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St Cecilia Care Home Ltd

1 Hitchen Lane, Shepton Mallet, Somerset BA4 5TZ
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St Cecilia Care Home Ltd, Shepton Mallet
St Cecilia Care Home Ltd, Shepton Mallet
St Cecilia Care Home Ltd, Shepton Mallet

St. Cecilia Care Home is a specialised residential care home caring for residents with residential dementia care needs. They are a locally owned, family business. A short distance from the centre of Shepton Mallet makes it ideal for excursions and shopping trips. Shepton Mallet is an old market town still operating a market every third Sunday of the month.

There are 17 single bedrooms, all being a comfortable size and tastefully...  

Care Provided by St Cecilia Care Home Ltd

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact St Cecilia Care Home Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracy Woolfrey(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (17)

Visiting

  • St Cecilia is a locally owned, family-run business offering specialist dementia care including day care and long or short term care. Their Home Manager, Tracy, is very friendly and always happy for visitors to call or drop in.

Parking

  • They provide parking on site and there is also road-side parking available in the immediate vicinity of the home.

St Cecilia Care Home Ltd Reviews (14)

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8.4

St Cecilia Care Home Ltd has a Review Score of 8.4 (8.421) out of 10, based on 2 reviews in the last 2 years. Over all time St Cecilia Care Home Ltd has 14 reviews.

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Review from Jane M (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience
My Mum has been at St Cecilia's care home for nearly 3 years now. The staff are always so welcoming, friendly, helpful and supportive. The manager has been so good helping me with getting direct payment sorted for mum, answering any queries I have. She has a good relationship with the staff which is reflected in the care given and atmosphere in the home.
Mum is really well cared for and treated with dignity and respect. She is included in everything that is happening but takes part only if she wants to be. They respect her wishes but always make sure she is safe and comfortable even if she has chosen to have a lazy day in bed. Mum has a lovely room which she is very happy in and really enjoys the food.
She is as happy as she can be.

Thank you to everyone at Cecilia's.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

Thank you for your kind review, I will share your comments with the Team

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Review from Cathy M (Wife of Resident) published on 14 August 2024 Submitted via Website
Overall Experience
My husband has been permanently living in St Cecilia's since June.
I looked at several homes but this one felt the right one with its homely feel and friendly staff and because I had worked in care I wanted to ensure that that was more important that he would get the care he needed!
The staff are fabulous giving the care needed. Visitors are welcomed and included. There was recently an open day BBQ for residents and families with music which was a great way of getting to know other residents' families etc.
The manager has a good relationship with the staff with support and respect which is reflected in the care given and atmosphere in the home.

Although I am the wife of a resident in St Cecilia's I feel supported by the lovely staff. Keep up the good care.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

Thank you for taking the time to express your feedback, it is very much appreciated and valued which I will pass on to the team. I am very pleased that you feel supported by all of the team, as I know at times, it has been difficult for you with the transition of your husband going into full-time care.

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Review from S L (Daughter of Resident) published on 16 July 2024 Submitted via Website
Overall Experience
My Mum who has Alzheimer's has been using this facility first as a day visitor and for respite care, then as her care needs increased, as a resident.
The manager, along with her team, are wonderful with Mum. The whole team engage with the residents and the staff's cheerful attitude gives a happy atmosphere which is clearly visible when I visit Mum.

Mum is happy at St Cecelia's and joins in with all the activities. The whole team are professional and diligent with the care they provide to Mum, and they do it with smiles, hugs and kindness. Thank you to everyone at St Cecelia's.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

It is very much appreciated that you have taken the time to write a review reflecting and sharing your experience with the Team at St Cecilia. I will pass the information onto the team. Thank you.

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Review from John H (Son of Resident) published on 13 June 2024 Submitted via Website
Overall Experience

My Mum came to St Cecilia's after a fall at her house earlier this year followed by some weeks in Yeovil Hospital. St Cecilia's manager made Mum very welcome and has been very kind to Mum and her family ever since. The staff are also very kind and helpful. Mum has a beautiful bedroom which she feels very 'at home' in. She can join the other residents in the lounge when she wants to and has very tasty meals in the dining room. The atmosphere at St Cecilia's is very relaxed which is important for someone like Mum who can be over-anxious. The manager keeps us all well-informed, and the rooms are always clean and tidy. Today (5/5/24), there was a special open day with a barbecue and drinks in the beautiful garden: the homemade trifle was a highlight!

