I have never seen anything but kindness by the staff towards her.S R(Husband of Resident/Service User)
His room is well appointed with everything he needs and the whole home is bright,Ann A(Daughter of Resident/Service User)
there are lots of activities put on to keep residents engaged and entertained.R G(Granddaughter of Resident/Service User)
I have never seen anything but kindness by the staff towards her.S R(Husband of Resident/Service User)
His room is well appointed with everything he needs and the whole home is bright,Ann A(Daughter of Resident/Service User)
there are lots of activities put on to keep residents engaged and entertained.R G(Granddaughter of Resident/Service User)
Hazelwell Lodge is a 50- bed care home with a highly experienced team specialising in supporting people living with dementia and mental health conditions.
Many bedrooms include en-suite facilities, Smart TVs and direct access to a secure enclosed garden. Residents are encouraged to personalise their rooms to create familiarity and a warm, homely environment.
The team promote independence wherever possible and offer a range of comfortable spaces for residents to enjoy, including...
Hazelwell Lodge is a 50- bed care home with a highly experienced team specialising in supporting people living with dementia and mental health conditions.
Many bedrooms include en-suite facilities, Smart TVs and direct access to a secure enclosed garden. Residents are encouraged to personalise their rooms to create familiarity and a warm, homely environment.
The team promote independence wherever possible and offer a range of comfortable spaces for residents to enjoy, including several lounge areas, a summer house, a bar, a small manmade beach, and private gardens with peaceful water features.
The home is made up of three open units, giving residents the freedom to choose where they’d like to spend time. They may relax in the ‘Bay’ unit’s bar or large conservatory, enjoy the hair and beauty salon in the ‘Lilies’ unit, or spend time in the bright, open-plan ‘Orchids’ unit, which features a lounge and an activities room that doubles as a cinema and sensory (snoezelen) space.
To support physical and mental well being, a varied, person-centred activities programme is offered with a mixture of in-house sessions, outdoor pursuits and visiting entertainers.
The company firmly believes that a care home is only as good as its staff. At recruitment, team members are selected who share the homes values. Every member of staff treats residents with dignity and respect, following a fully person-centred approach at all times.
You are very welcome to visit whenever you wish the team look forward to welcoming you to Hazelwell Lodge.
Please contact us for further information.
The price(s) shown are provided by the care home. Contact Hazelwell Lodge for full pricing details and T&Cs.
Contact Hazelwell Lodge to confirm what's included and get a personalised quote:
Hazelwell Lodge has a Review Score of 9.7 (9.719) out of 10, based on 24 reviews in the last 2 years.
Over all time Hazelwell Lodge has 39 reviews.
Good Mum's not deteriated too much, just slightly.
Good Mum's not deteriated too much, just slightly.
Thank you to all the staff.
Thank you to all the staff.
Moving my dad into Hazelwell was one of the hardest decisions I've ever had to make, but the staff made the transition so much easier with their kindness, support, and understanding.Dad settled in well and is genuinely happy there. Holly is an absolute angel, and Harry has been fantastic-both are...
If I could suggest any improvements, it would be more outdoor activities and better tracking of residents' belongings, as items occasionally go missing.Overall, Dad is happy, safe, and well cared for, which means everything to us. I would happily recommend Hazelwell to anyone looking for a caring home for a loved one.
Dad has been in there 4 months now and he has...
Thank you so much holly and all the staff at hazelwell for what you all do.
Our family are very happy that we choose Hazelwell Lodge for...
Our family are very happy that we choose Hazelwell Lodge for our mum's care.
It means a lot to hear that you feel your mum is treated with dignity and respect, and that you have found Holly and the team helpful and friendly. It is much appreciated.
My husband spent 2 weeks at Hazelwell Lodge . I myself had 2 weeks rest. I had lots of video calls with him and every time he was laughing happy and enjoying himself. This gave me lots of reassurance to see him so happy, as I was struggling with not seeing him for 2weeks. I wasn't sure how he was...
When I went to pick him up to bring him home, he said he was happy to stay there. I was so happy to hear that, as I know one day I may need to be looking for somewhere permanent and I would like it to be Hazelwell.
It's wonderful to hear that he felt safe, happy, and well cared for, and that he enjoyed the activities and music. Thank you for placing your trust in Hazelwell Lodge, we truly appreciate your lovely feedback
What...
