Hazelwell Lodge

As the owner I feel privileged to facilitate, support and encourage the roles of the amazing staff at Hazelwell Lodge. Our management team, Care, Activities staff, and our ancillary staff of domestics, maintenance, laundry and kitchen are all dedicated to achieving on a daily basis the best possible outcomes for all the residents within our care.
Promoting a culture within the home to ensure a homely and family environment where everyone feels safe, appreciated, valued and able to express themselves.
Continually striving for excellence so that Hazelwell Lodge is a place that everyone associated can feel proud of.

Claire has spent 30 years in Social Care, with 28 of those years dedicated to Dementia Care. She began her journey as an apprentice Health Care Assistant, and that early hands-on start has shaped her caring, down-to-earth approach ever since. Over the years, she’s developed a strong, skilled understanding of dementia support, always focusing on calm, person-centred care.

Alongside her work in care homes, Claire has also spent time consulting, sharing her knowledge to help shape the future of health & social care management and dementia care. Teamwork and fairness are at the heart of everything she does, and she loves encouraging and supporting young people who are beginning their own careers in care.

Claire is always looking for new ideas and better ways of supporting both residents and staff. Her goal is simple: to make life at Hazelwell Lodge warm, positive, and the very best it can be for everyone who lives and works here.

Michelle is the deputy manager at Hazelwell Lodge and supports Claire on a daily basis with the overall management of the home. Michelle has worked within the social care sector for almost 20 years. Her initial experience was working with people living with a learning difficulty before coming to Hazelwell Lodge aprox 18yrs ago as a domestic assistant and then working her way up into the deputy manager role.

Michelle has a passion for the work that she does and enjoys spending time with the residents. She takes pride in her work ensuring individual needs are met accordingly whilst maintaining individuals’ self-worth, and quality of life.

Sam's initial career commenced within business and admin.
Sam joined Hazelwell Lodge in November 1999 as a Health Care assistant before progressing to a senior care role. Sam left the company 4 years later to peruse experience within a nursing environment however her heart was always at Hazelwell and she returned to us in 2012.
Sam's qualifications and experience within the sector has set her up well to successfully carry out her current role of Administrator. She is also one of the homes 2 manual handling instructors.

Marie was appointed as the Head of care of The Lilies Unit 4yrs ago. before this, she worked at Hazelwell Lodge as a night shift leader for 2 years.

Marie’s Social care career began in a nursing home where she worked as a Health Care assistant for 14 years.

Marie enjoys the challenges the role brings where no two days are the same.
She is committed to building good relations with both residents and relatives, supporting a more personalised approach to care, and ensuring the best possible outcomes all around.

Jordan is the Head of Care for the Orchids unit. Jordan has 10 years' experience in the Health & Social Care sector.
Jordan joined Hazelwell lodge in 2014 following a short career in childcare. Jordan works hard, which has enabled her to gain the necessary qualifications through the apprenticeship scheme to support her progression into her current role.
Jordan supports 17 Residents with varying needs. Jordan is one of the first points of contact for residents & relatives within the Orchids, Meeting at Viewing and pre-assessments stage, leading and supporting individuals through the transition into the home, as well as working with everyone to create & review person centered assessments and care plans for the individuals she is responsible for. The Head of Care role is integral to the effective running of the home.
Jordan prides herself on her organisational skills and good working relations with external healthcare professionals.

Newly appointed in 2024 as the Head of Care for the Bay unit. Holly is responsible for the overall care management of the 19 bed unit.
Holly's experience within the sector started at Hazelwell Lodge 4years ago when she was recruited as a health care assistant. Throughout this time Holly has worked hard, learning from others, and developing through the apprenticeship scheme to fulfil a shift leader role and now the Head of Care role.
Holly is passionate about the service and strives to achieve the best possible outcomes always working in the best interests of the residents. She is a team player and prides herself in supporting other staff members to learn and develop.

Nai has a degree in Psychology and always particularly enjoyed the neuroscience modules that included learning about Dementia and other neurological conditions.
She began her career in Social care at Hazelwell Lodge as a activity coordinator after moving from Kent to Somerset in April 2024,
Whilst working at Hazelwell Lodge Nai has continued to further her learning, and is hoping to gain a Master's degree within the next two years.
Nai loves music and will take any opportunity to have a dance party with the residents at Hazelwell Lodge!