Reply from Bonnie Frear, Quality Assurance Manager at St Cecilia Care Home Ltd

Thank you very much for your kind words and for taking the time to review St Cecilia Care Home. It is our pleasure to care for your mum. Glad you enjoyed the trifle!

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Review from L W (Daughter of Resident) published on 1 May 2024 Submitted via Website
Overall Experience

My father who has Alzheimer's has been using this facility for 2 years now. He has weekly day respite and occasional overnight respite care. The manager and her team are wonderful with Dad. He always comes away happy. They tell me how his day has been and his activities. The team are so good with Dad. There are places closer to me but here Dad enjoys his once-weekly day care and his occasional overnight stays. Thank you to everyone at St Celia’s.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

It really does mean so much to myself and the team for you to take the time to write a review on your father's daycare. I will share your comments with the team. Thank you.

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Review from Brenda B (Friend of Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience

My friend is hard work but the girls manage him well. He seems to be quite happy here.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

Thank you for taking the time to write a review. I will share it with the team.

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Review from E B (Granddaughter of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

Friendly staff, happy we know he’s safe there. He settled in very well and very clean and tidy, his room is a perfect size. They are very well cared for, the manager is excellent and very friendly.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

Thank you for taking the time to review St Cecilia, it's a pleasure to welcome you all into the home. I will share your comments with the staff.

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Review from G F (Sister of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience
St Cecilia Care Home is a very nice, friendly place to visit.

Residents are treated with respect.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

It is very much appreciated that you have taken the time to write a review. I will share your review with the team.

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Review from Michael T (Son of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

My Mother was admitted to St Cecilia Care Home on 03/05/2022 with stage 4 dementia. From the first visit, we were made very welcome and shown around, the management and staff were very supportive in a difficult time. I was very pleased with the way things were done and the care she received. I had spent over ten years looking after my mum alone before I concluded I could not cope any more and needed help, they first gave me respite dates and finally admitted her permanently. I have been very happy with the care and friendliness shown to Mum and me, I can visit any time daily and enjoy a cup of tea or a meal if I wish, I wish all care homes could be as good as this, giving care and love to people at a very difficult time in their life journey.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

Thank you for a very heartfelt review Michael which I shall pass on to our dedicated team. It was an absolute pleasure to have cared for Mum and support you on her journey. The kettle will always be on, see you very soon.

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Review from Claire J (Stepdaughter of Resident) published on 26 February 2024 Submitted via Website
Overall Experience

My stepmother has been in the care home for over a year and has settled in, just like she’s at home. The staff put her and other residents first, providing a caring and compassionate environment. I highly recommend the home.

Reply from Tracy Woolfrey, Home Manager at St Cecilia Care Home Ltd

Thank you for taking the time to write your kind comments which I will share with the team.

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Review from Catharine K (Daughter of Resident) published on 15 February 2024 Submitted via Website
Overall Experience

My mother was only admitted to St Cecilia Care Home a few days ago, but our impression of it so far has been very good. The manager has gone out of her way to help us deal with horrendous NHS bureaucracy (Mum went from living at home into hospital, and from there to St Cecilia’s), and to make us all feel as comfortable as possible with this potentially stressful change in our lives. We chose St Cecilia’s because it’s small, friendly and informal, and the residents seemed happier and more engaged than in other places we looked at. The staff seem competent and kind, and it feels more like a commune than an institution. When we have visited Mum, we have been made to feel completely welcome and part of the St Cecilia’s community. We very much hope that Mum will settle in and enjoy being there.

Reply from Philip White, Owner at St Cecilia Care Home Ltd

Thank you for your comments. I’m so pleased to read your comments about the home manager, her staff and all aspects of the home and how welcome you feel when visiting.

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Review from Richard D (Son-in-law of Resident) published on 30 January 2024 Submitted via Website
Overall Experience
This care home is one of the best' my mother-in-law has been here for seven years, and the staff are so caring. The manager is very professional and has such a wonderful attitude towards residents, staff, guests and relations. My wife and I travel from Norfolk, and the journey can take up to five hours, on arrival the manager will set up my mother-in-law's room for all of us to have lunch together - what a very nice thing to do; we are so grateful, the food is so nice as well.

We are so very lucky to have such a really, really good care home for my mother-in-law, which in turn allows my wife and myself to relax knowing my mother-in-law is in such good hands.