Thank you for the dedication, professionalism, and genuine affection you bring to your work.
We are pleased to hear that you feel welcomed by our team and that the kindness, patience, and compassion shown by our staff give you reassurance. Getting to know our residents as individuals is so important to us, and it...
Thank you for your lovely review and for trusting us with your mum's care.Thank you for your kind words.
I was always kept informed regarding...
I was always kept informed regarding my husbands dementia and medical issues. The staff spent time talking to us both to get to know his likes and dislikes. There was always a warm welcome whenever I visited and I couldn't have asked for a better care home.
Providing compassionate, dignified end-of-life care is one of the most important responsibilities we have, and it means a great deal...
Thank you for your touching review. We are truly honoured to have cared for your husband and to have supported you both during such an important and difficult time.Thank you for sharing such feedback. Your kind words will be greatly appreciated by the whole team.
Hazelwell Lodge is an excellent residential care home. All the staff are very caring and friendly. They will always answer any questions or worries that you may have which will put you at ease. They all seem to work well as a team and get on well together. The residents are all well cared for and...
I would highly recommend this care home.
Thank you so much for your lovely review and recommendation. We're pleased to hear that you feel our team is caring, friendly, and supportive. It's wonderful that you can see our residents are enjoying the activities, food, and care provided. Your kind words mean a lot to us and to the whole team at Hazelwell Lodge
As Hazel's husband for 55 years, it was hard to leave her in a care home. Hazelwell Lodge staff made it bearable; the care she received was second to none. Hazel does not speak or comprehend, but the staff can make her laugh and sometimes take part in the activities. I really could not have asked...
As Hazel's husband for 55 years, it was hard to leave her in a care home. Hazelwell Lodge staff made it bearable; the care she received was second to none. Hazel does not speak or comprehend, but the staff can make her laugh and sometimes take part in the activities. I really could not have asked for more.
Supporting Hazel is a privilege for us, and moments of laughter & engagement...
Thank you for your heartfelt review. We know how difficult it can be to place a loved one in care, and we're truly honoured that you chose our home. It means a lot to hear that you feel the care has been second to none.Supporting Hazel is a privilege for us, and moments of laughter & engagement are just as special to our team as they are to you. Your kind words mean a great deal to the team here at the Lodge, Thank you.
Always found that the staff were very helpful and very kind, nothing was too much trouble, right from the managers to the cleaners, and maintenance. The Food always looked good and was plentiful. Activitys were good and the entertainment. I was very pleased we found this home.
Always found that the staff were very helpful and very kind, nothing was too much trouble, right from the managers to the cleaners, and maintenance. The Food always looked good and was plentiful. Activitys were good and the entertainment. I was very pleased we found this home.
Thank you so much for your kind review. We're delighted to hear that you found our team to be helpful, kind, and always willing to go the extra mile. It's also wonderful to know you were pleased with the food and activities. Your feedback means a lot.
I had a pleasant and helpful conversation with my father's Care Manager, Holly, today. We talked about how he is getting on, his interaction with other residents and the staff, what he gets involved in including outings, and the state of his mobility and other medical issues. Holly is easy to talk...
The care home staff always contact me if there is anything to report (I live at the opposite end of the country, so it is hard to see him) and I feel confident he is being very well looked after. If asked where he is, he's not too sure, but says "they look after me here".
If you ever need an update or have any queries or concerns, were always here.
Mum had advanced dementia when she went to Hazelwell Lodge in Ilminster. She had always fiercely asked not to be moved into a care home but her condition became so bad we had no choice. In my experience the staff at Hazelwell have been amazing. Mum can be very aggressive and abusive at times due...
Mum had advanced dementia when she went to Hazelwell Lodge in Ilminster. She had always fiercely asked not to be moved into a care home but her condition became so bad we had no choice. In my experience the staff at Hazelwell have been amazing. Mum can be very aggressive and abusive at times due to the dementia but the staff know how to deal with her in a calm and non-confrontational way. They keep me updated of any changes and I can tell that they are very fond of her despite her behaviour! Many of them knew mum in better times so are particularly kind and patient with her which has made it much easier for us as a family.
