The Cyder Barn Ltd

The Cyder Barn, Glastonbury Road, West Pennard, Glastonbury BA6 8NH
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9.5 37 Reviews
  • The Cyder Barn Ltd, Glastonbury
The Cyder Barn Ltd is a 40 bedded accommodation, employing a team of carers who are dedicated to achieving a high standard of care within a friendly and secure atmosphere.

The home is committed to standing up for the privacy and dignity of all clients, at the same time as supporting an active lifestyle where personal interests are respected and health, hygiene and diet are central to all objectives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1350
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1350

Please enquire direct for up our up to date fee range.

These prices are only a guideline, please contact The Cyder Barn Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The New Cyder Barn Ltd

Person in charge

  • Kristin Hussey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Open visiting times.

Parking

  • Own car park to front and rear of property.

The Cyder Barn Ltd Reviews (37)

9.5

The Cyder Barn Ltd has a Review Score of 9.5 (9.518) out of 10, based on 12 reviews in the last 2 years.
Over all time The Cyder Barn Ltd has 37 reviews.

Overall Experience
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Total of 37, showing 1-20
Review from N D (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When looking for a Care home for mum we visited many places. We immediately liked the homely feel of The Cyder Barn and the welcoming atmosphere. We also felt it to be a very inclusive environment with a large communal space in the heart of the home.
When mum arrived every effort was made to make
her feel at home . Her room looked out over the fields and had access directly to a garden area which was lovely.
The inner courtyard Garden is also a beautiful space easily accessible for all.
The level of care throughout the time mum was there was always excellent .We felt she was able to be as independent as she wanted to be, but a helping hand was always available.
Sadly mums health deteriorated and she passed away at the home being cared for by the wonderful team she knew so well.
Throughout this sad time we were treated care and genuine kindness by all the staff .
We would highly recommend the Cyder Barn .
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you so much for sharing your kind words and experiences of The Cyder Barn. We are truly touched to hear that you, your sister and your mum felt at home with us, and that she was able to enjoy the gardens, her room, and the welcoming atmosphere. It was a privilege for our team to care for her and to support you and your family during her time with us, you are all missed already. Your recommendation means a great deal to us, and we will be sure to share your lovely feedback with the whole team.

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Review from Sarah O (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The interview meeting took place at my mother's house and how the manager described what was to be offered and the set up at Cyder Barn was honest and fair. So with a parent who has dementia but physically able still The Cyder Barn has been spot on. I like the fact that all the staff use my parent's
name to address her and do this often - this is reassuring for someone with dementia. The food is perfectly adequate and is enjoyed by my mum. Most importantly it is served in a polite and respectful way - the staff engage with each other and with all the residents. My mum's room is adequate and is suitable being on ground floor for someone with dementia who worries about finding things/places and room is close to activity/help/people being around. The outside courtyard area is a huge plus being visible from some bedrooms and the main sitting lounge area.
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you so much for taking the time to share your thoughtful feedback. We are delighted to hear that both you and your mother have felt supported and reassured by our team. Its especially rewarding to know that our staffs personal approach, including using your mothers name and engaging with her often, has made a positive difference.Were also glad that you find the food, accommodation, and courtyard space suitable and enjoyable for your mothers needs. Creating a respectful, welcoming, and safe environment for all of our residents is at the heart of what we do, and your comments mean a great deal to our whole team.Thank you once again for your kind words and for trusting us with your mothers care.

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Review from A M (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Frontline care staff very good, very caring and attentive. Room furniture very tired, needs updating. Communication could be better as not always informed until a visit. Things go missing from the rooms from time to time.
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for taking the time to share your feedback. Were so pleased to hear that our frontline care staff made a positive difference with their caring and attentive approach. At the same time, were sorry to learn about your concerns regarding communication, room furnishings, and missing items. Your feedback is very valuable, and well be reviewing these areas with our team to make improvements. Please dont hesitate to give me a call so we can discuss your concerns in more detail and ensure they are addressed. We truly appreciate your input and the opportunity to improve.

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Review from Jennifer V (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent can't really fault the Cyder Barn. The staff are good and very responsive to any questions that we may ask and polite.The Managers inform us immediately if there is any problems that may come up so that we can resolve them.
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you very much for your feedback! We're delighted to here that you have had such a positive experience with Cyder Barn. Our team takes great pride in being responsive, polite and transparent, so it's fantastic to know this stands out to you.

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Review from Karen C (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long spell in hospital and unable to remain safe at home my dad went to live at the Cyder Barn. He has a lovely bright room and can look out 2 windows. Everything was put into place for his comfort and care. The staff are all amazing, friendly and caring. Nothing is ever to much trouble. He
is always kept clean and tidy and has regular visits from a hairdresser, chiropodist. doctor and podiatrists. He really enjoys the meals with plenty of hot drinks and snacks between. There is always things for the residents to do from live music to games and quizzes. The staff always find time to talk to the residents if they prefer to sit in their room. A call bell is always well within in reach if needed. My dad always expresses how happy and how well looked after he is. When taking him out on his return he always sayes iam home which means everything to us. We can not thank the Cyder Barn staff enough they truly are amazing
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you so much for your kind words and support. We truly appreciate your feedback and are glad we can provide a great experience for yourselves and Dad.