Reply from David White, Owner at St Cecilia Care Home Ltd

Richard, thank you for your lovely review! It's great to hear your kind words about Tracy and all of her staff at St Cecilia's. Many thanks.

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Review from Rose S (Daughter of Resident) published on 25 July 2022 Submitted via Website
Overall Experience

My dad has been here since February after a failed first care home placement elsewhere where he was treated appallingly. Because of this, I found it difficult to build trust with another care home, but I feel it has been easily done with St Cecilia. My dad has lovely banter with the staff, is well looked after, and they manage any medical concerns proactively and thoroughly. It is a small home with a family feel and a small group of consistent members of staff. Any issues have been easily resolved with key workers/management and are easy to approach. I have never had issues calling and asking to speak to him. My dad is safe and well looked after, and I can visit to take him out for coffee and cake, which is the best I can ask for going forward, given the hand he has been dealt with dementia.

Reply from Philip White, Owner at St Cecilia Care Home Ltd

Thank you so much for your kind words. It’s lovely to hear that you have so much confidence in the management and care team. They take great pride in the care they offer to our residents, and I know your kind words mean a great deal to them.

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Review from Jo G (Daughter of Resident) published on 11 November 2016 Submitted via Website
Overall Experience
My mother was a resident at St Cecilia Care Home for just over 2 years.
The care and compassion shown when my mother passed away was above and beyond the call of duty.
Each and every member of staff are caring, kind and passionate about all of the residents in this care home.
Not only do they look after the residents they also look after and care for the families too, as we found out just a couple of weeks ago when my mother passed away whilst in their care.
I could not have wished for a better place for my mother to be, and for this, I thank you all from the bottom of my heart.

I would highly recommend this Care Home to anyone who has any doubts about placing a loved one in a home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 March 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 09 Apr 2026

    Amy Hoskins has joined St Cecilia Care Home as our new deputy manager. Amy (35) has worked in the care sector for 15 years, including a period in a home’s...

  • 15 Dec 2025

    Residents at St Cecilia care home in Shepton Mallet have been getting into the festive spirit with a Christmas wreath-making session as part of the home’s seasonal activities programme. The...

  • 15 Oct 2025

    Supporting residents to get out and about and feel part of the community is a key focus for staff at St Cecilia care home in Shepton Mallet. A recent trip...

Upcoming Events

There are no upcoming events for St Cecilia Care Home Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for St Cecilia Care Home Ltd.

Meet the Team (12)

Tracy Woolfrey
Tracy WoolfreyJob Title:Home ManagerJoined: 2014

Tracy already had five years of experience as a Registered Manager before she joined us in 2014 to manage St Cecilia. She started working in the care sector in 2001 as a carer for individuals living with dementia, progressing to Deputy Manager in 2005, and Registered manager in 2009.

She says: “What I really love about my job is the happiness and comfort we bring to individuals living with dementia, making their daily life enjoyable through getting to know their life history and incorporating this into their daily lifestyle. Words cannot describe how rewarding I find my work. I am very proud to head the team here.”

Tracy has strong family ties with her sisters and her two adult sons. She loves horses and has enjoyed riding all her life. For holidays she loves a cruise and has visited many countries around the world with her family.

Amy Hoskins
Amy HoskinsJob Title:Deputy ManagerJoined: 2026

Amy joined St Cecilia as deputy manager in March 2026. She has worked in care for several years and enjoys supporting residents to enhance their daily lives. Amy has a wealth of knowledge to share with St Cecilia.

Amy said: “I enjoy all aspects of care and knowing that what we all do at St Cecilia makes a genuine difference to our residents’ lives and to their friends' and relatives' lives."

Amy enjoys visiting the gym and continues to crochet - a hobby that has been handed down through generations. Amy likes camping, especially around Wales.

Philip White
Philip WhiteJob Title:Operations ManagerJoined: 2003

Philip is the third generation of the White family to run the family’s care homes. He joined the family business in 2003, after taking his A-Levels, working his way up from washing dishes to his current position as operations manager.

He says: "At the heart of the care we provide is our commitment to providing a relaxed and nurturing home-from-home environment for our residents and ensuring they retain a genuine connection with their friends and families and local communities. This is what makes our homes special and our work so rewarding.”

In his spare time, Philip plays golf for Somerset and the South West of England and enjoys spending time with his wife and young family.

