, when we visited them at home, Gordon would not speak to us, he just sat a cried, mum just kept on repeating that she was depressed, she sat by a window, and had not left the house for a year. When we visited them in Beaufort house care home a couple of weeks ago, we were so impressed, Gordon looked relaxed and we could see that he had definitely put weight on, we had good conversations with him and mum, mum had also put weight on and looked really well, she also was able to hold a good conversation, they both said that they had been out on several trips and lunches out to the Garden centre, they were unable to get out at home, due to mums mobility and Gordon getting lost several times.

We would like to thank the staff.

Holly

Thank you to all the staff for making Mum happy and loving life again.

Nan has improved both physically (now walking compared to when she arrived) & mentally with her alzheimers. She loves all the different activities & outings available. Thank you for all your care.

Parking is easy.

A beautiful + spacious environment with extensive + well-kept gardens, which is made very welcoming by the excellent team of dedicated staff. All aspects of care are carefully considered in order to make the homelife of the resident very acceptable. Both the physical and emotional comfort is adressed in an empathic and comprehensive manner which is delivered in a consistent and practical way - after taking the residents wishes into account. Attention to diet + wellbeing are all well catered for and health issues are dealt with promptly and with the appropriate interventions from G.P., if required, in a timely way. I highly recommend Beaufort House.

The home and staff are very caring unfortunately there are not enough of them for a rapid response. A most notable thing here is you cannot smell urine, wonderful. In all the home I've been in that was a noticable aroma!

My husband and I visited my aunt on 17th March and whilst sitting chatting to her in the dining room, she started gasping for breath. I alerted Beaufort staff, who were absolutely amazing, managing to bring my aunt round. An ambulance was called immediately and while we were waiting the Beaufort staff were so caring towards my aunt, whom they put into the recovery position on advice. The paramedics were excellent and my aunt was now asleep in a wheelchair. The Beaufort staff were so attentive throughout and were advised that a GP would visit. My aunt was then moved to another lounge and made very comfortable, whilst being monitored. We visited the next morning to find my aunt much recovered and I cannot thank the Beaufort staff enough for all their care and compassion, not only throughout this emergency but everyday.

Staff not consistent with family members.

We are so lucky to have found this absolute gem of a care home that treats my partner's father with enormous respect and always encourages him to join in with the activities. He has mild dementia and is not always keen to leave the safety of his room, but when he does do so, he is noted as the life and soul of the party. Contrast this with his last care home where he was left in his room 24/7 with little or no interaction with others as well as eating all his (unappetising) meals in his room. Beaufort House has a lovely communal dining area where residents are encouraged to sit with each other to share their meals. There are several rooms to relax in each with its own facilities such as TV or craft tables.

The staff were very kind and supportive when my mother was on end-of-life care. They were very professional and caring through what was a difficult time. Prior to that, last week, the staff always seemed kind and caring towards the residents.