Thank you for your kind review. We know how hard it is when a loved one with advanced dementia needs fulltime care, and were glad you feel supported. Its wonderful to hear that our teams calm, patient approach has helped your mum settle, especially during challenging moments. Many staff knowing her...
Thank you for your kind review. We know how hard it is when a loved one with advanced dementia needs fulltime care, and were glad you feel supported. Its wonderful to hear that our teams calm, patient approach has helped your mum settle, especially during challenging moments. Many staff knowing her from earlier times does make a difference, and theyll truly appreciate your kind words. Thank you for trusting us with her care.
I have always found the staff to be caring and supportive of a residents and keep me informed of any issues with health or behaviour. There seem to be a variety of activities and events and family are always made welcome.
I have always found the staff to be caring and supportive of a residents and keep me informed of any issues with health or behaviour. There seem to be a variety of activities and events and family are always made welcome.
Thank you for your kind review. We're glad to hear you find the staff caring and supportive, and that you feel well-informed. It's also lovely to know you enjoy the activities and always feel welcome when visiting. Your feedback is much appreciated
Mum was a resident for 4.5 years + following a fall at home during the pandemic.The care she received throughout was fantastic. Staff turnover was low & communications between them were excellent; on arrival it was common for the greeting carer to know exactly where Mum was in the home, how...
Mum's end of life was handled with the utmost dignity by everyone involved, including domestic & maintenance staff & every effort was made by HL to ensure that her family were able to be with her at any time during her final days.We were so pleased that she was able to live there to the end & receive wonderful end of life care from those familiar to her
We're pleased the return of...
Thank you so much for your kind review. We're grateful that your mum was with us for 4.5 years and that you felt she received fantastic care throughout. It means a lot to hear that our team's continuity, communication, and daily attention helped you feel reassured.Thank you again, it was a privilege to care for mum.
It was immediately apparent to me...
I have to say that the care home is numerically well staffed, which is important and all the staff I have contact with are very competent, friendly and accommodating. I really cannot fault the service that is given in the care home.
We appreciate you entrusting us with your wife's care. Supporting residents with complex needs, especially when they are feeling frightened or combative, is something our team takes very seriously, and it means a great deal...
Thank you so much for taking the time to share such a heartfelt review.We are truly grateful for your feedback. It is a privilege to care for your wife.
Mum was at the care setting for nearly 4 years and during that time received care to a very high standard.
As a family we were very satisfied Mum's complex care needs were met on an ongoing basis, this was down to the high quality of care team members and a very professionally run...
Mum was at the care setting for nearly 4 years and during that time received care to a very high standard.
As a family we were very satisfied Mum's complex care needs were met on an ongoing basis, this was down to the high quality of care team members and a very professionally run organisation.
Thank you again to everyone at Hazelwell Lodge, in particular to Marie, Head of Care at the Lilies and her team for doing such a great job looking after Mum.
Your kind words about our care team and...
Thank you so much for taking the time to share this lovely review. We are truly grateful that Mum was with us for nearly four years, and it means a great deal to hear that you felt her complex care needs were met to a high standard throughout her time here.Thank you again for your trust and appreciation it was a privilege to care for mum.
The staff have leadership from an excellent manager . Food is plentiful and home cooked .
The staff have leadership from an excellent manager . Food is plentiful and home cooked .
Thank you again for taking the time to share your feedback it means a lot.
I had the pleasure of joining him for Xmas dinner where I was very impressed...
It would be great if there were a few more facilities/active activities available like a walking machine, indoor bike as some residents may benefit from these. Parking for visitors can be a challenge at times.
We also...
Thank you so much for your lovely review. We're really pleased to hear that your relative is well cared for and that you feel informed, welcomed, and comfortable when visiting. It's great to know you enjoyed Christmas dinner and that our team's friendliness and openness stand out.Thank you again for your kind words and feedback it means a lot to all of us.
The food is...
The food is really good and nutritious, it's varied and mum enjoyed the two delicious roasts a week. The home has regular music entertainers to come in, which are very good. I can't recommend Hazelwell enough, they really are a special team.
Please contact us for latest vacancies.
Harry's dedication, compassion and positivity makes a real difference every day to our residents and team. Thank you for everything you do Harry!