Bonnie Frear
Bonnie FrearJob Title:Quality Assurance ManagerJoined: 2023
Bonnie is responsible for overseeing all three of our homes, supporting the managers and helping ensure overall quality, systems compliance, new care planning and supporting governance principles.

She joined us in 2023 after a decade with a specialist dementia care home in Wellington, first as clinical lead for dementia care then as deputy manager.

She says: "Working in care is one of the most rewarding things you can do: knowing it’s in your hands to deliver the best quality of life for your residents and enjoying the variety of a working environment where no two days are ever the same."

A mother of two, Bonnie enjoys spending time with her children, her extended family and her dogs.

Josie Saville
Josie SavilleJob Title:Shift LeaderJoined: 2025

Josie has worked in care for 27 years and brings a great deal of experience with her to St Cecilia. She feels her passion for caring comes from her parents due to the love and respect shown and taught to her.

When Josie isn't working, she enjoys playing board games, including chess, outdoor games like volleyball and basketball, and she likes to have a blast at karaoke.

Brenda Malemero
Brenda MalemeroJob Title:Bank Care AssistantJoined: 2025

Brenda has worked in the care industry for 7 years. 5 years for the ambulance service in Zimbabwe and 2 years here in the UK.

Brenda is passionate about helping people and making a difference to our residents' day.

Outside of work, Brenda enjoys travelling, music and reading.

Tina Millard
Tina MillardJob Title:Shift LeaderJoined: 2007
Tina has worked in care for an amazing 26 years! Tina boasts a wealth of experience that she is able to share with the team. Tina has worked for St Cecilia's for 18 years and currently works night shifts.

Tina enjoys chatting to our residents and listening to stories of their lives, what they have done, the travels they have had and the happy memories they share.

Tina likes to be able to offer help and support, and to feel she has made their day a little bit better and brighter.

When Tina isn't at work, she enjoys spending time at the beach, walking her dog and reading a good book.

Vanessa Green
Vanessa GreenJob Title:HousekeepingJoined: 2010
Ness has worked in care for over 16 years - 15 of those with us here at St Cecilia. Ness takes pride in her work, ensuring residents' clothes are laundered and returned to residents' wardrobes clean and fresh.

Ness likes to help our residents and make a difference to their day. Ness can often be found supporting residents folding/sorting clothes, as they may have done before coming to live with us.

Ness enjoys walking, gardening, socialising and going on holiday with family and friends when she isn't busy supporting us here at St Cecilia.

John MacBeth
John MacBethJob Title:Shift LeaderJoined: 2024

John has spent the last 10 years working in the care industry. Before coming to work with us at St Cecilia, John worked with people in their own homes.

John likes to help and support our residents to enable them to have a good day. John is often found leading our games of skittles in the lounge, which can get quite competitive at times!

When John isn't at work, he enjoys going to the theatre, eating out and working on the farm.

Kate Wilson
Kate WilsonJob Title:Shift leaderJoined: 2022

Kate has worked in social care for 23 years. She was previously a home manager for another provider before coming to work with us at St Cecilia in 2022. Kate has a lot of experience that she is able to share with her colleagues.

She finds her role very rewarding and feels that making a difference to our residents' lives is fulfilling.

Kate enjoys an active life, with swimming, walking and gardening being enjoyable hobbies. Kate also enjoys watching different series on Netflix.

Sarah Jones
Sarah JonesJob Title:Care AssistantJoined: 2020

Sarah has worked at St Cecilia's for 5 years. Sarah likes to help others with daily activities.

Outside of work, Sarah likes to spend time with her family.

Helen Chamberlain
Helen ChamberlainJob Title:Shift LeaderJoined: 2007

Helen has worked in care for over 17 years, all here at St Cecilia's. Helen enjoys helping her residents to have the best day and to make them smile. Helen feels working at St Cecilia is like having a second family.

In Helen's spare time, she enjoys visiting National Trust gardens and completing diamond paintings.

Frequently Asked Questions about St Cecilia Care Home Ltd

What types of Care is St Cecilia Care Home Ltd registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Cecilia Care Home Ltd have?

There are 17 Single Rooms.

What are the Facilities & Services at St Cecilia Care Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is St Cecilia Care Home Ltd to the centre of Shepton Mallet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Cecilia Care Home Ltd to verify any information. View our terms and conditions. St Cecilia Care Home Ltd has an Enhanced Service -more info.