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Review from N S (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were looking for a carehome for my Dad for a week's respite. My Mother and I visited The Cyder Barn and felt that it had a lovely homely feel, wasn't too large and it wasn't too far away, and would be a good home for my Dad to stay.
The manager was very nice and asked lots of questions to check
on the needs for my Dad and came to his home to do the assessment.
When we dropped off my Dad, he was welcomed by the very friendly staff who each introduced themselves and even the chef came to see him to let him know what was on the menu for that day.
My Dad had a nice room (with a toilet and basin) , which although quite small was perfectly adequate for his week. Dad seemed to settle well and it was nice that they did have some activities that he could join in with to make him feel welcome.
The facilities and food were good and the staff efficient and friendly,
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for such a lovely review, I will pass this on to the rest of the team. It was an absolute pleasure to have Dad with us, he is such a lovely gentleman. I hope you, Mum and Dad are well and enjoying some of this lovely weather. Hope to see you all again one day.

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Review from A W (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was a full time resident at the cyder barn care home from July 2024 , this was a big change for both my dad and the rest of the family, but everyone at the cyder barn really helped us to adjust to this , and made my dad feel really welcome and well looked after. He always said when we visited
how happy he was there, this made us feel happy and confident that he was in the right place. The level of care throughout was fantastic and we as a family was so grateful, even at the very sad time leading up to and when my dad passed he was so well cared for we couldn't ask for more. Thanks to all the staff and the managers at the cyder barn care home for looking after my dad so well.
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for the lovely review, I will pass this on the team as well, we all thought a lot of Dad, we miss his bubbly personality, odd suggestions and his descriptions of the views from his window. He really was a character! Please send our best wishes to Mum and the rest of the family.

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Review from Margaret P (Wife of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was a resident from the end of August 2023 until his death in July 2024 and the staff were very caring and my husband was very comfortable and well looked after. During the few days before his death the staff were very comforting and considerate to the family. The facilities were adequate
but the decor and furnishing, although homely, were a little dated. The courtyard garden was a really calm and peaceful place. The activities team did a good job in the circumstances trying to involve everyone and arranging entertainment. The food was varied and well cooked and there were lots of little treats between meals.
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Review from I C (Son-in-law of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff were pleasant and helpful and accommodated the needs of Mother-in-law very well. I felt assured that her care needs were attended to. I visited most days with one of our dogs which helped make her stay better.
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for your kind words, I will pass your comments onto the team as they always welcome feedback. We hope that your mother-in-law has settled back into her home and is doing well.

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Review from K S (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We'd only ever heard positive feedback about the care provided at The Cyder Barn, so when Mum required respite care we arranged for her to spend 2 weeks there. Sadly Mum's dementia declined during her stay, we had to make the difficult decision for her stay to be extended. The staff provided an excellent
level of care, were always willing to give updates over the phone or in person, and were prompt to contact us if there were changes in Mum's condition. Dad visited Mum daily with their dog, staff not only cared for her but were also welcoming and caring towards Dad as he struggled to come to terms with the fact Mum wouldn't be returning home. Sadly Mum declined, passing peacefully away in November, still under the dedicated care of the Cyder Barn team. Dad and their dog have been welcomed back by the team, they now visit regularly, as the residents love to see his dog and Dad enjoys the company. Highly recommend the Cyder Barn. Dad has already said if he ever requires care, that's where he wants to be.
Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for your lovely comments regarding Mum's stay, we are pleased that you and your Dad's experience was a positive one. We are also very happy to see Dad and Dog on a regular basis, we and the residents really enjoy seeing them both. Thank you once again.

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Review from A R (Son of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved to the Cyder Barn last summer. Ever since her first day everyone has been so welcoming and caring getting to know mum and given her everything she needs and would like. All of the staff are wonderful. They are lovely company for mum. Her room is lovely, the food delicious and the caring second
to none. Thank you!
Reply from KRISTIN HUSSEY, DEPUTY MANAGER at The Cyder Barn Ltd

Thank you for taking the time to leave such a lovely review, it's very much appreciated.

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Review from Della B (Daughter of Resident) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother received respite care over the Christmas period and at other times, me and her family have found the care she received excellent. The people at the Cyder Barn are very friendly, helpful and professional. They immediately informed us if my mother was feeling unwell or had other issues and took
the appropriate action. I can only give my highest praise and will certainly use the service in the future.
Reply from KRISTIN HUSSEY, DEPUTY MANAGER at The Cyder Barn Ltd

Thank you for taking the time to review our service and leaving such a lovely response. We look forward to welcoming Mum back again soon.

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Review from D H (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the Cyder Barn because she needed respite care after a fairly lengthy hospital stay. The staff there organised her admission quickly and efficiently and went to great lengths to help her settle in and meet all her needs. She couldn't speak highly enough of the staff, the food,
her room, the views, the home in general, and the other residents. Unfortunately, she deteriorated during her stay because of mental health issues and she became much more difficult to care for. However, the Cyder Barn staff were unfailingly patient and supportive until she deteriorated further and had to go back into hospital.
Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Thank you for taking time out to provide such lovely feedback. We truly hope that Mum is on the road to recovery and settled again soon.

