Fir Villa

Camel Street, Marston Magna, Yeovil BA22 8DB
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7.9 5 Reviews
  • Fir Villa, Yeovil
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9.8

Care Provided by Fir Villa

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly charge is based on size of room and needs of the individual.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Marston Care Ltd

Person in Charge

  • Kirstie-Louise Heath (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)

Visiting

  • There is no restriction on visiting although the home would ask visitors if planning to come after 7pm they let staff know before hand

Parking

  • The home has a car park at the rear of the premises

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Fir Villa Reviews (5)

7.9

Fir Villa has a Review Score of 7.9 (7.908) out of 10, based on 1 reviews in the last 2 years.
Over all time Fir Villa has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 1
  • 1
  • 4
Reviewer Connection to Fir Villa
  • 2
  • 2
  • 1
Total of 5, showing 1-5
Review from Peter N (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother who suffers from Dementia has been at Fir Villa since February. The home is nicely maintained and benefits from attractive gardens which a few residents are begining to take advantage of as Summer arrives. The food is exceedingly good and staff try to cater for differing tastes.
In general
the staff are all cheerful and accomodating and go out of their way to treat visitors and patients thoughtfully and with kindness and good humour. So far as my Mothers is concerned they have endeavoured to do their best for her health and welfare. In all an excellent environment.
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Review from L H (Cousin of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin suffered from dementia and was a resident in Fir Villa from September 2018 until her death last month. I cannot praise the Manager and the staff for the care and attention they gave her even if she could be awkward at times. I live in Kent so was not able to visit as much as I would have
liked also with COVID when I phoned the staff were always happy to give me an update on her progress. I would highly recommend Fir Villa to relatives of people with dementia
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Review from Julia N (Daughter-in-law of Resident) published on 18 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fir Villa is my elderly relative's home. She has dementia but she is very able to voice what she likes and dislikes and she likes her home. She refers to Fir Villa as 'my home' and that was something I never thought I would hear. She tells me she is very happy. She likes the staff because they are
kind, friendly and helpful. They are always welcoming when I visit and they smile. She likes the food, 'plenty of good vegetables'. She is always joining in with the activities. I can see she is well cared for but also see she is relaxed and happy. I couldn't wish for a more professional, warm and friendly environment for her.
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Review from Elizabeth F (Cousin of Resident) published on 21 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited this lovely home recently to catch up with a distant relative. I was greeted and welcomed warmly by a member of staff who showed me to where my relative was and immediately offered us refreshments. The home was beautifully decorated and clean, there were fresh flowers everywhere. All the residents
I saw were happy and smiling and joining in with the afternoon activities which were being led by an enthusiastic and clearly brilliant, talented and imaginative coordinator. My cousin was so engaged in the activity, she hardly noticed I was there which is how it should be. Staff did offer us the option to go somewhere more private but I felt so welcomed into the activity group I was happy to stay and join in. All the staff I encountered seemed happy and professional but spent time with residents just chatting.
When I left, I felt reassured that my cousin was content, well cared for and most importantly happy. I have visited several homes in the past but have never been so impressed.
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Review from Tom C (Son of Resident) published on 24 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Whilst my mother is more than satisfied with the care that she receives at the facility, the food is disgusting requiring food packages to be sent.
My mother appreciates the empathy of her care givers and also the fact that they brought animals on the grounds, such as sheep and donkeys and also they
allow my sister to bring in her Labradoodle !!
Reply from Denise Read, Owner at Fir Villa
We are very disappointed with the comments made in this review and feel they are unjust . The person writing this review has never visited the home, or sampled the food, or raised any issues with us.…read more
  • Facilities
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  • Treated with Dignity
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Current Review Score: 7.9 (7.908)

Overview of Review Score

The Review Score of 7.9 (7.908) out of 10 for Fir Villa is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.700 for Fir Villa is calculated as follows: ( (7 Excellents x 5) + (3 Goods x 4) ) ÷ 10 Ratings = 4.7
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.208 Points relating to the number of positive Reviews for Fir Villa is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Fir Villa

What types of Care is Fir Villa registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fir Villa have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Fir Villa?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fir Villa to the centre of Yeovil?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fir Villa to verify any information. View our terms and conditions. Fir Villa has an Basic Service - more info.