Today we were delighted to welcome PC Karen and PC Lisa from the south somerset Neighbourhood policing team to Hazelwell Lodge. Our residents thoroughly enjoyed chatting with the constables -...
Woody & Gizmo from 'Owl Obsession' stopped by today. Our residents & staff loved meeting them, giving gentle strokes, and a few even held Woody
There are no upcoming events for Hazelwell Lodge.
There are no accreditations posted yet for Hazelwell Lodge.
As the owner I feel privileged to facilitate, support and encourage the roles of the amazing staff at Hazelwell Lodge. Our management team, Care,...
As the owner I feel privileged to facilitate, support and encourage the roles of the amazing staff at Hazelwell Lodge. Our management team, Care, Activities staff, and our ancillary staff of domestics, maintenance, laundry and kitchen are all dedicated to achieving on a daily basis the best possible outcomes for all the residents within our care.Continually striving for excellence so that Hazelwell Lodge is a place that everyone associated can feel proud of.
Claire has spent 30 years in Social Care, with 28 of those years dedicated to Dementia Care. She began her journey as an apprentice Health Care...
Claire has spent 30 years in Social Care, with 28 of those years dedicated to Dementia Care. She began her journey as an apprentice Health Care Assistant, and that early hands-on start has shaped her caring, down-to-earth approach ever since. Over the years, she’s developed a strong, skilled understanding of dementia support, always focusing on calm, person-centred care.
Alongside her work in care homes, Claire has also spent time consulting, sharing her knowledge to help shape the future of health & social care management and dementia care. Teamwork and fairness are at the heart of everything she does, and she loves encouraging and supporting young people who are beginning their own careers in care.
Claire is always looking for new ideas and better ways of supporting both residents and staff. Her goal is simple: to make life at Hazelwell Lodge warm, positive, and the very best it can be for everyone who lives and works here.
Michelle is the deputy manager at Hazelwell Lodge and supports Claire on a daily basis with the overall management of the home. Michelle has worked...
Michelle is the deputy manager at Hazelwell Lodge and supports Claire on a daily basis with the overall management of the home. Michelle has worked within the social care sector for almost 20 years. Her initial experience was working with people living with a learning difficulty before coming to Hazelwell Lodge aprox 18yrs ago as a domestic assistant and then working her way up into the deputy manager role.Michelle has a passion for the work that she does and enjoys spending time with the residents. She takes pride in her work ensuring individual needs are met accordingly whilst maintaining individuals’ self-worth, and quality of life.
Sam joined Hazelwell Lodge in November 1999 as a Health Care assistant before progressing...
Sam's initial career commenced within business and admin.Sam's qualifications and experience within the sector has set her up well to successfully carry out her current role of Administrator. She is also one of the homes 2 manual handling instructors.
Marie was appointed as the Head of care of The Lilies Unit 4yrs ago. before this, she worked at Hazelwell Lodge as a night shift leader for 2...
Marie was appointed as the Head of care of The Lilies Unit 4yrs ago. before this, she worked at Hazelwell Lodge as a night shift leader for 2 years.
Marie’s Social care career began in a nursing home where she worked as a Health Care assistant for 14 years.
Marie enjoys the challenges the role brings where no two days are the same.She is committed to building good relations with both residents and relatives, supporting a more personalised approach to care, and ensuring the best possible outcomes all around.
Jordan joined Hazelwell lodge...
Jordan is the Head of Care for the Orchids unit. Jordan has 10 years' experience in the Health & Social Care sector.Jordan prides herself on her organisational skills and good working relations with external healthcare professionals.
Holly's...
Newly appointed in 2024 as the Head of Care for the Bay unit. Holly is responsible for the overall care management of the 19 bed unit.Holly is passionate about the service and strives to achieve the best possible outcomes always working in the best interests of the residents. She is a team player and prides herself in supporting other staff members to learn and develop.
Nai has a degree in Psychology and always particularly enjoyed the neuroscience modules that included learning about Dementia and other neurological...
Nai has a degree in Psychology and always particularly enjoyed the neuroscience modules that included learning about Dementia and other neurological conditions.Nai loves music and will take any opportunity to have a dance party with the residents at Hazelwell Lodge!
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 50 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazelwell Lodge to verify any information. View our terms and conditions. Hazelwell Lodge has an Enhanced Service -what an Enhanced Service includes.