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Review from Karen D (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After extensive searching and even trying out one home, I am so relieved to have found The Cyder Barn, where my mother is now a resident. The stand-out factors are the quality of care, a person-centred approach and real human connection; qualities that I see consistently when visiting my mother. The
Cyder Barn is a home that genuinely merits the description of a care home - there is a real and prevailing sense of care from all of the staff and it has a very homely environment. These qualities are at the heart of the day-to-day running of the home. The staff are always willing to engage in conversation with me about any aspects relating to my mother's care and are very happy to take up any suggestions. The quality of the food is good and there is a wonderful activities person who delivers a wide variety of group and individual activities, doing a fantastic job at relating to and engaging the residents. I would highly recommend this care home.
Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Dear Karen, thank you for taking valuable time out to provide Cyder Barn with your review. It is really very much appreciated. Thank you also for your kind words which will be shared with the team and I know will be very warmly received.

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Review from Andrew H (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum arrived over five years ago, Mum has received nothing but amazing care even through Covid etc.
She has far exceeded her life expectancy that we were originally expecting, I strongly believe this is down to the amazing care and dedication from the whole team, especially some that have shone
through.
As a dedicated loving son, I have no hesitation but to recommend The Cyder Barn at the highest level, this is the best.
So if you’re researching them for a loved one, look no further and if there’s availability try them, you’ll not regret it.
In this area, they are the real deal.
Cyder barn team - well done - you're the best. Thanks to everyone.
Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Thank you for taking the time to send your feedback and review. I know the team will really appreciate your kind words when your review is shared with them. Thank you again. Best wishes. Lorraine.

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Review from Andrew J (Son of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Cyder Barn, since 2018, (originally together with her husband now passed). The environment and standards there are first class. The accommodation is homely, safe, and interesting, - including great natural lighting and natural stonework. Meals, refreshments, entertainment,
care, friendliness, - all aspects are tip top. The accommodation lacks a clinical feel, - but that doesn't mean any absence or lack of medical care and essential bespoke well-being management. Care-plans are extensive and comprehensive, - and sent to relatives for information and review, on a regular basis. I would highly recommend this well managed establishment.
Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

We are incredibly grateful that you have taken the time out to write and share your review; thank you so much.
We will share your kind words with the team here at The Cyder Barn. I know everyone will be very appreciative of your kind words.
Warmest regards,
Lorraine

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Review from Ian P (Son of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a delight to visit Mum at The Cyder Barn. She never fails to tell us how well she is looked after and has thrived during her time there.
Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you, Ian, it is always a pleasure to know that she feels looked after.

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Review from B C (Wife of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was in a very difficult situation, my husband suddenly became ill and needed constant supervision. The Cyder Barn Care Home was able to offer daycare as well as providing a safe, clean and welcoming facility for him and was also very supportive to me. The staff were cheerful, helpful and care was
taken to make us both welcome.
Special thanks to the manager for going out of her way to tailor the service to our needs. It was very much appreciated.
Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind words and that we were able to help you for as long as you came to us.
I and the home are pleased that we were able to support you.

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Review from Philip S (Son of Resident) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cyder Barn provides an exceptional, caring environment for my elderly mother. I take enormous comfort in knowing my mother is being cared for 24/7 by tremendous, attentive staff. It would be difficult to think of a better place for her to be.
Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for sharing those kind words and that you are pleased with the care that your mother receives. I will ensure that my staff know your comments.

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Review from James M (Son of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and team supported us with urgent respite care for my dad, who has dementia. They were fantastic at supporting with quick admission, were friendly and approachable and requested detailed information on Dad's likes, dislikes and history to enable them to deliver person-centred care, despite
this only being a temporary placement for a week. I called the home tonight to see how Dad is settling in and was reassured by the feedback. Thanks for helping out at short notice, it’s really appreciated
Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind thoughts and we do try and get as much information from families, to enable us to provide care and support not only for the resident, but the family too.

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Current Review Score: 9.5 (9.518)

Overview of Review Score

The Review Score of 9.5 (9.518) out of 10 for The Cyder Barn Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.518 for The Cyder Barn Ltd is calculated as follows: ( (86 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 141 Ratings = 4.518
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Cyder Barn Ltd is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 8 hours ago

We have lovely en-suite rooms available for a period of respite care or as a permanent residence for you or your loved one. Downstairs rooms have doors to an outside courtyard or leading into the gardens which surround our home. All rooms are equipped with a 24-hour nurse call system, private telephone lines are provided and each room has television aerial point. Free Wifi access available around all areas of our home and use of our lovely communal facilities are available for all to enjoy. All rooms can be provided fully or partially furnished to suit the requirements of the client. For more information please contact.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Cyder Barn Ltd

What types of Care is The Cyder Barn Ltd registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cyder Barn Ltd have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Cyder Barn Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cyder Barn Ltd to the centre of Glastonbury?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cyder Barn Ltd to verify any information. View our terms and conditions. The Cyder Barn Ltd has an Enhanced Service - more info.